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艾媒咨询 | 2025年中国洗浴服务消费市场调查数据
当前,中国洗浴服务消费市场正从单一清洁功能,向集休闲、社交、餐饮、养生于一体的复合型体验经济转型。消费者愈发注重洗浴服务的品质化与个性化,价格接受度稳步提升。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国洗浴服务消费市场调查数据》显示,2024年中国情绪经济市场规模达23077.67亿元,预计2029年将突破4.5万亿元;此外,2024年中国O2O市场规模为33076.1亿元,同比增长18.7%,预计2028年中国O2O市场规模有望突破5.9万亿元。情绪经济升温推动洗浴场所升级为 “情绪疗愈空间”,O2O 的高速增长则打通高效获客与服务优化通道,双向赋能下行业线上线下融合进程持续加速。
在2025年中国消费者最常选择的洗浴场所类型中,综合型洗浴中心占比最高,达到40.27%;其次是高端洗浴会所,占比为23.94%。此外,在消费者必选的核心服务项目中,搓澡(含普通搓澡、特色搓澡)占比最高,达到55.70%。其次是桑拿/汗蒸,占比为48.32%。这表明,当前洗浴消费呈现“体验多元化”与“需求核心化”并存的特征。综合型洗浴中心因其一站式服务能力最受青睐,而搓澡、桑拿等传统项目作为“经典必选项”仍占据不可动摇的地位。未来行业需在丰富业态组合的同时,持续夯实核心服务的专业品质与体验升级。
艾媒咨询分析师认为,未来中国洗浴服务行业将朝着健康化、智能化、多元化方向深度发展,从单一清洁功能转向综合休闲体验。健康养生成为核心,会融合中医理疗、水疗等专业服务,满足消费者保健需求;科技赋能持续深化,智能预约、大数据个性化推荐等技术会提升服务效率与体验;同时,行业跨界融合加速,结合餐饮、亲子、社交等场景打造“洗浴+”模式,还会融入地方文化打造特色体验,成为都市人群休闲社交的重要选择。
At present, the Chinese bath service consumption market is transforming from a single cleaning function to a composite experience economy integrating leisure, socializing, dining, and health preservation. Consumers are increasingly emphasizing the quality and personalization of bath services, and their price acceptance is steadily increasing. According to the latest "2025 China Bath Service Consumption Market Survey Data" released by iiMedia Research, a leading third-party data mining and analysis institution for the new economy industry, the scale of the Chinese emotional economy market reached 2,307.767 billion yuan in 2024 and is expected to exceed 4.5 trillion yuan by 2029. Additionally, the scale of the Chinese O2O market was 3,307.61 billion yuan in 2024, growing by 18.7% year-on-year, and is projected to exceed 5.9 trillion yuan by 2028. The warming of the emotional economy is driving bath places to upgrade into "emotional healing spaces", while the rapid growth of O2O is opening up efficient customer acquisition and service optimization channels. Under the dual empowerment, the process of online and offline integration in the industry is continuously accelerating.
Among the types of bath places that Chinese consumers most frequently choose in 2025, comprehensive bath centers have the highest proportion, reaching 40.27%; followed by high-end bath clubs, accounting for 23.94%. Additionally, among the core service items that consumers must choose, scrubbing (including regular scrubbing and special scrubbing) has the highest proportion, reaching 55.70%; followed by sauna/hot steam, accounting for 48.32%. This indicates that the current bath consumption presents a coexistence of "diversified experiences" and "core demand". Comprehensive bath centers are the most favored due to their one-stop service capabilities, while traditional services such as scrubbing and sauna remain indispensable as "classic must-haves". In the future, the industry needs to enrich its business combinations while continuously enhancing the professional quality and experience upgrade of core services.
