本报告研究涉及企业/品牌/案例：51家庭管家，好慷在家，e家洁，阿姨来了，家政无忧，家庭管家，阿姨帮，苏宁帮客，58到家

家政服务行业在2019年受到政策的关注，将会从教育、立法、监管上得以完善。目前，家政服务业在母婴护理和养老护理两个业态上蓬勃发展，推动家政服务业市场规模不断扩大。但供需结构失衡、从业人员素质水平较低、企业规模化程度较低等问题将会阻碍家政服务业的产业升级。艾媒咨询分析师认为，未来消费的升级将刺激家政服务需求不断增长，政策将助推家政服务体制机制逐渐完善，家政服务企业也将在向互联网转型的过程中提高服务效率和质量。

The domestic service industry has received policy attention in 2019 and will be perfected from education, legislation, and supervision. At present, the domestic service industry is booming in the two formats of maternal and child care and old-age care, and the market for the domestic service industry is expanding. However, the imbalance between supply and demand structure, the low level of quality of employees, and the low scale of enterprises will hinder the industrial upgrading of the domestic service industry. Ai Media Consulting analysts believe that the future consumption upgrade will stimulate the growing demand for domestic services, the policy will promote the improvement of the domestic service system and mechanism, and the domestic service enterprises will also improve the service efficiency and quality in the process of transforming to the Internet.

本报告研究涉及企业/品牌/案例：51家庭管家，好慷在家，e家洁，阿姨来了，家政无忧，家庭管家，阿姨帮，苏宁帮客，58到家

家政服务行业在2019年受到政策的关注，将会从教育、立法、监管上得以完善。目前，家政服务业在母婴护理和养老护理两个业态上蓬勃发展，推动家政服务业市场规模不断扩大。但供需结构失衡、从业人员素质水平较低、企业规模化程度较低等问题将会阻碍家政服务业的产业升级。艾媒咨询分析师认为，未来消费的升级将刺激家政服务需求不断增长，政策将助推家政服务体制机制逐渐完善，家政服务企业也将在向互联网转型的过程中提高服务效率和质量。

The domestic service industry has received policy attention in 2019 and will be perfected from education, legislation, and supervision. At present, the domestic service industry is booming in the two formats of maternal and child care and old-age care, and the market for the domestic service industry is expanding. However, the imbalance between supply and demand structure, the low level of quality of employees, and the low scale of enterprises will hinder the industrial upgrading of the domestic service industry. Ai Media Consulting analysts believe that the future consumption upgrade will stimulate the growing demand for domestic services, the policy will promote the improvement of the domestic service system and mechanism, and the domestic service enterprises will also improve the service efficiency and quality in the process of transforming to the Internet.

本报告研究涉及企业/案例/品牌：中国天楹，维尔利，盈峰环境，龙马环卫，上海环境，瀚蓝环境，启迪环境，格林美，富春环保，东江环保，盛运环保，雪浪环境，首创股份，中再资环，伟明环境，高能环境，国祯环保，城投控股，泰达股份，爱回收，回收宝，闪回收，回收官网，葫芦回收，无忧回收，闲豆回收网，小黄狗，帮到家，嗨回收，潮回收，淘废宝，别扔了

2017 年，中国202 个大中城市生活垃圾产生量 20194.4 万吨，为城市建设带来了环境污染、垃圾焚烧清理耗费大量电力等问题。2017年初，发改委及住建部联合下发《生活垃圾分类制度实施方案》，要求在46个试点城市先行先试生活垃圾强制分类，上海率先开启垃圾分类，预计2025年底前中国地级及以上城市基本建成垃圾分类处理系统。垃圾分类被提出后，互联网回收创业市场火热，回收商业模式不断创新，环卫相关产业被市场追捧(格林美、启德环境、中国天楹等垃圾分类概念股表现良好)。艾媒咨询分析师认为垃圾分类的实施将在源头对不同类型垃圾进行分别收集、转运，从而推动了循环经济和固废等行业发展，各地政府可以借鉴国外经验，通过积极开展垃圾分类的PPP项目，推动企业参与垃圾分类建设;同时，需要进一步推推广居民的垃圾分类意识。

In 2017, the amount of domestic garbage generated in 202 large and medium-sized cities in China was 219.44 million tons, which brought environmental pollution, waste incineration and cleaning up a lot of electricity for urban construction. At the beginning of 2017, the National Development and Reform Commission and the Ministry of Housing and Urban-Rural Development jointly issued the “Implementation Plan for Domestic Waste Classification System”, which requires the pilot classification of domestic waste in 46 pilot cities. Shanghai is the first to open waste classification. It is expected that China’s prefecture-level and above cities will be basically completed before the end of 2025. A garbage sorting system was built. After the garbage classification was proposed, the Internet recycling entrepreneurial market was hot, the recycling business model continued to innovate, and the sanitation-related industries were sought after by the market (Grimami, Kai Tak Environment, China Tianzhu and other waste sorting concept stocks performed well). Ai Media Consulting analysts believe that the implementation of waste sorting will separately collect and transfer different types of garbage at the source, thus promoting the development of circular economy and solid waste industries. Local governments can learn from foreign experience and actively carry out PPP projects for waste sorting. To promote enterprises to participate in the construction of waste classification; at the same time, it is necessary to further promote the awareness of garbage classification of residents.

