艾媒咨询｜2024-2025年中国协同办公行业及标杆案例研究报告

随着数字化转型和远程工作需求的推动，中国协同办公行业迅速发展，逐步发展为企业提升运营效率和团队协作方式的关键因素。在企业中通过协同办公行软件构建一套高效的服务框架，成为了企业日常运营中提升沟通效率、加强团队协作的重要工具。在行业竞争日趋激烈的环境下，中国协同办公行业不仅满足了国内企业对高效协作平台的需求，还逐渐将视野扩展到国际市场，成为全球企业服务市场的新动向。全球新经济产业第三方数据挖掘和分析机构iiMedia Research（艾媒咨询）最新发布的《2024-2025年中国协同办公行业及标杆案例研究报告》数据显示，中国协同办公市场规模2023年已达330.1亿元，预计2025年规模将达414.8亿元。
艾媒咨询分析师认为，在全球化的大背景下，中国协同办公企业通过整合和应用具有中国特色的创新理念和技术优势，可以更有效地与国际企业建立合作关系，提升品牌竞争力。
Driven by digital transformation and the need for remote working, China's collaborative office industry has grown rapidly, gradually becoming a key factor for enterprises to improve operational efficiency and team collaboration. In the enterprise, a set of efficient service framework is built through collaborative office software, which has been becomed an important tool to improve communication efficiency and strengthen team cooperation in the daily operation of enterprises. In the increasingly competitive environment of the industry, China's collaborative office industry not only meets the needs of domestic enterprises for efficient collaboration platforms, but also gradually expands its vision to the international market, becoming a new trend in the global enterprise service market. According to the latest "2024-2025 China Collaborative Office Industry and Benchmarking Case Study Report" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, the scale of China's collaborative office market has reached 33.01 billion yuan in 2023. It is expected that the scale will reach 41.48 billion yuan in 2025.
Analysts from IIMedia Consulting believe that in the context of globalization, Chinese collaborative office enterprises can more effectively establish cooperative relations with international enterprises and enhance brand competitiveness by integrating and applying innovative ideas and technological advantages with Chinese characteristics.

艾媒咨询 | 2023年中国协同办公行业及标杆案例研究报告

在企业降本增效诉求不断凸显的环境下，低代码、零代码开发平台迎来增量市场。互联网头部厂商纷纷入局，细分领域厂商新星顺势而起，推动了企业数字化转型的进程，低代码、零代码技术成为协同办公行业的价值增长点。

艾媒咨询 | 2021年中国协同办公行业趋势及标杆案例研究

本报告涉及的案例/品牌/企业：360织语，钉钉，飞书，360亿方云，联想，有道云笔记

iiMedia Research（艾媒咨询）数据显示，2021年中国协同办公市场规模达264.2亿元，市场持续稳步增长。中国数字经济助推高质量发展，企业数字化转型已成定势。预计2021-2023年，中国协同办公行业将保持每年10%以上的增长率，2023年的市场规模将达330.1亿元。艾媒咨询分析师认为，在企业降本增效诉求不断凸显的环境下，低代码和零代码开发平台迎来增量市场，互联网头部厂商纷纷入局，钉钉、360织语等平台化产品顺势而起，率先进入3.0模式，进一步推动政企数字化转型的进程，低代码、零代码成为协同办公的价值增长点。
According to the data of iiMedia research, the market size of Collaborative office in China will reach 26.42 billion yuan in 2021, and the market will continue to grow steadily. Chinese digital economy has boosted high-quality development, and digital transformation of enterprises has become a foregone conclusion. It is expected that Chinese collaborative office industry will maintain an annual growth rate of more than 10% from 2021 to 2023, and the market size will reach 33.01 billion yuan in 2023. iiMedia consulting analysts believe that in the environment where enterprises' demands for cost reduction and efficiency increase are constantly highlighted, low-code and zero-code development platforms embrace incremental market, and Internet leading manufacturers have entered the market one after another. Platform products such as DingTalk and 360Zhiyu have taken the lead in entering the 3.0 mode, further promoting the process of government and enterprise digital transformation. Low code and zero code become the value growth point of collaborative office.

