全球领先的新经济产业第三方数据挖掘与分析机构
关于“四通一达”的报告
艾媒咨询 | 2025年10月全球主要行业投融资数据监测月报
2025年10月,全球主要行业投融资市场呈现明显降温态势,投融资金额与事件数量均大幅回落。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年10月全球主要行业投融资数据监测月报》显示,2025年10月全球投融资金额环比下降79.8%,投融资事件数量环比下降13.7%。艾媒咨询分析师认为,此次大幅回落与6-7月的高位形成鲜明对比,反映出当前市场波动加剧、投资热度趋于不稳定。波动背后既受季节性调整、政策监管趋紧等周期性因素影响,也与全球经济不确定性上升导致投资者策略转向审慎密切相关,显示出市场正处于阶段性调整周期。
In October 2025, the global major industry investment and financing markets showed a significant cooling trend, with both investment and financing amounts and event numbers dropping sharply. According to the latest "Global Major Industry Investment and Financing Data Monitoring Monthly Report" released by iiMedia Research (iimedia research), a leading third-party data mining and analysis institution for the new economy industry, the global investment and financing amount in October 2025 decreased by 79.8% month-on-month, and the number of investment and financing events decreased by 13.7% month-on-month. Analysts from iiMedia Research believe that this sharp decline contrasts sharply with the high levels in June and July, reflecting the current market volatility and the instability of investment enthusiasm. The fluctuations are not only influenced by cyclical factors such as seasonal adjustments and tightened policy regulations, but are also closely related to the shift in investor strategies towards prudence due to the rising global economic uncertainty, indicating that the market is in a phase of adjustment.艾媒咨询 | 2025年中国火锅行业发展现状及消费行为调查数据
近年来,中国火锅行业凭借强大韧性与创新活力稳健发展。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国火锅行业发展现状及消费行为调查数据》数据显示,中国火锅行业市场规模呈现先升后降再回升的态势。2024年中国火锅行业市场规模为6413亿元,2025年预计将攀升至6689亿元。整体来看,火锅行业市场规模虽有波动,但长期保持增长趋势,展现出较强的市场韧性和发展潜力。在2025年中国消费者喜欢吃火锅原因中,食材丰富、口味丰富,满足不同人的喜好占比最高,达到50.45%;其次是冬天吃火锅可以御寒养胃,驱除体内湿气,占比48.86%。这些数据显示,口味丰富可以满足不同人所喜好和个人养生是消费者喜爱吃火锅的主要原因。在2025年中国消费者选择火锅店时考虑因素中,特色菜品以35.34%的占比成为消费者选择火锅店时最重要的考虑因素。其次是价格优惠和品牌口碑,分别占比32.93%和32.71%,表明消费者对价格和品牌同样重视。就餐氛围和店内环境也较为重要,占比分别为32.60%和30.63%。
艾媒咨询分析师认为,未来火锅行业将在产品创新维度持续拓展,从食材、锅底到跨品类融合不断突破边界;随着健康饮食理念深入人心,清淡、养生锅底的市场份额将进一步扩大;供应链领域,企业与品牌的合作将从单纯供应向深度共创转变,加速新品研发与市场响应,有效缩短跨品类产品演变周期。企业需精准把握消费者需求变化,通过产品创新、供应链优化、提升性价比等方式构建竞争优势,同时也要积极应对价格战、同质化竞争以及食品安全监管等挑战。
In recent years, the Chinese hot pot industry has developed steadily by virtue of its strong resilience and innovative vitality. According to the latest "Survey data on the current development status and consumer behavior of China's hot pot industry in 2025" released by iiMedia Research, a globally leading third-party data mining and analysis institution for the new economy industry, the market size of China's hot pot industry shows a trend of rising first, then falling, and finally recovering. The market size of China's hot pot industry was 641.3 billion yuan in 2024 and is expected to rise to 668.9 billion yuan in 2025. Overall, although the market size of the hot pot industry has fluctuated, it has maintained a long-term growth trend, demonstrating strong market resilience and development potential. Among the reasons why Chinese consumers like to eat hot pot in 2025, the proportion of rich ingredients and diverse flavors that meet the preferences of different people is the highest, reaching 50.45%. Secondly, eating hot pot in winter can help keep warm, nourish the stomach and eliminate dampness in the body, accounting for 48.86%. The rich flavors of these data can meet the preferences of different people and personal health preservation, which is the main reason why consumers love to eat hot pot. In 2025, among the factors that Chinese consumers consider when choosing a hot pot restaurant, specialty dishes will account for 35.34%, becoming the most important consideration for consumers when making a choice. Secondly, there are price discounts and brand reputation, accounting for 32.93% and 32.71% respectively, indicating that consumers attach equal importance to both price and brand. The dining atmosphere and the in-store environment are also quite important, accounting for 32.60% and 30.63% respectively.
