艾媒咨询|2020-2021年中国跨境贸易CRM发展白皮书

中国CRM市场2019年的市场规模达到35亿元，同比增长16.7%，正处于市场扩充的阶段。首先是政策的推动和大环境的引领，促使跨境贸易发展前景进一步明朗。同时，在疫情黑天鹅的影响下，中国跨境贸易行业或将面临洗牌期，企业对于数字化系统的需求将会进一步被激发。随着中国跨境贸易市场规模的不断扩大，跨境贸易作为CRM系统中的一个重要应用渠道也将不断发展进步。由于中国跨境贸易行业对于数字化管理的需求不断增强，资本市场对于跨境贸易CRM行业的关注度持续升温。随着互联网资本的进入，背靠资本巨头的资源，CRM系统逐渐与外贸行业中其他各个环节实现打通。产业链的完善使得外贸行业数据有效联通，客户能够在获客后快速将数据对接至CRM系统中，并实现生产、物流、支付、报关退税等环节的一站式完成。在此基础上，未来人工智能技术的加入将赋予CRM系统更多的可能性。通过机器自身的学习，用户企业的各自需求将以更加精准化的方式得到满足。
China's CRM market reached 3.5 billion yuan in 2019, an increase of 16.7% year-on-year, and it is in the stage of market expansion. The first is the promotion of policies and the guidance of the general environment, which has further clarified the development prospects of cross-border trade. At the same time, under the influence of the black swan of the epidemic, China's cross-border trade industry may face a reshuffle period, and enterprises' demand for digital systems will be further stimulated. As the scale of China's cross-border trade market continues to expand, cross-border trade as an important application channel in the CRM system will also continue to develop and progress. As the demand for digital management in China's cross-border trade industry continues to increase, the capital market continues to pay more attention to the cross-border trade CRM industry. With the entry of Internet capital and relying on the resources of capital giants, the CRM system has gradually achieved connections with other links in the foreign trade industry. The improvement of the industrial chain enables the effective connection of data in the foreign trade industry, and customers can quickly connect the data to the CRM system after acquiring customers, and achieve one-stop completion of production, logistics, payment, customs declaration and tax rebate. On this basis, the addition of artificial intelligence technology in the future will give the CRM system more possibilities. Through the learning of the machine itself, the respective needs of user companies will be met in a more precise way.

艾媒报告|2020-2021后疫时代中国家用陶瓷行业产业环境与市场发展机会调查分析报告

本报告研究涉及企业/品牌/案例：蒙娜丽莎，悦心健康，惠达卫浴，帝欧家居，四通股份；其他提及企业/品牌：国瓷红叶，冠福股份，华光陶瓷，银凤陶瓷，长城世家，硅元瓷器，顺祥陶瓷，红玫瑰陶瓷，九牧卫浴，浪鲸卫浴，辉煌厨卫，恒通卫浴，益高卫浴，帝王洁具，箭牌卫浴，恒洁卫浴，尚高卫浴，马可波罗瓷砖，东鹏瓷砖，冠珠陶瓷，欧神诺陶瓷，诺贝尔瓷砖，萨米特瓷砖，博德瓷砖，唯美陶瓷，新中源陶瓷

中国陶瓷行业发展面临严重困境。数据显示，2018年中国137家规模以上建筑陶瓷企业倒闭，几大主要瓷砖产区都有停产情况发生，其中河南和广东的产量下滑明显。受新冠疫情影响，2020年全球陶瓷行业面临危机，并且中国陶瓷在第一季度产量有所下降，外贸出口也收到影响，因此企业营业收入资金流入大幅减少，中小企业现金流面临着极大挑战。

The development of China's ceramic industry is facing serious difficulties. Data show that in 2018 China's 137 large-scale construction ceramics enterprises closed down, and several major ceramic tile production areas have ceased production. Among them, the output of Henan and Guangdong declined significantly. Affected by the new crown epidemic, the global ceramic industry is facing a crisis in 2020, and the output of Chinese ceramics has declined in the first quarter, and foreign trade exports have also been affected. Therefore, the company ’s operating income capital inflow has been greatly reduced, and the cash flow of SMEs is facing great challenges .

