全球领先的新经济产业第三方数据挖掘与分析机构
关于“口碑”的报告
艾媒咨询 | 2025年中国密室逃脱行业消费行为调查数据
密室逃脱作为一种新兴的线下娱乐业态,近年来市场规模不断扩大,其受欢迎程度持续攀升。消费群体也日益多元,市场正不断拓展受众边界。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国密室逃脱行业消费行为调查数据》数据显示,消费者更期待密室逃脱游戏带来的氛围体验,占比达到33.61%。同时,超过一半的密室逃脱消费者(58.40%)愿意向朋友推荐店铺和主题,这表明密室逃脱行业具有较强的口碑传播潜力。密室逃脱行业在技术创新、消费体验升级和市场拓展方面展现出巨大潜力,未来有望成为娱乐市场中的重要组成部分。但密室逃脱行业也面临一些挑战,如游戏类型和内容的同质化问题。消费者对游戏类型的多样化和内容升级有较高期待,商家需要在剧情设计和谜题难度上不断创新。
As an emerging offline entertainment business format, the market scale of escape rooms has been continuously expanding in recent years, and their popularity has been steadily rising. The consumer group has also become increasingly diverse, and the market is constantly expanding its audience boundaries. According to the latest "Survey data on consumer behavior in China's escape room industry in 2025" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, consumers are more expecting the atmosphere experience brought by escape room games, accounting for 33.61%. At the same time, more than half of the escape room consumers (58.40%) are willing to recommend the store and theme to their friends, which indicates that the escape room industry has strong word-of-mouth communication potential. The escape room industry shows great potential in technological innovation, consumption experience upgrading and market expansion, and is expected to become an important part of the entertainment market in the future. However, the escape room industry also faces some challenges, such as the homogenization of game types and content. Consumers have high expectations for the diversification of game types and the upgrading of content, and merchants need to continuously innovate in plot design and puzzle difficulty.艾媒咨询|2020-2021年中国短视频头部市场竞争状况专题研究报告
本报告研究涉及企业/品牌/案例:快手,抖音
近年短视频平台不断在商业模式上进行探索,一方面成为创新性新媒体营销平台,另一方面也结合直播带货迎来新的增长点。iiMedia Research(艾媒咨询)数据显示,2020年中国短视频市场规模已达到1408.3亿元。抖音、快手是目前短视频行业头部平台,但抖音在社交和支付等业务发展加持下,规模优势逐渐抛开快手。关于短视频用户最常使用的产品调查结果显示,抖音以45.2%的占比排名第一,快手仅占比17.9%。面对竞争,快手积极寻求资本化,IPO在即,但其由高成本带来高收入的发展模式存在风险,增收不增利的财务特点明显。
In recent years, micro-video platforms has been constantly exploring the business model. On the one hand, they have become innovative new media marketing platforms. On the other hand, they have ushered in a new growth point combined with live-streaming e-commerce. As the data of iiMedia Research showed, China's micro-video market will reach 140.83 billion yuan in 2020. Tik tok and Kwai are head platforms in the micro-video market, but Tik tok is gradually expanding its scale advantage over Kwai as its development of social and payment business. As the results of the survey on the most frequently used micro-video APPs by the interviewed users showed, Tik tok ranked first in 45.2%, and only 17.9% with Kwai. Facing with the competition, Kwai is actively seeking capitalization, and its IPO is coming soon. However, its development mode of high income from high cost is at risk, and its financial results has showed the character of revenue growth but no profit growth.艾媒咨询|2023-2024年粤港澳大湾区餐饮消费洞察报告
粤港澳大湾区具备丰富的美食文化,在全国美食里占据重要地位。在人工智能、大数据等技术不断进步的情况下,湾区餐饮行业获得技术红利,各大餐饮企业通过供应链数字化、SaaS、会员管理、数字化营销、服务机器人等方面加快数字化转型。调研数据显示,近五成大湾区消费者表示注重健康饮食,超九成消费者习惯于查看餐饮软件和餐饮平台的测评及客户评价,餐厅人气度逐渐成为消费者就餐决策的重要依据之一。
艾媒咨询分析师认为,餐饮行业市场竞争较为激烈,餐饮企业拥有独特的品牌定位和特色更容易在市场中脱颖而出。
The Guangdong Hong Kong Macao Greater Bay Area has a rich culinary culture and occupies an important position in national cuisine. With the continuous advancement of technologies such as artificial intelligence and big data, the catering industry in the Bay Area has gained technological dividends. Major catering enterprises are accelerating their digital transformation through supply chain digitization, SaaS, member management, digital marketing, service robots, and other aspects. Research data shows that nearly 50% of consumers in the Greater Bay Area emphasize healthy eating, while over 90% of consumers are accustomed to viewing evaluations and customer reviews from catering software and platforms. Restaurant popularity has gradually become an important basis for consumer dining decisions.
