本报告研究涉及企业/品牌/案例：李子柒螺蛳粉，好欢螺，三只松鼠，肯德基。
其他企业/品牌：嘻螺会，柳之味，只投螺碗，柳江人家，食战家，董阿姨，肖叔叔。


螺蛳粉的不断普及，不仅成就了好欢螺、嘻螺会等螺蛳粉品牌，还吸引了网红品牌（如李子柒）、零食品牌（如三只松鼠）及餐饮品牌（如肯德基）入局，行业竞争愈发激烈。iiMedia Research（艾媒咨询）数据显示，2020年，中国螺蛳粉消费者购买产品的渠道分布中，网上商城以51.54%的比例居于首位。艾媒咨询分析师认为，淘宝、天猫等网络购物平台上的螺蛳粉产品种类丰富、口味多样，消费者的可选择性更大。

Data show that in the first half of 2020, the output value of bagged snail flour in Liuzhou reached 4.98 billion yuan, and it is expected to reach 9 billion yuan in 2020. Under the new model of live broadcast and delivery, snail noodles became a new online celebrity food, and sales increased significantly during the epidemic. Driven by the snail powder, the industrial chain has also begun to develop, providing new impetus for the industrial development of Liuzhou.

本报告研究涉及企业/品牌/案例：他趣、春水堂。
其他企业/品牌：桃花坞，爱侣健康，久爱，取悦，迷姬，网易严选，雷霆暴风，色系，典雅，NPG，对子哈特，云曼，惹火猫，九色生活，长夜漫漫，菲幕，洛曼希，倾城鸟，珞樱，品贤，瑰若，OKOJ，杜蕾斯，千度蜜，诺兰，羞羞哒，姬欲，EROCOME，丽波。

电商购物普及使得用户购买情趣用品的便利性和私密性保护都得到了提高，而商家也可以利用电商数据更好地改进产品、提高用户体验，进而从供需两端推动产业的发展。数据显示，超过半成受访用户购买过情趣用品，其中大部分人购买频率集中在三个月购买一次，其次是一月至少一次，购买频率相对较低。值得注意的是，单身群体购买频率最高，超过一半用户一个月至少购买一次;已婚群体购买频次为三个月到一年至少一次。

The popularity of e-commerce makes it easier for users to purchase sex toys and protect their privacy, while merchants can also use e-commerce data to better improve their products and enhance the user experience, and then from the supply and demand to promote the development of industry. According to the data, more than half of the respondents have bought sex toys, with most of them buying once every three months, followed by at least once a month, a relatively low frequency. It's worth noting that singles make the most frequent purchases, with more than half of users making at least one purchase a month; married people make at least one purchase every three months to once a year.

本报告研究涉及企业/品牌/案例：茶里、立顿、川宁。

袋泡茶已成为全球茶叶消费的重要组成部分。数据显示，在欧美等国家，袋泡茶的年消费量占茶叶总消费量的80%以上，销售份额较大。而中国袋泡茶的年消费量占茶叶总消费量仅约5%。结合袋泡茶的消费意愿看，未来中国袋泡茶市场将保持稳步增长，预计2020年中国袋泡茶线上市场规模将突破128.7亿元。

Tea has become an important part of global tea consumption. Data show that in Europe and the United States and other countries, the annual consumption of tea accounted for more than 80% of the total consumption of tea, sales share is larger. China's annual consumption of tea-making accounts for only about 5% of total tea consumption. Combined with the consumption of tea, china's tea bag tea market will maintain steady growth in the future, the market size of China's tea-making line is expected to exceed 12.87 billion yuan in 2020.

本报告研究涉及企业/品牌/案例：上上签。

电子签名技术可有效保障印章、信息安全，提高异地在线签署效率。电子签名是企业的数字化进程里重要的环节，在市场需求和政策利好等推动下，2020年中国电子签名服务认知普及和应用推广明显增强。iiMedia Research（艾媒咨询）数据显示，超九成零售制造领域受访用户感知到其所在企业使用电子签名服务频率较2019年明显增加，认为使用频率增加五成以上的占比达41.6%。

Electronic signature technology can effectively guarantee seal and information security, and improve the efficiency of online signing in different places. Electronic signature is an important link in the digitalization process of enterprises. Driven by market demand and favorable policies, the awareness and application of electronic signature services in China will increase significantly in 2020. According to data from iiMedia Research, over 90% of the surveyed users in the retail manufacturing sector perceive that their companies use electronic signature services more frequently than in 2019, and 41.6% believe that their use frequency has increased by more than 50%.

本报告研究涉及企业/品牌/案例：爹地宝贝，帮宝适，漫熙，全棉时代。

数据显示，当前孕妇服装产品多集中在30元以下的价格区间，同时哺乳文胸也开始成为热销产品。艾媒咨询分析师认为，当前孕妇们还是更倾向于购买平价的产品。但随着95后妈妈的不断增加，以及用户观念的不断转变，未来高端化、功能性产品为主流。

Data shows that the current maternity clothing products are mostly concentrated in the price range below 30 yuan, and breastfeeding bras have also begun to become popular products. iiMedia Research believes that currently pregnant women are still more inclined to buy cheap products. However, with the continuous increase of post-95 mothers and the continuous change of user concepts, high-end and functional products will become the mainstream in the future.

