2012年度中国O2O研究报告

本报告是由艾媒咨询行业分析专家领衔撰写，主要分析了该行业的市场规模、发展现状与投资前景，同时对该行业的未来发展作出科学的趋势预测和专业的行业数据分析，帮助客户评估该行业的投资价值。

艾媒报告 | 2018中国B2C电商市场监测报告

iiMedia Research(艾媒咨询)数据显示，中国移动电商用户规模呈稳步增长态势，2018年用户规模预计达到5.12亿人。在用户画像方面，移动端B2C电商用户以年轻人群为主，其中30岁以下用户占比达67.5%。此外，平台会员服务的开发也是B2C电商行业一大亮点。iiMedia Research（艾媒咨询）数据显示，61.9%的受访B2C电商用户使用过或有兴趣使用平台会员

艾媒咨询|2023-2024年全球及中国跨境电商运营数据及典型企业分析研究报告

目前，全球跨境电商已进入快速发展新阶段。数据显示，近五年中国跨境电商的进出口规模呈现增长态势，2019-2020年增长迅猛，近两年增长速度趋于平缓但总体规模仍逐年增加，2023年前三季度中国跨境电商进出口规模达1.7万亿元。全球贸易活跃度继续上升，外部需求呈现回暖迹象。《区域全面经济伙伴关系协定》的签署、“一带一路”的持续推进使得国家间铁路、口岸、海关等部门的合作日趋密切，为进一步推动跨境电商发展起到重要作用，新兴市场开拓有力。随着全球国家或地区网购习惯形成，其跨境电商市场发展潜力巨大，吸引大量中国电商企业布局，电商经济发展也将迎来井喷发展。
At present, the global cross-border e-commerce has entered a new stage of rapid development. Data show that in the past five years, the import and export scale of China's cross-border e-commerce has shown a growth trend, rapid growth in 2019-2020, the growth rate in the past two years, but the overall scale is still increasing year by year, and the import and export scale of China's cross-border e-commerce reached 1.7 trillion yuan in the first three quarters of 2023. Global trade activity continues to rise and external demand shows signs of picking up. The signing of the Regional Comprehensive Economic Partnership Agreement and the continuous promotion of the Belt and Road Initiative have made the cooperation between the railway, port, customs and other departments increasingly close, which has played an important role in further promoting the development of cross-border e-commerce, and the development of emerging markets is strong. With the formation of online shopping habits in countries or regions around the world, its cross-border e-commerce market has great potential for development, attracting a large number of Chinese e-commerce enterprises, and the development of e-commerce economy will also usher in a spurt of development.

艾媒咨询|2021全球及中国跨境电商运营数据及典型企业分析研究报告

本报告研究涉及企业/品牌/案例：敦煌网，阿里巴巴国际，考拉海购，小红书，Shopee，MercadoLibre

2021年5月18日，全球知名的新经济产业第三方数据挖掘和分析机构iiMedia Research (艾媒咨询) 发布《2021全球及中国跨境电商运营数据及典型企业分析研究报告》。报告根据艾媒数据中心、艾媒咨询商业情报数据库、艾媒商情舆情数据监测系统基础数据，对中国的跨境电商进行了全面分析，对2B和2C产业的典型平台以及用户跨境购买情况进行了深度剖析，特别对东南亚、拉美等新兴地域进行了分析，并提出了趋势预判。
On May 18, 2021, iiMedia Research, a world-renowned third-party data mining and analysis organization for the new economy industry, released the "2021 Global and Chinese Cross-border E-commerce Operation Data and Typical Enterprise Analysis Research Report". Based on the basic data of iiMedia Data Center, iiMedia Consulting Business Intelligence Database, and iiMedia Business Sentiment and Public Opinion Data Monitoring System, the report conducts a comprehensive analysis of cross-border e-commerce in China, and analyzes the typical platforms of 2B and 2C industries and the cross-border purchases of users. In-depth analysis was carried out, especially for emerging regions such as Southeast Asia and Latin America, and trend predictions were put forward.

艾媒报告 | 2019全球跨境电商市场与发展趋势研究报告

本报告研究涉及企业/品牌包括:eBay、MercadoLibre、亚马逊、全球速卖通、网易考拉、万科物流、小红书、唯品会、海囤全球、天猫国际、京东、苏宁、阿里巴巴、蜜芽、洋码头、达令、淘宝网、支付宝、微信支付、顺丰菜鸟网络

2018年，全球跨境电商行业迎来利好，iiMedia Research(艾媒咨询)数据显示，2018年全球B2C跨境电商交易规模达到6760亿元，同比去年增长27.5%，全球跨境网购普及率达51.2%。进博会及相关政策出台促进中国跨境电商发展，中国跨境电商交易规模达到9.1万亿元，用户规模超1亿。超五成用户每月购物一次，高频次海淘购物为跨境电商企业带来更多发展机遇。

