全球领先的新经济产业第三方数据挖掘与分析机构
关于“客服行业”的报告
艾媒咨询 | 2025-2026年中国智能客服行业研究及消费者洞察报告
随着人工智能技术的不断进步,中国智能客服市场近年来发展迅速,其服务边界持续拓展,市场规模不断扩大,智能客服系统在提升用户服务效率和服务质量方面表现出巨大潜力。iiMedia Research(艾媒咨询)数据显示,2024年中国智能客服市场规模达482亿元(涵盖智能客服行业涉及的硬件、软件、服务等所有细分市场),预计到2027年,这一数字将增长至907亿元。调研结果显示,仍有三成用户对智能客服的使用体验不满意,当前市场中的智能客服语音识别不准确现象较为突出,84.2%的用户曾遇见语音识别不准确情况,未来中国智能客服需要更加注重用户数据的分析和利用,以提升用户体验和服务质量。同时,注重智能客服的迭代优化,进一步智能化、拟人化,推动行业技术进步,增加用户粘性,推动行业高质量发展。
With the continuous advancement of artificial intelligence technology, the intelligent customer service market in China has developed rapidly in recent years. Its service boundaries have been continuously expanding, and the market size has been constantly increasing. The intelligent customer service system has shown great potential in improving the efficiency and quality of user services. iiMedia Research data s shows that in 2024 China's intelligent customer service market scale up to 48.2 billion yuan (including smart customer service industry involving hardware, software, services, all segments), predicts 2027, the number will increase to 90.7 billion yuan. The results of the questionnaire survey show that still 30% of users are dissatisfied with the usage experience of intelligent customer service. Currently, the phenomenon of inaccurate voice recognition in intelligent customer service in the market is quite prominent. 84.2% of users have encountered inaccurate voice recognition situations. In the future, intelligent customer service in China needs to pay more attention to the analysis and utilization of user data to improve user experience and service quality. At the same time, emphasis should be placed on the iterative optimization of intelligent customer service, further enhancing its intelligence and personification, promoting technological progress in the industry, increasing user stickiness, and driving high-quality development of the industry.艾媒咨询 | 2025年中国智能客服市场发展状况与用户行为调查数据
随着人工智能技术的不断进步,中国智能客服市场近年来发展迅速,其服务边界持续拓展,市场规模不断扩大,智能客服系统在提升用户服务效率和服务质量方面表现出巨大潜力。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国智能客服市场发展状况与用户行为调查数据》数据显示,2025年中国人工智能核心产业规模预计达到4000亿元,说明以人工智能为核心的智能客服市场发展前景广泛。中国智能客服用户在使用智能客服时最关注智能客服自然语言理解,其次是个性化推荐,说明用户注重智能客服的使用优化舒适度。在服务效率方面,49.82%的用户在办理话费查询、套餐更换等手机业务会接触到智能客服,说明中国智能客服用户大部分接触智能客服的场景为日常琐事查询办理场景。77.62%的用户认为满意度客服形式是智能客服和人工客服搭配,56.88%的用户在使用智能客服遇到问题后选择直接联系人工客服,说明智能客服市场仍然存在智能化优化空间。服务质量方面,47.41%用户认为智能客服应具备分辨用户情绪并调整回应方式的能力,显示出智能客服未来在智能化、拟人化的方面仍然具备优化空间。51.03%用户希望未来智能客服可以提供更多个性化服务,45.08%用户希望未来智能客服能加强与人工客服的协同工作,表明用户对智能客服个性化和协同性的高度关注。艾媒咨询分析师认为,未来中国智能客服需要更加注重用户数据的分析和利用,以提升用户体验和服务质量;同时注重智能客服的迭代优化,进一步智能化、拟人化,推动行业技术进步,增加用户粘性,推动行业高质量发展。
With the continuous progress of artificial intelligence technology, China's intelligent customer service market has developed rapidly in recent years, its service boundary continues to expand, the market scale continues to expand, intelligent customer service system has shown great potential in improving user service efficiency and service quality. According to the latest "iiMedia Report | China's intelligent customer service market development and user behavior survey data in 2025" released by iiMedia Research, the world's leading third-party data mining and analysis institution of new economy industry, the scale of China's artificial intelligence core industry is expected to reach 400 billion yuan in 2025. It shows that the intelligent customer service market with artificial intelligence as the core has broad prospects for development. Chinese intelligent customer service users pay most attention to intelligent customer service natural language understanding when using intelligent customer service, followed by personalized recommendation, indicating that users pay attention to the use of intelligent customer service optimization comfort. In terms of service efficiency, 49.82% of users will contact intelligent customer service when handling mobile phone services such as phone bill inquiry and package replacement, indicating that most of the scenarios for Chinese intelligent customer service users to contact intelligent customer service are daily trivia inquiry processing scenarios. 