全球领先的新经济产业第三方数据挖掘与分析机构
关于“公共服务”的报告
艾媒咨询 | 2025年中国托育行业消费行为调查数据
在全球范围内,0-3岁婴幼儿的托育服务已成为各个国家或地区高度重视的家庭政策议题, 并被上升为公共服务体系建设的一部分。随着中国实施“三孩生育政策”,对婴幼儿托育行业的需求正在不断增加,更多家长会考虑将孩子送到托育机构。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国托育行业发展状况及消费行为调查数据》数据显示,2024年中国0-3岁婴幼儿托育市场规模为1518.1亿元,预计2030年中国0-3岁婴幼儿托育市场规模达2323.1亿元。调研数据显示,居住地附近缺乏合适的玩伴或教育环境的需求以39.29%的占比位居首位,凸显了家长对儿童成长环境的高度关注。与此同时,让孩子提前适应集体生活和通过早期教育开发孩子能力的需求均以35.71%的占比并列第二,反映出家长对孩子社交能力培养和早期智力发展的同等重视。在托育机构选择方面,社区托育机构以45.54%的占比成为家长的首选,体现了他们对便捷性和社区归属感的偏好;公办托育机构则以43.08%的占比紧随其后,进一步印证了家长对公办机构专业性和规范性的信任与青睐。艾媒咨询分析师认为,家长对儿童早期教育和社交能力培养的重视推动了托育需求的增长,同时政策支持和社会资本的涌入也为市场注入了活力。然而,托育市场仍面临着服务质量参差不齐、师资力量不足等挑战。未来,随着标准化建设和科技赋能,托育市场将朝着更专业、更智能、更普惠的方向发展,成为解决家庭育儿难题的重要支撑。
Globally, childcare services for infants and toddlers aged 0-3 have become a highly valued family policy issue in various countries or regions and have been elevated to a part of the public service system construction. With the implementation of the "three-child fertility policy" in China, the demand for the infant and toddler care industry is constantly increasing, and more parents will consider sending their children to care institutions. According to the latest "Survey data on the development status and consumer behavior of China's childcare industry in 2025" released by iiMedia Research, a globally leading third-party data mining and analysis institution for the new economy industry, the market size of childcare for infants and toddlers aged 0-3 in China will be 151.81 billion yuan in 2024. It is estimated that the market size of infant and toddler care for children aged 0-3 in China will reach 232.31 billion yuan by 2030. Research data shows that the demand for a lack of suitable playmates or educational environments near one's residence ranks first with a proportion of 39.29%, highlighting parents' high concern about their children's growth environment. Meanwhile, the demands for children to adapt to collective life in advance and for developing children's abilities through early education both accounted for 35.71% and tied for second place, reflecting parents' equal emphasis on the cultivation of children's social skills and early intellectual development. In terms of the selection of childcare institutions, community-based childcare institutions, with a proportion of 45.54%, have become the first choice for parents, reflecting their preference for convenience and a sense of community belonging. Public childcare institutions followed closely with a proportion of 43.08%, further confirming parents' trust and favor for the professionalism and standardization of public institutions. Analysts from iiMedia Research believe that parents' emphasis on early childhood education and the cultivation of social skills has driven the growth of the demand for childcare services. Meanwhile, policy support and the influx of social capital have also injected vitality into the market. However, the childcare market still faces challenges such as uneven service quality and insufficient teaching staff. In the future, with the construction of standardization and the empowerment of technology, the childcare market will develop in a more professional, intelligent and inclusive direction, becoming an important support for solving the problems of family child-rearing.艾媒咨询 | 2025年中国电子签名行业发展状况与用户行为调查数据