艾媒咨询|2020上半年全球商贸数据监测及中国外贸企业内循环经济机遇研究报告

本报告研究涉及企业/品牌/案例：广东凯迪服饰有限公司、深圳市佰维存储科技股份有限公司。

全球疫情蔓延、贸易保护主义等因素导致全球经济面临下滑风险，跨境贸易和投资活动急剧萎缩，中国外贸企业环境恶化。2020年上半年，中国出口10987.5亿美元，同比下降6.2%，其中服装、机械设备出口降幅跌破16%，成为重创程度较大的行业。于是，各省份纷纷出台关于出口转内销的内循环经济的针对性政策措施，从政策层面助力外贸企业渡过危机。但是，当前出口企业发展内销模式仍存在生产线转向难、销售渠道不畅、国内外市场需求痛点不同和缺乏品牌化优势等问题，外贸企业必须进行相应的调整。

The spread of global epidemic and trade protectionism have caused the global economy to face the risk of decline, the cross-border trade and investment activities have shrunk sharply, and the environment of Chinese foreign trade enterprises has deteriorated. In the first half of 2020, China's exports reached US$ 1,098.75 billion, down 6.2% year-on-year, among which the export of clothing and machinery and equipment fell below 16%, making it a severely damaged industry. As a result, various provinces have issued targeted policies and measures on the internal circular economy from export to domestic sales, helping foreign trade enterprises to tide over the crisis from the policy level. However, there are still some problems in the domestic sales model of export enterprises, such as difficult production line turning, unsmooth sales channels, different pain points in domestic and foreign markets, and lack of brand advantages. Foreign trade enterprises must make corresponding adjustments.

艾媒咨询|2020中国高考志愿填报行业用户需求及就业前景大数据分析

数据显示，2020年中国考生规模达到1071万人，较2019年增长40万人，人数规模创历史新高。考生竞争压力大，高考志愿填报难度高。iiMedia Research(艾媒咨询)调查数据显示，超四成中国高考关注者将专业选择作为填报时的首要考量因素。艾媒咨询分析师认为，随着信息技术和交通设施的不断进步，异地工作、异地实习等都成为可能，因此专业本身的选择对学生未来的职业发展影响最大。

　　In 2020, the number of Chinese college entrance examination candidates reached 10.71 million, and the difficulty of applying for college entrance examinations has further increased. According to the survey data of iiMedia Research, over 40% interviewees regard professional choice as the primary consideration. iiMedia Research believes that with the continuous improvement of information technology and transportation facilities, off-site work and off-site internship are all possible, so the choice of major itself has the greatest impact on the future career development of students.

艾媒报告|2020年中国钢材市场运行大数据与市场发展趋势研究报告

本报告研究涉及企业/品牌/案例：宝钢股份，华菱钢铁，河钢股份，沙钢股份；其他提及企业/品牌：钢之家，兰格钢铁，我的钢铁，找钢，荷钢网，中国联合钢铁网，东方钢铁，在线海鑫钢网，中拓钢铁网，中钢在线，运钢网，嘀嘀拼钢，斯迪尔，欧浦智网，三钢闽光，新兴铸管，重庆钢铁，山东钢铁，南钢股份，马钢股份

2020年4月1日，全球知名的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询) 发布《2020年中国钢材市场运行大数据与市场发展趋势研究报告》。报告根据艾媒数据中心、艾媒咨询商业情报数据库、艾媒商情舆情数据监测系统基础数据，对2020年中国钢铁行业及其细分领域的粗钢、螺纹钢等进行分析。此外，报告探讨产业上下游的运营模式，结合对宝钢股份、华菱钢铁、河钢股份和沙钢股份四家典型企业的案例分析，对钢铁行业总体运行情况进行分析，并结合新冠疫情对2020-2021年钢铁产业发展进行趋势预判。数据显示，2019年钢材产销率基本稳定在99%以上。但是2018年，中国钢铁产业集中度仅为35.3%。产业集中度偏低成为中国钢铁行业进一步发展的巨大障碍，一定程度上限制了中国钢铁企业的国际竞争力。艾媒咨询分析师认为。2019年中国钢材的国内需求增长强劲，特别是疫情影响下2020年新基建建设、智能汽车发展等需求将进一步拉动钢材的行业增长。