77.62% of users believe that the customer satisfaction form is the combination of intelligent customer service and manual customer service, and 56.88% of users choose to directly contact manual customer service after encountering problems with intelligent customer service, indicating that there is still intelligent optimization space in the intelligent customer service market. In terms of service quality, 47.41% of users believe that intelligent customer service should have the ability to distinguish user emotions and adjust the response mode, showing that intelligent customer service still has room for optimization in the future of intelligence and personification. 51.03% of users hope that intelligent customer service can provide more personalized services in the future, and 45.08% of users hope that intelligent customer service can strengthen the collaborative work with manual customer service in the future, indicating that users are highly concerned about the personalization and collaboration of intelligent customer service.iiMedia Consulting analysts believe that in the future, China's intelligent customer service needs to pay more attention to the analysis and utilization of user data to improve user experience and service quality; At the same time, we pay attention to the iterative optimization of intelligent customer service, further intelligent and personified, promote the technological progress of the industry, increase user stickiness, and promote the high-quality development of the industry.艾媒咨询 | 2025年中国服饰产品消费行为调查数据
时尚潮流的兴起让服饰成为时尚文化的重要载体,设计师品牌层出不穷,引领着全球服饰消费趋势。近年来,随着环保意识的增强和科技的飞速发展,可持续、智能化服饰逐渐崭露头角,为行业发展注入新活力。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国服饰产品消费行为调查数据》数据显示,在各类服饰风格中,休闲风以 36.93% 的占比拔得头筹,成为最受消费者青睐的风格,这一数据直观地反映出消费者在日常穿着中,对舒适感的强烈追求。而在材质选择方面,棉质凭借其独特优势,以 32.06% 的占比位居榜首,清晰地展现出中国消费者对于棉质服饰的高度偏好。艾媒咨询分析师认为,未来,服饰企业将继续加大研发投入,推出更多创新产品。在款式设计上,将融合多元文化元素和时尚潮流,打造个性化、差异化的产品。在材质应用上,将更多采用环保、智能、功能性面料,提升产品品质和附加值。例如,可降解面料、智能变色面料、具有健康监测功能的面料等将逐渐应用于服饰产品中。
The rise of fashion trends makes clothing become an important carrier of fashion culture, and designer brands emerge in an endless stream, leading the global fashion consumption trend. In recent years, with the enhancement of environmental awareness and the rapid development of science and technology, sustainable and intelligent clothing has gradually emerged, injecting new vitality into the development of the industry. According to the latest Survey data of consumption behavior of Chinese clothing products in 2025 released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, leisure style ranks first with 36.93% of all types of clothing styles, becoming the most favored style by consumers. This data directly reflects consumers' strong pursuit of comfort in their daily wear. In terms of material selection, cotton, with its unique advantages, ranked first with 32.06%, clearly showing the high preference of Chinese consumers for cotton clothing. Ai Media Consulting analysts believe that in the future, clothing companies will continue to increase investment in research and development and launch more innovative products. In style design, it will integrate multi-cultural elements and fashion trends to create personalized and differentiated products. In the material application, more environmentally friendly, intelligent and functional fabrics will be used to improve product quality and added value. For example, degradable fabrics, smart color-changing fabrics, and fabrics with health monitoring functions will gradually be used in clothing products.艾媒咨询 | 2025-2026年中国服装批发行业发展趋势研究报告