Analysts from iiMedia Research believe that in the future, the Chinese bath service industry will deeply develop in the directions of health, intelligence, and diversification, shifting from a single cleaning function to a comprehensive leisure experience. Health preservation will become the core, integrating professional services such as traditional Chinese medicine therapy and hydrotherapy to meet consumers' health care needs; technological empowerment will continue to deepen, with technologies like intelligent reservation and big data personalized recommendations enhancing service efficiency and experience; at the same time, the industry's cross-border integration will accelerate, creating "bath +" models by combining with dining, family, and social interaction scenarios, and integrating local culture to create distinctive experiences, becoming an important choice for urban residents' leisure and social interaction.艾媒咨询 | 2025年中国推拿行业发展状况与消费行为调查数据
当前,中国推拿行业正迎来快速发展期。传统中医推拿与现代健康理念深度融合,消费群体从以中老年为主扩展至年轻白领,推动服务向专业化、细分化和品牌化升级。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国推拿行业发展状况与消费行为调查数据》显示,在政策支持、技术革新和消费需求升级的共同驱动下,中国大健康产业正步入一个规模持续扩张、内涵不断丰富、模式日趋创新的黄金发展期。推拿行业作为大健康产业的重要组成部分,深度融入健康管理、康复和养生服务领域,未来市场空间将进一步扩大。
在2025年中国消费者定期接受推拿服务的调查中,93.37%的消费者表示“会”定期接受推拿服务,而只有6.63%的消费者表示“不会”。这表明绝大多数中国消费者倾向于定期接受推拿服务。此外,在2025年中国消费者选择推拿或按摩服务时关注的具体服务细节中,技师的专业资质(如中医推拿师资格证、从业年限)以61.44%的占比成为消费者最关注的因素。其次是推拿手法的针对性(如针对颈肩/腰椎/疲劳的定制化手法),占比61.33%,与专业资质几乎持平。服务环境的卫生程度(如床品消毒、房间通风)占比46.52%,位列第三。这些数据表明,中国推拿消费市场正朝着专业化、功能化和理性化方向发展,“技术信任”取代“环境偏好”成为消费者选择的首要依据,推动行业从体验型服务向基于专业价值的健康管理转型。
艾媒咨询分析师认为,中国推拿行业未来将呈现专业化、科技化与融合化三大发展趋势。政策引导与标准化进程加速,推动从业人员持证上岗与技能分级成为常态,“专业资质”成为消费决策核心。技术赋能深化,AI助力的智能推拿设备与线上预约、健康管理平台广泛结合,提升服务可及性与个性化体验。消费群体持续年轻化,推动服务向“推拿+”多元场景延伸,与运动康复、职场健康、情绪疗愈等需求紧密结合。与此同时,品牌化与连锁化进程提速,推动行业从分散走向集中,兼具中医底蕴与现代健康管理理念的优质服务商将引领市场升级。
At present, the Chinese massage industry is experiencing a period of rapid development. Traditional Chinese massage and modern health concepts are deeply integrated, and the consumer base has expanded from mainly middle-aged and elderly people to young white-collar workers, driving the service towards professionalization, specialization and branding. According to the latest "2025 China Massage Industry Development Status and Consumer Behavior Survey Data" released by iiMedia Research, a leading third-party data mining and analysis agency for the new economy industry, under the joint drive of policy support, technological innovation and upgraded consumer demand, China's big health industry is entering a golden development period of continuous scale expansion, enriched connotation and increasingly innovative models. As an important part of the big health industry, the massage industry is deeply integrated into the fields of health management, rehabilitation and health preservation, and its future market space will further expand.
In the 2025 survey on Chinese consumers' regular massage service consumption, 93.37% of consumers said they "would" regularly receive massage services, while only 6.63% said they "would not". This indicates that the vast majority of Chinese consumers tend to receive regular massage services. In addition, among the specific service details that Chinese consumers pay attention to when choosing massage or massage services in 2025, the professional qualifications of the technicians (such as the qualification certificate of traditional Chinese massage therapists and years of service) have become the most concerned factor by consumers, with a proportion of 61.44%. The second is the targeted nature of the massage techniques (such as customized techniques for neck and shoulder, lumbar vertebrae, and fatigue), with a proportion of 61.33%, almost equal to professional qualifications. The hygiene level of the service environment (such as bed linen disinfection and room ventilation) accounts for 46.52%, ranking third. These data indicate that the Chinese massage consumption market is moving towards professionalization, functionalization and rationalization. "Technical trust" has replaced "environmental preference" as the primary basis for consumer choice, promoting the industry's transformation from experience-based services to health management based on professional value.
Analysts from iiMedia Research believe that the Chinese massage industry will present three major development trends in the future: professionalization, technologicalization and integration. Policy guidance and the acceleration of the standardization process will make it a norm for practitioners to hold certificates and have skill grading, with "professional qualifications" becoming the core of consumer decision-making. The deepening of technology empowerment, with the wide integration of AI-assisted intelligent massage equipment and online appointment and health management platforms, will enhance service accessibility and personalized experience. The continuous youngening of the consumer base will drive services to extend to "massage +" multi-scenario applications, closely combining with needs such as sports rehabilitation, workplace health and emotional therapy. At the same time, the acceleration of branding and chain processes will drive the industry from dispersion to concentration, with high-quality service providers that combine traditional Chinese medicine heritage and modern health management concepts leading the market upgrade.
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