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当前位置: 艾媒报告中心 > 新零售

本报告研究涉及企业/品牌/案例:拼多多,华为,汉尚华莲

目前在快递业和电商平台服务业持续发展的推动下,中国社会消费品零售总额和出口总额逐年呈现上升趋势。2020年受疫情影响下,中国社会消费品零售总额为39.2万亿元,比上年下降3.9%,出口净额为15.0万亿元。随着制造业结构持续升级,工业生产配套链不断完善,进一步发挥国内市场优势同时扩大内需,国潮商品质量也得到提升。国粹作为国潮文化的典型发展领域,而汉服领域是传统国粹结合潮流元素发展的典型代表,iiMedia Research(艾媒咨询)数据显示,中国汉服爱好者数量规模和市场规模快速增长,预测2021年汉服爱好者数量规模预计达689.4万人,市场销售规模将达到101.6亿元。调研数据显示,28.3%的消费者非常信任目前国产制造的商品质量,54.1%的消费者表示比较信任;同时,各电商平台通过大量消费补贴,让消费者用更实惠的价格体验新国牌商品,助力国潮经济发展。

In recent years, driven by the sustainable development of domestic delivery industry and e-commerce platform, total retail sales and exports of consumer goods in China are increasing year by year. In 2020, affected by the epidemic, total retail sales of China will reach 39.2 trillion yuan, has decreased by 3.9% over the previous year, and its net exports will reach 15.0 trillion yuan. With the continuous upgrading of the manufacturing structure, the continuous improvement of the industrial production chain, the further development of the domestic market advantages and the expansion of domestic demand, the quality of China-Chic goods has also been improved. Chinese quintessence culture is a typical development field of China-Chic culture, while Hanfu is a typical representative of traditional quintessence culture combined with trend elements. As the data of iiMedia Research showed, the number and market scale of Hanfu fans in China are growing rapidly. It is predicted that the number and scale of Hanfu lovers in 2021 will reach 6.89 million, and the market sales scale will reach 10.16 billion yuan. According to the survey data, 28.3% of interviewed consumers have great confidence in the quality of domestic products, and 54.1% of them have little confidence in the quality. At the same time, through the large consumer subsidies provided by e-commerce platforms, it allows the consumers to experience the new Chinese brand products at better prices, which helps the development of China-Chic economy.

本报告研究涉及企业/品牌/案例:挖酒网,1919酒类直供,酒仙网

随着新零售概念普及,酒类新零售平台与传统酒类市场将趋于结合,该趋势也推动着中国酒类新零售市场规模和用户规模不断扩大。酒类新零售市场在2020年的规模约为1167.5亿元,预计2021年市场规模将增长16.8%至1363.1亿元。同时,酒类新零售平台通过发挥专业化仓储物流的技术优势,并加速线上线下渠道推广引流,进而优化用户购酒体验、强化用户线上购物习惯,因此行业用户规模有着一定的基础,2020年用户规模达到了4.63亿人。iiMedia Research(艾媒咨询)数据显示,46.4%的受访网民倾向于线上购买酒类商品,同时, 分别有51.7%和56.8%的受访网民认为价格优惠和正品保障是吸引他们到线上购买酒类商品的原因。酒类新零售平台融合线上、线下、物流的新零售模式成为激活零售市场的关键步骤,通过连接传统酒企和消费者,并发挥其渠道互通、数字化、场景化等优势特点,为消费者带来种类多、价格低、有保障的购酒体验,推动中国酒水行业步入新阶段。

With the popularization of the New Retai, the liquor-based new retail platform will combine with the traditional liquor market. This trend also promotes the continuous expansion of the market and user scale of China liquor-based new retail market. The scale of the liquor-based new retail market in 2020 is about 116.75 billion yuan, and it is expected that the market scale will increase by 16.8% to 136.31 billion yuan in 2021. At the same time, the liquor-based new retail platform optimizes users’ liquor purchasing experience and strengthens their online shopping habits by giving scope to the technical advantages of specialized warehousing and logistics and accelerating the promotion of online and offline channels. Hence, the user scale of the industry will reach 463 million in 2020. As the data of iiMedia Research showed, 46.4% of the netizens surveyed tend to buy liquor products online. Meanwhile, 51.7% and 56.8% of the netizens surveyed think that preferential price and authentic products guarantee are the reasons to attract them to buy liquor products online. The liquor-based new retail platform integrates the New Retailing model of online, offline and logistics, which has become a key step to activate the retail market. By connecting traditional liquor enterprises and consumers, and giving full play to the advantages of channel intercommunication, digitization and scene, the platform can bring consumers a multiple, low price and guaranteed liquor purchasing experience, and promote China's liquor industry into a new stage.

