中国移动互联网成熟的发展模式，以及中国品牌智能终端在海外话语权进一步提升，为APP出海发展创造了机遇。iiMedia Research(艾媒咨询)数据显示，2019年中国短视频市场规模达到245.8亿元。短视频行业的快速发展也使中国诞生一批具备竞争力的产品，在海外市场收获良好表现，快手、字节跳动等短视频典型企业在2020上半年均有相关产品进军海外市场。但近期海外国家对中国应用的下架和禁令风波也暴露了中国移动应用出海面临的政治风险，面对美国颁布的微信禁令，仅不足一成非苹果手机用户会在禁令实施后购买苹果手机。移动应用出海面对的非市场因素影响，需要做好长期发展规划，加强对发展中国家的布局，走农村包围城市道路发展。

The mature development mode of China Mobile Internet Industry and the further promotion of discourse power of Chinese intelligent terminals in the global market have created opportunities for the development of APPs in overseas markets. As the data of iiMedia Research showed, the market scale of China Short Video Industry reached 24.58 billion yuan in 2019. The rapid development of Short Video industry has also brought a batch of competitive products in China, and has achieved good results in overseas market. Typical enterprises in Short Video industry such as Kuaishou and Bytedance had also launched products in overseas market in the first half of 2020. However, recent bans on China mobile APPs by foreign countries had exposed the political risks of overseas development. Facing with the ban on Wechat by US government, merely less than 10% of the non-Apple mobile phone users will buy the Apple smartphone if it is implemented. Due to the influence of non-market factors, mobile APPs need make a long-term development planning, strengthen the layout of developing countries, and take on the strategy of encircling the cities from the rural areas.

本报告研究涉及企业/品牌/案例：上上签、法大大、契约锁。
随着数字化进程的加速落地，多政府部门先后提及加强和深化电子签名技术应用，同时伴随企业人力成本的增加，增大对电子签名的诉求，进一步加速电子签名技术的普及。iiMedia Research(艾媒咨询)数据显示，电子签名的行业平均使用渗透率接近10%，尤其在人力资源、房地产、物流、制造等领域提升较快，其中合同与协议是电子签名签署的最主要文件类型。近六成用户使用电子签名频率超过100次/周，且普遍表示，电子签名相对于传统签名降本提效功能显著。与此同时，数据安全也广受企业重视，仅四成用户认为自身信息安全得到了100%的保障。艾媒咨询分析师认为，区块链，人工智能等新技术的融合，拓宽了电子签名服务范围，市场集中度也会进一步提升，同时，合规安全能力将成厂商核心壁垒，考核标准逐渐趋严。
With the accelerated implementation of the digitalization process, many government departments have mentioned strengthening and deepening the application of electronic signature technology. At the same time, with the increase in enterprise labor costs, the demand for electronic signature has increased, and the popularity of electronic signature technology has been further accelerated. According to the data of iiMedia Research ，the average penetration rate of electronic signature industry is close to 10%, especially in the fields of human resources, real estate, logistics, manufacturing, etc., where contracts and agreements are the most important documents signed by electronic signatures Types.Nearly 60% of users use electronic signatures more than 100 times a week, and it is generally stated that electronic signatures have significant cost-reduction and efficiency improvements compared to traditional signatures. At the same time, data security is also widely valued by enterprises, and only 40% of users believe that their information security is 100% guaranteed. iiMedia consulting analysts believe that the integration of new technologies such as blockchain and artificial intelligence has broadened the scope of electronic signature services, and the market concentration will be further improved. At the same time, compliance security capabilities will become the core barrier for manufacturers, and the assessment standards will gradually become stricter .