艾媒咨询|2020上半年中国移动搜索行业研究报告

在移动互联网的高速发展下，2019年中国移动搜索用户规模突破7亿人，2020年在新冠疫情推动下，移动互联网加速渗透，预计规模将达到7.54亿人。iiMedia Research（艾媒咨询）数据显示，搜索引擎、社交平台、电商平台是受访网民获取信息的前三大渠道，占比分别为69.6%、49.0%、35.3%。78.4%的受访者表示搜索信息时第一时间会想到移动搜索引擎，对移动搜索有很强的依赖度。对于移动搜索的方式，受访用户最常使用的移动搜索方式是文字搜索，占比达72.6%；而随着AI技术的成熟以及用户使用习惯的深化，使用语音搜索、图片搜索的受访用户分别占44.4%、20.8%。未来移动搜索行业需求将呈现多元化、专业化发展，AI技术的应用成为市场主要发力点，移动搜索市场竞争持续升级，头部市场将在中长期内保持一超多强的市场格局。

With the rapid development of mobile Internet, the scale of China's mobile search users exceeded 700 million in 2019. Driven by the COVID-19 in 2020, mobile Internet penetration will accelerate, and the scale is expected to reach 754 million. As the data of iiMedia Research showed, search engines, social platforms, and e-commerce platforms are the top three channels for interviewed netizens to obtain information, accounting for 69.6%, 49.0%, and 35.3%, respectively. 78.4% of the interviewed netizens said that they would think of mobile search engines as soon as they searched for information so they have a strong dependence on mobile search. For mobile search modes, the most common mobile search mode used by interviewed users is text search, accounting for 72.6%. With the maturity of AI technology and the deepening of usage habits, the interviewed users who use voice search and image search accounted for 44.4% and 20.8% respectively. In the future, the demand for mobile search will show diversified and professional development, and the application of AI technology will become the main force of the market. The competition of mobile search market will continue to escalate, and the head market will maintain a market structure of “one super strong, many stronger” in the medium and long term.

艾媒咨询|2020上半年中国个人网盘市场现状及头部企业布局研究报告

在遭受2016年的严整打击后，中国个人网盘行业发展回归理性，具备较强资质背景的企业成为市场主要竞争者。另一方面，技术发展和移动终端普及的背景下，更多终端数据、个人文件出现，网民对于存储介质的需求也在提升。iiMedia Research(艾媒咨询)数据显示，2020年中国个人云存储用户规模预计超过4亿人。市场空间的扩大也使各领域巨头企业再次聚焦于个人网盘行业，虽然目前百度网盘具有领先优势，但未来竞争格局仍有较大变化空间，市场战火即将重燃。

After the suffer of tighten restriction in 2016, the development of China personal cloud disk industry has returned to rationality, and enterprises with strong qualification background have become the main competitors in the market. On the other hand, with the development of technology and popularization of mobile terminals, more terminal data and personal files appear, and the demand for storage media by netizens is also increasing. As the data of iiMedia Research showed, the user scale of China Personal Cloud Storage Industry is expected to exceed 400 million in 2020. The expansion of market space also makes the giant enterprises in various fields focus on the personal cloud disk industry again. Although Baidu Netdisk has the leading advantage at present, there is still great room for change in the competition pattern in the future. And the market competition is about to start again.

艾媒报告|2019-2020年中国移动搜索市场运行监测报告

本报告研究涉及企业/品牌/案例：神马搜索,百度搜索,360搜索,搜狗搜索,阿里巴巴,腾讯,企明星,百度,花漾搜索,夸克,微信搜一搜,头条全网搜索

搜索是网民在移动端获取资讯和知识的重要渠道，地位重要，2019年各大互联网平台也更加注重在移动搜索行业的布局，移动搜索市场保持稳定增长态势。iiMedia Research（艾媒咨询）数据显示，2019年第四季度中国移动搜索用户规模已达7.05亿人。面对庞大的搜索市场，行业竞争将迎来更为激烈的年份。另一方面，凭借成本低、传播速度快、根据搜索目的精准投放用户等特点，移动搜索营销价值进一步彰显，也吸引更多企业加大搜索营销投入。iiMedia Research（艾媒咨询）数据显示，接近九成的受访广告主表示愿意在搜索引擎投放广告，广告主在搜索引擎营销投放金额是营销预算的1.13倍。

Searching Engine is an important channel for Netizens to obtain information and knowledge with mobile terminals. In 2019, major Internet platforms paid more attention to the layout of the mobile search engine industry, and the market maintained a stable growth trend. As the data of iiMedia Research showed, the user scale of China mobile search engine industry reached 705 million in the fourth quarter of 2019. Facing the huge search engine market, the industry will embrace a more intense year. On the other hand, with the characteristics of low cost, fast communication speed and accurate delivery of users according to the purpose of search, the value of mobile search marketing is further demonstrated and more enterprises are attracted to increase the investment in search marketing. As the data of iiMedia Research showed, nearly 90% of the interviewed advertisers said that they would like to advertise in search engines, and the amount of advertisers’ marketing in search engines is 1.13 times of the marketing budget.