iiMedia Research analysts believe that the competition in the catering industry market is relatively fierce, and catering enterprises with unique brand positioning and characteristics are more likely to stand out in the market.艾媒报告|2019上半年中国本地生活服务行业市场监测报告
本报告研究涉及企业/品牌/案例:花加,花点时间,爱上鲜花,极客修,快手阿修,我来修修,盒马鲜生,百果园,每日优鲜,阿姨帮,来人到家,无忧保姆,泰迪生活,58到家,河狸家,e袋洗,京东到家,美团,大众点评,饿了么,口碑津贴
iiMedia Research(艾媒咨询)数据显示,2018年中国数字经济占GDP比重达34.8%,其中服务业数字经济比重为35.9%,于2016年相比增长了6.3个百分点,在各行业中占比最高,增速最快。数字经济的蓬勃发展,推动着传统产业的改造提升,特别是生活服务行业,其数字化升级为中国经济发展增添了新动能。iiMedia Research(艾媒咨询)数据显示,预计2019年中国在线餐饮外卖市场规模达到2845.5亿元,生鲜电商市场规模达到1620.0亿元,互联网社区服务市场规模达到2316.1亿元,本地生活服务行业在数字化升级推动下,即将进入万亿元市场。而随着一二线城市本地生活服务市场竞争趋于白热化,未来下沉市场和场景拓展将成为本地生活平台竞争的焦点。
As the data of iiMedia Research showed, China digital economy accounted for 34.8% of GDP in 2018. The proportion of digital economy in service industry is 35.9% and increased by 6.3% compared with 2016, accounting for the highest proportion and fastest growth in all industries. The vigorous development of digital economy promotes the transformation and upgrading of traditional industries, especially the life service industry, whose digital upgrading has added new momentum to the economic development in China. As the data of iiMedia Research showed, it is estimated that the scale online take-out market in China will reach 284.55 billion yuan in 2019, the scale of fresh e-commerce market will reach 162.0 billion yuan, and the scale of Internet community service market is reaching 231.61 billion yuan. With the promotion of digital upgrading, the local life service industry will soon enter the trillion yuan market. With the fierce competition of the local life service market in the first and second tier cities, the sinking market and scenario expansion will become the focus of the competition of the local life service platforms in the future.艾媒咨询|2024年中国月饼行业创新发展研究报告
2015年至2023年,中国月饼市场销售规模呈上升趋势,2023年达271.3亿元,预计2025年中国月饼销售规模达332.8亿元。随着居民收入水平的提升和消费观念的转变,月饼作为传递亲情、友情与商务情谊的载体,其市场需求日益旺盛。全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024年中国月饼行业创新发展研究报告》数据显示,随着消费者对食品口味需求更加多样化,口味成为43.2%的消费者购买月饼时最关注的因素,超7成消费者认为香港月饼口味多元、创新。面对消费者日益多元且个性化的消费需求,月饼行业在传统口味的基础上,不断推出新口味并研发具有健康养生功能的月饼以适应市场变化,通过线上商城、直播带货等数字化手段实现品牌与消费者的直接互动和销售,拓宽了月饼的市场范围。
From 2015 to 2023, the sales scale of the Chinese mooncake market showed an upward trend, reaching 27.13 billion yuan in 2023, and it is expected to reach 33.28 billion yuan by 2025. As residents' income levels increase and consumption concepts evolve, mooncakes, as carriers of family affection, friendship, and business sentiments, are seeing increasingly robust market demand. According to the latest "Research Report on Innovative Development of China's Mooncake Industry in 2024" released by iiMedia Research, a third party data mining and analysis institution in the global new economy industry, as consumers' demands for food flavors become more diversified, flavor has emerged as the most critical factor for 43.2% of consumers when purchasing mooncakes. Over 70% of consumers perceive Hong Kong mooncakes as diverse and innovative in flavor. In response to consumers' increasingly diverse and personalized needs, the mooncake industry has continued to introduce new flavors based on traditional tastes and develop mooncakes with health and wellness benefits to adapt to market changes. Through digital means such as online malls and live streaming sales, the industry achieves direct interaction and sales between brands and consumers, thereby broadening the market scope of mooncakes.艾媒咨询|2024年“椰树涉擦边广告被罚”事件舆情监测分析报告