Analysts from iiMedia Research believe that in the future, the hot pot industry will continue to expand in the dimension of product innovation, constantly breaking boundaries from ingredients, pot bases to cross-category integration. As the concept of healthy eating takes root in people's hearts, the market share of light and health-preserving pot bases will further expand. In the supply chain field, the cooperation between enterprises and brands will shift from simple supply to in-depth co-creation, accelerating the research and development of new products and market response, and effectively shortening the evolution cycle of cross-category products. Enterprises need to accurately grasp the changes in consumer demands, build competitive advantages through product innovation, supply chain optimization, and enhancing cost performance, etc. At the same time, they should also actively respond to challenges such as price wars, homogeneous competition, and food safety supervision.艾媒咨询 | 2025年中国PCB行业研究报告
当前,中国PCB行业发展态势良好,在全球产业格局中占据重要地位。作为电子产品之母,PCB是电子系统的关键载体,支撑着电子信息产业前行。近年来,AI算力革命成为行业增长的强大引擎,国内外云解决方案提供商不断加大算力中心投入,使得AI服务器、交换机等对高多层板、HDI板的需求猛增。同时,汽车智能化的推进也为行业发展添砖加瓦。随着L2级辅助驾驶普及,城市导航辅助驾驶落地并向低价车型渗透,汽车电子化程度加深,单车PCB价值量大幅提升,拉动了车用PCB需求。此外,消费电子、工业控制等领域的升级步伐也在逐渐加快,共同为中国PCB产业的发展注入多元活力 。
全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国PCB行业研究报告》数据显示,预计到2029年中国PCB市场规模将达到5545.1亿元。从细分市场来看,随着电子产业高端化及新兴技术推动,打样/小批量PCB市场占比有望持续提升。艾媒咨询分析师认为,中国PCB行业已进入“结构性增长”的关键阶段,市场规模的稳步扩张与细分领域的差异化发展将成为核心特征。然而,目前行业仍面临着关键挑战:高端市场需求旺盛,但核心材料与先进工艺仍存在技术瓶颈,高端产能依赖头部企业扩产;中低端市场门槛低,同质化竞争未缓解,中小厂商需以差异化服务、细分深耕突围。
未来,具备技术研发优势、能够快速响应高端及定制化需求的企业,将在行业竞争中占据更有利地位,推动中国PCB产业从“规模领先”向“质量与规模双优”的全球PCB核心制造基地升级。
China’s printed-circuit-board (PCB) industry is currently in robust health and occupies a pivotal position in the global industrial landscape. As the “mother of electronic products,” the PCB is the essential carrier of electronic systems and underpins the entire information-technology sector. In recent years, the AI-computing revolution has become a powerful engine of growth: cloud-service providers worldwide are pouring ever-larger sums into data-center capacity, causing demand for high-layer-count and HDI boards in AI servers, switches and related equipment to surge. At the same time, the advance of automotive intelligence has provided further momentum. With Level-2 advanced driver-assistance systems now common, city-level navigation assistance is being rolled out and is rapidly penetrating lower-priced vehicles. The deepening electrification of automobiles has driven the PCB value per vehicle sharply upward, boosting demand for automotive PCBs. In addition, the pace of upgrades in consumer electronics, industrial control, and other sectors is accelerating, collectively injecting diversified vitality into China’s PCB industry.
According to the latest “Research report on the PCB industry in China in 2025” released by iiMedia Research, a leading third-party data-mining and analytics agency in the global new-economy sector, China’s PCB market is projected to reach RMB 554.5 billion by 2029. From the perspective of market segmentation, the share of prototyping / small-batch PCBs is expected to rise continuously, driven by the premiumization of the electronics industry and by emerging technologies. Analysts at iiMedia believe that China’s PCB sector has entered a critical phase of “structural growth,” in which steady overall market expansion will coexist with differentiated development in niche segments.Nonetheless, the industry still faces key challenges. Demand in the high-end segment is vigorous, yet core materials and advanced processes remain technically constrained; additional high-end capacity depends largely on expansion by leading firms. In the low- to mid-range segment, low entry barriers and undiminished homogeneous competition persist, forcing small and medium-sized manufacturers to escape through differentiated services and deep cultivation of niche markets.
