艾媒舆情 | 2018中国企业舆情传播诊断报告系列——携程

艾媒大数据舆情监测系统显示，2018年以来携程企业多次陷入舆论漩涡，面临天价退票门、大数据杀熟、携程酒店竞价排名等多起舆论事件，网络舆论关注度高，负面舆情对携程企业产生了一定的影响。艾媒舆情对携程企业网络舆情监测发现，携程对三大事件的舆情应对评价指数总体较低，对舆情重视程度不足，造成了负面影响。

艾媒舆情|携程天价差额“退票门”事件舆情监测分析报告

2018年2月，携程客户王女士取消4万多元的机票，被携程客服告知取消订单须收取18524元机票费作为退票费，后携程遭深圳市市监委通报批评并公开致歉。艾媒大数据舆情监控系统监测显示，3月25日事件爆发后，针对携程、OTA等讨论持续发酵，4月2日携程的舆情热度值达到新高峰。

艾媒咨询 | 2023-2024年中国全域旅游产业运行数据及发展趋势研究报告

2023年是旅游业经历三年疫情之后的复苏振兴之年，仅上半年，旅游业收入就已高于2020年和2022年的旅游年总收入，未来旅游业发展前景较广阔。具体到旅游产品层面，旅游产品线上与线下的消费边界逐渐模糊，但线下文旅服务的体验仍难以取代。

艾媒报告|2019Q3中国在线酒店预订行业监测报告

本研究报告涉及企业/品牌/案例：本研究报告涉及企业/品牌/案例：携程，同程艺龙，去哪儿，马蜂窝，途牛，飞猪，阿里巴巴，支付宝，芝麻信用，淘宝直播，美团大学美酒学院

iiMedia Research（艾媒咨询）数据显示，2019年中国在线酒店预订间夜规模预计达到9.03亿，市场继续呈现增长态势。目前新旅游人口开始崛起，90及95后对于景观房、新型酒店、网红酒店的消费偏好均较总体用户强烈，其最高可接受日均间夜价格也比总体用户高出32.5元。新消费认可且具有高消费能力、追求个性化的特点，正逐渐成为行业增长新引擎。

目前中国在线酒店预订行业正处于快速发展阶段，虽然其发展情况与欧美发达国家相比仍有差距，但存在着巨大的市场潜力。iiMedia Research（艾媒咨询）数据显示，超八成中国在线酒店预订用户处于18-39岁阶段，结构呈现年轻化特征，年轻用户及新旅游人口开始成为行业的重要增长引擎。另一方面，三线及以下城市用户占比达三成，下沉市场用户量大，且具备较强的消费意愿和能力，但目前在线化率仅为19.6%，市场仍有巨大开发空间，其发展对于行业的影响也将不断扩大。多方因素影响下，中国在线酒店预订行业的发展呈现良好势头。iiMedia Research（艾媒咨询）数据显示，中国在线酒店预订间夜量规模正逐年扩大，2019年有望突破9亿。

At present, China Online Hotel Reservation Industry is in a rapid development stage. Although its development is still behind that of developed countries in Western countries, there is still huge market potential. As the data of iiMedia Research showed, over 80% of China Online Hotel Reservation users are in the stage of 18-39 years old, with a younger structure, Young users and the new travel population has become an important growth engine for the industry. On the other hand, 30% of China Online Hotel Reservation users are from the third-tier and below cities, the scale of the users in the sinking market is large, and they have strong willingness and ability to consume. However, by far the online penetration rate of the sinking cities is only 19.6%, the market still has a huge development space, and the impact of its development on the industry will continue to expand. Under the influence of various factors, the development of China Online Hotel Reservation Industry shows a good momentum. As the data of iiMedia Research showed, the scale of China Online Hotel Reservation room nights is expanding year by year, and it is expected to exceed 900 million in 2019.