2020年全球经济因“新冠疫情”影响呈现萎靡状态，因此后疫情时期第一个双十一在拉动消费增长方面的作用备受期待。iiMedia Research（艾媒咨询）数据显示，87.6%的受访网民表示愿意参与双十一大促活动，而在双十一前已经做好准备的受访网民占比更达到52.6%。今年双十一各电商平台的活动措施也纷纷回归简单优惠本质，但仍有29.5%的受访电商用户对于平台创新玩法的优惠力度表示质疑。而对于市场迅速增长的直播电商模式，在双十一期间也得到商家和平台广泛青睐，然而目前缺乏权威的第三方机构对直播电商带货数据进行监测，68.6%的受访直播电商用户认为其数据不实，因此商家仍要谨慎看待直播电商模式，避免造成市场虚假繁荣。

Due to COVID-19 in 2020, global economy is going through a downturn. Therefore, the role of the first 11.11 promotion in post COVID-19 era in stimulating consumption growth is expected. As the data of iiMedia Research showed, 87.6% of the interviewed netizens is going to participate in the 11.11 promotion, while 52.6% of the interviewees were ready before it. However, 29.5% of the interviewed e-commerce users questioned the preferential margins of the innovative activities by platforms, even though e-commerce enterprises are expressing returning to the nature of preferential. Even though the live-streaming e-commerce market is developing rapidly and be favored by platforms and merchants this year. The lack of authoritative third-party organizations to monitor the data of live-streaming e-commerce causes 68.6% of the interviewed users believe the relative data is false. Therefore, merchants should be cautious about live-streaming e-commerce mode to avoid false prosperity.

本报告研究涉及企业/品牌/案例：考拉海购。

传统基础清洁洗护产品功能单一，随着生活品质的提升，更多消费者开始重视洗护产品的包装设计与功能多样化，期待拥有奢华细分科技的洗护体验，因此高端洗护市场呈现出巨大的发展潜力。iiMedia Research（艾媒咨询）数据显示，预计到2023年底，全球个人洗护电商市场销售额将达1816.0亿美元，全球洗护市场规模的扩增也体现出高端洗护行业的稳定发展。近年来“科技防脱，科学生发”的概念开始为国民所重视，健康科学的洗护产品在年轻消费者群体中也拥有广泛的市场需求，男性成为防脱用户的主力快速增长核心驱动消费军。除了主打健康，各洗护品牌在产品特色的基础上提出多个洗护新概念。考拉海购采用全球直采模式，精选全球高端洗护产品，通过实验室评测、社群推新、短视频等提升高端洗护品牌产品的曝光度，并结合多种营销策略进一步提升用户心智。在未来，高端洗护行业将向细分化、个性化、多元化、社交化及人格化方向发展。

Traditional basic cleaning and care products have a single function. With the improvement of the quality of life, more consumers have begun to pay attention to the packaging design and diversification of functions of the care products. Therefore, the high-end care market presents huge development potential.As the data of iiMedia Research showed, it is estimated that by the end of 2023, the global personal care e-commerce market sales will reach 181.6 billion U.S. dollars. The expansion of the global care market also reflects the stable development of the high-end care industry. In recent years, the concept of "preventing hair loss in a scientific way" has begun to be valued by the people. Health and scientific care products also have a wide market demand among young consumers, and men have become the main consumers. In addition to focusing on health, many care brands put forward a number of new care concepts based on product characteristics. Kaola Shopping adopts the model of global direct procurement to select global high-end care products. It enhances the exposure of high-end care brand products through evaluation, community building, short videos, etc., and combines multiple marketing strategies to further enhance users' mind. In the future, the high-end care industry will develop in the direction of segmentation, personalization, diversification, socialization and personality.

本报告研究涉及企业/品牌/案例：美团优选、十荟团、兴盛优选。

随着物流体系的成熟发展，在后疫情时代中国社区团购市场进入爆发式增长阶段，在2020年社区团购市场发展增长率超过百分之百，市场规模达到650亿。随着社区团购的不断成熟发展，诸多企业、资本都在积极开拓市场、深化布局，中国社区团购市场规模也将保持高增长趋势，预计到2022年中国社区团购市场规模将超过1220亿元，增长率达到28.4%。与传统电商相比，社区团购的运营模式更为轻，借助微信等社交流量入口，具有用户社区化易传播、商家集中化管理以及线上线下相结合的特点。iiMedia Research（艾媒咨询）调研数据显示，将近一半的用户选择社区团购平台的主要因素是商品物美价廉及购买方式便利，方便省时、送货上门也成为社区团购代替线下消费的主要优势。未来，不同品类的商家加入社区团购的行业，社区团购生鲜领域市场潜力大，“团长”运营和服务水平的提高成为社区团购发展的重要因素。