艾媒报告|2019-2020年中国第三方手机浏览器市场监测报告

本报告研究涉及企业/品牌/案例：QQ浏览器,猎豹浏览器,欧朋浏览器,UC浏览器,百度浏览器,搜狗手机浏览器,360浏览器,极速浏览器,360政企浏览器,360极速浏览器,

iiMedia Research（艾媒咨询）数据显示，2019年中国第三方手机浏览器用户规模达6.82亿人，同比增长为4.4%；预计2021年的用户规模达7.30亿人，同比增速将下降至3.3%。移动互联网用户增长红利式微，占据用户心智成为了发展与竞争的关键。iiMedia Research（艾媒咨询）数据显示，主流手机浏览器拥有超六成90后用户，其中UC浏览器和搜狗浏览器的年轻用户占比超七成。随着年轻群体经济能力的增强，年轻消费用户正在崛起。同时，下沉市场用户的实力也不容轻视。下沉市场和年轻群体将成为各厂商争夺的焦点。在市场竞争激烈的背景下，对于手机浏览器厂商来说，洞察用户需求，向平台化发展，丰富平台内容，拓展功能，延伸场景，提升用户获取内容信息的效率，将能提高用户黏性以及收获用户的肯定。
As the data of iiMedia Research showed, in 2019, the number of third-party mobile browser users in China reached 682 million with a year-on-year growth of 3.9%. The scale of the users is expected to reach 730 million in 2021, a year-on-year increase that will continue to decline to 3.3%. As the growth bonus of mobile Internet users has diminished, occupying users' minds has become the key to development and competition. As the data of iiMedia Research showed, mainstream mobile browsers have more than 60% of the post-90s users, of which young users of UC browser and Sogou browser accounted for more than 70%. With the increase of young people's economic capabilities, young users are increasingly important. At the same time, the importance of sinking market users should not be underestimated. Sinking markets and younger groups will become the focus of competition among manufacturers. In the context of fierce market competition, for mobile browser manufacturers, insight into users’ demand and development towards a platform, enriching content in the platform, expanding functions, extending scenarios, and improving the efficiency of users' access to content information will improve users’ stickiness and gain the affirmation of users.

【1999-2019特别专题】中国互联网发展20年盘点专题报告

本报告研究涉及企业/品牌/案例：中华网，网易，搜狐，新浪微博，8844.com，易趣网，阿里巴巴，携程网，当当，微信，西祠胡同，天涯社区，百度，OICQ，MSN，飞信，博客网，开心网，海内，雅虎，谷歌，必应，360搜索，盛大网络，优酷，酷我音乐，腾讯，中国移动，中国电信，中国联通，小米，华为，OPPP，vivo,魅族，推特，陌陌，微米，来往，易信，米聊，今日头条，澎湃新闻，美团，大众点评，百度糯米，窝窝团，拉手网，淘宝，天猫，支付宝，菜鸟物流，滴滴出行，58同城，斗鱼，虎牙，YY直播，映客，KK直播，六间房，抖音，快手，火山小视频，易果生鲜，盒马生鲜，京东物流，每日优鲜，银泰，三江购物，中百控股，拼多多，云集，好货，知乎

iiMedia Research(艾媒咨询)数据显示，2018年，中国数字经济规模已达31.3万亿元，占GDP比重34.8%，数字经济已成为当前产业发展增量引擎。新中国成立70周年，回望中国经济发展历程，互联网的发展谱写了瞩目的篇章。中国互联网经历了探索成长期、快速发展期、成熟繁荣期，由PC互联网走向移动互联网，由2G走向5G。1999年中华网赴美上市，向全球宣告了中国互联网行业的崛起，同时以网易、搜狐、新浪为代表的中国门户网站模式的萌芽，也预示着中国互联网真正站起来了。2009年中国3G商用开启移动互联时代，互联网步入快速发展期。2013年中国移动互联网开始迈向4G时代。“互联网+”理念代表着一种新的经济形态，互联网技术＋创新思维成中国经济社会创新的驱动力量。中国互联网激烈的竞争角逐中产生了一批如腾讯视频、知乎、酷我音乐、京东、淘宝、携程、支付宝、百度搜索、腾讯云、旷视科技等标杆企业。经过了20年的发展，中国互联网产业将不断扩展，包括智能终端、工业机器人、自动驾驶、企业服务等产业顺势不断升级。随着5G网络的推行，新经济产业运转也将重新迎来创新潮流。
 
