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当前位置: 艾媒报告中心 > 旅游酒店

本报告研究涉及企业/品牌/案例:美团、携程、飞猪、同程旅行。
受新冠疫情影响,中国在线酒店预订市场遭受巨大冲击,总体营业额、房价及酒店入住率在2020年第一季度有较明显下滑。随着疫情好转,国内旅游市场逐渐复苏,“五一”期间总出行人数及总收入已达到同期的60%和40%,且据调查显示,消费者的出行意愿也在逐渐加强。总体来看,后疫情时期,旅游市场将呈现出四大“新常态 ”。首先,安心出游成为疫情之下网民出游最基本需求。其次,受安心需求影响,本地本省游成为网民最主要出游需求,而出游网民中,年轻群体则成为出游及酒店预订主力人群。iiMedia Research(艾媒咨询)数据显示,在已出游的受访网民中,35岁以下人群占比61.4%,且出游地点以短途游为主,占比达57.8%。此外,景区门票也开始取代飞机票、火车票成为酒店预订主要流量入口。

  Affected by the COVID-19, China's Hotel Booking market has been severely hit. Hotel turnover, room prices and hotel occupancy rate have declined significantly in the first quarter of 2020.Now China's domestic tourism market gradually wakes up. During the May Day, the number of tourists and incomes have reached 60% and 40% of the same period. In addition, according to the survey, consumers' willingness to travel is also gradually increasing. During the epidemic situation, the tourism market show four "new normal". First of all, security is the basic demand for people to travel. Secondly, considering security, local tourists increase. In addition, among the travelling netizens, the young men has become the main group. As the data of iiMedia Research showed, 61.4% of the interviewed users who have traveled were under the age of 35, and 57.8% of them preferred short-distance travel. Besides, tickets to the tourist attractions began to replace air and train tickets as the main flow entrance for hotel bookings.

本报告研究涉及企业/品牌/案例:锦江酒店,全季酒店,OYO酒店,你好酒店,途家民宿,爱彼迎。
其他提及企业/品牌:华住酒店集团,维也纳酒店,盒子空间,轻住酒店,我寓,携程,飞猪,美团,支付宝,微信,腾讯旅游,大众点评,小猪,木鸟,马蜂窝,海友酒店,如家,宜尚酒店,桔子精选等。

2020年4月30日,全球知名的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询) 发布《2020H1中国酒店行业运行数据监测及标杆企业品牌研究报告》。报告根据艾媒数据中心、艾媒咨询商业情报数据库、艾媒商情舆情数据监测系统基础数据,对高端、中端、单体酒店和民宿等各类中国酒店行业进行全面分析,对锦江、全季、OYO、途家等品牌进行典型案例解读,以此分析直播电商的产品特性以及品牌方的发展趋势,判断2020-2021年中国酒店行业的发展趋势。受到本次疫情影响,中国酒店行业面临巨大危机,中端酒店体现了较好的灵活抗压能力,在未来的酒店消费升级市场中将具有一定的优势。而在疫情影响下,单体酒店、民宿营收严重下滑,行业或将面临重新洗牌。

Data show that in 2019, the number of domestic tourists in China increased by 8.40% year-on-year to 6,006 million. However, the new crown outbreak in 2020 will end the trend of hotel revenue growth and have a huge impact on the hospitality industry. Data show that in the first quarter of 2020, the entire hotel industry has been hit hard, the long-held small and medium-sized hotels will suffer a more severe impact.

iiMedia Research(艾媒咨询)数据显示,过去五年在线旅游用户的规模不断扩大,2019年中国在线旅游用户规模超过4亿人。门票业务作为旅游景区的核心产品,线上化仍有很大发展空间。2019年中国景区门票线上化渗透率约为18.3%,门票在线交易额为288.8亿元。国内景区门票预订市场已经形成一超多强的格局,前三大在线预订平台门票交易量总份额占比接近九成。2020年以来,新冠疫情对旅游景区消费市场带来了新的变化,一方面景区在政策要求和引导下,加快落实景区门票网络预约制,叠加线下游客骤减等困境压力,景区将加速拥抱在线预订平台;另一方面,多地景区关停政策以及门票预约制的实施驱使游客通过在线平台获取景区相关信息及产品服务。艾媒咨询分析师认为,在政策、市场、平台等多方因素的共同作用下,景区门票线上化率将大幅提升,旅游在线预订平台将迎来发展良机。

