艾媒咨询 | 2025年中国家政行业发展状况与消费者行为调研数据

中国家政行业正处于需求爆发式增长与转型升级并行的发展阶段，春节等节点的季节性消费热潮尤为显著。全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research（艾媒咨询）最新发布《2025年中国家政行业发展状况与消费者行为调研数据》数据显示，2025年中国家政服务市场规模已达12847亿元，预计2027年将进一步增长至13855亿元。人口老龄化加深与家庭结构持续变化，催生出家政服务的刚性消费需求，而政策推动下的行业规范化发展与专业化升级，更在持续释放市场的增长潜力。从消费选择来看，2025年中国消费者挑选家政服务时，40.91%的受访者最看重工作质量，38.01%关注收费价格，另有34.47% 会重视服务人员的个人情况，消费决策更趋理性与务实。艾媒咨询分析师认为，当下消费者对便捷、专业的生活服务需求日益旺盛，家政行业亟需抓住数字化转型与品质升级的时代机遇，通过标准化服务与差异化创新提升用户体验，满足多元化的家庭服务需求，精细化与智能化也将成为行业未来的核心竞争方向。
The domestic housekeeping industry in China is currently in a stage of explosive growth in demand and concurrent transformation and upgrading. The seasonal consumption boom during festivals and other events is particularly significant. The latest report titled "Research Data on the Development Status and Consumer Behavior of the Domestic Service Industry in China in 2025" released by iiMedia Research (iResearch), a global leading third-party data mining and analysis institution in the new economy industry, shows that the market size of domestic housekeeping services in China has reached 1,284.7 billion yuan in 2025, and is expected to further increase to 1,385.5 billion yuan by 2027. The deepening of population aging and the continuous changes in family structure have given rise to the rigid consumption demand for domestic housekeeping services. Moreover, the industry's standardized development and professional upgrading driven by policies are continuously releasing the growth potential of the market. From the perspective of consumption choices, in 2025, when Chinese consumers select domestic housekeeping services, 40.91% of the respondents consider work quality the most important factor, 38.01% pay attention to the charging price, and another 34.47% will value the personal situation of the service personnel. The consumption decisions have become more rational and pragmatic. Analysts from iResearch believe that at present, consumers' demand for convenient and professional life services is increasingly旺盛. The domestic housekeeping industry urgently needs to seize the opportunities of digital transformation and quality upgrade in this era， by providing standardized services and differentiated innovations to enhance user experience and meet diversified family service needs. Precision and intelligence will also become the core competitive direction of the industry in the future.

艾媒报告|2020H1中国婴幼市场运行状况及消费行为调研报告

本报告研究涉及企业/品牌/案例:中国飞鹤，美赞臣，爹地宝贝，圣顿教育，美吉姆
其他提及企业/品牌：天猫，京东，苏宁，爱婴岛，孩子王，乐友，贝贝网，宝宝树，蜜芽，妈妈网，妈妈帮，阿里，君乐宝，伊利等。

2020年5月6日，全球知名的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询) 发布《2020H1中国婴幼市场运行状况及消费行为调研报告》。报告根据艾媒数据中心、艾媒咨询商业情报数据库、艾媒商情舆情数据监测系统基础数据，对食品、用品、服务等婴幼儿市场的各个细分领域运行状况进行市场分析，并且通过1017名用户的问卷调研对以及消费行为进行了考察，结合飞鹤、美赞臣、爹地宝贝等企业的案例分析，判断2020-2021年中国婴幼行业的发展趋势。艾媒咨询分析师认为，随着收入的提升，意味着消费群体有了更多支出的空间，中国居民的婴幼儿相关消费能力增强，对婴幼儿产业有一定的利好作用。但是由于收入水平有限且支出种类多，宝妈在婴幼儿产品的支出中则保持谨慎的态度，但是消费金额高的人群占比在将来会有增加。

Infant industry consumption is just in need, with a huge consumer group. The impact of the new crown epidemic on the infant and child industry segmentation is different. In terms of APP, the average number of monthly active users bred by Mom.com in January 2020 reached 17.514 million, an increase of 2.47% month-on-month; and the infant and childcare industry received a significant impact. The market size in 2020 is expected to decline by 60%.

