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本报告研究涉及企业/品牌/案例:小红书,知乎,微信,微博,豆瓣,爱奇艺,哔哩哔哩,Acfun,腾讯视频,yy直播,淘宝直播,抖音,花椒直播,天下秀,伊利果果昔,德芙,宝洁,虎牙直播

随着Z世代的到来和科技的发展,新媒体营销对新一代用户群体的影响力不断上升。新媒体是继传统媒体之后,在互联网背景下出现的媒体形态,用户从过去被动接受的角色转变为可自主创作的作者与读者身份。iiMedia Research(艾媒咨询)数据显示,新媒体用户中中青年为用户主流,年龄在26岁至40岁的比例超过七成。同时,娱乐、社交、资讯获取为新媒体平台最主要用途,占比分别达到57.8%,53.1%和51.8%,近四成受访用户表示最常接触的新媒体广告形式为图片广告,同时近三成受访用户偏好以图片为主的广告形式。与此同时,新媒体营销同样存在其不足之处,访用户对于新媒体广告传达产品信息的有效性持较为中立的态度,认为新媒体营销广告或其产品信息的可信度一般。新媒体营销广告在传递产品信息、提升广告可信度上仍需继续改善。未来新媒体营销应精耕广告内容,在趣味性、有效性、创新性上寻求提升与突破,提高其信息真实性,如何在保留真实性的基础上深耕内容创作将是新媒体营销未来的发展方向。

With the advent of Generation Z and the development of technology, the influence of new media marketing on the new generation is increasing. New media is a media form emerging in the Internet era after the traditional media. Users have changed from passively accepted roles to independent authorship and reader identity. As the data of iiMedia Research showed, young and middle-aged users of new media are the mainstream of users, with over 70% of them aged from 26 to 40. At the same time, entertainment, social networking and information acquisition are the main uses of new media platforms, accounting for 57.8%, 53.1% and 51.8% respectively. Nearly 40% of respondents indicated that the most frequently contacted form of new media advertising is photo advertising, while nearly 30% of respondents preferred image-based advertising. However, new media marketing has its shortcomings. Interviewed users have a more neutral attitude towards the effectiveness of new media advertising to convey product information. They think that the credibility of new media marketing advertising or its product information is general. New media marketing advertisements still need to be improved in delivering product information and enhancing the credibility of advertisements. In the future, new media marketing should focus on advertising content, seek to improve and break through in interest, effectiveness and innovation, and improve the authenticity of its information. Working for further cultivating content creation on the basis of retaining authenticity will be the future development direction of new media marketing.

本报告研究涉及企业/品牌/案例:51家庭管家,好慷在家,e家洁,阿姨来了,家政无忧,家庭管家,阿姨帮,苏宁帮客,58到家

家政服务行业在2019年受到政策的关注,将会从教育、立法、监管上得以完善。目前,家政服务业在母婴护理和养老护理两个业态上蓬勃发展,推动家政服务业市场规模不断扩大。但供需结构失衡、从业人员素质水平较低、企业规模化程度较低等问题将会阻碍家政服务业的产业升级。艾媒咨询分析师认为,未来消费的升级将刺激家政服务需求不断增长,政策将助推家政服务体制机制逐渐完善,家政服务企业也将在向互联网转型的过程中提高服务效率和质量。

The domestic service industry has received policy attention in 2019 and will be perfected from education, legislation, and supervision. At present, the domestic service industry is booming in the two formats of maternal and child care and old-age care, and the market for the domestic service industry is expanding. However, the imbalance between supply and demand structure, the low level of quality of employees, and the low scale of enterprises will hinder the industrial upgrading of the domestic service industry. Ai Media Consulting analysts believe that the future consumption upgrade will stimulate the growing demand for domestic services, the policy will promote the improvement of the domestic service system and mechanism, and the domestic service enterprises will also improve the service efficiency and quality in the process of transforming to the Internet.

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