随着电子签名技术的成熟完善,其应用场景持续拓展,广泛应用于以供应链合同签署为代表的企业服务领域,以政务审批为例的公共服务领域,以及个人事务办理等民生消费领域。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国电子签名行业发展状况与用户行为调查数据》数据显示,在企业端数据中,以民营主体为核心应用领域,周均使用电子签名101-500次,偏好短期服务采购,反映中小企业在数字化转型中对轻量化、灵活化电子签约工具的刚需。用户端数据显示,个人签署需求主导市场,由此催生了套餐化消费模式,46.43%用户黏性集中于2-3年使用周期。应用场景以商务合作和企业合同管理为核心,驱动数字化资产管理成为核心价值认知。腾讯电子签以29.48%市占率领先,其优势与用户最关注的操作便捷性形成正向反馈。但行业痛点集中于流程安全焦虑与效率瓶颈,制约体验升级。艾媒咨询分析师认为,需构建多层级身份核验体系强化签署全链路安全,通过AI智能模板优化签署响应速度;针对民营企业高频需求开发行业垂直解决方案,同时完善个人用户端社交化签署场景,依托头部平台生态优势拓展政企协作网络,推动电子签名向全领域可信数字化基建设施演进。
With the maturity and perfection of electronic signature technology, its application scenarios continue to expand, and it is widely used in the enterprise service field represented by supply chain contract signing, the public service field taking government affairs approval as an example, and the livelihood consumption field such as personal affairs handling. According to the latest survey Survey data of development status and user behavior of China's electronic signature industry in 2025 released by iiMedia Research, the world's leading third-party data mining and analysis institution in the new economy industry, private entities are the core application fields in the enterprise-side data, and electronic signatures are used 101-500 times a week. Preference for short-term service procurement reflects smes' need for lightweight and flexible e-contracting tools in their digital transformation. The consumer data shows that the individual signature demand dominates the market, thus giving birth to the package consumption model, and 46.43% of user stickiness is concentrated in the 2-3 year use cycle. The application scenario takes business cooperation and enterprise contract management as the core, and drives digital asset management to become the core value cognition. Tencent e-visa led the market with 29.48%, and its advantages formed a positive feedback with the convenience of operation that users were most concerned about. However, the industry's pain points focus on process safety anxiety and efficiency bottlenecks, which restrict the upgrade of experience. AI Media Consulting analysts believe that it is necessary to build a multi-level identity verification system to strengthen the signing of the full link security, and optimize the signing response speed through iiMedia Research believe that; develop industry vertical solutions for the high-frequency needs of private enterprises, while improving the social signing scene of individual clients, relying on the ecological advantages of the head platform to expand the government-enterprise collaboration network, and promote the evolution of electronic signatures to trusted digital infrastructure in the whole field.艾媒咨询 | 2025年中国高精定位市场消费行为调查数据
随着高精定位技术的迭代优化,其应用范围也不断扩大,广泛应用于以车辆导航、自动驾驶为例的智慧出行领域,以基础设施监测为例的公共服务领域,以及电网、港口智能监测等产业升级领域。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国高精定位市场消费行为调查数据》数据显示,道路导航(包括骑行、步行等方式)以48.84%的占比位居首位,凸显了消费者对导航功能的高度依赖,进一步印证了高精定位技术在日常生活场景中的广泛应用。与此同时,“有助于高危行业(如矿业)更便利作业”以51.22%的占比成为消费者最认可的应用方向,表明高精定位技术在高危行业中的潜力备受期待,其提升作业效率和保障安全的特性得到了广泛认可。此外,技术进步与成本降低以50.39%的占比成为影响高精定位技术普及的最主要因素,反映了技术迭代和成本优化在推动市场发展中的关键作用,也为行业未来的创新方向提供了重要启示。艾媒咨询分析师认为,在全球经济迈向高质量发展的新背景下,公共基础设施的运行、行业的解决方案或是大众生活出行领域的数字化,都离不开以数据决策为基础。而高精定位作为精准位置数据获取的基础技术,将延伸更多元化的符合市场发展的数据技术产品和服务,市场需求将持续提升。
With the iterative optimization of high-precision positioning technology, its application scope is also expanding, and it is widely used in the field of intelligent travel with vehicle navigation and automatic driving as an example, in the field of public service with infrastructure monitoring as an example, and in the field of industrial upgrading such as power grid and port intelligent monitoring. According to the latest "Survey data of consumption behavior of China's High-Precision Positioning Market in 