2024年5月6日,椰树集团因使用“椰汁擦乳”等广告语被罚40万元后又强势回应“不服”而备受舆论争议。5月8日,该话题引起中国网民对椰树擦边广告的关注和讨论。全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024年“椰树涉擦边广告被罚”事件舆情监测分析报告》显示,椰树网络口碑5月7日出现明显下滑,后续仍持续走低。截至5月28日,“椰树被罚款”网络口碑已降至26.0。iiMedia Research(艾媒咨询)调研数据显示,近三成的消费者认为品牌最重要的因素是品牌形象,除产品质量以外,品牌形象成为消费者购买产品的关键因素。未来椰树品牌在选择广告营销方式时需要注意合规性及尺度,积极传播正能量。
On May 6th, 2024, Coconut Palm Group was fined 400,000 yuan for using advertisements such as "wiping milk with coconut water" and received a strong "disobedience" response. On May 8, the topic attracted attention and discussion among Chinese netizens on the Coconut Palm edge advertisement. The latest "2024 Public opinion monitoring and analysis report of ‘Coconut Palm involved in rubbing edge advertising was punished’ event " released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, shows that Coconut Palm network word of mouth on May 7, a significant decline, the follow-up continued to fall. As of May 28, the online reputation of "coconut trees being fined" has dropped to 26.0. iiMedia Research data shows that nearly 30% of consumers believe that the most important factor for a brand is brand image. In addition to product quality, brand image has become a key factor for consumers to buy products. In the future, Coconut Palm brand should pay attention to compliance and scale when choosing advertising and marketing methods, and actively spread positive energy.艾媒咨询|2024年“农夫山泉舆论风波”事件舆情监测分析报告
2024年三月初,一个被网友认为缺乏诚意的花圈悼念,引起了全网对农夫山泉以及农夫山泉创始人钟晱晱的议论。全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024年“农夫山泉舆论风波”事件舆情监测分析报告》数据显示,截至3月12日,“农夫山泉”的网络口碑由3月1日的58.1降至3月12日的32.0。最受网民热议的话题从创始人的故事,转向农夫山泉的包装与钟晱晱儿子的国籍问题。iiMedia Research(艾媒咨询)调研数据显示,超半数网友认为企业的社会责任感已然成为影响一个品牌的关键因素。未来,以本土文化宣扬企业品牌形象,也许是更贴近民众的选择。
In early March 2024, an insincere wreath of condolence set off an online debate about Nongfu Spring and its founder, Zhong Shanshan. According to the latest "Public Opinion Monitoring Report on the 'Nongfu Spring Public Oopinion Storm' Incident in 2024" Nongfu Spring Public Opinion Storm "released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, Nongfu Spring Tiktok official flagship store sales fell by more than 90%. As of March 12th, the online reputation of "Nongfu Spring" dropped from 58.1 on March 1st to 32.0 on March 12th. The most hotly debated topics on the Internet shifted from the story of the founder to the packaging of Nongfu Spring and the nationality of Zhong Shanshan's son. According to iiMedia Research, more than half of netizens believe that a company's sense of social responsibility has become a key factor affecting a brand. In the future, promoting the corporate brand image with local culture may be a choice closer to the people.艾媒咨询|2024年中国春季节令糕点及粽子消费趋势分析报告