China's domestic demand for steel products has grown strongly in 2019, and rebar, as one of the essential raw materials for infrastructure construction, also occupies an important position in the financial market. Data show that in 2019, the average weekly rebar output in China was 3.49 million tons, an increase of 10.4% year-on-year. In addition, with the continuous improvement of the e-commerce platform and the logistics industry, the market share of steel e-commerce will continue to increase. It is expected that the growth rate of steel e-commerce will remain above 38% in the next three years.

艾媒报告|2020-2024年中国润滑油行业市场需求预测与投资战略规划报告

本报告研究涉及企业/品牌/案例：中国石油，埃克森美孚，广西北海玉柴马石油高级润滑油有限公司，青岛康普顿科技股份有限公司，江苏龙蟠科技股份有限公司，西安石油大佳润实业有限公司，路路达润滑油（无锡）有限公司，卡松科技股份有限公司，福建莱克石化有限公司，上海高桥加德士润滑油有限公司，出光润滑油（中国）有限公司，石家庄中石鑫达润滑油有限公司，德国福斯集团，雪佛龙公司，韩国SK株式会社

润滑油行业的产业链相对完善，分为上游的石油初级炼制行业和添加剂行业，中游的润滑油制造，下游的汽车工业、船舶制造、工程机械、能源化工等润滑油应用行业。根据2013-2018年的数据看，中国润滑油行业的工业总产值与GDP增长情况基本保持一致。艾媒咨询分析师认为，随着国家对环境的关注度提高(如国六排放标准)，发动机技术的进步、延长发动机油换油期、降低对尾气处理装置及对排放影响、提高燃油经济性以及进一步严格的环保法规，都将继续推动车用润滑油质量的发展。未来润滑油行业的竞争将逐步摒弃低端的价格竞争，变为产品和品牌的竞争，客户的需求逐渐向定制化、精细化转化，给润滑油企业带来了技术服务能力的新挑战。

The industrial chain of the lubricant industry is relatively complete, divided into the upstream petroleum refining industry and the additive industry, the lubricant manufacturing in the middle reaches, the downstream automotive industry, shipbuilding, engineering machinery, energy and chemical industries. According to the data of 2013-2018, the industrial output value of China's lubricant industry is basically consistent with GDP growth. Ai Media Consulting analysts believe that as the country's attention to the environment (such as the national six emission standards), engine technology advances, extend the engine oil change period, reduce the impact on the exhaust gas treatment device and emissions, improve fuel economy As well as further strict environmental regulations, the quality of automotive lubricants will continue to be promoted. In the future, the competition in the lubricant industry will gradually abandon the low-end price competition and become the competition of products and brands. The customer's demand will gradually be customized and refined, bringing new challenges to the lubricant service enterprises.

艾媒研报|和舰芯片研究报告：巨亏前行的芯片制造标杆

本报告研究涉及企业/品牌包括：和舰芯片、联华电子、厦门联芯、富拉凯咨询、橡木联合、台积电、中芯国际、三星、格罗方德

集成电路为信息产业的基础。中国虽为全球最大半导体市场，但国产率低，核心芯片极度缺乏。根据 IC Insights 统计资料，2018年中国集成电路自给率仅为15.35%。中国政府给予集成电路行业大力的政策支持及税收减免。2016-2018年和舰芯片收到共计52亿元的政府补助，2019年成为首家成功受理的台资晶圆代工企业。然而，芯片制造属于典型的资金密集型行业，和舰芯片在过去三年主要投入28nm工艺集成电路生产线的研发生产，投资额约50亿美元，目前仍处于亏损状态。根据艾媒咨询测算，和舰芯片主要固定资产和专有技术使用权成新率在60%以上，未来3年内的折旧摊销将依然巨大，难以盈利。且受限台湾半导体政策，和舰芯片技术落后台湾母公司一代，落后台积电两代，更将面临28nm制程激烈的市场竞争。

