关于“客户管理软件”的报告
艾媒咨询|2024年中国信创产业发展白皮书(完整版)
得益于中国数字经济的迅猛发展,2023年中国信创产业规模达20961.9亿元,2027年有望达到37011.3亿元,中国信创市场释放出前所未有的活力。艾媒咨询数据显示,2024年中国国产PC整机市场规模将达5182.3亿元,中国协同办公市场规模将达370.7亿元。信创基础消费潜力较大,尤其在办公软件领域,办公OA、编辑类的国产软件已普遍被企业应用,如企业微信、WPS等已积累了大量的用户群体。在国家信息安全驱动的需求下,信创产品及解决方案应用将在各行各业的渗透持续加深,行业规模持续增长。
白皮书由艾媒咨询主编,汇编芯片、服务器、整机等十五个信创重要行业数据信息。白皮书共计260页、68258个字、318个图表,内容丰富、数据详实,深入剖析了中国信创产业发展现状、产业链典型细分领域成长情况、标杆企业优秀经验以及未来发展趋势,为行业提供重要参考和决策依据。
Thanks to the rapid development of China's digital economy, the scale of China's credit creation industry will reach 2096.19 billion yuan in 2023, and is expected to reach 3701.13 billion yuan in 2027. China's credit creation market has released unprecedented vitality. Iimedia Consulting data show that in 2024, China's domestic PC machine market will reach 518.23 billion yuan, and China's collaborative office market will reach 37.07 billion yuan. Xinchuang basic consumption potential is large, especially in the field of office software, office OA, editing class of domestic software has been widely used by enterprises, such as enterprise wechat, WPS, etc., has accumulated a large number of users. Under the demand driven by national information security, the application of Xinchuang products and solutions will continue to deepen the penetration in all walks of life, and the industry scale will continue to grow.
The white paper is edited by IIMedia Consulting, compiling 15 important industry data information such as chips, servers, and complete machines. The white paper, with a total of 260 pages, 68,258 words and 318 charts, is rich in content and detailed in data, and thoroughly analyzes the development status quo of China's information and innovation industry, the growth of typical segments of the industrial chain, the excellent experience of benchmarking enterprises and the future development trend, providing important reference and decision-making basis for the industry.艾媒咨询|2024年中国信创产业发展白皮书(精简版)
得益于中国数字经济的迅猛发展,2023年中国信创产业规模达20961.9亿元,2027年有望达到37011.3亿元,中国信创市场释放出前所未有的活力。艾媒咨询数据显示,2024年中国国产PC整机市场规模将达5182.3亿元,中国协同办公市场规模将达370.7亿元。信创基础消费潜力较大,尤其在办公软件领域,办公OA、编辑类的国产软件已普遍被企业应用,如企业微信、WPS等已积累了大量的用户群体。在国家信息安全驱动的需求下,信创产品及解决方案应用将在各行各业的渗透持续加深,行业规模持续增长。
白皮书由艾媒咨询主编,汇编芯片、服务器、整机等十五个信创重要行业数据信息。白皮书共计260页、68258个字、318个图表,内容丰富、数据详实,深入剖析了中国信创产业发展现状、产业链典型细分领域成长情况、标杆企业优秀经验以及未来发展趋势,为行业提供重要参考和决策依据。
Thanks to the rapid development of China's digital economy, the scale of China's credit creation industry will reach 2096.19 billion yuan in 2023, and is expected to reach 3701.13 billion yuan in 2027. China's credit creation market has released unprecedented vitality. Iimedia Consulting data show that in 2024, China's domestic PC machine market will reach 518.23 billion yuan, and China's collaborative office market will reach 37.07 billion yuan. Xinchuang basic consumption potential is large, especially in the field of office software, office OA, editing class of domestic software has been widely used by enterprises, such as enterprise wechat, WPS, etc., has accumulated a large number of users. Under the demand driven by national information security, the application of Xinchuang products and solutions will continue to deepen the penetration in all walks of life, and the industry scale will continue to grow.
