艾媒舆情|2020年315药品食品行业消费者投诉事件盘点

本报告研究涉及企业/品牌/案例：金湖“过期疫苗”事件；聊城医师“开假药” 事件；步长制药“中药注射剂安全”事件；三全水饺涉“非洲猪瘟”事件；网红食品多起事件

顺应消费提质升级要求，重点聚焦产品质量、售后服务、互联网消费等领域侵犯消费者权益的违法违规行为，倡导构建企业自治、行业自律、政府监管和社会监督相结合的消费共同治理机制，推动形成安全放心的消费环境，满足人民对美好生活的需要。

In line with the requirements of improving consumption quality and upgrading, we will focus on violations of consumer rights and interests in product quality, after-sales service, Internet consumption and other fields, advocate the construction of a common consumption governance mechanism that combines enterprise autonomy, industry self-discipline, government supervision and social supervision, promote the formation of a safe and secure consumption environment, and meet the needs of the people for a better life.