The rapid development of China E-Commerce industry, and the traditional e-commerce platforms are facing the bottleneck of high customer cost, are objectively laying the foundation for the development of social e-commerce. As the data of iiMedia Research showed, the scale of China mobile e-commerce users is expected to increase to 713 million in 2019. The rise of the social e-commerce industry also benefits from the social platform and mini program dividend provided by Wechat. In 2018, the scale of Wechat mini program e-commerce users has reached 132 million. With the rapid rise, the total financing amount of China social e-commerce exceeded 25 billion yuan in 2018. At present, China social e-commerce platforms are mainly divided into three types: social sharing e-commerce, social content e-commerce, and social retail e-commerce platforms. Among them, the social sharing e-commerce platforms which emphasizes fission transmission has earned the most satisfaction with users, which is 7.26. With the development of social e-commerce, pyramid marketing and fake news are frequently spread due to the problems of operation mode. Government regulations and internal supervision of the industry need to be strengthened urgently.
With the promotion of consumption structure brought by the emergence of new consumer groups and demand, the Chinese retail industry has entered a new stage of online and offline integration.On the one hand, traditional retail enterprises focus on improving their digital capabilities and creating new retail business model; on the other hand, with the end of the traffic bonus era, e-commerce growth is facing bottlenecks. According to iiMedia Research, the number of mobile e-commerce users reached 510 million in 2018 and it is expected to grow to 550 million in 2019, which growth rate is decreasing year by year. Taking advantage of technologies, capital and logistics, Alibaba, Tencent and JD.com are accelerating the offline layout to seek new breakthroughs, they create new consumption scenarios which focus on fresh food and unmanned retail .
According to iiMedia Research, the number of mobile e-commerce users in China reached 608 million in 2018. After the popularization of mobile payment technology, e-commerce consumers have reached a huge scale, and the protection of the rights and interests of e-commerce consumers can not be ignored. Among all kinds of commodities, household appliances, food and clothing commodities are the most serious disaster areas. According to iiMedia Research data, 34.2%, 26.5% and 26.3% of the respondents thought that online purchasing of these goods was the most prone to the protection of rights and interests. In the future, the rights and interests of e-commerce users can be effectively protected only by continuing to improve the norms of the business sector and its sub-areas, giving play to the role of harmony elimination and social exposure.