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近年来,中国第三方手机输入法用户规模持续增长,iiMedia Research(艾媒咨询)数据显示,2019年中国第三方手机输入法用户规模达7.29亿人,同比增长3.9%,2020年达到7.55亿人。艾媒咨询分析师认为,受到疫情的影响,在线办公、在线教育用户对第三方输入法需求激增,以及随着移动互联网的影响扩大,中老年人对语音输入需求也不断扩大,2020年第三方手机输入法有望进一步下沉。目前AI创新功能的用户认知及使用已初具规模,iiMedia Research(艾媒咨询)数据显示,超六成第三方手机输入法用户表示熟悉AI创新功能。基于语音识别技术发展较高的成熟度,AI语音输入功能已获得用户认可,AI语音输入功能使用偏好比例接近六成。艾媒咨询分析师认为,受到疫情的影响,AI功能认知度和使用率提升,尤其体现在在线办公和在线教育场景。

In recent years,the scale of third-party mobile input method users in China has continued to grow.As the data of iiMedia Research showed, The scale of third-party mobile input method users in China reached 729 million in 2019, a year-on-year increase of 3.9%, and reached 755 million in 2020 . IiMedia Consulting analysts believe that due to the impact of the epidemic,online office and online education users’ demand for third-party input methods has surged, With the expansion of the mobile Internet,the demand for voice input by middle-aged and elderly people will also continue to expand. The mobile phone input method is expected to sink further. At present, the user awareness and use of AI innovative functions have begun to take shape. According to data from iiMedia Research, more than 60% of third-party mobile phone input method users are familiar with AI innovative functions. Based on the high maturity of voice recognition technology, the AI voice input function has been recognized by users, and the preference ratio of AI voice input function is close to 60%. iiMedia Consulting analysts believe that due to the impact of the epidemic, the awareness and utilization of AI functions have increased, especially in online office and online education scenarios.

本报告研究涉及企业/品牌/案例:航班管家,及刻,维智科技。

智慧场景是针对特定的场景,通过技术对用户定位所在场景进行实时感知,达到智能匹配用户与场景服务的一种手段。智慧场景的实现主要依托技术的发展,5G目前已建成70万个基站、终端连接数超1.8亿,2019年中国云计算市场规模达1334亿万元,增速38.6%,2019年人工智能核心产业规模超过510亿元。随着技术逐步成熟,基于精准定位、实时感应、数据计算、个性化服务的万物智能互联成为可能。传统基建也逐渐向“新基建”转型,如今的商圈、出行、社区、工业园等场景开始向智慧化靠拢。近三年的《国务院政府工作报告》多次提到推进数字社会建设。iiMedia Research(艾媒咨询)数据显示,2019年,中国线下零售金额占社会消费品零售总额75%,线下消费仍然是国内居民的主流消费方式,蕴藏着巨大的市场增长空间。大数据实际用户画像更加精准,新零售进一步推动线上线下一体化进程,助力打造智慧场景。

Smart scene is a means of real-time perception of the scene where the user is located through technology for a specific scene, and a means of intelligently matching users and scene services. The realization of smart scenarios mainly relies on the development of technology. 5G has currently built 700,000 base stations and the number of terminal connections exceeds 180 million. In 2019, the scale of China's cloud computing market reached 133.4 billion, a growth rate of 38.6%, and the scale of core artificial intelligence industry in 2019 More than 51 billion yuan. As the technology gradually matures, intelligent interconnection of everything based on precise positioning, real-time sensing, data calculation, and personalized services becomes possible. Traditional infrastructure is also gradually transforming to "new infrastructure", and today's business districts, travel, communities, and industrial parks are beginning to move closer to intelligence. The State Council’s Government Work Report in the past three years has repeatedly mentioned the promotion of digital society. According to data from iiMedia Research, in 2019, China's offline retail sales accounted for 75% of the total retail sales of consumer goods. Offline consumption is still the mainstream consumption method of domestic residents, and there is huge room for market growth. The actual user profile of big data is more accurate, and new retail further promotes the integration of online and offline, helping to create smart scenarios.