本报告研究涉及企业/品牌/案例：百度输入法，搜狗输入法，讯飞输入法。
iiMedia Research（艾媒咨询）数据显示，2019年中国第三方手机输入法用户规模已达7.29亿人，同比增长3.9%，预计2020年第三方手机输入法用户规模将达到7.46亿人。市场份额方面，百度、搜狗的双寡头格局依然稳固，月活跃数据两大巨头双双增长，4月活跃用户数量基本持平。2020年新冠疫情的爆发为用户增速放缓的手机输入法市场带来的发展新机，用户对手机输入法的深层需求逐渐被唤醒，对AI创新功能的认知以及依赖度较以往出现明显改善。iiMedia Research(艾媒咨询)数据显示，疫情期间，百度、搜狗、讯飞三大主流手机输入法用户语音输入频率明显增加，其中百度以11.3次/日位居第一；其他AI功能认知度方面，语音输入转文字和文字识别排在前两位，占比分别为45.9%、29.1%；近九成受访用户认为使用手机输入法AI功能会提升工作/学习/聊天等交互效率。艾媒咨询分析师认为，在国家大力推动5G、人工智能、物联网等新型基础建设的趋势背景下，手机输入法AI技术的整体应用也将更加成熟，其作为人机交互入口的重要性也越发凸显。

As the data of iiMedia Research showed, in 2019, the scale of third-party mobile input method users in China has reached 729 million, an increase of 3.9% year-on-year. It is estimated that the scale of third-party mobile input method users will reach 746 million in 2020. In terms of market share, the duopoly pattern of Baidu and Sogou is still stable, the two giants of monthly active data are growing, and the number of active users in April is basically the same. In 2020, the outbreak of COVID-19 brought new opportunities for the development of the mobile phone input method market with slow growth of users. Users' deep demand for mobile phone input method was gradually awakened, and their awareness and dependence on AI innovation function were significantly improved than before.As the data of iiMedia Research showed, during the epidemic period, the voice input frequency of Baidu, Sogou and iFLYTEK's three mainstream mobile phone input method users increased significantly, among which Baidu ranked first with 11.3 times / day; in terms of recognition of other AI functions, voice input to text and text recognition ranked in the top 2, accounting for 45.9% and 29.1% respectively; nearly 90% of the respondents thought using AI function of mobile phone input method will improve the efficiency of work / study / chat and other interaction. iiMedia consulting analysts believe that under the trend of vigorously promoting 5G, AI technology, Internet of things and other new infrastructure construction by the state, The overall application of AI technology of mobile phone input method will be more mature, and its importance as a human-computer interaction portal will become more prominent.

本报告研究涉及企业/品牌/案例：51talk，米乐教育，猿辅导，掌门一对一，麦奇教育科技
其他提及企业/品牌：学而思网校，平安好学，作业帮，可可英语，粉笔网，华图教育，新东方在线，有道精品课，腾讯，快手，阿里，字节跳动等。

中国在线教育市场规模近五年来一直保持逐年增长的态势，iiMedia Research（艾媒咨询）数据显示，2019年在线教育市场规模已突破4000亿元。疫情期间，教育部提出“停课不停学、停课不停教”，推动了教育产业信息化变革的同时，也激发和释放出在线教育的潜在市场需求。尤其在下沉市场领域，在线教育行业的认知和渗透进程得到加快。iiMedia Research(艾媒咨询)数据显示，分地域来看，受访用户对各类在线教育服务的需求呈现出差异，一二线城市教育需求相对多元分散，低线城市用户需求更多集中在学科辅导和语言学习。且下沉市场用户群体对价格敏感度较高，整体付费能力以及付费意愿较一二线城市还有一定差距。艾媒咨询分析师认为，下沉蓝海市场空间广阔，但在线教育企业也面临诸多挑战，加大技术投入，利用AI赋能教育，降本提效，专注用户，将成为行业的主流趋势。拥有资金和技术能力的在线教育平台将更具发展优势。

The size of China's online education market has been increasing year by year for the past five years. According to data from iiMedia Research, the online education market has exceeded 400 billion yuan in 2019. During the Corona epidemic, the Ministry of Education proposed "suspended class, ongoing learning, ongoing teaching" ，which not only promoted the informatization reform of the education industry, but also stimulated and released the potential market demand for online education. Especially in the field of sinking market, the process of cognition and penetration of online education industry has been accelerated. According to the data of iiMedia Research, according to different areas, the respondents' demands for various online education services are different. The demand for education in first-tier and second-tier cities is relatively diversified, and the demand for users in low-tier cities is more concentrated in subject counseling and language learning. Moreover, the user groups in the sinking market are highly sensitive to prices, and the overall payment ability and willingness to pay are still far from those in first- and second-tier cities. According to iiMedia consulting analysts, the sinking blue ocean market is vast, but online education companies also face many challenges, using AI to empower education, reducing costs and improving efficiency, and focusing on users will become the mainstream trend of the industry in the future. Online education platforms with financial and technical capabilities will have more development advantages.