Looking ahead, enterprises that possess technological R&D advantages and can respond rapidly to high-end and customized requirements will occupy a more favorable competitive position, propelling China’s PCB industry from "scale leadership" to a global core manufacturing base that excels in both quality and scale.艾媒咨询 | 2025-2026年中国冰淇淋行业消费趋势监测与案例研究报告
中国冰淇淋行业将迎来“需求驱动、创新引领、数字化赋能”的新阶段,机遇与挑战并存。iiMedia Research(艾媒咨询)数据显示, 2024年冰淇淋行业市场规模达1835亿元,预计到2030年规模将进一步增长至2334亿元。未来,随着行业集中度的逐步提升,传统企业需加速转型,拥抱数字化与创新;新品牌需强化差异化定位,聚焦细分需求;产业链上下游企业需加强协同,方能在激烈竞争中占据先机,实现长期稳健增长。
The Chinese ice cream industry is about to enter a new stage characterized by "demand-driven, innovation-led and digital-empowered", with both opportunities and challenges coexisting. iiMedia Research data shows that the market size of the ice cream industry reached 183.5 billion yuan in 2024 and is expected to further grow to 233.4 billion yuan by 2030. In the future, as the industry concentration gradually increases, traditional enterprises need to accelerate their transformation and embrace digitalization and innovation. New brands need to strengthen their differentiated positioning and focus on niche demands. Enterprises in the upstream and downstream of the industrial chain need to enhance coordination in order to gain the upper hand in fierce competition and achieve long-term stable growth.艾媒咨询 | 2025年中国5G通信应用消费行为调查数据
随着5G技术的深度渗透,其应用场景加速拓展,全面覆盖生活中的多个领域,5G技术逐渐深入到了人们的生产生活方式中。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国5G通信应用消费行为调查数据》数据显示,中国用户对5G的认知程度显著提升,44.22%的受访者表示比较了解5G技术。运营商推广活动以34.69%的占比成为用户了解5G的主渠道,凸显行业宣传的核心作用。当前5G手机普及率达79.30%,但用户购机决策呈现矛盾性:54.72%因正常更替机型选择5G设备,而价格因素成为主要阻碍,57.58%认为5G手机昂贵,51.52%担忧通信套餐成本高。在使用场景方面,短视频观看以27.77%的占比成为5G网络质量感知最显著场景,办公区域则以55.43%的使用率成为核心应用空间。艾媒咨询分析师认为,运营商需重点优化套餐资费结构,加强网络覆盖的均衡性建设,同时加速智能终端生态创新。建议终端厂商推出梯度化价格产品,通过技术迭代降低硬件成本,并深化场景化应用开发,真正释放5G技术的普惠价值。
With the deep penetration of 5G technology, its application scenarios are accelerating, comprehensively covering many fields of life, and 5G technology has gradually penetrated into people's production and lifestyle. According to the latest "Survey data of 5G communication application consumption behavior in China in 2025" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, Chinese users have significantly improved their cognition of 5G, and 44.22% of respondents said they have a better understanding of 5G technology. Operator promotion activities have become the main channel for users to understand 5G, accounting for 34.69%, highlighting the core role of industry publicity. At present, the penetration rate of 5G mobile phones reaches 79.30%, but the user's purchase decision is contradictory: 54.72% choose 5G equipment due to normal replacement models, and the price factor becomes the main obstacle, 57.58% think that 5G mobile phones are expensive, 51.52% worry about the high cost of communication packages. In terms of usage scenarios, short video viewing became the most significant scene of 5G network quality perception with a proportion of 27.77%, and the office area became the core application space with a utilization rate of 55.43%. Analysts from iiMedia Research believe that operators need to focus on optimizing the package fee structure, strengthen the balanced construction of network coverage, and accelerate the ecological innovation of intelligent terminals. It is recommended that terminal manufacturers launch graded price products, reduce hardware costs through technology iteration, and deepen scenario-based application development to truly release the inclusive value of 5G technology.艾媒咨询 | 2025年第三季度全球主要行业投融资数据监测季报
2025年第三季度全球主要行业投融资事件数量和金额均呈上升趋势,市场整体表现活跃。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年第三季度全球主要行业投融资数据监测季报》显示,2025年第三季度的投融资金额为18044.82亿人民币,投融资事件数量为2505起。艾媒咨询分析师认为,该季度数据变化受多重因素影响。一方面,科技、医疗等行业在特定周期内需求集中释放,政策支持进一步引导资金流向重点领域;另一方面,市场环境整体改善,投资者信心增强,资金流动性显著提升。本季度的特殊性在于投融资金额的大幅上升,可能与大型投资项目或并购活动有关。与历史趋势对比,本季度的投融资事件数量和金额均呈上升趋势,显示出市场活跃度增加,整体投资热情高涨。