According to the data of iiMedia research, the scale of online tourism users has been expanding in the past five years, and the scale of online tourism users in China will exceed 400 million in 2019. As the core product of tourist attractions, ticket business still has a lot of room for online development. In 2019, the online penetration rate of tickets for scenic spots in China is about 18.3%, and the online transaction volume of tickets is 28.88 billion yuan. The domestic scenic spot ticket booking market has formed a pattern of "one super many strong", and the total share of ticket trading volume of the top three online booking platforms accounts for nearly 90%. Since 2020, the new crown epidemic has brought new changes to the consumption market of tourist attractions. On the one hand, under the guidance of policy requirements, the scenic spots will speed up the implementation of the online booking system of scenic tickets, which will add up the pressure of the sudden reduction of downstream customers, and the scenic spots will accelerate to embrace the online booking platform; on the other hand, the implementation of the multi scenic area closure policy and the ticket booking system will drive tourists through the online platform Obtain relevant information and product services of the scenic spot. iiMedia consulting analysts believe that under the joint effect of policies, markets, platforms and other factors, the online rate of scenic tickets will be greatly increased, and the online booking platform for tourism will usher in a good opportunity for development.

本报告研究涉及企业/品牌/案例:鸿骏膳食,深圳中快,千喜鹤,华鼎团膳,雄伟科技,禧云国际,荷特宝,嘉兴海胜商务咨询合伙企业(有限合伙),杭州海邦新湖人才创业投资合伙企业(有限合伙),蚂蚁金服 ,口碑网,鼎晖投资,安持资本,企源科技,安持资本,中国智能,华商欣谷,吃几顿,满客宝,怪蜀黍,哇鹰网络,有得食,平安云厨,正勤资本,天使湾(领投) ,杭州多牛资本 ,汇光资本,佳沃集团

2019年,中国团餐产业发展势头依旧,占据超过30%的餐饮行业市场份额,学校、企业和机关食堂是团餐市场的重点领域。(iiMedia Research)艾媒咨询预测,预计2020年中国团餐市场份额和市场规模都将再创新高,市场规模接近1.7万亿元。
目前中国团餐企业集中分布在东南沿海经济发达省市,以及高校分布较多的区域(如四川、河南、陕西、湖北等),其中,广东、江苏与上海位列前三。而西北、东北与西南区域受商业经济发达程度、人口密集程度与教育发展程度的影响分布较少。iiMedia Research(艾媒咨询)数据显示,约半数食堂餐受访用户认为食堂距离近且出餐快,价格优势明显,但品相、口味和摆盘等需要改进;而企业用户中,有过员工团餐、企业自助餐、下午茶茶歇、活动餐等团餐经历的受访者超过25%。艾媒咨询分析师认为,团餐作为某种形式的员工福利,未来的市场需求会逐渐扩大,团餐市场将持续发展壮大。
At present, Chinese group meal enterprises are concentrated in the economically developed provinces and cities along the southeast coast, as well as in regions with more universities (such as Sichuan, Henan, Shaanxi, Hubei, etc.), of which Guangdong, Jiangsu and Shanghai rank in the top three. However, the northwest, northeast and southwest regions are less affected by the degree of commercial economic development, population density and educational development. IiMedia Research shows that about half of the users interviewed for canteen meals believe that the canteen is close to each other and has fast food delivery and obvious price advantage, but the quality, taste and plate setting need to be improved. Among enterprise users, more than 25% of the interviewees had experienced group meals such as staff group meals, enterprise buffet meals, afternoon tea breaks and activity meals.
(以下为节选页,完整版共86页)

本研究报告涉及企业/品牌/案例:本研究报告涉及企业/品牌/案例:携程,同程艺龙,去哪儿,马蜂窝,途牛,飞猪,阿里巴巴,支付宝,芝麻信用,淘宝直播,美团大学美酒学院

iiMedia Research(艾媒咨询)数据显示,2019年中国在线酒店预订间夜规模预计达到9.03亿,市场继续呈现增长态势。目前新旅游人口开始崛起,90及95后对于景观房、新型酒店、网红酒店的消费偏好均较总体用户强烈,其最高可接受日均间夜价格也比总体用户高出32.5元。新消费认可且具有高消费能力、追求个性化的特点,正逐渐成为行业增长新引擎。