随着中国人均消费水平的提升,以及消费者对服装需求的多元化,国家积极推动纺织服装行业“增品种、提品质、创品牌”的“三品”行动。iiMedia Research(艾媒咨询)数据显示,2024年中国服装批发市场规模攀升至5673.2亿元,预计到2030年规模将进一步增长至7414.8亿元。如今,服装批发行业正在转型升级,发展模式由增量扩张转向存量优化。未来,智能化将深度赋能行业,构建更加适应电商模式、深化品牌优势、聚焦绿色环保、强化产城协同的服装批发生态。
With the increase in the per capita consumption level of Chinese people and the diversification of consumers' demands for clothing, the state actively promotes the "Three Products" action in the textile and garment industry, which involves "increasing varieties, improving quality and creating brands". iiMedia Research data shows that the scale of China's clothing wholesale market rose to 567.32 billion yuan in 2024 and is expected to further increase to 741.48 billion yuan by 2030. Nowadays, the clothing wholesale industry is undergoing transformation and upgrading, with its development model shifting from incremental expansion to optimization of existing stock. In the future, intelligence will deeply empower the industry, building a clothing wholesale ecosystem that is more adaptable to e-commerce models, deepens brand advantages, focuses on green environmental protection, and strengthens the coordination between industry and city.艾媒咨询 | 2025年中国运动户外市场消费行为调查数据
随着全民健身热潮及户外生活方式的兴起,运动户外市场正快速发展。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国运动户外市场消费行为调查数据》显示,2025年中国运动鞋服行业市场规模为5989亿元,预计2030年将达到8963亿元;2025年中国露营经济核心市场规模达到2483.2亿元。运动鞋服规模的高速扩张与露营经济的快速崛起,不仅共同拉动了产业链需求,也推动市场向专业化、场景化纵深发展,显著拓宽了运动户外产业的整体边界与发展空间。
2025年中国消费者户外运动频次数据显示,每月参与2-3次的群体占比高达48.33%,每月参与1次的消费者占比30.62%,显示出户外运动已深度融入大众日常生活。在户外产品需求维度,占比最高的是“适配国内户外场景(如城市周边)”,达到41.21%。其次是“针对国内气候优化功能”,占比38.79%。运动户外品牌应聚焦“场景适配为先、功能本土为基”的研发方向,着力优化产品对国内主流户外环境与气候的适应性,并针对性改进版型剪裁,以精准满足用户对户外装备实用性与场景贴合度的核心诉求。
艾媒咨询分析师认为,未来中国运动户外市场将持续保持高速增长态势。一方面,消费者对专业化、细分化产品的需求将推动运动鞋服向功能科技化、场景专属化方向升级。另一方面,露营、骑行、滑雪等户外生活方式的普及将进一步拓展市场边界,催生“户外+文旅”等新业态。同时,国货品牌将通过深耕本土化设计与科技研发,在国潮深化与数字化变革中构建更完善的产品生态与消费体验,推动行业向高质量、可持续发展转型。
With the rise of the national fitness craze and outdoor lifestyles, the sports and outdoor market is developing rapidly. According to the latest "2025 China Sports and Outdoor Market Consumer Behavior Survey Data" released by iiMedia Research (iimedia.cn), a leading third-party data mining and analysis agency for the new economy industry, the scale of China's sports shoes and clothing industry is expected to reach 598.9 billion yuan in 2025 and 896.3 billion yuan in 2030. The core market size of the camping economy in China is expected to reach 248.32 billion yuan in 2025. The rapid expansion of the sports shoes and clothing market and the rapid rise of the camping economy not only jointly drive the demand of the industrial chain but also promote the market to develop in depth towards specialization and scenario orientation, significantly broadening the overall boundaries and development space of the sports and outdoor industry.
Data on the frequency of outdoor sports participation by Chinese consumers in 2025 shows that 48.33% of the population participates 2-3 times a month, and 30.62% participates once a month, indicating that outdoor sports have deeply integrated into the daily lives of the general public. In terms of outdoor product demand, the highest proportion is "adapted to domestic outdoor scenarios (such as urban peripheries)", reaching 41.21%. The second highest proportion is "optimized for domestic climate", accounting for 38.79%. Sports and outdoor brands should focus on the research and development direction of "scenario adaptation first, local functionality as the foundation", and strive to optimize the adaptability of products to the mainstream domestic outdoor environment and climate, and improve the version and cutting to precisely meet users' core demands for the practicality and scenario fit of outdoor equipment.