艾媒报告|2020Q1中国婴幼儿辅食行业运行监测报告

本报告研究涉及企业/品牌/案例：卡夫亨氏,嘉宝,小皮,英氏,方广

在中国居民可支配收入显著提高、全面放开二孩政策以及育儿观念转变的三重刺激下，近年来婴幼儿辅食行业年均增长率超过18%，2018年行业产量更是达到13.2万吨，但是行业仍处于供不应求的状态，供求仍存在巨大缺口。参考港澳欧美的消费模式，市场潜力还未完全释放。从市场表现来看，在细分市场中谷物类辅食最受青睐，而国产品牌亦积累良好的口碑。iiMedia Research(艾媒咨询)数据显示，22.7%的受访网民主要出于安全原因选择自制婴幼儿辅食，但超过六成网民也抱怨自制耗时耗力的缺点。从消费情况来看, 安全性是婴幼儿辅食消费的首要因素，同时，消费者青睐更具信任度的线下渠道。总体来说，78.2%的受访网民对婴幼儿辅食产品表示满意，但是网民仍指出了产品价格高、品质不稳定等不足，并期待未来产品在安全、营养等方面的改进。

Driven by the significant increase in disposable income of Chinese residents, the universal two-child policy and the change in parenting concepts, the average annual growth rate of the infant supplementary food industry has exceeded 18% in recent years, and the industry output in 2018 reached 132,000 tons, but there is still a huge gap between supply and demand. Refer to the consumption patterns in Hong Kong, Macao and western countries, the market potential has not yet been fully released. From the perspective of market performance, cereal-based supplementary food are the most popular, and domestic brands have gained good reputation. As the data of iiMedia Research showed, 22.7% of the netizens surveyed chose to make infant supplementary food by their own mainly for safety reasons, but more than 60% of netizens also complained about its shortcomings like time and labor consuming. In terms of consumption, safety is the primary factor in infant supplementary food consumption. At the same time, consumers prefer to purchase infant supplementary food in a physical store with greater trust. Overall, 78.2% of the surveyed netizens showed satisfaction with infant supplementary food industry, but netizens still pointed out that prices of some products were too expensive and the quality was unstable, and they looked forward to future improvements in products’ safety and nutrition.

艾媒报告|2019年12月中国母婴行业运行状况及头部企业月度监测报告

本报告研究涉及企业/品牌/案例：巴拉巴拉，全棉时代，帮宝适，NIKE，DAVE&BELLA，好孩子，可优比，Moony，贝因美，辉山乳业，阿里云，蒙牛，浙江一鸣，Gerber/嘉宝，Little Freddie/小皮，Heinz/亨氏，Earth’s best/爱思贝，Happy baby/禧贝，Engnice/英氏，Bellamy’s/贝拉米，方广，Eastwes/伊威，RIVSEA/禾泱泱，bio island，Childlife/童年时光，Nemans/纽曼思，Baby Ddrops，BIOSTIME/合生元，Nature’s Way，Eric Favre，CULTURELLE/康萃乐，Autili/澳特力，Ostelin，佳贝艾特，卡洛塔妮，可瑞康，御宝，蓝河，百跃谱恩，圣元圣特拉慕朵拉小羊，羊羊100，和氏，爱他美，启赋，a2，美素佳儿，飞鹤，美赞臣，雅培，惠氏，诺优能，君乐宝，雅培菁智有机，惠氏启赋蕴萃，Healthy times 爱斯时光，飞鹤臻稚，Alra宝贝与我，Neolac悠蓝，蒙牛瑞哺恩，Hipp喜宝，澳优淳璀