Data from iiMedia Research shows that in 2018, China's digital economy has reached 31.3 trillion yuan, accounting for 34.8% of GDP. Digital economy has become an engine for industrial development. During the 70th anniversary of the founding of the People's Republic of China, looking back at the course of China's economic development, the Internet has written a remarkable chapter. China's Internet has experienced a period of exploration, rapid development, and maturity and prosperity, from PC Internet to mobile Internet and from 2G to 5G. In 1999, china.com went public in the United States, which announced the rise of China's Internet industry to the world. Meanwhile, the budding of China's portal website model represented by NetEase,SoHu and Sina also indicated that China's Internet really stood up. In 2009, China's 3G started the era of mobile Internet in commercial use, which means the Internet entered a period of rapid development. In 2013, China's mobile Internet began to move towards 4G era. The concept of “Internet plus“ represents a new economic form. Internet technology and innovative thinking has become the driving force of China's economic and social innovation. In the fierce competition of China's Internet, a number of outstanding enterprises have emerged, such as Tencent Video, Zhihu, Kuwo Music,JD, taobao, Ctrip, Alipay, Baidu Search, Tencent cloud, KuangShi technology and so on. After 20 years of development, China's Internet industry will continue to expand, including smart terminals, industrial robots, autonomous driving, enterprise services and other industries continue to upgrade. With the implementation of 5G network, the operation of new economy industry will also usher in a new trend of innovation.

艾媒报告|2019中国骚扰电话市场状况与用户感知调查报告

本报告涉及企业/品牌包括：360手机卫士、中国移动、中国联通、电信、英特尔

骚扰电话问题常年困扰着大众日常生活。iiMedia Research（艾媒咨询）数据显示，2018年中国骚扰电话拨打量已超过了500亿次，两成网民接到的电话中超过一半是骚扰电话，而且每周都能接到骚扰电话的网民达到了85.4%。骚扰电话问题肆虐下，对于它的治理却几乎看不到成效。超过九成的网民表示对骚扰电话的治理情况感到不满意，甚至有43.1%的网民表示最近一年接到的骚扰电话比以往要更多。其实骚扰电话的拨打都需要接入到电信运营商，要对其进行治理是有办法的。但骚扰电话有牵涉到巨大利益链条，由销售电话和骚扰电话支撑起来的中国呼叫中心市场规模2018年就达到了190.2亿元。巨大利益关系下，超四成网民认为骚扰电话问题主要归责于电信运营商。

Telephone harassment has plagued people’s daily life for years. As the data of iiMedia Research showed, the number of harassment calls in China exceeded 50 billion in 2018. One fifth of netizens implied that more than half of the calls they received are harassment calls. While 85.4% of them received harassment calls every week. The problem of harassment calls is rampant, but the solution to the problem is almost ineffective. More than 90% of the netizens express dissatisfaction with the management of harassment calls, and 43.1% even implied that they had received more harassment calls in the past years than before. In fact, the harassment calls need access to telecom operators, and as the result there are ways to deal with it. But harassment calls business involves a huge chain of interests. The scale of China call center market, supported by the sales calls and harassment calls, reached 19.02 billion yuan in 2018. Under the enormous interest relationship, more than 40% of netizens believe that the problem of harassment calls is mainly attributed to the telecom operators.

艾媒报告|2019Q1中国手机浏览器季度监测研究报告

本报告涉及企业/品牌包括：UC浏览器、QQ浏览器、360浏览器、百度浏览器、搜狗浏览器、欧朋浏览器、猎豹浏览器、绿茶浏览器、X浏览器、极速浏览器、小鸟浏览器、葡萄浏览器、超速浏览器、2345浏览器、全能浏览器、三星浏览器、VIP浏览器
近年来，手机浏览器用户规模持续增长。iiMedia Research（艾媒咨询）数据显示，2018年中国手机手机浏览器用户规模达6.53亿人，预计到2020年，中国手机浏览器用户规模将突破7亿人。同时手机浏览器市场大体格局已定，在搜索业务之外，可以看到浏览器平台纷纷从优质丰富的内容和产品技术能力两个方向上发力，争夺存量用户市场。iiMedia Research（艾媒咨询）数据显示，在关于手机浏览器相比其他垂直信息平台在观看图文信息流的优势认知调查上，有46.2%的受访用户认为浏览器的图文内容聚合更广泛。与此同时，技术也在为手机浏览器赋能，人工智能技术加速向应用端落地，利用人工智能技术为产品赋能已经成为行业共识。未来，打造安全、放心的产品将是手机浏览器品牌建设的重点。