公牛集团2021年第三季度报告

罗牛山：2021年第三季度报告

艾媒咨询 | 2023-2024年中国西式快餐行业及消费行为监测报告

随着生活节奏的加快，西式快餐以方便、快捷、省力及美味的特点，日益受到人们的青睐。数据显示，2023年中国西式快餐市场规模为3687.8亿元，同比增长36.3%，2024年市场规模有望达到4277.8亿元。艾媒咨询分析师认为，随着消费者对食品的需求更加多样化，快餐企业进行“全品类”融合，中西式结合的快餐更受消费者欢迎。快餐品类融合趋势凸显，餐饮企业正往“快餐正餐化”方向发展。

艾媒咨询 | 2025年H1中国奶粉行业运行数据监测半年报

2025年，中国奶粉行业在复杂环境下不断探索前行，上半年的发展呈现出一系列新特征与新趋势。全球新经济产业第三方数据挖掘和分析机构iiMedia Research（艾媒咨询）最新发布的《2025年H1中国奶粉行业运行数据监测半年报》数据显示，2024年中国羊奶粉市场规模为192.5亿元，同比增长15.20%，预计2028年将突破350亿元。艾媒咨询分析师认为，中国奶粉行业细分赛道百花齐放，羊奶粉、有机奶粉等增长潜力持续释放，儿童奶粉、女性奶粉、中老年奶粉等细分品类快速崛起，拓展了行业增长空间。
In recent years, China's infant formula industry has undergone numerous changes and challenges. Profound market adjustments and dynamic changes have become the main theme of the industry's development. Since 2020, affected by multiple factors such as the continuous decline in the birth rate and the increasingly rational consumer market, the milk powder industry has bid farewell to its past period of rapid growth. The growth rate of the market size has slowed down, and in some years, it has even shown a contraction trend. Entering 2025, the industry has continued to explore and move forward in a complex environment. The development in the first half of the year has presented a series of new features and trends. According to the latest "Semi-annual report on the operation data monitoring of China's milk powder industry in the first half of 2025" released by iiMedia Research, a third-party data mining and analysis institution for the global new economy industry, the market size of goat milk powder in China was 19.25 billion yuan in 2024, with a year-on-year growth of 15.20%. It is expected to exceed 35 billion yuan in 2028. Analysts from iiMedia Research believe that the Chinese infant formula industry features a diverse range of sub-sectors. The growth potential of goat milk powder and organic milk powder continues to be unleashed, while sub-categories such as children's milk powder, women's milk powder, and milk powder for the middle-aged and elderly are rising rapidly, expanding the industry's growth space.

铜牛信息：2021年第三季度报告

艾媒咨询|2021年中国乳业行业运行大数据及市场趋势研究报告

本报告涉及的案例/品牌/企业：蒙牛乳业、伊利集团、光明乳业、飞鹤乳业

随着消费升级的到来和国民健康意识的日益普及，人均乳制品消费量逐渐提高，乳制品消费结构发生转变，消费者的多样需求为乳制品市场注入新的发展动力。数据显示，2021年牛奶产量达3683.0万吨，同比增长7.1%；2021年中国乳品进口量达394.7万吨，同比增长18.5%。艾媒咨询分析师认为，中国乳制品市场空间广阔，行业赛道将更加细分，乳企需加快奶源基地建设与上游产业整合，为企业发展降本提效，加强研发创新能力以满足消费市场需求。
With the arrival of consumption upgrade and the increasing popularity of national health awareness, the per capita consumption of dairy products has gradually increased, the structure of dairy consumption has changed, and the diverse needs of consumers have injected new impetus for the development of dairy products market. The data shows that milk production in 2021 reached 36.830 million tons, an increase of 7.1% year-on-year; Chinese dairy imports in 2021 reached 3.947 million tons, an increase of 18.5% year-on-year. iiMedia Research analyst believes that Chinese dairy market space is vast, the industry track will be more segmented, dairy enterprises need to accelerate the construction of milk source base and upstream industry integration, for the development of enterprises to reduce costs and improve efficiency, strengthen R&D and innovation capabilities to meet the needs of the consumer market.