2025" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, road navigation (including cycling, walking, etc.) ranks first with 48.84%. It highlights the high dependence of consumers on navigation functions, and further confirms the wide application of high-precision positioning technology in daily life scenes. At the same time, "help high-risk industries (such as mining) more convenient operation" accounted for 51.22% of consumers to become the most recognized application direction, indicating that the potential of high-precision positioning technology in high-risk industries is highly anticipated, and its characteristics of improving operational efficiency and ensuring safety have been widely recognized. In addition, technological progress and cost reduction accounted for 50.39% to become the most important factors affecting the popularity of high-precision positioning technology, reflecting the key role of technology iteration and cost optimization in promoting market development, and also providing important inspiration for the future innovation direction of the industry. Analysts from IIMedia Consulting believe that in the new context of the global economy moving toward high-quality development, the operation of public infrastructure, industry solutions or digital intelligence in the field of mass life and travel are inseparable from data-based decision-making. As the basic technology for accurate location data acquisition, high-precision positioning will extend more diversified data technology products and services in line with market development, and market demand will continue to increase.艾媒咨询 | 2025年中国洗浴服务消费市场调查数据
当前,中国洗浴服务消费市场正从单一清洁功能,向集休闲、社交、餐饮、养生于一体的复合型体验经济转型。消费者愈发注重洗浴服务的品质化与个性化,价格接受度稳步提升。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国洗浴服务消费市场调查数据》显示,2024年中国情绪经济市场规模达23077.67亿元,预计2029年将突破4.5万亿元;此外,2024年中国O2O市场规模为33076.1亿元,同比增长18.7%,预计2028年中国O2O市场规模有望突破5.9万亿元。情绪经济升温推动洗浴场所升级为 “情绪疗愈空间”,O2O 的高速增长则打通高效获客与服务优化通道,双向赋能下行业线上线下融合进程持续加速。
在2025年中国消费者最常选择的洗浴场所类型中,综合型洗浴中心占比最高,达到40.27%;其次是高端洗浴会所,占比为23.94%。此外,在消费者必选的核心服务项目中,搓澡(含普通搓澡、特色搓澡)占比最高,达到55.70%。其次是桑拿/汗蒸,占比为48.32%。这表明,当前洗浴消费呈现“体验多元化”与“需求核心化”并存的特征。综合型洗浴中心因其一站式服务能力最受青睐,而搓澡、桑拿等传统项目作为“经典必选项”仍占据不可动摇的地位。未来行业需在丰富业态组合的同时,持续夯实核心服务的专业品质与体验升级。
艾媒咨询分析师认为,未来中国洗浴服务行业将朝着健康化、智能化、多元化方向深度发展,从单一清洁功能转向综合休闲体验。健康养生成为核心,会融合中医理疗、水疗等专业服务,满足消费者保健需求;科技赋能持续深化,智能预约、大数据个性化推荐等技术会提升服务效率与体验;同时,行业跨界融合加速,结合餐饮、亲子、社交等场景打造“洗浴+”模式,还会融入地方文化打造特色体验,成为都市人群休闲社交的重要选择。
At present, the Chinese bath service consumption market is transforming from a single cleaning function to a composite experience economy integrating leisure, socializing, dining, and health preservation. Consumers are increasingly emphasizing the quality and personalization of bath services, and their price acceptance is steadily increasing. According to the latest "2025 China Bath Service Consumption Market Survey Data" released by iiMedia Research, a leading third-party data mining and analysis institution for the new economy industry, the scale of the Chinese emotional economy market reached 2,307.767 billion yuan in 2024 and is expected to exceed 4.5 trillion yuan by 2029. Additionally, the scale of the Chinese O2O market was 3,307.61 billion yuan in 2024, growing by 18.7% year-on-year, and is projected to exceed 5.9 trillion yuan by 2028. The warming of the emotional economy is driving bath places to upgrade into "emotional healing spaces", while the rapid growth of O2O is opening up efficient customer acquisition and service optimization channels. Under the dual empowerment, the process of online and offline integration in the industry is continuously accelerating.