目前中国在线酒店预订行业正处于快速发展阶段,虽然其发展情况与欧美发达国家相比仍有差距,但存在着巨大的市场潜力。iiMedia Research(艾媒咨询)数据显示,超八成中国在线酒店预订用户处于18-39岁阶段,结构呈现年轻化特征,年轻用户及新旅游人口开始成为行业的重要增长引擎。另一方面,三线及以下城市用户占比达三成,下沉市场用户量大,且具备较强的消费意愿和能力,但目前在线化率仅为19.6%,市场仍有巨大开发空间,其发展对于行业的影响也将不断扩大。多方因素影响下,中国在线酒店预订行业的发展呈现良好势头。iiMedia Research(艾媒咨询)数据显示,中国在线酒店预订间夜量规模正逐年扩大,2019年有望突破9亿。

At present, China Online Hotel Reservation Industry is in a rapid development stage. Although its development is still behind that of developed countries in Western countries, there is still huge market potential. As the data of iiMedia Research showed, over 80% of China Online Hotel Reservation users are in the stage of 18-39 years old, with a younger structure, Young users and the new travel population has become an important growth engine for the industry. On the other hand, 30% of China Online Hotel Reservation users are from the third-tier and below cities, the scale of the users in the sinking market is large, and they have strong willingness and ability to consume. However, by far the online penetration rate of the sinking cities is only 19.6%, the market still has a huge development space, and the impact of its development on the industry will continue to expand. Under the influence of various factors, the development of China Online Hotel Reservation Industry shows a good momentum. As the data of iiMedia Research showed, the scale of China Online Hotel Reservation room nights is expanding year by year, and it is expected to exceed 900 million in 2019.

本报告研究涉及企业/品牌/案例:携程,同程旅游,途牛,日光山谷,古北水镇,宋城集团,马蜂窝,众信旅游,去哪儿旅行,艺龙旅行,乐嘉体育,实宝来,四海一品,熊猫酒店,新派餐饮,天景稻香饮食,南岗喜宴,雅歌餐厅,滋粥楼,科尔海热,中青旅, TripAdvisor猫途鹰,百度旅游,驴妈妈旅游


2019年,政府工作报告提出“发展全域旅游,壮大旅游产业”。国家与地方政策、良好的经济环境、社会观念和社会结构的改变以及技术共同推动全域旅游的发展。2018年,中国国内旅游人数55.4亿人次,入境旅游人数1.4亿人次,中国公民出境旅游人数1.5亿人次,保持增长态势。在与全域旅游结合的典型旅游产业中,冰雪旅游、乡村旅游、海岛旅游、亲子旅游、工业旅游等具有较大的投资前景。2017-2018冰雪季,中国冰雪旅游人数达到2.0亿人次;2018中国休闲农业和乡村旅游接待人次达30.0亿人次。2019年,旅游产品逐渐从线下市场转移至线上市场。iiMedia Research(艾媒咨询)数据显示,2018年中国在线旅游市用户规模达3.6亿人,预计2019年在线旅游用户规模达3.9亿人。旅游产品逐渐从线下到线上转移。


In 2019, the government work report proposed “developing global tourism and expanding the tourism industry.“ National and local policies, a sound economic environment, changes in social attitudes and social structures, and technology work together to promote the development of global tourism. In 2018, the number of domestic tourists in China was 5.54 billion, the number of inbound tourists was 140 million, and the number of outbound tourists from Chinese citizens was 150 million, maintaining a growth trend. Among the typical tourism industries combined with global tourism, ice and snow tourism, rural tourism, island tourism, parent-child tourism, industrial tourism, etc. have great investment prospects. In the 2017-2018 snow and ice season, the number of ice and snow tourists in China reached 200 million; 2018 China's leisure agriculture and rural tourism reception reached 3 billion. In 2019, tourism products gradually shifted from offline markets to online markets. According to iiMedia Research, the number of online travel users in China reached 360 million in 2018. It is estimated that the number of online travel users will reach 390 million in 2019. Tourism products are gradually shifting from offline to online.