The white paper is edited by IIMedia Consulting, compiling 15 important industry data information such as chips, servers, and complete machines. The white paper, with a total of 260 pages, 68,258 words and 318 charts, is rich in content and detailed in data, and thoroughly analyzes the development status quo of China's information and innovation industry, the growth of typical segments of the industrial chain, the excellent experience of benchmarking enterprises and the future development trend, providing important reference and decision-making basis for the industry.艾媒咨询|2024年中国虚拟化软件行业研究报告
随着中国虚拟行业发展战略发布实施和自主可控的发展指引,虚拟化软件行业逐渐步入了高质量发展之路。在虚拟化领域,国产软件厂商不断加大自主创新投入,虚拟化软件及相关技术的突破和产品的优化迭代,使中国软件厂商完成了对国外虚拟技术上的“超车”,核心竞争力持续增强。中国市场的虚拟化软件产品从“能用”逐渐过渡到“好用”的阶段,国外虚拟化产品不再是唯一选择。全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024年中国虚拟化软件行业研究报告》数据显示,2023年中国云计算市场规模约为3097.3亿元,预计2025年将突破4000亿元,反映出中国云计算发展取得了良好的成效,云计算行业规模呈现强劲的增长态势。而虚拟化软件作为云基础设施的核心,预计2030年市场规模将突破200亿元。
艾媒咨询分析师认为,国家信创政策的支持、中国用户版权意识的觉醒以及中国企业数字化转型的需求,为服务器虚拟化市场的发展提供了肥沃的土壤。
With the release and implementation of China's virtual industry development strategy and independent and controllable development guidelines, the virtualization software industry has gradually stepped into the road of high-quality development. In the field of virtualization, domestic software manufacturers continue to increase their investment in independent innovation, breakthroughs in virtualization software and related technologies and product optimization iterations, so that Chinese software manufacturers have completed the "overtaking" of foreign virtual technology, the core competitiveness continues to strengthen. The virtualization software products in the Chinese market gradually transition from "usable" to "easy to use" stage. Foreign virtualization products are no longer the only option. According to the latest "2024 China's virtualization software industry research report" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, the size of China's cloud computing market in 2023 is about 309.73 billion yuan, and it is expected to exceed 400 billion yuan in 2025. It reflects that the development of cloud computing in China has achieved good results, and the scale of cloud computing industry has shown a strong growth trend. As the core of cloud infrastructure, virtualization software is expected to exceed 20 billion yuan in 2030.
Analysts from iMedia Consulting believe that the support of the national innovation policy, the awareness of copyright awareness of Chinese users and the demand for digital transformation of Chinese enterprises provide fertile soil for the development of the server virtualization market.艾媒咨询 | 2025年中国私域流量消费行为调查数据
私域流量指的是个人账号中所沉淀的粉丝、客户,私域流量的特点是用户可直接触达、反复利用。近年来,私域流量市场正迅速崛起,成为企业营销的核心策略,其特点是自主可控、免费复用,能够有效降低获客成本并提升用户生命周期价值。随着公域流量成本攀升和用户需求个性化,私域流量市场规模持续扩大,参与主体和运营模式日益多元化。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国私域流量消费行为调查数据》数据显示,内容分享平台(如小红书、微博等)以37.22%的占比位居首位,表明消费者更倾向于通过内容分享平台进入商家私域,反映出内容驱动的消费决策趋势显著。与此同时,食品饮料类商品以38.16%的占比成为最受欢迎的品类,凸显了消费者对食品饮料的强烈需求,进一步印证了该品类在私域流量运营中的重要地位。艾媒咨询分析师认为,未来,私域流量将向精细化运营、与公域流量协同发展以及工具专业化方向演进,垂直细分领域、内容电商和本地生活服务等领域蕴含巨大机会。企业需抓住趋势,制定合理策略,以在竞争中占据优势。
Private domain traffic refers to the precipitated fans and customers in the personal account, and the characteristics of private domain traffic are that users can be directly contacted and repeatedly used. In recent years, the private domain traffic market is rising rapidly and has become the core strategy of enterprise marketing, which is characterized by autonomous and controllable, free reuse, which can effectively reduce customer acquisition costs and enhance user life cycle value. With the rising cost of public domain traffic and personalized user needs, the scale of private domain traffic market continues to expand, and the participants and operating models are increasingly diversified. According to