Analysts from iiMedia Research believe that the Chinese sports and outdoor market will continue to maintain a high growth rate in the future. On the one hand, consumers' demand for specialized and segmented products will drive the upgrade of sports shoes and clothing towards functional technology and scenario specialization. On the other hand, the popularization of outdoor lifestyles such as camping, cycling, and skiing will further expand the market boundaries and give rise to new business forms such as "outdoor + cultural tourism". At the same time, domestic brands will build a more complete product ecosystem and consumer experience through in-depth localization design and technological research and development, promoting the transformation of the industry towards high-quality and sustainable development in the context of the deepening of the national trend and digital transformation.艾媒咨询 | 2025年中国外卖行业市场消费行为分析报告
随着互联网技术的飞速发展和人们生活节奏的加快,外卖行业作为一种新兴的生活服务模式,在全球范围内迅速崛起。它不仅改变了人们的餐饮消费方式,还对餐饮行业的产业链和商业模式产生了深远影响。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国外卖行业市场消费行为分析报告》数据显示,饿了么在竞争激烈的中国外卖市场一骑绝尘,以 62.92% 的占比远超其他平台,稳居主导地位,这充分展现出其强大的市场影响力与广泛的用户基础。而在消费者选择外卖平台的考量因素中,平台信誉拔得头筹,占比高达 51.15%,成为消费者决策时最为关键的因素。这表明,在当下的外卖市场,消费者在选择平台时,更倾向于信赖信誉良好的平台,这也为外卖平台的发展指明了方向,注重信誉建设、提升服务质量是吸引和留住用户的关键。艾媒咨询分析师认为,外卖行业随着技术的进步、市场的成熟,以及行业的规范发展,未来仍具有广阔的发展前景。外卖平台、餐饮商家和配送服务商等各方参与者应积极应对挑战,抓住发展机遇,通过技术创新、服务升级、加强合作等方式,共同推动外卖行业朝着更加健康、高效、可持续的方向发展。
With the rapid development of Internet technology and the acceleration of people's pace of life, the take-out industry, as a new life service model, has risen rapidly around the world. It has not only changed the way people consume food and beverage, but also had a profound impact on the industry chain and business model of the catering industry. According to the latest "Analysis report on market consumption behavior of China's take-out industry in 2025" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, Ele. me has taken a clean ride in the highly competitive Chinese takeout market, accounting for 62.92% far more than other platforms. It is firmly in a dominant position, which fully demonstrates its strong market influence and wide user base. Among the factors for consumers to choose takeaway platforms, the reputation of the platform won the first place, accounting for as much as 51.15%, which has become the most critical factor in consumer decision-making. This shows that in the current take-out market, consumers are more inclined to trust reputable platforms when choosing platforms, which also points out the direction for the development of take-out platforms, focusing on reputation construction and improving service quality is the key to attract and retain users. Imedia Consulting analysts believe that with the progress of technology, the maturity of the market and the standardized development of the industry, the takeaway industry still has broad development prospects in the future. Participants such as delivery platforms, catering businesses and delivery service providers should actively respond to challenges, seize development opportunities, and jointly promote the development of the food delivery industry towards a more healthy, efficient and sustainable direction through technological innovation, service upgrading, and strengthening cooperation.艾媒咨询 | 2025年中国洗浴服务消费市场调查数据
当前,中国洗浴服务消费市场正从单一清洁功能,向集休闲、社交、餐饮、养生于一体的复合型体验经济转型。消费者愈发注重洗浴服务的品质化与个性化,价格接受度稳步提升。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国洗浴服务消费市场调查数据》显示,2024年中国情绪经济市场规模达23077.67亿元,预计2029年将突破4.5万亿元;此外,2024年中国O2O市场规模为33076.1亿元,同比增长18.7%,预计2028年中国O2O市场规模有望突破5.9万亿元。情绪经济升温推动洗浴场所升级为 “情绪疗愈空间”,O2O 的高速增长则打通高效获客与服务优化通道,双向赋能下行业线上线下融合进程持续加速。
在2025年中国消费者最常选择的洗浴场所类型中,综合型洗浴中心占比最高,达到40.27%;其次是高端洗浴会所,占比为23.94%。此外,在消费者必选的核心服务项目中,搓澡(含普通搓澡、特色搓澡)占比最高,达到55.70%。其次是桑拿/汗蒸,占比为48.32%。这表明,当前洗浴消费呈现“体验多元化”与“需求核心化”并存的特征。综合型洗浴中心因其一站式服务能力最受青睐,而搓澡、桑拿等传统项目作为“经典必选项”仍占据不可动摇的地位。未来行业需在丰富业态组合的同时,持续夯实核心服务的专业品质与体验升级。
艾媒咨询分析师认为,未来中国洗浴服务行业将朝着健康化、智能化、多元化方向深度发展,从单一清洁功能转向综合休闲体验。健康养生成为核心,会融合中医理疗、水疗等专业服务,满足消费者保健需求;科技赋能持续深化,智能预约、大数据个性化推荐等技术会提升服务效率与体验;同时,行业跨界融合加速,结合餐饮、亲子、社交等场景打造“洗浴+”模式,还会融入地方文化打造特色体验,成为都市人群休闲社交的重要选择。
At present, the Chinese bath service consumption market is transforming from a single cleaning function to a composite experience economy integrating leisure, socializing, dining, and health preservation. Consumers are increasingly emphasizing the quality and personalization of bath services, and their price acceptance is steadily increasing. According to the latest "2025 China Bath Service Consumption Market Survey Data" released by iiMedia Research, a leading third-party data mining and analysis institution for the new economy industry, the scale of the Chinese emotional economy market reached 2,307.767 billion yuan in 2024 and is expected to exceed 4.5 trillion yuan by 2029. Additionally, the scale of the Chinese O2O market was 3,307.61 billion yuan in 2024, growing by 18.7% year-on-year, and is projected to exceed 5.9 trillion yuan by 2028. The warming of the emotional economy is driving bath places to upgrade into "emotional healing spaces", while the rapid growth of O2O is opening up efficient customer acquisition and service optimization channels. Under the dual empowerment, the process of online and offline integration in the industry is continuously accelerating.