本报告研究涉及企业/品牌/案例:寓见公寓,朗诗集团,安歆集团,自如,万科泊寓、世联红璞,YOU+,旭辉领寓,相寓,青客,途家,窝趣,城家公寓,车库咖啡,顺为资本,58同城,魔方公寓,蘑菇公寓,蛋壳公寓

城市化发展令城市聚集了相对较多的流动人口,公寓租赁成为这一群体的必要需求;特别是白领阶层中,有43.0%的白领人士表示可以接受一直租房而不买房的生活方式。特别是一线城市的长租公寓市场已基本普及,北京、上海、广州和深圳的长租公寓入住率分别达到93.0%、89.0%、95.0%和96.0%。iiMedia Research(艾媒咨询)研究发现,长租公寓受到资本青睐,地产开发商、地产服务中介、互联网资本和酒店服务集团纷纷进驻长租公寓行业,形成泊寓、自如、YOU+国际青年等品牌,但彼此竞争激烈。艾媒咨询分析师认为,目前长租公寓行业仍处于多种运营模式并存的探索阶段,各大品牌暂时没有形成相对固定的市场格局,性价比是长租公寓下半场争夺的重点,服务和科技会成为长租公寓未来的重要发展方向。

  Urbanization has caused the city to gather a relatively large number of floating populations. Apartment leasing has become a necessary demand for this group; especially among the white-collar workers, 43.0% of white-collar workers have expressed the possibility of accepting the lifestyle of renting a house without buying a house. In particular, the long-rental apartment market in first-tier cities has been basically popularized. The occupancy rates of long-term rental apartments in Beijing, Shanghai, Guangzhou and Shenzhen have reached 93.0%, 89.0%, 95.0% and 96.0% respectively. iiMedia Research found that long-term rental apartments are favored by capital. Real estate developers, real estate service agencies, Internet capital and hotel service groups have entered the long-term rental apartment industry, forming a brand of parking, free, YOU+ international youth. But they are highly competitive. iiMedia Research analysts believe that the long-term rental apartment industry is still in the exploration stage of multiple operating modes. The major brands have not formed a relatively fixed market structure for the time being. The price/performance ratio is the focus of the long-term rental apartment in the second half. Service and technology will become the important development direction of long-term rental apartments in the future.

本报告研究涉及企业/品牌包括:铂涛旅行、华住酒店、蚂蚁短租、小猪、Airbnb爱彼迎、途家、锦江旅行、Booking全球酒店预订、艺龙酒店、环球黑卡、锦江国际酒店集团、首旅如家酒店集团、格林豪泰酒店集团、东呈酒店集团、尚美生活集团、都市酒店集团、住友酒店集团、万达集团、上海恭胜酒店管理有限公司、锦江之星、金广快捷酒店、百时快捷酒店、如家酒店、莫泰酒店、云上四季、7天酒店、7天阳光、汉庭酒店、怡莱酒店、海友酒店

2018-2019年,中国酒店业在数量规模和档次上保持着金字塔形的市场结构。iiMedia Reserach(艾媒咨询)大数据监测显示,服务大众市场的比例达到92.6%,体现了酒店业服务大众消费的民生属性。这一时期,以旅游为主要场景的在线短租平台也逐渐获得消费者青睐。酒店行业结构将逐步完善成熟,投资者应针对不同档次酒店的发展特点,考虑酒店对市场投入的差异策略等因素进行投资。

The 2017 hotel industry's profit rate was only 1%, down 9.1% from the previous year, and the hotel industry is building new business and transforming into a large accommodation industry. iiMedia Reserach Big data monitoring shows that in 2018, the overall supply of Chinese hotels in the room growth rate reached 10.2%, the mid-end hotel rooms with 15.7% supply growth rate of the first hotel in all grades. At the same time, tourism as the main scene, Airbnb as the representative of the online short-rent platform gradually won the favor of consumers. At present, mid-end hotel has become the main body of development, the development of high-end hotels will pay more attention to the subdivision of personal consumption needs, to provide personalized and high-quality services. At the same time, the residential sharing model with Chinese characteristics will continue to innovate and develop. Investors should be in view of the development characteristics of different grades of hotels, consider the hotel on the market input of the difference strategy and other factors to invest.


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