Since 2018, the global cross-border e-commerce industry has continued to develop. According to iiMedia Research, the global B2C cross-border e-commerce transaction scale increased by 27.5% year-on-year in 2018. It is expected to exceed 800 billion US dollars in 2019. The penetration rate of online shopping has reached 51.2%, and the proportion of consumers who use cross-border e-commerce for online shopping accounts for 70% of online shoppers in the Middle East. Apparel, shoes and hats are the most popular category for consumers to purchase through cross-border e-commerce. Western Europe is largest e-commerce market in Europe, with the highest penetration rate among cross-border online shopping in the Macedonian region and Portugal in Europe. Cross-border e-commerce accounts for 25% of the Australian e-commerce market, and Australian online shoppers prefer cross-border purchases of products from American and the UK. In Latin America, the development of e-commerce in Brazil is relatively mature, and the e-commerce in Argentina is developing rapidly. In 2018, the CIIE and related policies promoted the development of cross-border e-commerce in China. The scale of cross-border e-commerce transactions in China reached 9.1 trillion yuan, and the scale of users exceeded 100 million. In 2018, 30.7% of cross-border e-commerce users buy foreign products online because of the good quality, which was 7.8% higher than the first half of 2018. Over 50% of users purchased once a month. iiMedia Research analysts believe that quality is increasingly valued by cross-border e-commerce users, users' demand for high-quality products is gradually increasing, and high-frequency overseas online shopping brings more development opportunities for cross-border e-commerce companies.

艾媒咨询｜2022年中国跨境直播电商产业趋势研究报告

本报告涉及的案例/品牌/企业：Tik Tok、速卖通

2020年在疫情的冲击下，直播电商模式全面爆发，“直播+电商”的新零售业态加速兴起，不仅影响了人们的消费方式，也助推了企业拓展境内外市场。无论是中国还是海外，直播已成当下炙手可热的流量新风口。2020-2021年，国内外知名社交、电商、短视频平台纷纷加入跨境直播电商行业，将跨境直播电商推到了一个历史高度。中国跨境直播电商行业发展潜力大，中国应全面利用完善的工业生产制造体系以及华人优势等发展跨界直播电商行业。
In 2020, under the impact of the epidemic, the live broadcast e-commerce model broke out in an all-round way, and the new retail format of "live broadcast + e-commerce" accelerated, which not only affected people's consumption patterns, but also helped companies expand domestic and overseas markets. Whether in China or overseas, live streaming has become a hot new flow of traffic. From 2020 to 2021, well-known social networking, e-commerce, and short video platforms at home and abroad have joined the cross-border live broadcast e-commerce industry one after another, pushing cross-border live broadcast e-commerce to a historical height. China's cross-border live broadcast e-commerce industry has great potential for development. China should make full use of the perfect industrial production and manufacturing system and the advantages of Chinese people to develop the cross-border live broadcast e-commerce industry.

艾媒报告 |2019中国家政服务行业发展剖析及行业投资机遇分析报告

本报告研究涉及企业/品牌包括:阿姨来了、家政无忧、e家洁、好慷在家、家庭管家、阿姨帮、苏宁帮客、无忧保姆、悠洗洗衣、轻松妈妈、妈妈派育儿、菩提果、八楼月嫂、包拯、秦笛、Wag、urbansitter、爱君、爱侬、阳光大姐、58到家

中国家政服务业处于快速发展阶段，iiMedia Research(艾媒咨询)数据显示，2018年中国家政服务行业市场规模将达5540亿元，其中，母婴护理已成为家政服务行业市场份额占比最大业态，达31.4%，一线城市金牌育儿嫂平均月薪达15000元。目前，中国家政服务业已形成包括员工型和平台型两种主要商业模式和成熟的产业链，但同时也面临着供需结构失衡、规模化程度低、服务人员资质认定不健全等发展题。

Driven by favorable policies, economic development and market demand, China domestic services industry has developed rapidly. According to iiMedia Research, the market size of China domestic services industry will reach 554 billion yuan in 2018, and it is expected to exceed 870 billion yuan in 2020. Maternal and child care has become an important branch of China domestic services industry. In 2018, maternal and child care revenues have steadily occupied more than 30% of the revenues of China domestic services industry. The economically developed areas in the east are more concerned about the political service industry in China. The netizens most value the quality of the work of domestic service personnel, followed by the work of housekeeping service personnel experience, accounting for 63.6% and 54.6% respectively. At present, the China domestic services enterprises are in the process of transforming to the Internet. They have formed two main business models, namely employee-type and platform-type. The industry has broad prospects for development, but at the same time it faces development problems such as imbalance of supply and demand structure and low scale. iiMedia Consulting analysts believe that the professionalism and standardization of future domestic services will be further improved, and the domestic service industry will continue to transform to the Internet and integrate with other industries.