iiMedia Research（艾媒咨询）数据显示，过去五年在线旅游用户的规模不断扩大，2019年中国在线旅游用户规模超过4亿人。门票业务作为旅游景区的核心产品，线上化仍有很大发展空间。2019年中国景区门票线上化渗透率约为18.3%，门票在线交易额为288.8亿元。国内景区门票预订市场已经形成一超多强的格局，前三大在线预订平台门票交易量总份额占比接近九成。2020年以来，新冠疫情对旅游景区消费市场带来了新的变化，一方面景区在政策要求和引导下，加快落实景区门票网络预约制，叠加线下游客骤减等困境压力，景区将加速拥抱在线预订平台；另一方面，多地景区关停政策以及门票预约制的实施驱使游客通过在线平台获取景区相关信息及产品服务。艾媒咨询分析师认为，在政策、市场、平台等多方因素的共同作用下，景区门票线上化率将大幅提升，旅游在线预订平台将迎来发展良机。

According to the data of iiMedia research, the scale of online tourism users has been expanding in the past five years, and the scale of online tourism users in China will exceed 400 million in 2019. As the core product of tourist attractions, ticket business still has a lot of room for online development. In 2019, the online penetration rate of tickets for scenic spots in China is about 18.3%, and the online transaction volume of tickets is 28.88 billion yuan. The domestic scenic spot ticket booking market has formed a pattern of "one super many strong", and the total share of ticket trading volume of the top three online booking platforms accounts for nearly 90%. Since 2020, the new crown epidemic has brought new changes to the consumption market of tourist attractions. On the one hand, under the guidance of policy requirements, the scenic spots will speed up the implementation of the online booking system of scenic tickets, which will add up the pressure of the sudden reduction of downstream customers, and the scenic spots will accelerate to embrace the online booking platform; on the other hand, the implementation of the multi scenic area closure policy and the ticket booking system will drive tourists through the online platform Obtain relevant information and product services of the scenic spot. iiMedia consulting analysts believe that under the joint effect of policies, markets, platforms and other factors, the online rate of scenic tickets will be greatly increased, and the online booking platform for tourism will usher in a good opportunity for development.

本报告研究涉及企业/品牌/案例：上上签；契约锁；法大大

电子签名技术作为帮助企业降本提效的有利武器，受益于国家政策的支持和引导，被越来越多企业接受和认可。在极度追求效率的物流行业，电子签名技术正在快速渗透。iiMedia Research（艾媒咨询）数据显示，58.9%的物流受访企业表示使用过电子签名服务；认为电子签名服务可协助“运单实时流转”和“规范收货签章”的受访物流企业分别占54.3%、42.9%；半数以上受访企业认为电子签名服务有效提高了物流业务的时效性以及客户体验。艾媒咨询分析师认为，传统物流企业将在新技术、新模式、新力量的推动下，加速推进信息化变革，借此迈入高质量发展的新阶段。在这场变革浪潮中，信息化技术将进一步解放物流企业的生产力，助力企业提升经营效率和服务价值，而电子签名作为企业信息化变革的基础设施将率先普及和发展。

As a beneficial weapon to help enterprises reduce costs and improve efficiency, electronic signature technology has benefited from the support and guidance of national policies and is accepted and recognized by more and more enterprises. In the logistics industry, which pursues efficiency, e-signature technology is rapidly penetrating. As the data of iiMedia Research showed, 58.9% of logistics enterprises surveyed said they have used e-signature services; 54.3% and 42.9% of logistics enterprises surveyed believe e-signature services can help "real-time flow of waybill" and "standardize receipt and signature" respectively; more than half of the enterprises surveyed believe e-signature services have effectively improved the timeliness of logistics business and customer experience. iiMedia consulting analysts believe that traditional logistics enterprises will be driven by new technology, new models, new forces, accelerate the information technology change, so as to enter a new stage of high-quality development. In this wave of change, information technology will further liberate the productivity of logistics enterprises and help them to improve operational efficiency and service value, while electronic signatures will take the lead in popularizing and developing as the infrastructure for enterprise information technology change.

