艾媒咨询｜2024年中国互联网家居售后服务市场发展白皮书

全球家居市场规模在2010年至2025年间整体呈上升趋势，2023年已达5192.9亿美元，预计2025年达5546.6亿美元。互联网技术的不断演进正引领家居售后服务行业的数字化升级，促进供需双方更高效精准匹配，并促进了线上线下服务融合的新模式。全球新经济产业第三方数据挖掘和分析机构iiMedia Research（艾媒咨询）最新发布的《2024年中国互联网家居售后服务市场发展白皮书》数据显示，随着企业采用轻资产运营策略并依托第三方服务平台增强服务效能，服务效率成为46.7%消费者选择互联网家居服务平台的首要考量。面对消费者日益多元且个性化的服务需求，互联网家居售后服务平台在继续提供优质传统服务的基础上，正积极拓展服务边界，旨在全方位满足消费者瞬息万变的一站式个性化定制服务诉求，构建起更加契合时代潮流的家居售后服务生态。
The global home furnishing market has shown an overall upward trend from 2010 to 2025, reaching $519.29 billion in 2023 and is expected to reach $554.66 billion by 2025. The continuous evolution of Internet technology is leading the digital upgrading of the home after-sales service industry, promoting more efficient and accurate matching between supply and demand, and promoting a new model of online and offline service integration. According to the latest Research Report 2024 White Paper on the Development of China's Internet home after-sales service market Market released by iiMedia Research, a third-party data mining and analysis institution of the global new economy industry,as enterprises adopt asset light operation strategies and rely on third-party service platforms to enhance service efficiency, service efficiency has become the primary consideration for 46.7% of consumers to choose Internet home service platforms. In the face of consumers' increasingly diversified and personalized service needs, the Internet home after-sales service platform is actively expanding its service boundaries on the basis of continuing to provide high-quality traditional services, aiming to meet consumers' ever-changing demands for one-stop personalized customization services in an all-round way, and build a more responsive home after-sales service ecosystem.

艾媒咨询 | 2023年中国互联网家居售后服务市场研究报告

随着居民消费升级，家居行业将向新零售、新营销、新服务方向发展，促使互联网家居售后服务平台趋于精细化运营，不断从提升服务品质、拓宽销售渠道、关注顾客反馈等多个方面进行改进。从产品提质到服务升级，家居服务行业面临全新蓝海。

艾媒咨询 | 2023年中国国潮美妆消费趋势洞察报告

iiMedia Research（艾媒咨询）数据显示，超七成消费者看好国潮美妆品牌发展。国潮美妆品牌迎合文化自信、文化创新的政策趋势，随着颜值经济的发展，国民消费能力及消费需求的提升，国内美妆品牌纷纷入局，国潮美妆行业发展前景广阔。

艾媒咨询｜2022年中国电商“双十一”消费大数据监测报告

2022年“双十一”不仅是淘宝、京东等传统电商平台的大促节点，还成为了抖音、快手这些短视频平台及美团即时零售表现的舞台，而小红书、B站这些内容社区的参与更是影响着节日氛围。

艾媒报告|2020Q1中国直播电商用户满意度专题调研报告

　　随着中国互联网经济技术的快速发展，人们对于日常文娱的需求也越发明显。中国直播行业迅速遍布在大众视野当中，同时庞大的在线直播用户体量成为了中国直播电商行业流量变现、快速发展的奠基石。在2019年中国直播行业用户规模为5.04亿人，直播电商行业总规模为4338亿元，预计2020年国内直播电商销售规模将达到9610亿元，约占中国网络零售规模的8.7%。伴随着直播电商行业发展，直播电商行业夸大宣传、虚假营销、主播素质参差不齐等诸多问题也随之呈现，这为各大电商直播平台的可持续发展敲响警钟。iiMedia Research(艾媒咨询)数据显示72.6%的受访用户担忧直播电商主播虚假宣传，42.9%的受访用户担忧直播电商数据造假。同时部分受访用户遇到过主播夸大宣传的问题，以及超2成受访用户买到过假冒伪劣产品。
　　With the rapid development of China's Internet economy and technology, people's demand for daily entertainment has become more and more obvious.China's live streaming industry has rapidly spread to the public.At the same time, the huge number of live streaming users has become the cornerstone of the rapid development of China's live streaming e-commerce industry. In 2019, the scale of China's live streaming industry users was 504 million, the total scale of China's live streaming e-commerce industry is 433.8 billion yuan. It is estimated that the sales scale of domestic live streaming e-commerce will reach 961billion yuan in 2020, accounting for 8.7% of China's online retail scale.Along with the development of the live streaming e-commerce industry, many problems such as exaggerated propaganda, false marketing and uneven quality of anchors in the live streaming e-commerce industry have also emerged, which has sounded the alarm for the sustainable development of the major live streaming platforms of e-commerce. As the data of iiMedia Research(imedia consulting) showed, 72.6% of respondents are worried about the false propaganda of live streaming anchors, and 42.9% of respondents are worried about the data fraud of live streaming anchors.At the same time, the majority of respondents have encountered the problem of anchors exaggerating propaganda, and more than 20 percent of respondents have bought fake and shoddy products.