本报告研究涉及企业/品牌/案例:齐心集团,固安捷,米思米。

工业生产持续处于平稳较快增长水平,MRO市场需求旺盛,数据显示,2020年11月份,全国规模以上工业增加值同比增长7.0%,较上月加快0.1个百分点,高于上年同期0.8个百分点。除在疫情期间受到冲击外,整体行业趋势向上,工业生产处于平稳较快增长的形势。MRO是工业企业进行正常生产经营中不可或缺的基础物资,未来市场需求将保持旺盛。iiMedia Research(艾媒咨询)数据显示,六成受访采购者表示线上线下全渠道采购,20.8%受访采购者选择线下渠道,18.9%更倾向线上渠道采购,以满足企业物资需求。在中国MRO采购市场企业竞争潜力梯队排行中,齐心集团位居第一梯队,齐心依靠优质的一站式企业服务平台在国内有较高的知名度,凭借多年的数字化技术、供应链、行业服务经验等优势,有效提升电商化服务能力依托自建物流以及供应链、B2B大客户资源与数字化技术优势,得到市场的认可。

Industrial production continues to maintain a steady and rapid growth level, and the MRO market demand is strong. Data shows that in November 2020, the national industrial value added above designated size increased by 7.0% year-on-year, an increase of 0.1 percentage points from the previous month and 0.8 percentage points higher than the same period last year . Except for the impact during the epidemic, the overall industry trend is upward, and industrial production is in a situation of steady and rapid growth. MRO is an indispensable basic material for the normal production and operation of industrial enterprises, and the market demand will remain strong in the future.As the data of iiMedia Research showed, 60% of the interviewed purchasers indicated that online and offline omni-channel purchases, 20.8% of the interviewed purchasers chose offline channels, and 18.9% preferred online channel purchases to meet corporate material needs. In the ranking of the competitive potential of enterprises in China’s MRO procurement market, Qixin company ranks the first echelon, relying on the high-quality one-stop enterprise service platform to have a high reputation in China. Relying on years of digital technology, supply chain, and industry service experience such advantages, effectively improving e-commerce service capabilities.Relying on self-built logistics and supply chain, B2B major customer resources and digital technology advantages, have been recognized by the market.

本报告研究涉及企业/品牌/案例:美团医美、新氧。

受颜值经济影响,医疗美容市场异常火热,自2013年以来,中国医疗美容市场规模便保持持续增长趋势,预计2020年中国医疗美容用户规模达1520万人。随着医美消费意识的进一步觉醒、供给的持续增长和“互联网+医美”模式的渗透,未来医美行业的用户规模将继续增长。iiMedia Research(艾媒咨询)调研数据显示,六成用户理解支持医美消费,而目前线下医美机构仍然是消费者获取医美信息的主要渠道,其次是网络社交平台以及互联网医美平台。互联网医美平台的渗透率提升及内容化趋势,将有效推动行业资源的进一步整合,专业医美平台未来或将成为消费者了解及鉴别医美信息的重要窗口。美团医美、新氧等互联网医疗美容平台为医美行业新生态建设起到推动作用。互联网医疗美容平台的出现,以其低廉的佣金和可靠的垂直搜索特性在一定程度上帮助医美行业吸引更多消费者,拓展了获客渠道。未来医美机构将更加注重调整自身的营销策略,借助互联网平台等新手段更加精准的进行用户挖掘和服务扩散。

Affected by the beauty economy, the medical beauty market is extremely hot. Since 2013, the size of China's medical beauty market has maintained a continuous growth trend. It is estimated that the number of Chinese medical beauty users will reach 15.2 million in 2020. With the further awakening of medical aesthetics consumption awareness, continuous growth in supply and the penetration of the "Internet and medical aesthetics" model, the user scale of the medical aesthetics industry will continue to grow in the future. As the data of iiMedia Research showed, Sixty percent of users understand that they support the consumption of medical beauty, and offline medical beauty institutions are still the main channels for consumers to obtain medical beauty information, followed by online social platforms and Internet medical beauty platforms. The penetration rate and content trend of Internet medical aesthetics platforms will effectively promote the further integration of industry resources. In the future, professional medical aesthetics platforms may become an important window for consumers to understand and identify medical aesthetics information. Internet medical cosmetology platforms such as Meituan Medical Beauty and So Young have played a role in promoting the construction of a new ecology in the medical cosmetology industry. The emergence of the Internet medical cosmetology platform, with its low commissions and reliable vertical search features, has helped the medical cosmetology industry to attract more consumers to a certain extent and expanded the customer acquisition channels. In the future, medical aesthetic institutions will pay more attention to adjusting their own marketing strategies, and accurately conduct user data mining and service diffusion.

2020年全球经济因“新冠疫情”影响呈现萎靡状态,因此后疫情时期第一个双十一在拉动消费增长方面的作用备受期待。iiMedia Research(艾媒咨询)数据显示,87.6%的受访网民表示愿意参与双十一大促活动,而在双十一前已经做好准备的受访网民占比更达到52.6%。今年双十一各电商平台的活动措施也纷纷回归简单优惠本质,但仍有29.5%的受访电商用户对于平台创新玩法的优惠力度表示质疑。而对于市场迅速增长的直播电商模式,在双十一期间也得到商家和平台广泛青睐,然而目前缺乏权威的第三方机构对直播电商带货数据进行监测,68.6%的受访直播电商用户认为其数据不实,因此商家仍要谨慎看待直播电商模式,避免造成市场虚假繁荣。