With the mature development of the logistics system, the community group-buying market in China has entered the stage of explosive growth in the post-epidemic era. In 2020, the growth rate of community group-buying market will exceed 100%, and the market size will reach 65 billion yuan. With the continuous mature development of community group-buying, many enterprises and capital are actively exploring the market and deepening the layout, and the scale of community group-buying market in China will also keep a high growth trend. It is estimated that the scale of community group-buying market in China will exceed 122 billion yuan by 2022, with a growth rate of 28.4%. Compared with traditional e-commerce, community group buying has a lighter operation mode. With the help of WeChat and other social traffic portals, it has the characteristics of easy dissemination of user community, centralized management of merchants and combination of online and offline. As the data of iiMedia Research showed, the main factors for nearly half of the users to choose the community group purchase platform are the high quality and low price of commodities and the convenience of purchasing methods. Convenient and time-saving, door-to-door delivery have also become the main advantages of community group purchase instead of offline consumption. In the future, businesses of different categories will join the industry of community group-buying. The fresh products of community group-buying has great market potential, and the improvement of "leader" operation and service level will become an important factor for the development of community group-buying.

本报告研究涉及企业/品牌/案例：55海淘、什么值得买、蘑菇街。

iiMedia Research(艾媒咨询)数据显示，2019年中国导购电商用户规模为3.45亿人，预计2020年将增至3.81亿人，对比移动电商近8亿人的用户规模，导购电商用户渗透率仍有上升空间。伴随着鼓励消费政策的陆续出台、商品种类的迅速更新换代与信息流的爆发性增长，消费者对于导购电商的需求逐渐增加。iiMedia Research(艾媒咨询)数据显示，目前近七成消费者网购时使用导购平台，平台用户对海淘导购等垂直细分平台存在一定需求。艾媒咨询分析师认为，供需双方的变化加速“人货场”重构，随之而来的是流量争夺加剧、消费便利性、品质化需求提升。导购电商平台作为连通商家和消费者的纽带，既能够帮助商家导流获客，还能为消费者提供便利，在电商渠道竞争加剧的情况下，其双向服务价值将进一步提升。

According to data from iiMedia Research, the number of users of guide e-commerce in China was 345 million in 2019, which is expected to increase to 381 million in 2020. Compared with the number of users of nearly 800 million in mobile e-commerce, the penetration rate of guide e-commerce still has room to rise. With the introduction of policies to encourage consumption, the rapid upgrading of commodity types and the explosive growth of information flow, consumers' demand for e-commerce shopping guides is increasing gradually. As the data of iiMedia Research showed， nearly 70% of consumers currently use the shopping guide platform for online shopping. Platform users have a certain demand for overseas online shopping guide and other vertical subdivided platforms. iiMedia consulting analysts believe that changes in the supply and demand sides accelerate the restructuring of "people's freight yard", followed by intensified traffic competition, consumption convenience, quality demand. E-commerce shopping guide platform, as a link connecting merchants and consumers, can not only help merchants to attract customers, but also provide convenience for consumers. In the case of intensified competition of e-commerce channels, its two-way service value will be further enhanced.

本报告研究涉及企业/品牌/案例：行云全球汇、奥买家。

2020年上半年，受疫情影响，整体跨境电商交易在商品端、物流端等方面都收到较大影响，但是欧美等主要市场的消费格局转变以及一系列利于跨境电商发展的政策落地也推动了中国跨境电商进出口的发展，2020上半年中国通过海关跨境电商管理平台进出口增长26.2%，预计2020年底中国跨境电商交易规模将达到10.3万亿元。当前，年轻的消费群体日渐崛起，其消费潜力不断被挖掘和释放。iiMedia Research(艾媒咨询)数据显示，对于受访的跨境消费年轻人群来说，热衷新潮流、尝试新的消费体验成为其进行跨境消费的主要原因，近六成用户最看重的因素是商品质量。未来，更加符合年轻用户消费需求、文化价值的，集社交互动、内容营销、多端渠道于一体的场景化跨境电商消费将成为新趋势。

In the first half of 2020, affected by the epidemic, overall cross-border e-commerce transactions have been greatly affected in terms of commodities and logistics. However, the changes in consumption patterns in major markets such as Europe and the United States and the implementation of a series of policies conducive to the development of cross-border e-commerce have also promoted the development of China’s cross-border e-commerce import and export. In the first half of 2020, China's imports and exports through the customs cross-border e-commerce management platform increased by 26.2%. It is expected that the scale of China's cross-border e-commerce transactions will reach 10.3 trillion yuan by the end of 2020. At present, young consumer groups’ consumption potential is constantly being tapped and released. As the data of iiMedia Research showed, for the young cross-border consumer groups interviewed, enthusiasm for new trends and trying new consumer experiences has become the main reason for their cross-border consumption. And nearly 60% of them value product quality the most. In the future, scenario-based cross-border e-commerce consumption that integrates social interaction, content marketing, and multiple channels will become a new trend that is more in line with the consumption needs and cultural values of young users.