2月26日,艾媒咨询分析师受邀出席由中焙糖协和Bakery China主办的【焙烤新国潮×礼好端午】春季节令糕点产业发展论坛,并在活动现场发布了《2024年中国春季节令糕点及粽子消费趋势分析报告》。随着节日庆祝常态化,中国消费者对于礼物消费的态度和观念逐渐改变,更加重视日常生活中情感实质的传达,礼物消费正从集中走向分散。全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024年中国春季节令糕点及粽子消费趋势分析报告》数据显示,2023年中国礼物经济产业市场规模为12998亿元,同比增长6.0%,预计2027年将突破16000亿元。随着年轻人对传统文化的重视和消费能力的提高,中式糕点凭借“颜值”“仪式感”等因素,逐渐成为了春节、中秋节等庆典期间的消费热点,51.5%的消费者表示购买中式糕点的目的是送礼。未来,随着国潮点心热度的攀升,中式糕点的消费将趋于日常化、社交化。
On February 26, Imedia Consulting analysts were invited to attend the Spring Festival Pastry Industry Development Forum hosted by the China Pei Sugar Association and Bakery China, and released the "Analysis Report on the Consumption Trend of Chinese Spring Festival Pastry and Zongzi in 2024" at the event. With the normalization of festival celebrations, Chinese consumers have gradually changed their attitude and concept of gift consumption, paying more attention to the communication of emotional substance in daily life, and gift consumption is moving from centralized to decentralized. According to the latest "Analysis Report on the Consumption Trend of Chinese Spring Pastry and Zongzi in 2024" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, the market size of China's gift economy industry in 2023 will reach 1,299.8 billion yuan, an increase of 6.0%. It is expected to exceed 1.6 trillion yuan by 2027. With young people's emphasis on traditional culture and the improvement of consumption power, Chinese pastry has gradually become a hot consumption spot during the Spring Festival, Mid-Autumn Festival and other celebrations by virtue of factors such as "appearance level" and "ritual sense". 51.5% of consumers said that the purpose of buying Chinese pastry is to give gifts. In the future, with the rise of the popularity of national tide dim sum, the consumption of Chinese pastries will tend to be daily and social.艾媒咨询 | 2025年中国餐饮行业发展状况及消费行为调查数据
在预制菜技术与消费升级的双重驱动下,中国餐饮行业正从粗放增长转向精耕细作,进入“品质与效率兼顾,场景与体验融合”的产业转型新阶段。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国餐饮行业发展状况及消费行为调查数据》显示,2024年中国餐饮行业市场规模为55718亿元,同比增长7.4%,预计2025年市场规模将达59284亿元。此外,2024年中国预制菜市场规模已经达到4850亿元,预计2026年预制菜市场规模达到7490亿元。这表明预制菜已成为驱动餐饮业增长与变革的核心引擎。未来,餐饮市场的竞争将愈发聚焦于供应链能力与产品创新,预制菜技术的深化应用将持续重塑行业的格局与体验。
2025年中国餐饮消费调研显示,消费者最为关注的两大因素为“菜品丰富度”(35.57%)与“餐饮卫生干净”(34.01%),反映出对多元体验与基础安全并重的双重需求。紧随其后的“餐饮价格”(33.05%)和“菜品营养健康”(31.98%),则进一步体现出消费者在追求性价比的同时,对健康品质的日益重视。在餐饮类型选择上,火锅以46.71%的偏好度成为最受欢迎的品类,而快餐(46.59%)与正餐(46.23%)亦几乎并驾齐驱,显示出中国餐饮市场在社交型、效率型与品质型消费之间形成的多元共生态势。这表明,中国餐饮市场已进入一个“体验与效率并重、多元与健康并行”的精细化发展阶段。消费者既追求通过丰富菜品和火锅社交获得情绪价值,也注重快餐的效率与正餐的品质。未来,餐饮品牌需精准平衡卫生安全、营养健康与价格价值,才能在激烈的市场竞争中赢得核心优势。
艾媒咨询分析师认为,中国餐饮行业将呈现以下发展趋势:一是标准化与个性化并存,预制菜技术提升效率的同时,定制化、健康化需求凸显;二是场景消费持续深化,火锅等社交餐饮与快餐、品质正餐形成多元生态;三是数字化全面渗透,从供应链管理到会员运营,数据驱动精益增长。行业竞争核心将从规模扩张转向品质、效率与体验的深度融合,开启高质量发展新阶段。