Among the types of bath places that Chinese consumers most frequently choose in 2025, comprehensive bath centers have the highest proportion, reaching 40.27%; followed by high-end bath clubs, accounting for 23.94%. Additionally, among the core service items that consumers must choose, scrubbing (including regular scrubbing and special scrubbing) has the highest proportion, reaching 55.70%; followed by sauna/hot steam, accounting for 48.32%. This indicates that the current bath consumption presents a coexistence of "diversified experiences" and "core demand". Comprehensive bath centers are the most favored due to their one-stop service capabilities, while traditional services such as scrubbing and sauna remain indispensable as "classic must-haves". In the future, the industry needs to enrich its business combinations while continuously enhancing the professional quality and experience upgrade of core services.
Analysts from iiMedia Research believe that in the future, the Chinese bath service industry will deeply develop in the directions of health, intelligence, and diversification, shifting from a single cleaning function to a comprehensive leisure experience. Health preservation will become the core, integrating professional services such as traditional Chinese medicine therapy and hydrotherapy to meet consumers' health care needs; technological empowerment will continue to deepen, with technologies like intelligent reservation and big data personalized recommendations enhancing service efficiency and experience; at the same time, the industry's cross-border integration will accelerate, creating "bath +" models by combining with dining, family, and social interaction scenarios, and integrating local culture to create distinctive experiences, becoming an important choice for urban residents' leisure and social interaction.艾媒咨询|2020上半年中国企业服务发展全景报告
本报告研究涉及企业/品牌/案例:优税猫、Moka、钉钉、有赞。
中国数字化转型不断深入,数字经济规模持续增加。数据显示,2019年中国数字经济规模达35.8万亿元,占GDP比重为36.2%,此外,中小企业数量持续增加,2019年期末企业主体数量达3858.3万户,艾媒咨询分析师认为,中国中小企业数量庞大,整体数字化仍有大幅提升空间,企业数字化服务需求广。在技术、政策等推动下,中国企业服务市场有广阔的发展空间,迎来百花齐放局面,人力资源、财税、营销等具备一定刚需特征的服务市场有望率先普及壮大。在市场认知方面,iiMedia Research(艾媒咨询)数据显示,32.0%的受访职场人认为受疫情影响企业会提高对企业服务市场的关注,23.7%的受访职场人认为企业会加大对相关服务的投入。疫情的爆发使越来越多企业认知到数字化转型的重要性,对以数字化为代表的企业服务关注度上升,有利于企业服务的市场渗透。
In recent years, China's digital transformation has continued to deepen, and the scale of the digital economy has continued to increase. Data show that in 2019, the scale of China’s digital economy reached 35.8 trillion yuan, accounting for 36.2% of GDP. In addition, the number of small and medium-sized enterprises continued to increase. At the end of 2019, the number of Chinese enterprises reached 38.583 million. iiMedia Consulting analysts believe that the number of China’s small and medium-sized enterprises is huge, and there is still room for substantial improvement in overall digitalization, and the demand for digital services of enterprises is wide. Driven by technology, policies and other factors, the China's corporate service market has broad room for development and the market blossom. The service market with certain rigid demand characteristics such as human resources, finance and taxation, and marketing is expected to take the lead in popularity and growth. In terms of market perception, as the data of iiMedia Research showed, 32.0% of workplace respondents believe that companies affected by COVID-19 will increase their attention to the corporate service market, and 23.7% of workplace respondents believe that companies will increase the investment in related services. The outbreak of COVID-19 has made more and more companies realize the importance of digital transformation, and their attention to corporate services represented by digitalization has increased, which is conducive to the market penetration of corporate services.
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