Among the types of bath places that Chinese consumers most frequently choose in 2025, comprehensive bath centers have the highest proportion, reaching 40.27%; followed by high-end bath clubs, accounting for 23.94%. Additionally, among the core service items that consumers must choose, scrubbing (including regular scrubbing and special scrubbing) has the highest proportion, reaching 55.70%; followed by sauna/hot steam, accounting for 48.32%. This indicates that the current bath consumption presents a coexistence of "diversified experiences" and "core demand". Comprehensive bath centers are the most favored due to their one-stop service capabilities, while traditional services such as scrubbing and sauna remain indispensable as "classic must-haves". In the future, the industry needs to enrich its business combinations while continuously enhancing the professional quality and experience upgrade of core services.
Analysts from iiMedia Research believe that in the future, the Chinese bath service industry will deeply develop in the directions of health, intelligence, and diversification, shifting from a single cleaning function to a comprehensive leisure experience. Health preservation will become the core, integrating professional services such as traditional Chinese medicine therapy and hydrotherapy to meet consumers' health care needs; technological empowerment will continue to deepen, with technologies like intelligent reservation and big data personalized recommendations enhancing service efficiency and experience; at the same time, the industry's cross-border integration will accelerate, creating "bath +" models by combining with dining, family, and social interaction scenarios, and integrating local culture to create distinctive experiences, becoming an important choice for urban residents' leisure and social interaction.艾媒咨询 | 2025年中国私域流量消费行为调查数据
私域流量指的是个人账号中所沉淀的粉丝、客户,私域流量的特点是用户可直接触达、反复利用。近年来,私域流量市场正迅速崛起,成为企业营销的核心策略,其特点是自主可控、免费复用,能够有效降低获客成本并提升用户生命周期价值。随着公域流量成本攀升和用户需求个性化,私域流量市场规模持续扩大,参与主体和运营模式日益多元化。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国私域流量消费行为调查数据》数据显示,内容分享平台(如小红书、微博等)以37.22%的占比位居首位,表明消费者更倾向于通过内容分享平台进入商家私域,反映出内容驱动的消费决策趋势显著。与此同时,食品饮料类商品以38.16%的占比成为最受欢迎的品类,凸显了消费者对食品饮料的强烈需求,进一步印证了该品类在私域流量运营中的重要地位。艾媒咨询分析师认为,未来,私域流量将向精细化运营、与公域流量协同发展以及工具专业化方向演进,垂直细分领域、内容电商和本地生活服务等领域蕴含巨大机会。企业需抓住趋势,制定合理策略,以在竞争中占据优势。
Private domain traffic refers to the precipitated fans and customers in the personal account, and the characteristics of private domain traffic are that users can be directly contacted and repeatedly used. In recent years, the private domain traffic market is rising rapidly and has become the core strategy of enterprise marketing, which is characterized by autonomous and controllable, free reuse, which can effectively reduce customer acquisition costs and enhance user life cycle value. With the rising cost of public domain traffic and personalized user needs, the scale of private domain traffic market continues to expand, and the participants and operating models are increasingly diversified. According to the latest "Survey data of consumption behavior of China private domain traffic in 2025" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, content sharing platforms (such as XiaoHongshu, Weibo, etc.) occupy the first place with 37.22%. It shows that consumers are more inclined to enter the private domain of merchants through content sharing platforms, reflecting the significant trend of content-driven consumption decision-making. At the same time, food and beverage products accounted for 38.16% of the most popular category, highlighting the strong demand of consumers for food and beverage, further confirming the important position of this category in the private traffic operation. Ai Media Consulting analysts believe that in the future, private domain traffic will evolve in the direction of fine operation, collaborative development with public domain traffic and tool specialization, and there are huge opportunities in the fields of vertical segmentation, content e-commerce and local life services. Enterprises need to grasp the trend and formulate reasonable strategies to take advantage of the competition.艾媒咨询 | 2024-2025年中国外卖行业下沉消费市场研究报告
