本报告研究涉及企业/品牌/案例:作业帮、有道精品课、米乐英语。
在新冠疫情的影响下,国家推出“停课不停学”的政策,加速了在线教育行业的渗透率。随着国民可支配收入的提升,互联网普及度的发展,带来了在线教育行业新一轮的增长。2020年在线教育用户规模预计达到3.51亿人,在线教育市场规模预计超过4800亿元。在新的增长下,在线教育行业在教学模式、获取渠道和科技赋能等领域都有了新的创新方向。从教学模式上,双师直播大班课是各大在线教育机构最主要的课程形式,在保证课程规模的基础上,高效利用教师资源,形成了良好的商业盈利模型。其次,受疫情影响的线下教培机构也转而寻求线上进行发展,创新出了OMO模式。随着人工智能技术的大力发展,在线教育行业有效利用AI技术为教学赋能,不仅提升了教学质量与体验,而且通过自主研发的智能教学硬件及智能答疑服务,有效降低其获客成本,获得良好的运营效率。
Under the influence of the Covid-19 epidemic, China has introduced a policy of "suspending classes and not stopping schools", which has accelerated the penetration rate of the online education industry. With the increase in national disposable income, the development of Internet penetration has brought a new round of growth in the online education industry. In 2020, the number of online education users is expected to reach 351 million, and the online education market is expected to exceed 480 billion RMB. Under the new growth, the online education industry has new innovative directions in the fields of teaching models, access channels, and technological empowerment. In terms of teaching mode, double-teacher live broadcast of large classes is the main course form of major online education institutions. On the basis of ensuring the scale of courses, efficient use of teacher resources has formed a good business profit model. Secondly, offline education institutions affected by the epidemic have also turned to online development and innovated the OMO model. With the vigorous development of artificial intelligence technology, the online education industry effectively uses AI technology to empower teaching, which not only improves teaching quality and experience, but also effectively reduces its customer acquisition cost through self-developed intelligent teaching hardware and intelligent answering services in order to acquire a nice operational efficiency.