艾媒咨询 | 2025年中国私域流量消费行为调查数据

私域流量指的是个人账号中所沉淀的粉丝、客户，私域流量的特点是用户可直接触达、反复利用。近年来，私域流量市场正迅速崛起，成为企业营销的核心策略，其特点是自主可控、免费复用，能够有效降低获客成本并提升用户生命周期价值。随着公域流量成本攀升和用户需求个性化，私域流量市场规模持续扩大，参与主体和运营模式日益多元化。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research（艾媒咨询）最新发布的《2025年中国私域流量消费行为调查数据》数据显示，内容分享平台（如小红书、微博等）以37.22%的占比位居首位，表明消费者更倾向于通过内容分享平台进入商家私域，反映出内容驱动的消费决策趋势显著。与此同时，食品饮料类商品以38.16%的占比成为最受欢迎的品类，凸显了消费者对食品饮料的强烈需求，进一步印证了该品类在私域流量运营中的重要地位。艾媒咨询分析师认为，未来，私域流量将向精细化运营、与公域流量协同发展以及工具专业化方向演进，垂直细分领域、内容电商和本地生活服务等领域蕴含巨大机会。企业需抓住趋势，制定合理策略，以在竞争中占据优势。
Private domain traffic refers to the precipitated fans and customers in the personal account, and the characteristics of private domain traffic are that users can be directly contacted and repeatedly used. In recent years, the private domain traffic market is rising rapidly and has become the core strategy of enterprise marketing, which is characterized by autonomous and controllable, free reuse, which can effectively reduce customer acquisition costs and enhance user life cycle value. With the rising cost of public domain traffic and personalized user needs, the scale of private domain traffic market continues to expand, and the participants and operating models are increasingly diversified. According to the latest "Survey data of consumption behavior of China private domain traffic in 2025" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, content sharing platforms (such as XiaoHongshu, Weibo, etc.) occupy the first place with 37.22%. It shows that consumers are more inclined to enter the private domain of merchants through content sharing platforms, reflecting the significant trend of content-driven consumption decision-making. At the same time, food and beverage products accounted for 38.16% of the most popular category, highlighting the strong demand of consumers for food and beverage, further confirming the important position of this category in the private traffic operation. Ai Media Consulting analysts believe that in the future, private domain traffic will evolve in the direction of fine operation, collaborative development with public domain traffic and tool specialization, and there are huge opportunities in the fields of vertical segmentation, content e-commerce and local life services. Enterprises need to grasp the trend and formulate reasonable strategies to take advantage of the competition.

艾媒咨询｜2021-2022年中国私域流量发展现状与趋势分析报告

基于大数据及新技术，数字化持续赋能零售业全渠道，线下渠道向智能化转型，线上渠道在便捷性及个性化推荐方面优势显著，私域流量的作用显得愈发重要。iiMedia Research（艾媒咨询）数据显示，2011-2021年，中国私域流量行业投融资集中在2020年，全年发生投融资事件11起；投融资金额最多集中在2021年，全年投融资金额为8.12亿元。

2019全球未来科技大会-社交流量场景新玩法-动图宇宙

社交流量场景新玩法

2015中国智能手机用户流量使用情况调查报告

本报告是由艾媒咨询行业分析专家领衔撰写，主要分析了该行业的市场规模、发展现状与投资前景，同时对该行业的未来发展作出科学的趋势预测和专业的行业数据分析，帮助客户评估该行业的投资价值。

艾媒咨询：2015中国智能手机用户流量使用情况调查报告

艾媒咨询最新发布了《2015中国智能手机用户流量使用情况调查报告》。报告显示，iOS和安卓平台均有超过半数用户表示在实施“流量不清零”政策后明显感受到流量偷跑，大量用户怀疑移动运营商存在偷流量行为，分别占60.6%和53.3%，其中iOS端用户感受更明显。