本报告研究涉及企业/品牌/案例:圆心科技集团,圆心医疗科技,圆心惠保,阿里健康,浙一互联网医院,丁香园。

近年来,中国互联网医疗行业发展迅速,从萌芽期步入到高速发展期。2020年,互联网医疗受新冠疫情影响发展继续加快,5G和人工智能技术逐步落地应用也助推行业规模增长。iiMedia Research(艾媒咨询)数据显示,74.4%的受访网民在疫情期间参与过互联网医疗服务,且认为其能够减轻门诊压力和避免交叉感染的网民占比也超过七成。在互联网医疗主要细分市场中,移动医疗平台借助移动互联网普及和物流水平提高,其品牌认知和市场发展较快,2020年中国移动医疗用户规模将达到6.35亿人,市场规模也将超过520亿元。

In recent years, China Internet medical industry has developed rapidly, from the embryonic stage to high-speed development period. In 2020, the development of Internet medical industry will continue to accelerate under the influence of Covid-19, and the application of 5G and AI technology will also boost the growth of the industry scale. As the data of iiMedia Research showed, 74.4% of the interviewed netizens participated in Internet medical services during the Covid-19 period, and more than 70% netizens believed that it could reduce the pressure of outpatient service and avoid cross infection. In the main market segments of Internet medical industry, mobile medical platforms, with the help of the popularization of mobile Internet and improvement of logistics level, have a rapid brand recognition and market development. In 2020, the user scale of China mobile medical industry will reach 635 million, and the market size will also exceed 52 billion yuan.

本报告研究涉及企业/品牌/案例:百度网盘,和彩云。

随着全球大数据不断增长,未来数据云存储容量需求也将不断扩大,iiMedia Research(艾媒咨询)数据显示,2020年全球数据中心存储容量将达到272艾字节。不断扩大的个人数据和云储存需求加速了个人云服务市场的发展,预计2020年中国个人云盘用户规模有望超过4亿人。在5G时代的背景下,数据安全、传输安全、个人信息和隐私保护等个人网盘安全性的问题备受用户关注,未来个人网盘行业将从安全性、储存空间、传输速度等方面提升用户使用体验,促进行业良性发展。

With the continuous growth of global big data, the demand for data cloud storage capacity will continue to expand in the future. According to iiMedia Research, the global data center storage capacity will reach 272 exabytes in 2020. The ever-expanding demand for personal data and cloud storage has accelerated the development of the personal cloud service market. It is estimated that by 2020, the scale of China's personal cloud disk users is expected to exceed 400 million. In the context of the 5G era, the security of personal network disks such as data security, transmission security, personal information and privacy protection has attracted the attention of users. In the future, the personal network disk industry will improve users in terms of security, storage space, and transmission speed. Use experience to promote the healthy development of the industry.

本报告研究涉及企业/品牌/案例:辛选、谦寻文化、美ONE。

直播电商由于带给人们一种专业导购式体验、节约了用户购物成本、顺应了消费下沉趋势和节约了部分商家的获客成本而提供了独特价值,具有内生增长能力。中国的直播电商行业起步于2016年电商平台对新业务模式的探索,2019年开始,市场增长迅速。iiMedia Research(艾媒咨询)数据显示,2019年,中国直播电商市场规模达到4338亿元,相比于2018年增长了226.2%,预计到2021年,市场规模可以达到12012亿元。直播电商用户整体上是理性的,用户选择同直播电商购物的最主要原因是优惠限时限量(占50.8%)、商品性价比高(占48.3%)、商品是我需要的(占46.7%)。消费者最主要的退货原因是商品质量有问题,占43.3%,而发货不及时和售后服务不好也是导致退货的重要原因,分别占22.5%和18.3%。因此,供应链管理能力和团队运营能力构成了直播电商平台的核心竞争力。此外,随着直播电商的发展,C2M模式将会使拥有供应链的头部企业受益,直播电商将会带动高性价比白牌商品市场增长,从而为实体经济赋能。

Live e-commerce provides unique value and has endogenous growth ability because it brings people a kind of professional shopping guide experience, saves the shopping cost of users, conforms to the downward trend of consumption and saves the customer acquisition cost of some businesses. China's live e-commerce industry started in 2016 when e-commerce platforms explored new business models. From 2019, the market grew rapidly. As the data of iiMedia Research showed,the market scale of China's live e-commerce reached 433.8 billion yuan in 2019, an increase of 226.2% compared with that in 2018. It is estimated that the market size will reach 1201.2 billion yuan by 2021. On the whole, the users of live e-commerce are rational. The main reasons why users choose to shop with live e-commerce are the time and amount limit(50.8%), the high cost performance ratio (48.3%) and the products I need (46.7%). The most important reason for consumers to return goods is the bad quality of goods, accounting for 43.3%. The delayed delivery and poor after-sales service are also important reasons for the return of goods, accounting for 22.5% and 18.3% respectively. Therefore, supply chain management ability and team operation ability constitute the core competitiveness of live e-commerce platform. In addition, with the development of live e-commerce, C2M mode will benefit the head enterprises with supply chain, and the live e-commerce will drive the growth of white brand commodity market with high cost performance, thus enabling the real economy.


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