iiMedia Research(艾媒咨询)数据显示,2024年中国在线餐饮外卖行业市场规模为16357亿元,预计2027年达19567亿元。随着一二线城市外卖市场的逐渐饱和,众多餐饮品牌开始将目光投向下沉市场,寻求新的增长点和发展机遇。外卖正在逐步融入下沉市场消费者的日常生活,超六成的下沉市场外卖消费者每周点外卖的频率在3次以上,工作日(38.4%)和节假日聚餐(34.6%)是外卖消费的主要场景。平台信誉(50.5%)和用户评价(45.7%)是下沉市场消费者选择外卖平台时最关注的因素,其次是外卖产品丰富度(42.5%)和配送费(38.7%)。随着互联网普及程度的提高和移动支付的便捷性提升,下沉市场的外卖用户数量呈现出快速增长的态势,下沉市场有望成为外卖行业规模增长的新动力源。
According to iiMedia Research, the market size of China's online food delivery industry in 2024 is 1,635.7 billion yuan, and it is expected to reach 1,956.7 billion yuan in 2027. With the gradual saturation of the take-out market in first - and second-tier cities, many catering brands have begun to look to the sinking market to seek new growth points and development opportunities. Take-out is gradually integrating into the daily life of consumers in the sinking market, and more than 60% of take-out consumers in the sinking market order take-out more than 3 times a week, and weekdays (38.4%) and holidays (34.6%) are the main scenes of take-out consumption. Platform reputation (50.5%) and user evaluation (45.7%) are the most concerned factors for consumers in sinking markets to choose delivery platforms, followed by delivery product richness (42.5%) and delivery costs (38.7%). With the improvement of the popularity of the Internet and the convenience of mobile payment, the number of take-out users in the sinking market has shown a rapid growth trend, and the sinking market is expected to become a new power source for the scale growth of the take-out industry.艾媒咨询 | 2025年第三季度全球主要行业投融资数据监测季报
2025年第三季度全球主要行业投融资事件数量和金额均呈上升趋势,市场整体表现活跃。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年第三季度全球主要行业投融资数据监测季报》显示,2025年第三季度的投融资金额为18044.82亿人民币,投融资事件数量为2505起。艾媒咨询分析师认为,该季度数据变化受多重因素影响。一方面,科技、医疗等行业在特定周期内需求集中释放,政策支持进一步引导资金流向重点领域;另一方面,市场环境整体改善,投资者信心增强,资金流动性显著提升。本季度的特殊性在于投融资金额的大幅上升,可能与大型投资项目或并购活动有关。与历史趋势对比,本季度的投融资事件数量和金额均呈上升趋势,显示出市场活跃度增加,整体投资热情高涨。
In the third quarter of 2025, the number and amount of investment and financing events in major global industries both showed an upward trend, indicating an overall active market. According to the latest "2025 Third Quarter Global Major Industry Investment and Financing Data Monitoring Quarterly Report" released by iiMedia Research (iimedia research), a leading third-party data mining and analysis institution for the new economy industry, the investment and financing amount in the third quarter of 2025 was 1,804.482 billion RMB, and the number of investment and financing events was 2,505. Analysts from iiMedia Research believe that the changes in the data of this quarter were influenced by multiple factors. On the one hand, industries such as technology and healthcare experienced a concentrated release of demand within a specific period, and policy support further guided capital towards key areas. On the other hand, the overall market environment improved, investor confidence increased, and capital liquidity significantly enhanced. The particularity of this quarter lies in the substantial increase in investment and financing amounts, which may be related to large-scale investment projects or merger and acquisition activities. Compared with historical trends, both the number and amount of investment and financing events in this quarter showed an upward trend, demonstrating an increase in market activity and a high overall investment enthusiasm.
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