In the third quarter of 2025, the number and amount of investment and financing events in major global industries both showed an upward trend, indicating an overall active market. According to the latest "2025 Third Quarter Global Major Industry Investment and Financing Data Monitoring Quarterly Report" released by iiMedia Research (iimedia research), a leading third-party data mining and analysis institution for the new economy industry, the investment and financing amount in the third quarter of 2025 was 1,804.482 billion RMB, and the number of investment and financing events was 2,505. Analysts from iiMedia Research believe that the changes in the data of this quarter were influenced by multiple factors. On the one hand, industries such as technology and healthcare experienced a concentrated release of demand within a specific period, and policy support further guided capital towards key areas. On the other hand, the overall market environment improved, investor confidence increased, and capital liquidity significantly enhanced. The particularity of this quarter lies in the substantial increase in investment and financing amounts, which may be related to large-scale investment projects or merger and acquisition activities. Compared with historical trends, both the number and amount of investment and financing events in this quarter showed an upward trend, demonstrating an increase in market activity and a high overall investment enthusiasm.艾媒咨询 | 2025年9月全球主要行业投融资数据监测月报
2025年9月,全球主要行业投融资事件与金额均实现显著增长,其中投融资金额创下历史新高。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年9月全球主要行业投融资数据监测月报》显示,2025年9月的投融资事件数量环比上升19.3%,金额环比上升333.7%。本月投融资事件和金额的显著增长可能与行业周期性活动、政策利好、市场环境改善等因素有关。例如,某些行业可能在特定时期迎来投资热潮,或者政府出台了刺激投资的政策。本月的特殊性可能在于某些大型投资项目或并购活动的完成,导致金额激增。与历史趋势相比,本月的投融资金额创下新高,反映出当前市场活跃度的提升与投资者信心的进一步增强。
In September 2025, both the number of investment and financing events and the amount involved in major global industries saw significant growth, with the financing amount reaching a record high. According to the latest "Global Major Industry Investment and Financing Data Monitoring Monthly Report" released by iiMedia Research (iimedia research), a leading third-party data mining and analysis institution for the new economy industry, the number of investment and financing events in September 2025 increased by 19.3% month-on-month, and the amount increased by 333.7% month-on-month.The significant increase in investment and financing events and amounts this month may be related to factors such as cyclical activities in the industry, favorable policies, and improved market conditions. For instance, certain industries may experience an investment boom during specific periods, or the government may have introduced policies to stimulate investment. The uniqueness of this month might lie in the completion of some large-scale investment projects or mergers and acquisitions, leading to a sharp rise in the amounts involved. Compared with historical trends, the investment and financing amounts this month have reached a new high, reflecting the enhanced market activity and further strengthened investor confidence.艾媒咨询 | 2025年中国移动翻译行业消费行为调查数据
中国移动翻译行业近年来依托人工智能技术的飞跃,特别是机器翻译与语音识别领域的显著进步,迅速崛起并展现出商业价值。随着全球化进程的加速和数字化转型的深化,国内外贸易及文化交流日益频繁,移动翻译服务需求急剧上升,市场规模不断扩大。移动翻译不仅极大提高了沟通效率,降低了语言障碍带来的成本,还通过提供高质量的翻译服务吸引更多的客户,增强了企业的国际竞争力。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国移动翻译行业消费行为调查数据》数据显示,工作场景以61.13%的占比成为移动翻译最主要的应用领域,凸显了其在商务沟通、跨国协作等场景中的不可或缺性。紧随其后的是生活娱乐场景,占比达56.82%,表明移动翻译已深度融入日常生活的方方面面,成为跨语言交流的重要工具。在翻译内容类型方面,网页文章以42.57%的占比位居第一,反映出消费者对网络内容翻译的强烈需求;视频翻译和证件资料分别以36.35%和34.14%的占比位列其后,体现了多媒体内容和文件资料翻译的广泛应用趋势。此外,英语以54.45%的占比遥遥领先于其他语种,进一步巩固了其在移动翻译服务中的主导地位,彰显了其作为全球通用语言的重要性。艾媒咨询分析师认为,随着技术的不断成熟和市场的进一步拓展,移动翻译行业吸引了一些投资者,特别是在技术创新、平台建设及服务优化等领域展现出丰富的投资机会。未来,AI技术的革新将为移动翻译行业注入新的增长动力。
In recent years, relying on the leap in artificial intelligence technology, especially the significant progress in the field of machine translation and speech recognition, China's mobile translation industry has risen rapidly and shown commercial value. With the acceleration of globalization and the deepening of digital transformation, domestic and foreign trade and cultural exchanges are becoming increasingly frequent, and the demand for mobile translation services is rising sharply, and the market scale is constantly expanding. Mobile translation not only greatly improves the communication efficiency and reduces the cost caused by language