艾媒报告|2019-2020年中国新零售产业研究报告

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本报告研究涉及企业/品牌/案例：宝贝格子，盒马鲜生，瑞幸咖啡；其他提及企业/品牌：永辉超市，苏宁易购，华润万家，沃尔玛，每日优鲜，天虹，居然之家，支付宝，京东支付，京东物流，日日顺，顺丰速运，圆通速递，拼多多，云集，贝店，活动行，恰克，淘宝直播，启博软件，京喜，阿里巴巴，聚划算，小红书，洋码头，什么值得买，花生日记，淘集集，万色城，微信，抖音，快手，天猫，云闪付

数据显示，中国社会消费品零售规模稳步增长，2019年达到41.2万亿元。网络零售额占比也不断上升，2019年网络零售额达到10.6万亿元，占社会消费品零售总额25.7%。在消费升级和新兴技术推动下，新零售产业蓬勃发展，万亿市场规模加速形成。当前，新零售产业线上线下加速融合，新式营销层出不穷，整体呈现全渠道、数字化、社群化等特点。由数据、供应链、物流、支付、金融组成的新零售生态系统不断完善，促使面向细分人群、细分品类、细分市场的多种新零售业态快速发展，随之涌现出一批较具发展潜力的新零售标杆企业。艾媒咨询分析师认为，新零售挑战与机遇并存。短期，互联网人口增长红利趋尽，行业竞争日趋激烈，对新零售产业链上下游玩家提出更高要求，考验营销能力、精细化运营能力；长期，借助5G、大数据、人工智能等新兴信息技术手段，新老零售企业将被赋予更多能力，产业整体效率有望大幅提升，市场规模也将加速扩大。

Data show that the retail scale of China's social consumer goods has steadily increased, reaching 41.2 trillion yuan in 2019. The proportion of online retail sales has also continued to rise. In 2019, online retail sales reached 10.6 trillion yuan, accounting for 25.7% of total retail sales of consumer goods. Driven by consumption upgrades and emerging technologies, the new retail industry is booming, and the trillion-dollar market is accelerating. At present, the new retail industry is accelerating the integration of online and offline, new marketing is emerging endlessly, and the overall characteristics of omnichannel, digitalization, and community are presented. The new retail ecosystem consisting of data, supply chain, logistics, payment, and finance has been continuously improved, prompting the rapid development of a variety of new retail formats for segments, categories, and markets, and a number of more new retail benchmarking company with development potential. iiMedia Consulting analysts believe that new retail challenges and opportunities coexist. In the short term, the dividends of the growth of the Internet population are exhausting, and competition in the industry is becoming increasingly fierce. It places higher requirements on upstream and downstream players in the new retail industry chain to test marketing capabilities and refined operation capabilities. In the long term, it will use emerging information technologies such as 5G, big data, and artificial intelligence Means, new and old retail companies will be given more capabilities, the overall efficiency of the industry is expected to increase significantly, and the market size will also accelerate.