全球领先的新经济产业第三方数据挖掘与分析机构
关于“上下游”的报告
艾媒咨询 | 2025年中国密室逃脱行业消费行为调查数据
密室逃脱作为一种新兴的线下娱乐业态,近年来市场规模不断扩大,其受欢迎程度持续攀升。消费群体也日益多元,市场正不断拓展受众边界。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国密室逃脱行业消费行为调查数据》数据显示,消费者更期待密室逃脱游戏带来的氛围体验,占比达到33.61%。同时,超过一半的密室逃脱消费者(58.40%)愿意向朋友推荐店铺和主题,这表明密室逃脱行业具有较强的口碑传播潜力。密室逃脱行业在技术创新、消费体验升级和市场拓展方面展现出巨大潜力,未来有望成为娱乐市场中的重要组成部分。但密室逃脱行业也面临一些挑战,如游戏类型和内容的同质化问题。消费者对游戏类型的多样化和内容升级有较高期待,商家需要在剧情设计和谜题难度上不断创新。
As an emerging offline entertainment business format, the market scale of escape rooms has been continuously expanding in recent years, and their popularity has been steadily rising. The consumer group has also become increasingly diverse, and the market is constantly expanding its audience boundaries. According to the latest "Survey data on consumer behavior in China's escape room industry in 2025" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, consumers are more expecting the atmosphere experience brought by escape room games, accounting for 33.61%. At the same time, more than half of the escape room consumers (58.40%) are willing to recommend the store and theme to their friends, which indicates that the escape room industry has strong word-of-mouth communication potential. The escape room industry shows great potential in technological innovation, consumption experience upgrading and market expansion, and is expected to become an important part of the entertainment market in the future. However, the escape room industry also faces some challenges, such as the homogenization of game types and content. Consumers have high expectations for the diversification of game types and the upgrading of content, and merchants need to continuously innovate in plot design and puzzle difficulty.艾媒咨询|2020上半年中国到店餐饮专题研究报告
本报告研究涉及企业/品牌/案例:美团点评、口碑、掌上生活。
中国餐饮行业一直保持着良好的发展状态,虽然2020上半年遭遇新冠疫情影响,整体收入规模同比下降32.8%,但随着国内疫情影响放缓,餐饮业复苏速度加快,下半年到店餐饮有望迎来反弹。餐饮行业在发展过程中愈发重视数字化转型,线上线下结合适应新的需求变化。而到店餐饮服务平台在支持协同餐饮商家发展的过程中发挥的作用也越来越大。iiMedia Research(艾媒咨询)数据显示,超过五成的受访者了解和选择餐厅的主要方式是通过在线生活服务平台,而在这些平台上,用户普遍进行店铺查询、查看评价、购买套餐、点单等全方位功能使用。未来到店餐饮头部平台将持续发挥良好的综合服务能力来帮助更多商家实现提升,同时扩大自身知名度和客户满意度,巩固竞争优势地位。
China Catering Industry has been maintaining a good development state. The industry encounter the impact of COVID-19 on the first half of 2020 and its income scale dropped by 32.2% YoY. However, as the impact of the domestic epidemic slows down, the recovery of the in-store dinning industry will accelerate on the second half of 2020. During the development, the catering industry pays more and more attention to digital transformation, and combines online and offline business to adapt to new demand changes. At the same time, the in-store dinning service platform plays an increasingly important role in supporting the development of collaborative catering businesses. As the data of iiMedia Research showed, more than 50% of the interviewees get to know and choose restaurants mainly through online life service platforms. With the platform, users generally use all-round functions such as store query, viewing the comments of other customers, purchasing set meals and ordering. In the future, head in-store dinning service platforms will continue to play a good comprehensive service ability to help more business achieve improvement. And they can consolidate competitive advantage by expanding their own popularity and customer satisfaction.艾媒咨询|2021中国景区门票预约服务专题研究报告
本报告研究涉及企业/品牌/案例:故宫博物院,敦煌莫高窟,上海迪士尼度假区,泰山风景名胜区,上海海昌海洋公园
iiMedia Research(艾媒咨询)数据显示,2020年,电影票、飞机票以及火车票的预约购买线上化率均在九成左右。在线上化率实现明显提升后,各场景在购票服务、取票入闸等服务流程的质量把控上有明显优化。而当前景区门票线上化率仅为22.4%,服务数字化程度仍有待提高。艾媒咨询分析师认为,景区门票预约将成为预约旅游建设的首要抓手,将持续帮助产业和景区优化升级。其次,超七成游客认可景区门票预约服务方式,认为出游前应提前做好细致安排。大众通过景区门票预约服务,提升出游计划可控性,优化旅游出行体验。此外,预约旅游助力景区实现三大主要目标,分别是提升安全性、改善游客体验以及提高景区运营效率。艾媒咨询分析师认为,明确在线预约预订等建设规范,引导旅游景区开发数字化体验产品,可以有效解决景区现存的三大主要问题。
As to the data of iiMedia Research, the online booking rate of movie tickets, air tickets and train tickets will be nearly 90% in 2020. After the significant improvement of online rate, the quality control of service processes such as ticket purchase service, ticket collection and gate entry has been significantly optimized. At present, the online rate of tickets in scenic spots is only 22.4%, and the digital level of service still needs to be improved. The consulting analyst of iiMedia Research believe that booking tickets in scenic spots will become the first priority in booking tourism construction, and will continue to help optimize and upgrade the industry and scenic spots. Secondly, more than 70% of the tourists agree with the ticket booking service mode of the scenic spots and careful arrangements should be made in advance before traveling. The public can improve the controllability of travel plan and optimize the travel experience through the ticket booking service. In addition, three main goals of scenic spots achieved by booking tourism are to improve safety, to improve tourist experience and to improve operational efficiency. The consulting analyst of iiMedia Research believes that clear online booking and other construction norms, guide the development of digital experience products in scenic spots, can effectively solve the three main problems existing in scenic spots.
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