the latest "Survey data of consumption behavior of China private domain traffic in 2025" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, content sharing platforms (such as XiaoHongshu, Weibo, etc.) occupy the first place with 37.22%. It shows that consumers are more inclined to enter the private domain of merchants through content sharing platforms, reflecting the significant trend of content-driven consumption decision-making. At the same time, food and beverage products accounted for 38.16% of the most popular category, highlighting the strong demand of consumers for food and beverage, further confirming the important position of this category in the private traffic operation. Ai Media Consulting analysts believe that in the future, private domain traffic will evolve in the direction of fine operation, collaborative development with public domain traffic and tool specialization, and there are huge opportunities in the fields of vertical segmentation, content e-commerce and local life services. Enterprises need to grasp the trend and formulate reasonable strategies to take advantage of the competition.艾媒咨询 | 2025年中国外贸AI智能应用市场洞察分析报告
在全球经济一体化的大背景下,外贸行业竞争愈发激烈。随着人工智能(AI)技术的迅猛发展,其在各领域的应用不断深入,外贸行业也迎来了智能化变革的浪潮。AI 智能应用正逐渐渗透到外贸业务的各个环节,深刻改变着传统的贸易模式和运营方式,为外贸企业带来了新的机遇与挑战。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《 2025年中国外贸AI智能应用市场洞察分析报告》数据显示, 88.17% 的工作者已在使用 AI 相关工具或系统,表明 AI 在外贸领域的普及度极高,已然成为外贸工作的重要组成部分。同时,超六成中国工作者认可外贸 AI 在智能数据管理(客户信息、订单等)方面的功能优势,52.76% 的人认为提高数据分析、管理能力十分关键,这不仅凸显了数据管理于外贸业务的核心地位,也强烈预示着外贸行业未来对 AI 数据处理能力有着迫切需求。艾媒咨询分析师认为,AI 不仅已广泛融入外贸工作,其在数据处理与管理方面的能力更是备受关注,有望成为推动外贸行业发展、提升企业竞争力的关键力量。
Under the background of global economic integration, the competition in foreign trade industry is becoming more and more fierce. With the rapid development of artificial intelligence (AI) technology, its application in various fields continues to deepen, and the foreign trade industry has ushered in a wave of intelligent change. AI intelligent applications are gradually penetrating into all aspects of foreign trade business, profoundly changing the traditional trade mode and operation mode, and bringing new opportunities and challenges to foreign trade enterprises. According to the latest "Analysis report on China's foreign trade AI intelligent application market insight in 2025" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, 88.17% of workers are already using AI-related tools or systems, indicating that AI is extremely popular in the field of foreign trade. It has become an important part of foreign trade work. At the same time, more than 60% of Chinese workers recognize the functional advantages of foreign trade AI in intelligent data management (customer information, orders, etc.), and 52.76% of them believe that it is critical to improve data analysis and management capabilities, which not only highlights the core position of data management in foreign trade business. It also strongly indicates that the foreign trade industry has an urgent need for AI data processing capabilities in the future. AI Consulting analysts believe that AI has not only been widely integrated into foreign trade work, its ability in data processing and management is more concerned, is expected to become a key force to promote the development of foreign trade industry and enhance the competitiveness of enterprises.艾媒咨询 | 2024-2025年中国人工智能行业发展趋势研究报告
人工智能行业作为当今科技领域最具活力和潜力的前沿阵地,依托于大数据、云计算和算法技术的迅猛发展,重塑着人类社会的方方面面。深度学习算法的突破、海量数据资源的积累以及计算能力的大幅提升使人工智能技术从实验室走向了现实世界,开始在各行各业发挥着至关重要的作用,并逐渐成为推动全球科技创新和产业升级的核心力量。全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024-2025年中国人工智能行业发展趋势研究报告》数据显示,2018-2024年,中国人工智能行业市场规模快速扩张,2024年达7470亿元,同比增长41.0%,预计2025年规模达到10457亿元,占全球比重达20.9%。相较2021年,2023年中国人工智能在互联网(89%)、电信(68%)、政务(65%)、金融(64%)等各领域的渗透率明显提升。中国人工智能行业市场规模不断扩大,且AI技术对各行各业的渗透率在不断提升。艾媒咨询分析师认为,技术创新与突破是人工智能发展的核心驱动力。算法优化,尤其是深度学习和强化学习的进步,显著提升了AI的智能性、效率和准确性,使其能够应对更复杂的任务。多模态融合技术的发展,让AI能够整合文本、图像、语音等不同数据类型,从而实现更全面的感知和理解,为各行各业带来创新应用的可能性。人工智能正深度融入各行业,为其带来诸多积极改变,推动各行业高质量发展。