本报告研究涉及企业/品牌/案例：玩吧APP，Soul APP，积目APP；其他提及企业/品牌：微信，QQ，飞聊，微博，珍爱网，百度贴吧，豆瓣，知乎，小红书，陌陌，boss直聘，脉脉，钉钉，抖音，keep，绿洲，探探，糖豆，派派，多闪，我是谜

iiMedia Research（艾媒咨询）数据显示，2019上半年中国即时通信应用使用率达到96.9%， 即时通信所代表的移动社交已成网民生活常态，随着国内移动社交生态的发展，预计到2020年用户规模将突破9亿。庞大的移动社交用户规模也意味着更多的市场可能性，而以95后、00后为主的年轻新世代逐渐成为中国移动社交市场的主力军。这部分年轻用户更青睐于轻松、趣味社交形式， 偏好新潮、有趣、多元的社交场景。当前5G、人工智能、VR等技术的发展与变迁驱动音频、视频、直播等新型社交载体加速落地。在技术升级和用户需求提升的背景下，传统移动社交厂商和新入局者纷纷瞄准泛娱乐类社交、校园社交等移动社交细分领域。艾媒咨询分析师认为，在技术变迁、需求细化、厂商积极布局等因素驱动下，中国移动社交行业将迎来新一轮的变革契机。

iiMedia Research data shows that in the first half of 2019, the usage rate of instant messaging apps in China reached 96.9%, and the mobile social network represented by instant messaging has become the normal life of netizens. With the development of mobile social ecology in China, the user scale is expected to exceed 900 million by 2020. The large scale of mobile social users also means more market possibilities, and the younger generation, mainly the post-1995 and post-2000 generations, is gradually becoming the main force in China's mobile social market. This group of young users are more interested in relaxing and interesting social forms, and prefer trendy, interesting and diverse social scenes. The development and changes of 5G, artificial intelligence, VR and other technologies are accelerating the landing of new social carriers such as audio, video and live broadcast. Under the background of technology upgrading and user demand improvement, traditional mobile social network manufacturers and new entrants have targeted the mobile social segments such as pan-entertainment social network and campus social network. iimedia consulting analysts believe that Chinese mobile social networking industry will usher in a new round of opportunities for change driven by technological changes, demand refinement, active layout of manufacturers and other factors.

本报告提及企业/品牌：淘宝，拼多多，QQ，微博，工行融e联，京东金融，携程旅行，高德地图，抖音，快手，新浪新闻，咪咕阅读，芒果TV，腾讯视频，虎牙直播

APP违规索权仍比较普遍，iiMedia Research（艾媒咨询）数据显示，97.0%的APP默认调用相机权限，35.0%的APP默认调用读取联系人权限。其中，移动社交类和短视频类APP调用联系人读取权限情况较为突出、移动理财读类APP调用拨打电话权限用情况较为严重。
中国手机网民隐私保护意识虽然有所提升，过半手机网民主动辨别APP权限调用，但在APP隐私条款方面较被动。艾媒咨询分析师认为，规范条例加快落地的同时，用户需重视手机隐私权限管理，及时维护个人隐私权益，运营者也须重视数据安全及用户隐私管理。

The illegal claims of app are still common. According to the data of iiMedia Research, 97.0% of APP calls camera permission by default, and 35.0% of APP calls read contact permission by default. Among them, the access of mobile social and short video app to call contacts is more prominent, and the access of mobile financial reading app to call calls is more serious.Although the awareness of privacy protection of mobile Internet users in China has been improved，more than half of the mobile Internet users take the initiative to identify app permission calls, they are relatively passive in terms of APP privacy terms. iiMedia Research analysts believe that, while speeding up the implementation of the regulations, users need to pay attention to the management of mobile phone privacy rights and interests, timely maintain personal privacy rights and interests, and operators also need to pay attention to data security and user privacy management.