Integrated circuits are the foundation of the information industry. Although China is the world's largest semiconductor market, the country's productivity is low and core chips are extremely scarce. According to IC Insights statistics, China's IC self-sufficiency rate was only 15.35% in 2018. The Chinese government has given strong policy support and tax relief to the IC industry. In 2016-2018, HeJian received a total of 5.2 billion yuan in government subsidies. In 2019, HeJian became the first Taiwan-funded foundry company to be successfully accepted by the science and technology innovation board. However, chip manufacturing is a typical capital-intensive industry. In the past three years, HeJian has mainly invested in the research and development of 28nm process integrated circuit production lines, with an investment of about 5 billion US dollars, and is still in a deficit state. According to iiMedia Research, the newness rate of the main fixed assets and proprietary technology of HeJian is above 60%. Depreciation and amortization will remain huge in the next three years, making it difficult to make a profit. And limited by Taiwan's semiconductor policy, HeJian’s technology lags behind Taiwan's parent company by one generation and TSMC by two generations.

2016-2020集成电路产业全球市场态势与中国发展机遇分析预判报告

本报告涉及企业/品牌包括：杭州士兰微电子股份有限公司，立锜科技，华大半导体，晶丰明源，TRINAMIC，ROHM（罗姆），Fuji Electric（富士电机），三垦电气株式会社，飞利浦，美国NS，SGS-THOMSON意法微电子公司，深圳富满电子集团股份有限公司，深圳市茂捷半导体有限公司，圣邦微电子（北京）股份有限公司，无锡华润矽科微电子有限公司，美国国家半导体公司，恩智浦半导体公司， Maxim Integrated (MAXIM,美信)，美国无线电公司，富满电子集团股份有限公司，深圳市英锐芯电子科技有限公司，苏州坤元微电子有限公司，圣邦微电子股份有限公司，美国德州仪器公司，意法半导体公司（ST Microelectronics），安森美半导体(ON Semiconductor)，亚德诺半导体公司（Analog Devices），北京时代民芯科技有限公司，苏州云芯微电子科技有限公司，润石科技，上海贝岭股份有限公司，微芯科技（Microchip Technology Incorporated），亚德诺半导体技术有限公司（ADI），思佳讯（Skyworks），成都振芯科技股份有限公司，芯海科技（深圳）股份有限公司，中科芯集成电路股份有限公司，国民技术股份有限公司，北京君正集成电路股份有限公司，赛灵思（Xilinx），ESS Technology, Inc.，旭化成微电子株式会社（AKM, Inc.）

2018年，全球半导体产业呈良好发展趋向。数据显示，2018年全球集成电路市场全年总销售额约4784亿美元，同比增速超过10%。此外，近年来，中国电子工业持续高速增长，集成电路产业进入快速发展期。2018年，中国大陆市场销售额达1584亿美元，同比增长20%，中国市场已成为全球集成电路市场增长的主要推动力之一。在各方利好推动下，中国集成电路龙头企业的业绩近年来正持续向好。此外，新兴技术也将成为集成电路产业的未来核心产品，而核心技术及人才资源成为集成电路产业的可持续发展力。

In 2018, the global semiconductor industry is showing a good trend of development. Data show that the global integrated circuit market sales in 2018 totaled about 478.4 billion US dollars, an increase of more than 10% year-on-year. In addition, in recent years, China's electronic industry continues to grow at a high speed, and the integrated circuit industry has entered a period of rapid development. In 2018, sales in the mainland China market reached 158.4 billion US dollars, up 20% year on year. The Chinese market has become one of the main driving forces for the growth of the global integrated circuit market. Promoted by all parties, the performance of China's leading IC companies has been improving in recent years. In addition, emerging technologies will become the future core products of the integrated circuit industry, and core technologies and human resources will become the sustainable development of the integrated circuit industry.

艾媒咨询：2015中国3D打印市场研究报告

本报告是由艾媒咨询行业分析专家领衔撰写，主要分析了该行业的市场规模、发展现状与投资前景，同时对该行业的未来发展作出科学的趋势预测和专业的行业数据分析，帮助客户评估该行业的投资价值。

永创智能2021年三季度报告