Nowadays, as the most dynamic and potential frontier in science and technology field, artificial intelligence industry is reshaping all aspects of human society, relying on the rapid development of big data, cloud computing and algorithm technology. The breakthrough of deep learning algorithms, the accumulation of massive data resources and the substantial improvement of computing power make artificial intelligence technology from the laboratory to the real world, begin to play a crucial role in all walks of life, and gradually become the core force to promote global scientific and technological innovation and industrial upgrading. According to the latest "Research Report on the development trend of China's artificial intelligence Industry from 2024 to 2025 " released by iiMedia Research, data show that from 2018 to 2024, the market scale of China's artificial intelligence industry has expanded rapidly, reaching 747 billion yuan in 2024, increasing of 41.0% year-on-year, and is expected to reach 1045.7 billion yuan in 2025, which is accounting for 20.9% of the global share. Compared with 2021, the penetration rate of China's artificial intelligence in various fields such as the Internet (89%), telecommunications (68%), government affairs (65%), and finance (64%) in 2023 has significantly increased. The market scale of China's artificial intelligence industry continues to expand, and the penetration rate of AI technology to all walks of life continues to increase. The iiMedia consulting analysts believe that technological innovation and breakthrough are the core driving force for the development of artificial intelligence. Advances in algorithmic optimization, especially deep learning and reinforcement learning, have significantly increased AI's intelligence, efficiency, and accuracy, enabling it to tackle more complex tasks. The development of multi-modal fusion technology allows AI to integrate different data types such as text, images, and voice, so as to achieve more comprehensive perception and understanding, taking the possibility of innovative applications to various industries. Artificial intelligence is deeply integrated into various industries, bringing many positive changes to it and promoting high-quality development of various industries.艾媒咨询 | 2025年中国企业数字化使用行为调查数据
当前中国企业数字化呈现出良好发展态势,数字化投入持续加大,数字化基础不断夯实。超九成企业在生产经营中广泛应用信息化管理系统、电子商务、云计算等技术,不同行业各有特色,信息传输、软件和信息技术服务业企业应用水平领先,在管理、采购、销售等环节普及度高,生产、研发环节应用逐步深入。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国企业数字化使用行为调查数据》,已有86.19%的企业考虑并实施了数字化转型,说明数字化转型已成为企业经营规划中的重要组成部分。其中,制造业在数字化转型企业中占比最高,达到14.74%。其次是信息传输、计算机服务和软件业,占比14.32%。在企业数字化转型的主要困难中,组织层面缺乏整体规划的问题最为突出,其次是数据治理体系不完善和传统IT平台及架构带来的负担。未来,企业数字化转型的前景广阔,同时也挑战重重。随着这些挑战被克服,企业数字化转型将释放更大潜能,推动产业结构优化升级,助力中国经济在数字时代实现高质量发展 。(《艾媒咨询 |2025年中国企业数字化使用行为调查数据》完整高清PDF版共30页,可点击文章底部报告下载按钮进行报告下载)
Currently, the digitalization of Chinese enterprises is showing a favorable development trend with continuous increases in digital investment and continuous consolidation of the digital foundation. More than 90% of enterprises widely apply technologies such as information management systems, e-commerce, and cloud computing in their production and operation. Different industries have their own characteristics. Enterprises in the information transmission, software, and information technology service industries lead in the application level, with high popularity in management, procurement, sales, and other links, and the application in production and R&D links is gradually deepening. According to the latest "Survey data on digital usage behavior of Chinese enterprises in 2025" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, 86.19% of enterprises have considered and implemented digital transformation, indicating that digital transformation