本报告研究涉及企业/品牌/案例：氪空间,优客工场,梦想加,Bee+,纳什空间,ATLAS 寰图,wework中国,WE+酷窝,SOHO 3Q,滴滴出行,字节跳动,快手,新氧美容,五粮液,中粮集团,顺丰速递,中民投,IDG资本,普思资本,前海梧桐,鸥翎,愉悦资本,M31 Management,山东国惠,丝路华创,高瓴资本,泛大西洋,景荣控股,路劲产业,全明星投资,易凯资本,龙熙房地产,IDG资本,歌斐资本,逸星资本,Ocean Link ,珠海大横琴集团

iiMedia Research(艾媒咨询)数据显示，联合办公行业市场规模约为1267.2亿元，预计到2022年有望突破4000亿元。2019年中国联合办公行业经历深度洗牌，行业由大规模扩张转向精细化运营阶段，品牌之间呈现分化趋势，拥有精细化运营管理能力的品牌更具发展潜力。在综合竞争力方面，梦想加、优客工场、wework中国位列前三。在租户使用联合办公产品的联合调查中，66.7%的受访租户表示提升效率是主要原因；40.2%的租户因灵活便利而选择联合办公产品；30.4%的租户透露节约成本是其使用联合办公产品的主要原因。艾媒咨询分析认为，未来随着产品服务质量提高，市场接受度趋于上升，在智能技术的加持下，办公环境将走向高效智能化。

According to the data of iiMedia Research, the market size of the Joint Office Industry is about 126.72 billion yuan, and it will exceed 400 billion yuan in 2022. In 2019, the Joint Office Industry in China has undergone in-depth reshuffle. The industry has shifted from a large-scale expansion to a refined operation stage. Brands are showing a trend of differentiation. The stronger the refined operation management capabilities, the greater the brand's development potential. In terms of comprehensive competitiveness, Mydreamplus, Ucommune, and Wework China are among the top three. In the survey of the reasons for tenants using co-working products, 66.7% of the interviewed tenants stated that high efficiency was the main reason; 40.2% of the tenants chose co-working products for its flexibility and convenience; 30.4% of the tenants revealed that cost savings are the main reason for using co-working products. iiMedia consulting analysts believe that in the future, with the improvement of product and service quality, the acceptance of co-working market tends to rise. With the blessing of intelligent technology, the office environment will move towards efficient and intelligent.

本报告研究涉及企业/品牌/案例：喜马拉雅，知乎，得到APP，英语流利说；其他提及企业/品牌：吴晓波频道，樊登读书会，混沌大学，蜻蜓FM，逻辑思维，丁香医生，十点读书，3节课，韦林文华，新知榜，短书，鼹鼠世界，荔枝，微课，千聊，微信，微博，中国大学MOOC，腾讯课堂，格子匠，支付宝，懒人听书，凯叔讲故事，网易公开课，腾讯，阅文集团，凯鹏华盈，海纳亚洲，西瑞雅，小鹅通，快手，百度,搜狗，今日头条，豆瓣等。

本报告主要对中国知识付费行业的发展模式的现状进行总结和前景分析，通过对行业发展背景、行业核心数据、知识付费产业链重要环节进行数据监测，并且通过草莓派数据调查与计算系统对知识付费用户行为进行调研（样本量1750），并重点针对得到、英语流利说、知乎、喜马拉雅等不同类型的知识付费平台为典型进行商情分析，对行业总体发展趋势进行解读并深入研究其商业运作模式，预测2021年中国知识付费行业的发展趋势和运营模式。
This report mainly summarizes and analyzes the current status of the development model of the knowledge payment industry in China. It monitors the background of the industry development, industry core data, and important links in the knowledge payment industry chain. Research on paid user behavior (sample size 1750), and focus on different types of knowledge payment platforms such as acquisition, fluency in English, Zhihu, Himalayan, etc. as a typical business situation analysis, interpret the overall development trend of the industry and study its business operations Model, predicting the development trend and operating model of China's knowledge payment industry in 2021.