本报告研究涉及企业/品牌包括:阿姨来了、家政无忧、e家洁、好慷在家、家庭管家、阿姨帮、苏宁帮客、无忧保姆、悠洗洗衣、轻松妈妈、妈妈派育儿、菩提果、八楼月嫂、包拯、秦笛、Wag、urbansitter、爱君、爱侬、阳光大姐、58到家

中国家政服务业处于快速发展阶段，iiMedia Research(艾媒咨询)数据显示，2018年中国家政服务行业市场规模将达5540亿元，其中，母婴护理已成为家政服务行业市场份额占比最大业态，达31.4%，一线城市金牌育儿嫂平均月薪达15000元。目前，中国家政服务业已形成包括员工型和平台型两种主要商业模式和成熟的产业链，但同时也面临着供需结构失衡、规模化程度低、服务人员资质认定不健全等发展题。

Driven by favorable policies, economic development and market demand, China domestic services industry has developed rapidly. According to iiMedia Research, the market size of China domestic services industry will reach 554 billion yuan in 2018, and it is expected to exceed 870 billion yuan in 2020. Maternal and child care has become an important branch of China domestic services industry. In 2018, maternal and child care revenues have steadily occupied more than 30% of the revenues of China domestic services industry. The economically developed areas in the east are more concerned about the political service industry in China. The netizens most value the quality of the work of domestic service personnel, followed by the work of housekeeping service personnel experience, accounting for 63.6% and 54.6% respectively. At present, the China domestic services enterprises are in the process of transforming to the Internet. They have formed two main business models, namely employee-type and platform-type. The industry has broad prospects for development, but at the same time it faces development problems such as imbalance of supply and demand structure and low scale. iiMedia Consulting analysts believe that the professionalism and standardization of future domestic services will be further improved, and the domestic service industry will continue to transform to the Internet and integrate with other industries.

iiMedia Research(艾媒咨询)数据显示， 2016年中国O2O市场规模达到6659.4亿元，较2015年增长42.7%，由于市场刚需拉动，即使在资本遇冷的环境下，2017年中国O2O市场规模仍将保持缓慢增长，达8343.2亿元。

艾媒数据显示，2016Q1，在中国上门美业O2O用户对上门美业O2O应用知名度调查中，58到家(包含嘟嘟美甲)、河狸家、俏猫分列前三位，占比依次为49.2%、33.5%和30.1%。艾媒分析师认为，58到家和河狸家凭借对市场的先入优势，已积累一定的知名度。

本报告是由艾媒咨询行业分析专家领衔撰写，主要分析了该行业的市场规模、发展现状与投资前景，同时对该行业的未来发展作出科学的趋势预测和专业的行业数据分析，帮助客户评估该行业的投资价值。

本报告是由艾媒咨询行业分析专家领衔撰写，主要分析了该行业的市场规模、发展现状与投资前景，同时对该行业的未来发展作出科学的趋势预测和专业的行业数据分析，帮助客户评估该行业的投资价值。

艾媒咨询研究院深入调研相关企业以及投资人士，结合国内外案例，依据艾媒北极星监测系统、草莓派用户调研中心的相关数据和预测模型，对行业的未来发展进行深度洞悉，推出了《2019-2024年中国社区服务行业市场前瞻与发展战略规划分析报告》。报告对行业区域发展、企业经营、行业竞争格局等进行了重点分析，最后分析了行业的发展趋势并提出投融资建议。本报告数据权威、详实、丰富，同时通过专业的分析预测模型，对行业核心发展指标进行科学地预测。

艾媒咨询研究院深入调研相关企业以及投资人士，结合国内外案例，依据艾媒北极星监测系统、草莓派用户调研中心的相关数据和预测模型，对行业的未来发展进行深度洞悉，推出了《2019-2024年中国家政服务行业市场研究与投资预测分析报告》。报告对行业区域发展、企业经营、行业竞争格局等进行了重点分析，最后分析了行业的发展趋势并提出投融资建议。本报告数据权威、详实、丰富，同时通过专业的分析预测模型，对行业核心发展指标进行科学地预测。