barriers, but also attracts more customers by providing high-quality translation services and enhances the international competitiveness of enterprises. According to the latest "Survey data of consumption behavior of China's mobile translation industry in 2025" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, the work scene has become the most important application field of mobile translation with a ratio of 61.13%. It highlights its indispensability in business communication, transnational cooperation and other scenarios. It is followed by life and entertainment scenes, accounting for 56.82%, indicating that mobile translation has been deeply integrated into all aspects of daily life and has become an important tool for cross-language communication. In terms of translated content types, web articles ranked first with 42.57%, reflecting consumers' strong demand for web content translation; Video translation and document materials ranked second with 36.35% and 34.14% respectively, reflecting the wide application trend of multimedia content and document translation. In addition, English is far ahead of other languages with 54.45% of the total, further consolidating its dominant position in mobile translation services and highlighting its importance as a universal language. iiMedia Research analysts believe that with the continuous maturity of technology and the further expansion of the market, the mobile translation industry has attracted some investors, especially in the fields of technological innovation, platform construction and service optimization to show rich investment opportunities. In the future, the innovation of AI technology will inject new growth momentum into the mobile translation industry.艾媒咨询 | 2025年中国网络安全产业运行状况与用户行为调查数据
在数字化浪潮奔涌、信息技术深度融入各行业的当下,网络安全已然成为守护国家、企业与个人信息资产的关键防线。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国网络安全产业运行状况与用户行为调查数据》数据显示,2024年中国网络信息安全市场规模达到735.6亿元。预计2025年中国网络信息安全市场规模可达786.4亿元,2027年中国网络信息安全市场规模达到884.4亿元,说明未来中国网络安全市场前景广阔。在2025年中国用户日常获取、传递和共享信息的网络渠道中,社交平台(微博、微信、QQ)的占比最高,达到61.56%,新闻门户网站/新闻客户端占比56.68%。表明如今中国用户获取信息的渠道主要是网络渠道,网络安全市场潜力巨大。对网络安全相关法律法规了解程度中,占比最高的是“比较了解”,达到了50.71%,其次是“一般”了解的用户,占比20.30%,说明大部分用户对网络安全相关法律的了解程度不够深刻,需要加深。在中国用户网络安全相关培训接受情况中,50.60%的中国用户主要依靠自学来获取网络安全知识。其次是28.99%的用户接受过专门培训但数量较少。这说明大部分网络安全用户的网络安全知识并不够系统专业,网络安全市场具有巨大的发展空间。艾媒咨询分析师认为,未来,中国网络安全产业需紧密围绕技术创新、场景适配与服务优化;同时,需紧跟政策导向,抓住新兴技术领域(如物联网安全、量子通信安全等)的市场机遇,推动网络安全产业迈向高质量发展新阶段。
In the current era when the digital wave is surging and information technology is deeply integrated into various industries, cyber security has become a key line of defense for safeguarding the information assets of the country, enterprises and individuals. According to the latest "iiMedia Report | Survey data on the operation status and user behavior of China's cybersecurity industry in 2025" released by iiMedia Research, a globally leading third-party data mining and analysis institution for the new economy industry, the market size of China's network information security reached 73.56 billion yuan in 2024. It is estimated that the market size of China's network information security will reach 78.64 billion yuan in 2025 and 88.44 billion yuan in 2027.It indicates that the future prospects of the cybersecurity market in China are broad. In 2025, among the online channels through which Chinese users obtain, transmit and share information on a daily basis, social platforms (Weibo, wechat, QQ) accounted for the highest proportion, reaching 61.56%, while news portal websites/news clients accounted for 56.68%. This indicates that nowadays, the main channels for Chinese users to obtain information are online channels, and the potential of the cyber security market is huge. Among the users' understanding of laws and regulations related to cyber security, the highest proportion is "relatively familiar", reaching 50.71%, followed by those with "average" understanding, accounting for 20.30%. The above-mentioned survey indicates that the majority of users do not have a deep understanding of the laws related to cyber security and it needs to be deepened. In the situation of Chinese users' acceptance of cybersecurity training, 50.60% of Chinese users mainly rely