艾媒咨询｜2022年中国品牌营销及消费行为监测报告

移动广告市场在2015年赶上了移动互联网流量爆发的大行情，整体规模迅速增长，2025年预计将达4867.6亿元。随着流量红利逐渐减弱，移动广告结束了流量竞争的时代，整体行业落入稳定发展期，转而步入政策监管加强、内容竞争为王的阶段，规模增速趋于稳定。调研数据显示，在购买商品过程中，超过六成的消费者表示会认准特定品牌；在购买不同品类的商品过程中，消费者对3C数码、美妆护肤等品类的品牌最为重视。消费者最喜欢通过电商平台、社交媒体、品牌官网三个渠道了解产品的相关信息。流量红利消失后，品牌营销进入内容营销时代，好品牌都在深挖品牌内在价值，以品牌IP、差异化形象、产品质量、体验和认知价值等维度展开新一轮的品牌竞争。

艾媒咨询|2021-2022年中国跨境出口电商行业及独立站模式发展现状及趋势研究报告

本报告涉及的案例/品牌/企业：SHEIN，棒谷科技，微盟ShopExpress

数据显示，2020年中国跨境出口电商规模为1.12万亿元，同比增长40.1%。受疫情的影响，国外消费者偏向于电商这种更少接触、更安全的购物方式，促进电商的发展；此外，中国政府对跨境电商的多项支持政策也进一步推动中国跨境电商的发展，预计中国跨境电商规模将于2021年、2024年分别达到1.51万亿元，2.95万亿元。中国企业在海外建立的独立站数量已达到了20万个，从跨境电商B2C市场结构上看，独立站份额从2016年的9.8%提升至2020年的20.3%。独立站模式具备一定的经营灵活性，易于收集、分析用户数据以运营私域流量，有够有效规避第三方跨境电商平台合规风险等优势，未来发展势头强盛。艾媒咨询分析师认为，随着电商经济的不断发展，消费水平的提高，消费者对产品“质”的追求将进一步提升，跨境出口电商产品将趋向于精品化、品牌化；随着社交平台的进一步发展以及公域流量成本的提高，跨境出口电商产品运营方式将趋向于数字化、本土化和引流方式多样化。
According to the data, the scale of China's cross-border export e-commerce in 2020 was 1.12 trillion yuan, with a year-on-year increase of 40.1%. Affected by the epidemic, foreign consumers prefer e-commerce, a less contact and safer way of shopping, which promotes the development of e-commerce； in addition, the Chinese government's many support policies for cross-border e-commerce also further promote the development of China's cross-border e-commerce, which is expected to continue in China The scale of cross-border e-commerce will reach 1.51 trillion yuan and 2.95 trillion yuan in 2021 and 2024 respectively. The number of independent stations established overseas by Chinese enterprises has reached 200000. From the perspective of cross-border e-commerce B2C market structure, the share of independent stations has increased from 9.8% in 2016 to 20.3% in 2020. The independent station model has certain business flexibility, is easy to collect and analyze user data to operate private domain traffic, has the advantages of effectively avoiding the compliance risk of third-party cross-border e-commerce platforms, and has a strong momentum of development in the future. AI media consulting analysts believe that with the continuous development of e-commerce economy and the improvement of consumption level, consumers' pursuit of product "quality" will be further improved, and cross-border export of e-commerce products will tend to be high-quality and brand； With the further development of social platforms and the increase of public traffic costs, the operation modes of cross-border export e-commerce products will tend to be digital, localized and diversified.

艾媒报告|2019中国私域流量现状剖析及发展前景预判分析报告

本报告研究涉及企业/品牌/案例：微信，天猫，抖音，快手，聚客通，乙店，奥创客服，多谋，神达，神手多聊，瑞信咖啡，Keep,H&M,微博，小红书，知乎，豆瓣，淘宝，京东，拼多多，头条

互联网技术的发展降低了营销推广的门槛，但消费场景的碎片化，以及海量的产品服务信息让原本粗放式的营销效果大打折扣，营销方获客成本持续攀升，经营利润不断被营销费用侵蚀。发展私域流量，开启精细化用户管理，降低营销成本，实现精准营销，逐渐成为营销方的共识，私域流量运营也成为当前炙手可热的营销话题。iiMedia Research（艾媒咨询）数据显示，网民对私域流量运营接受度较高，仅有7.6%的受访者对此表示反感；40.8%的受访者因能够享受优惠权益进入营销方私域；44.4%的受访者认为私域运营促进了他们的消费。艾媒咨询分析师认为，在线上获客成本高企的常态下，私域流量运营将会成为主流，高质量的私域运营能够为多方带来益处，但相关各方也应防范不法分子利用私域流量谋取黑利。