Driven by the dual forces of pre-prepared food technology and consumption upgrade, China's catering industry is shifting from extensive growth to meticulous cultivation, entering a new stage of industrial transformation that emphasizes both quality and efficiency, as well as the integration of scenarios and experiences. According to the latest "2025 China Catering Industry Development Status and Consumer Behavior Survey Data" released by iiMedia Research (iimedia research), a leading third-party data mining and analysis institution for the new economy industry, the scale of China's catering industry reached 5,571.8 billion yuan in 2024, growing by 7.4% year-on-year. It is projected that the market size will reach 5,928.4 billion yuan in 2025. Additionally, the scale of China's pre-prepared food market has already reached 485 billion yuan in 2024, and it is expected to reach 749 billion yuan in 2026. This indicates that pre-made dishes have become the core engine driving growth and transformation in the catering industry. In the future, competition in the catering market will increasingly focus on supply chain capabilities and product innovation, while the deepened application of pre-made dish technology will continue to reshape the industry's landscape and experience.
The 2025 China Catering Consumption Survey shows that the two most concerned factors for consumers are "richness of dishes" (35.57%) and "cleanliness of catering" (34.01%), reflecting the dual demands for diverse experiences and basic safety. The following "catering prices" (33.05%) and "nutritional health of dishes" (31.98%) further demonstrate that while consumers pursue cost-effectiveness, they also increasingly value health quality. In terms of catering type selection, hot pot has become the most popular category with a preference rate of 46.71%, while fast food (46.59%) and formal meals (46.23%) are almost on par, indicating a diversified and coexisting trend in China's catering market among social, efficient, and quality-oriented consumption. This suggests that China's catering market has entered a refined development stage that emphasizes both experience and efficiency, as well as diversity and health. Consumers not only seek emotional value through rich dishes and social hot pot dining but also pay attention to the efficiency of fast food and the quality of formal meals.In the future, catering brands need to precisely balance hygiene and safety, nutritional health and price value in order to gain a core competitive edge in the fierce market competition.
Analysts from iiMedia Research believe that China's catering industry will present the following development trends: first, the coexistence of standardization and personalization, where pre-prepared food technology enhances efficiency while customized and healthy demands become prominent; second, the continuous deepening of scene consumption, with social dining like hot pot forming a diverse ecosystem with fast food and quality formal meals; third, the comprehensive penetration of digitalization, from supply chain management to member operation, driven by data for lean growth. The core of industry competition will shift from scale expansion to the deep integration of quality, efficiency, and experience, initiating a new stage of high-quality development.
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