随着二孩政策的全面开放、消费升级和她经济崛起，母婴产业发展势头迅猛。本报告主要通过月子中心、婴儿食品、母婴购物、亲子教育四方面对母婴产业进行热点监测及数据分析。iiMedia Research（艾媒咨询）数据显示，2019年，中国月子中心数量可达4439家，但母婴电商获得投融资金额和数量均为近四年最低值。分析师认为，母婴各细分行业负面新闻不断，需要进一步加强行业规范和监管力度，以提升产业竞争力。

With the full opening of the two-child policy, the upgrading of consumption and the rise of her economy, the mother and infant industry is developing rapidly. This report mainly conducts hot spot monitoring and data analysis on the mother and infant industry through four aspects: the confinement center, baby food, mother and baby shopping, and parent-child education. According to iiMedia Research, in 2019, the number of monthly child centers in China can reach 4,439, but the amount and number of investment and financing for mother and baby e-commerce are the lowest in nearly four years. Analysts believe that the negative news in the various mother and infant sub-sectors continues, and it is necessary to further strengthen industry norms and supervision in order to enhance industrial competitiveness.

艾媒报告|2019中国婴幼儿保育行业细分领域深度分析报告

本报告研究涉及企业/品牌/案例：华润万家、Ekoala、美国费雪公司、长春长生生物科技股份有限公司、拉克塔利斯集团、帮宝适、好奇、妙而舒、大王、MOONY、妈咪宝贝、安儿乐、雀氏、茵茵、爹地宝贝、露安适、DODIE、凯儿得乐、倍康、米菲、吉氏、一朵、纽诺教育、馨心教育、圣顿教育、袋鼠麻麻、多乐小熊、Urjoy school

中国的婴幼儿保育行业主要包括婴幼儿食品、用品、医疗、托育等领域。在婴幼儿食品领域，2019年，中国婴幼儿的辅食渗透率仅为25.0%左右，中国大陆婴幼儿的辅食和奶粉消费额的比例为1:7，中国港澳台地区为1:4，欧美等发达国家为1:1。在婴童用品领域，2018年中国婴儿推车市场规模达到132.1亿元，同比增长6.3%。63.9%的消费者计划在2019年增加消费支出，其中22.0%的消费者预计消费支出增加比例超过三成。在婴幼儿医疗领域，2018年，共有28种药品被要求修改说明书，包括一些中药注射剂、中成药大品种等。在婴幼儿照护领域，2019年5月，中国国务院发布了《国务院办公厅关于促进3岁以下婴幼儿照护服务发展的指导意见》，提出要大力推动婴幼儿照护行业发展，而2019年中国3岁以下婴幼儿在各类托育机构的入托率仅为4.1%，远远低于发达国家25%-55%的入托率。

China's infant and children care industry mainly includes infant food, supplies, medical care, and childcare. In the field of infant food, in 2019, the penetration rate of complementary food for infants and young children in China was only about 25.0%. Meanwhile, the ratio of food supplement and milk powder consumption for infants and toddlers in mainland China is 1:7, while in developed countries (Europe and the United States, etc.), the ratio is 1:1, and that in Hong Kong, Macao and Taiwan is 1:4. In the field of baby products, the size of China's baby stroller market reached 13.21 billion yuan in 2018, a year-on-year increase of 6.3%. 63.9% of consumers plan to increase consumer spending in 2019, with 22.0% of them expecting a 30% increase in consumer spending. In the field of infant and child medical care, in 2018, a total of 28 kinds of medicines were required to modify the instructions, including some Chinese medicine injections and large varieties of proprietary Chinese medicines. In the field of infant care, in May 2019, the State Council of China issued the “Guiding Opinions of the General Office of the State Council on Promoting the Development of Infant and Child Care Services Under 3 Years Old”, proposing to vigorously promote the development of infant care industry. China’s infants and young children have a 4.1% enrollment rate in various types of care institutions, far lower than the enrollment rate of 25%-55% in developed countries.