The development of Internet technology has lowered the threshold of marketing promotion, but the fragmentation of consumption scenes and the massive product service information have greatly reduced the original extensive marketing effect. The cost of customers obtained by the marketers continues to rise, and the operating profit is constantly eroded by the marketing expenses. Developing private area user, opening fine user management, reducing marketing costs and realizing precise marketing have gradually become the consensus of marketers. Private area user operation has also become a hot marketing topic. According to iiMedia Research, Internet users have a high acceptance of private area operations, with only 7.6% of respondents expressing disgust; 40.8% of respondents enter the private domain of marketers because they can enjoy preferential rights and interests; 44.4% of respondents believe that private area operations promote their consumption. iiMedia Consulting Analysts believe that under the normal situation of high cost of online customer acquisition, private domain user operation will become the mainstream, and high-quality private domain operation can bring benefits to many parties, but all parties concerned should also guard against illegal elements using private domain user for black profits.

艾媒咨询｜2024年“椰树涉擦边广告被罚”事件舆情监测分析报告

2024年5月6日，椰树集团因使用“椰汁擦乳”等广告语被罚40万元后又强势回应“不服”而备受舆论争议。5月8日，该话题引起中国网民对椰树擦边广告的关注和讨论。全球新经济产业第三方数据挖掘和分析机构iiMedia Research（艾媒咨询）最新发布的《2024年“椰树涉擦边广告被罚”事件舆情监测分析报告》显示，椰树网络口碑5月7日出现明显下滑，后续仍持续走低。截至5月28日，“椰树被罚款”网络口碑已降至26.0。iiMedia Research（艾媒咨询）调研数据显示，近三成的消费者认为品牌最重要的因素是品牌形象，除产品质量以外，品牌形象成为消费者购买产品的关键因素。未来椰树品牌在选择广告营销方式时需要注意合规性及尺度，积极传播正能量。
On May 6th, 2024, Coconut Palm Group was fined 400,000 yuan for using advertisements such as "wiping milk with coconut water" and received a strong "disobedience" response. On May 8, the topic attracted attention and discussion among Chinese netizens on the Coconut Palm edge advertisement. The latest "2024 Public opinion monitoring and analysis report of ‘Coconut Palm involved in rubbing edge advertising was punished’ event " released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, shows that Coconut Palm network word of mouth on May 7, a significant decline, the follow-up continued to fall. As of May 28, the online reputation of "coconut trees being fined" has dropped to 26.0. iiMedia Research data shows that nearly 30% of consumers believe that the most important factor for a brand is brand image. In addition to product quality, brand image has become a key factor for consumers to buy products. In the future, Coconut Palm brand should pay attention to compliance and scale when choosing advertising and marketing methods, and actively spread positive energy.

艾媒报告|2019中国春运全民出行数据监测报告

2019年春运出行依然吸引社会大众关注。数据显示，2019年春运客流量预计达到29.9亿人次。艾媒大数据舆情商情监控系统数据显示，春运首日网络热度指数即创新高，达到2971。随着国家交通基建投入逐年增大以及惠民措施不断出台，大众春运出行幸福感普遍提高。iiMedia Research(艾媒咨询)数据显示，51.6%的受访网民表示2019年春运出行其幸福感有所提升。

As usual, Spring Festival Travel Rush attracts public attention. As the data showed, the passenger flow is expected to reach 2.99 billion during the Spring Festival Travel Season. As the data of iiMedia Big Data Public Opinion Monitoring System showed, the Internet index of the keyword Spring Festival Travel Rush had reached a new high at 2971 on the first day of Spring Festival Season. With the increasing investment in national transportation infrastructure and the introduction of policy measure to benefit people, public’s happiness during the Spring Festival Season has improved. As the data of iiMedia Research showed, 51.6% of the interviewed netizens indicated that their happiness had improved during the Spring Festival Season of 2019.