has become an important part of enterprise operation planning. Among them, the manufacturing industry accounts for the highest proportion, reaching 14.74%, among the enterprises undergoing digital transformation. Followed by the information transmission, computer services, and software industry, accounting for 14.32%. Among the main difficulties in the digital transformation of enterprises, the lack of overall planning at the organizational level is the most prominent issue, followed by the imperfect data governance system and the burden brought by traditional IT platforms and architectures. In the future, the prospects for the digital transformation of enterprises are broad, but there are also numerous challenges. As these challenges are overcome, the digital transformation of enterprises will unleash greater potential, promote the optimization and upgrading of the industrial structure, and help China's economy achieve high-quality development in the digital era.(演讲版)中国广告主协会X艾媒咨询 | 2024-2025年中国人工智能行业发展趋势研究报告
人工智能行业作为当今科技领域最具活力和潜力的前沿阵地,依托于大数据、云计算和算法技术的迅猛发展,重塑着人类社会的方方面面。深度学习算法的突破、海量数据资源的积累以及计算能力的大幅提升使人工智能技术从实验室走向了现实世界,开始在各行各业发挥着至关重要的作用,并逐渐成为推动全球科技创新和产业升级的核心力量。全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024-2025年中国人工智能行业发展趋势研究报告》数据显示,2018-2024年,中国人工智能行业市场规模快速扩张,2024年达7470亿元,同比增长41.0%,预计2025年规模达到10457亿元,占全球比重达20.9%。相较2021年,2023年中国人工智能在互联网(89%)、电信(68%)、政务(65%)、金融(64%)等各领域的渗透率明显提升。中国人工智能行业市场规模不断扩大,且AI技术对各行各业的渗透率在不断提升。艾媒咨询分析师认为,技术创新与突破是人工智能发展的核心驱动力。算法优化,尤其是深度学习和强化学习的进步,显著提升了AI的智能性、效率和准确性,使其能够应对更复杂的任务。多模态融合技术的发展,让AI能够整合文本、图像、语音等不同数据类型,从而实现更全面的感知和理解,为各行各业带来创新应用的可能性。人工智能正深度融入各行业,为其带来诸多积极改变,推动各行业高质量发展。
Nowadays, as the most dynamic and potential frontier in science and technology field, artificial intelligence industry is reshaping all aspects of human society, relying on the rapid development of big data, cloud computing and algorithm technology. The breakthrough of deep learning algorithms, the accumulation of massive data resources and the substantial improvement of computing power make artificial intelligence technology from the laboratory to the real world, begin to play a crucial role in all walks of life, and gradually become the core force to promote global scientific and technological innovation and industrial upgrading. According to the latest "Research Report on the development trend of China's artificial intelligence Industry from 2024 to 2025 " released by iiMedia Research, data show that from 2018 to 2024, the market scale of China's artificial intelligence industry has expanded rapidly, reaching 747 billion yuan in 2024, increasing of 41.0% year-on-year, and is expected to reach 1045.7 billion yuan in 2025, which is accounting for 20.9% of the global share. Compared with 2021, the penetration rate of China's artificial intelligence in various fields such as the Internet (89%), telecommunications (68%), government affairs (65%), and finance (64%) in 2023 has significantly increased. The market scale of China's artificial intelligence industry continues to expand, and the penetration rate of AI technology to all walks of life continues to increase. The iiMedia consulting analysts believe that technological innovation and breakthrough are the core driving force for the development of artificial intelligence. Advances in algorithmic optimization, especially deep learning and reinforcement learning, have significantly increased AI's intelligence, efficiency, and accuracy, enabling it to tackle more complex tasks. The development of multi-modal fusion technology allows AI to integrate different data types such as text, images, and voice, so as to achieve more comprehensive perception and understanding, taking the possibility of innovative applications to various industries. Artificial intelligence is deeply integrated into various industries, bringing many positive changes to it and promoting high-quality development of various industries.艾媒咨询|2024年中国香港身份规划服务市场发展研究报告