Due to COVID-19 in 2020, global economy is going through a downturn. Therefore, the role of the first 11.11 promotion in post COVID-19 era in stimulating consumption growth is expected. As the data of iiMedia Research showed, 87.6% of the interviewed netizens is going to participate in the 11.11 promotion, while 52.6% of the interviewees were ready before it. However, 29.5% of the interviewed e-commerce users questioned the preferential margins of the innovative activities by platforms, even though e-commerce enterprises are expressing returning to the nature of preferential. Even though the live-streaming e-commerce market is developing rapidly and be favored by platforms and merchants this year. The lack of authoritative third-party organizations to monitor the data of live-streaming e-commerce causes 68.6% of the interviewed users believe the relative data is false. Therefore, merchants should be cautious about live-streaming e-commerce mode to avoid false prosperity.

本报告研究涉及企业/品牌/案例:考拉海购。

传统基础清洁洗护产品功能单一,随着生活品质的提升,更多消费者开始重视洗护产品的包装设计与功能多样化,期待拥有奢华细分科技的洗护体验,因此高端洗护市场呈现出巨大的发展潜力。iiMedia Research(艾媒咨询)数据显示,预计到2023年底,全球个人洗护电商市场销售额将达1816.0亿美元,全球洗护市场规模的扩增也体现出高端洗护行业的稳定发展。近年来“科技防脱,科学生发”的概念开始为国民所重视,健康科学的洗护产品在年轻消费者群体中也拥有广泛的市场需求,男性成为防脱用户的主力快速增长核心驱动消费军。除了主打健康,各洗护品牌在产品特色的基础上提出多个洗护新概念。考拉海购采用全球直采模式,精选全球高端洗护产品,通过实验室评测、社群推新、短视频等提升高端洗护品牌产品的曝光度,并结合多种营销策略进一步提升用户心智。在未来,高端洗护行业将向细分化、个性化、多元化、社交化及人格化方向发展。

Traditional basic cleaning and care products have a single function. With the improvement of the quality of life, more consumers have begun to pay attention to the packaging design and diversification of functions of the care products. Therefore, the high-end care market presents huge development potential.As the data of iiMedia Research showed, it is estimated that by the end of 2023, the global personal care e-commerce market sales will reach 181.6 billion U.S. dollars. The expansion of the global care market also reflects the stable development of the high-end care industry. In recent years, the concept of "preventing hair loss in a scientific way" has begun to be valued by the people. Health and scientific care products also have a wide market demand among young consumers, and men have become the main consumers. In addition to focusing on health, many care brands put forward a number of new care concepts based on product characteristics. Kaola Shopping adopts the model of global direct procurement to select global high-end care products. It enhances the exposure of high-end care brand products through evaluation, community building, short videos, etc., and combines multiple marketing strategies to further enhance users' mind. In the future, the high-end care industry will develop in the direction of segmentation, personalization, diversification, socialization and personality.

本报告研究涉及企业/品牌/案例:美团优选、十荟团、兴盛优选。

随着物流体系的成熟发展,在后疫情时代中国社区团购市场进入爆发式增长阶段,在2020年社区团购市场发展增长率超过百分之百,市场规模达到650亿。随着社区团购的不断成熟发展,诸多企业、资本都在积极开拓市场、深化布局,中国社区团购市场规模也将保持高增长趋势,预计到2022年中国社区团购市场规模将超过1220亿元,增长率达到28.4%。与传统电商相比,社区团购的运营模式更为轻,借助微信等社交流量入口,具有用户社区化易传播、商家集中化管理以及线上线下相结合的特点。iiMedia Research(艾媒咨询)调研数据显示,将近一半的用户选择社区团购平台的主要因素是商品物美价廉及购买方式便利,方便省时、送货上门也成为社区团购代替线下消费的主要优势。未来,不同品类的商家加入社区团购的行业,社区团购生鲜领域市场潜力大,“团长”运营和服务水平的提高成为社区团购发展的重要因素。

With the mature development of the logistics system, the community group-buying market in China has entered the stage of explosive growth in the post-epidemic era. In 2020, the growth rate of community group-buying market will exceed 100%, and the market size will reach 65 billion yuan. With the continuous mature development of community group-buying, many enterprises and capital are actively exploring the market and deepening the layout, and the scale of community group-buying market in China will also keep a high growth trend. It is estimated that the scale of community group-buying market in China will exceed 122 billion yuan by 2022, with a growth rate of 28.4%. Compared with traditional e-commerce, community group buying has a lighter operation mode. With the help of WeChat and other social traffic portals, it has the characteristics of easy dissemination of user community, centralized management of merchants and combination of online and offline. As the data of iiMedia Research showed, the main factors for nearly half of the users to choose the community group purchase platform are the high quality and low price of commodities and the convenience of purchasing methods. Convenient and time-saving, door-to-door delivery have also become the main advantages of community group purchase instead of offline consumption. In the future, businesses of different categories will join the industry of community group-buying. The fresh products of community group-buying has great market potential, and the improvement of "leader" operation and service level will become an important factor for the development of community group-buying.


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