on self-study to acquire cybersecurity knowledge. Secondly, 28.99% of the users have received specialized training, but the number is relatively small. This indicates that the cybersecurity knowledge of the majority of cybersecurity users is not systematic and professional enough, and the cybersecurity market has a very huge development space.Analysts from iiMedia Research believe that in the future, China's cybersecurity industry needs to closely revolve around technological innovation, scenario adaptation and service optimization. At the same time, it is necessary to closely follow the policy orientation, seize the market opportunities in emerging technology fields (such as Internet of Things security, quantum communication security, etc.), and promote the cybersecurity industry to a new stage of high-quality development.艾媒咨询 | 2025年中国移动通信行业发展状况与消费行为调查数据
随着移动通信行业的发展,其服务边界持续拓展,规模不断扩大,消费者们越来越关注诸如消费体验、线下销卡、信息安全和流量套餐选择等问题。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国移动通信行业发展状况与消费行为调查数据》数据显示,2024年的中国电信业务收入达到1.98万亿元,说明移动通信行业市场规模在不断扩大。消费者选择运营商时最关注信号与网速,其次为资费透明度及套餐性价比,说明消费者比较注重消费的体验与性价比。在消费行为方面,43.65%消费者每月话费支出集中于101-200元区间,且35.89%消费者倾向于每1-2年更换套餐,反映出市场存在持续服务优化空间。尽管80.43%消费者理解线下销卡流程的必要性,但61.54%消费者对手续复杂繁琐表达不满,凸显服务便捷性亟待提升。信息安全领域,67.94%消费者深受骚扰电话困扰,36.21%消费者对运营商推销电话过多提出批评,显示消费者权益保护机制需强化。流量套餐方面,35.78%消费者认为资费优惠不足,同时套餐同质化和流量结转限制成主要痛点。值得注意的是,41.90%消费者对未来通信技术发展最期待的是资费价格降低,其次为网络稳定性提升及信息安全强化。艾媒咨询分析师认为,运营商应重点优化网络质量与资费结构,建立差异化套餐体系,通过简化业务流程提升消费者体验。同时需加强消费者隐私保护机制,降低营销干扰,以增值服务生态构建增强消费者粘性,推动行业高质量发展。
With the development of the mobile communication industry, its service boundary continues to expand, and the scale continues to expand, consumers are increasingly concerned about issues such as consumption experience, offline card cancellation, information security and traffic package selection. According to the latest "Survey data of China's mobile communication industry development and consumer behavior in 2025" released by iiMedia Research, the world's leading third-party data mining and analysis institution for the new economy industry, China's telecom business revenue in 2024 will reach 1.98 trillion yuan. It shows that the market scale of mobile communication industry is constantly expanding. When consumers choose operators, they pay most attention to signal and network speed, followed by tariff transparency and package cost performance, indicating that consumers pay more attention to consumption experience and cost performance. In terms of consumer behavior, 43.65% of consumers' monthly phone bill expenditure is concentrated in the range of 101-200 yuan, and 35.89% of consumers tend to change plans every 1-2 years, reflecting the existence of continuous service optimization space in the market. Although 80.43% of consumers understood the necessity of offline card cancellation process, 61.54% of consumers expressed dissatisfaction with complicated and cumbersome procedures, highlighting the urgent need to improve the convenience of services. In the field of information security, 67.94% of consumers were troubled by harassing calls, and 36.21% of consumers criticized the excessive sales calls of operators, indicating that the protection mechanism of consumer rights and interests needs to be strengthened. In terms of traffic packages, 35.78% of consumers believe that tariff concessions are insufficient, while the homogenization of packages and traffic carry-over restrictions are major pain points. It is worth noting that 41.90% of consumers are most looking forward to the future development of communication technology is the reduction of tariff prices, followed by the improvement of network stability and information security. iiMedia Research believe that operators should focus on optimizing network quality and tariff structure, establish a differentiated package system, and enhance consumer experience by simplifying business processes. At the same time, it is necessary to strengthen the consumer privacy protection mechanism, reduce marketing interference, and enhance consumer stickiness with the construction of value-added service ecology to promote the high-quality development of the industry.
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