中国香港正在面临劳动人口减少及产业升级挑战,身份规划服务市场呈现显著增长态势。2023年,通过各个人才引进计划,香港吸引了超过22万份新申请,其中约13.5万宗获得批准,获批率达61.3%,揭示了身份规划服务需求的强劲增长。iiMedia Research(艾媒咨询)的调研指出,该市场的主要客户群体为高学历、高收入的中青年人士,多数拥有学龄子女,其子女的年龄段大多集中在幼儿园和小学阶段。在选择服务时,客户最重视机构的专业性(61.6%)、成功案例(54.4%),以及“一站式”服务的便捷性(40.2%)。市场正向综合服务模式转变,服务机构正致力于提供涵盖税务规划、财富管理、子女教育等在内的全方位配套服务,实现真正意义上的“一站式”服务体验,推动行业服务标准升级。
Hong Kong, China, is facing the challenges of declining labor force and industrial upgrading, and the identity planning service market is showing significant growth. In 2023, Hong Kong attracted more than 220,000 new applications through various talent introduction schemes, of which about 135,000 were approved, with an approval rate of 61.3%, revealing a strong growth in demand for identity planning services. According to iiMedia Research, the main customer groups in this market are young and middle-aged people with high education and high incomes, most of whom have school-age children, and most of their children are concentrated in kindergarten and primary school. When choosing services, clients value the professionalism of the institution (61.6%), successful cases (54.4%), and the convenience of "one-stop" service (40.2%). The market is changing to a comprehensive service model, and service providers are committed to providing a full range of supporting services covering tax planning, wealth management, children's education, etc., to achieve a truly "one-stop" service experience and promote the upgrading of industry service standards.艾媒咨询 | 2024年中国数字中台市场研究报告
随着云计算、大数据、物联网、人工智能等技术的创新发展,传统产业数字化转型不断加快,数据安全和隐私问题成为用户和企业的关切点,企业对灵活、高效解决方案的需求持续增加,生态合作将成为行业发展趋势。全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024年中国数字中台市场研究报告》数据显示,2022年中国数字经济总体规模达50.2万亿元,同比增长10.3%。随着传统产业数字化转型不断加快,数字经济基础设施实现跨越式进步,预计2025年达70.8万亿元。中国零售企业在物料管理、销售管理中使用到信息系统较多;零售企业使用的数字化工具主要有数字系统(75.9%)和数字营销(57.6%);有75.4%的零售企业在接受数字中台服务商服务后经营效率提升6%-25%。数字中台市场集中度较高,大厂技术设施健全,优势明显。当前中台的行业格局由竞争转向竞合,以协同生态为核心,集众所长,企业中台趋向云化、智能化、生态化、全渠道化。
With the innovative development of cloud computing, big data, Internet of Things, artificial intelligence and other technologies, the digital transformation of traditional industries is accelerating, data security and privacy issues have become the concern of users and enterprises, and enterprises' demand for flexible and efficient solutions continues to increase, and ecological cooperation will become the development trend of the industry. According to the latest China digital market research report in 2024 released by iiMedia Research, a third-party data mining and analysis institution of the global new economy industry, the overall scale of China's digital economy reached 50.2 trillion yuan in 2022, with a year-on-year growth of 10.3%. As the digital transformation of traditional industries continues to accelerate, the digital economy infrastructure has achieved leapfrog progress, and it is expected to reach 70.8 trillion yuan by 2025. Chinese retail enterprises utilize a wide range of information systems in material management and sales management. The primary digital tools employed by retail enterprises include digital systems (75.9%) and digital marketing (57.6%). After receiving services from digital middle-platform service providers, 75.4% of retail enterprises have witnessed a 6% to 25% increase in operational efficiency. The digital middle-platform market exhibits a high degree of concentration, with large companies boasting comprehensive technical facilities and notable advantages. Currently, the middle-platform industry landscape is shifting from competition to cooperation, centered on collaborative ecosystems. It integrates the strengths of various parties, driving enterprise middle-platforms towards cloudification, intelligence, ecologization, and omni-channel development.
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