艾媒咨询|2021-2022年中国跨境出口电商行业及独立站模式发展现状及趋势研究报告

本报告涉及的案例/品牌/企业：SHEIN，棒谷科技，微盟ShopExpress

数据显示，2020年中国跨境出口电商规模为1.12万亿元，同比增长40.1%。受疫情的影响，国外消费者偏向于电商这种更少接触、更安全的购物方式，促进电商的发展；此外，中国政府对跨境电商的多项支持政策也进一步推动中国跨境电商的发展，预计中国跨境电商规模将于2021年、2024年分别达到1.51万亿元，2.95万亿元。中国企业在海外建立的独立站数量已达到了20万个，从跨境电商B2C市场结构上看，独立站份额从2016年的9.8%提升至2020年的20.3%。独立站模式具备一定的经营灵活性，易于收集、分析用户数据以运营私域流量，有够有效规避第三方跨境电商平台合规风险等优势，未来发展势头强盛。艾媒咨询分析师认为，随着电商经济的不断发展，消费水平的提高，消费者对产品“质”的追求将进一步提升，跨境出口电商产品将趋向于精品化、品牌化；随着社交平台的进一步发展以及公域流量成本的提高，跨境出口电商产品运营方式将趋向于数字化、本土化和引流方式多样化。
According to the data, the scale of China's cross-border export e-commerce in 2020 was 1.12 trillion yuan, with a year-on-year increase of 40.1%. Affected by the epidemic, foreign consumers prefer e-commerce, a less contact and safer way of shopping, which promotes the development of e-commerce； in addition, the Chinese government's many support policies for cross-border e-commerce also further promote the development of China's cross-border e-commerce, which is expected to continue in China The scale of cross-border e-commerce will reach 1.51 trillion yuan and 2.95 trillion yuan in 2021 and 2024 respectively. The number of independent stations established overseas by Chinese enterprises has reached 200000. From the perspective of cross-border e-commerce B2C market structure, the share of independent stations has increased from 9.8% in 2016 to 20.3% in 2020. The independent station model has certain business flexibility, is easy to collect and analyze user data to operate private domain traffic, has the advantages of effectively avoiding the compliance risk of third-party cross-border e-commerce platforms, and has a strong momentum of development in the future. AI media consulting analysts believe that with the continuous development of e-commerce economy and the improvement of consumption level, consumers' pursuit of product "quality" will be further improved, and cross-border export of e-commerce products will tend to be high-quality and brand； With the further development of social platforms and the increase of public traffic costs, the operation modes of cross-border export e-commerce products will tend to be digital, localized and diversified.

艾媒咨询|2020H1中国冷链物流产业应用及典型案例研究报告

本报告研究涉及企业/品牌/案例：京东物流、海容冷链、冰山冷热、苏宁冷链。

在居民生活品质意识加强及物流产业发展日渐成熟的推动下，中国冷链物流市场规模不断扩大，2019年冷链物流市场规模已达3780亿元，并预计在2020年达到4850亿元。同时，中国冷链物流企业数量持续增长，在2019年达到了1832家，但存在着地域分布不均的问题，32.3%的企业集中在华东地区。目前冷链物流产业主要应用于食品及医药两大产品线。iiMedia Research(艾媒咨询)数据显示，2020年中国生鲜电商交易规模超过2600亿元，而医药物流市场预计在2020年达到3.8万亿元，并且预计未来冷链物流产业将开拓出新的产品线，冷链物流市场潜力较大。面对“新冠疫情”居家隔离政策下爆发的配送需求，冷链物流企业通过扩大运输网络及车辆仓储资源，同时深化信息技术的应用提高配送效能及服务体验。

Driven by people’s increasing awareness of living standard along with the development of logistics industry, the scale of China cold chain logistics market has enlarged continually, which has reached 378 billion RMB in 2019, and is expected to reach 485 billion RMB in 2020. At the same time, the number of cold chain logistics enterprises in China has increased constantly, which has reached the number of 1832 in 2019. However, there is a problem of uneven distribution, as 32.3% of the enterprises are located in the Eastern China. So far, there are two main product lines for the application of cold chain logistics, which are food and pharmaceuticals. As the data of iiMedia Research showed, the scale of China fresh food e-commerce market transaction is expected to be over 260 billion RMB, while the market scale of China pharmaceutical logistics is expected to be 3800 billion RMB in 2020, and other new product lines are also expected to be explored in the future, so the market potential of cold chain logistics is substantial. To face with the demand exposure of delivery under the policy of stay home quarantine within the “COVID-19” period, the cold chain logistics enterprises improved their delivery efficiency and customers’ service experience by expanding their delivery network, increasing the vehicles and storage resources, as well as further the application of information technology.

艾媒咨询 | 2023-2024年中国冷链物流行业解析及市场发展研究报告

目前冷链物流领域产品主要客户群仍然是B端，应该加大针对终端零售客户群的产品开发，不仅仅局限于部分餐饮类产品。针对不同产品特性区分细分市场，兴建不同生产线和供应链。