艾媒舆情|2020中国春运抢票软件变“黄牛”现象引质疑舆情监测报告

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本报告研究涉及企业/品牌/案例：去哪儿APP，智行火车票，飞猪，携程，同程艺龙，美团，高铁管家，新华网，央视网，时代周报

春节购票是刚需，有需求就会催生商机，抢票软件应运而生，特别是对高铁票热门站点一票难求。因此官方铁路售票软件12306和抢票平台之间的博弈长期存在。抢票软件只是将用户手动购买车票的链路照搬，用机器来操作，利用企业带宽和机器速度来当“代购”。购买了加速包或VIP的不同之处在于，刷新的频率可能会从30秒一次变成10秒一次或5秒一次，或者多个服务器同时抢票。但是，能不能抢到票仍然是概率问题。抢票难的根本原因是供求关系不平衡。
Buying tickets for the Spring Festival is just needed, and when there is demand, it will generate business opportunities. Ticket-grabbing software has emerged, especially for high-speed rail tickets. Therefore, the game between the official railway ticketing software 12306 and the ticket grabbing platform has long existed. The ticket-grabbing software simply copies the link where the user manually purchases the ticket, operates it with a machine, and uses the enterprise bandwidth and machine speed as a "purchasing agent". The difference between purchasing an acceleration package or VIP is that the refresh frequency may change from 30 seconds to 10 seconds or 5 seconds, or multiple servers can grab tickets at the same time. However, it is still a matter of probability whether tickets can be seized. The root cause of the difficulty in grabbing tickets is the imbalance between supply and demand.