艾媒咨询 | 2025年中国品牌电商服务商行业研究报告

在全球数字经济深度发展与中国品牌全球化战略的双重驱动下，品牌电商服务商行业已成为链接消费市场与商业增长的核心枢纽，中国企业凭借全域运营能力与技术革新优势引领全球电商服务生态变革。全球新经济产业第三方数据挖掘和分析机构iiMedia Research（艾媒咨询）最新发布的《2025年中国品牌电商服务商行业研究报告》数据显示，2024年中国品牌电商服务行业市场规模达4468.5亿元，同比增长9.6%；预计2028年将突破5862.3亿元，年复合增长率稳居高位。艾媒咨询分析师认为，在消费场景碎片化与全球化扩张的浪潮下，AI智能决策、跨境全链路服务及垂类精细化运营，正成为驱动行业从“流量托管”向“增长引擎”跃迁的核心动力。行业服务边界持续拓展，从传统电商平台运营延伸至TikTok直播本地化、ESG合规化建设、私域资产沉淀等新兴领域，推动品牌方与服务商关系重构为“全域增长合伙人”。
Driven by the deep development of the global digital economy and China's brand globalization strategy, the brand e-commerce service provider industry has emerged as a core hub linking consumer markets with business growth. Chinese enterprises, leveraging their omnichannel operational capabilities and advantages in technological innovation, are leading the transformation of the global e-commerce service ecosystem. According to the latest "2025 China Brand E-Commerce Service Provider Industry Research Report" released by iiMedia Research, a third-party data mining and analysis institution focusing on the global new economy, the size of China's brand e-commerce service industry reached 446.85 billion yuan in 2024, representing a year-on-year increase of 9.6%. It is projected to exceed 586.23 billion yuan by 2028, with the compound annual growth rate remaining at a high level.
Analysts from iiMedia Research noted that amid the fragmentation of consumption scenarios and the wave of global expansion, AI-powered intelligent decision-making, cross-border full-link services, and vertical niche refined operations have become the core drivers propelling the industry to leap from "traffic management" to "growth engine." The boundaries of services are continuously expanding, extending from traditional e-commerce platform operations to emerging areas such as TikTok live-streaming localization, ESG compliance development, and private domain asset accumulation. This evolution is redefining the relationship between brands and service providers into "omnichannel growth partners."

艾媒咨询|2020年中国跨境电商供应链专题研究报告

本报告研究涉及企业/品牌/案例：阿里巴巴1688、行云全球汇、海带。

随着跨境电商产业的发展壮大，跨境电商供应链服务需求也随之增加。尽管疫情有短暂影响，但是在经济复苏和消费升级的长期趋势下，跨境电商市场整体依然处在上升通道。iiMedia Research(艾媒咨询)预计2020年中国海淘用户规模将达到1.58亿人，2021年进口跨境电商市预计将突破3万亿元。

With the development of the cross-border e-commerce industry, the demand for cross-border e-commerce supply chain services has also increased. Despite the short-term impact of the epidemic, under the long-term trend of economic recovery and consumption upgrades, the overall cross-border e-commerce market is still on an upward path. iiMedia Research predicts that by 2020, the scale of China's overseas online shopping users will reach 158 million, and the imported cross-border e-commerce market is expected to exceed 3 trillion yuan in 2021.

艾媒咨询|2021年上半年中国在线直播行业发展专题研究报告

本报告研究涉及企业/品牌/案例：斗鱼直播，KK直播，蘑菇街

iiMedia Research(艾媒咨询)数据显示，2020年中国在线直播用户规模达到5.87亿人，预计2022年将涨至6.60亿人。在经历了多年的发展后在线直播行业逐渐细分出了多个分支领域，受疫情影响，娱乐直播、电商直播和公益直播在2020年之后受到了广泛关注。艾媒咨询分析师认为，新技术的迭代和培训体系的完善会使得在线直播行业不断往专业化、规范化的方向发展。而另一方面，随着在线直播行业监管政策越来越严格，直播行业相应的模糊空间将会减少，规范性将会增强，平台需要利用其日渐增加的影响力，通过加强内容监管和公益活动的手段输出正能量，建立良好品牌形象。
According to data from iiMedia Research, the number of online live broadcast users in China will reach 587 million in 2020, and it is expected to rise to 660 million in 2022. After years of development, the online live broadcast industry has gradually subdivided into multiple branches. Affected by the epidemic, entertainment live broadcasts, e-commerce live broadcasts and public welfare live broadcasts have received widespread attention after 2020. IiMedia Consulting analysts believe that the iteration of new technologies and the improvement of the training system will make the online live broadcast industry continue to develop in a professional and standardized direction. On the other hand, as the online live broadcast industry's regulatory policies become more and more stringent, the corresponding fuzzy space in the live broadcast industry will be reduced, and the standardization will be enhanced. The platform needs to use its increasing influence by strengthening content supervision and public welfare activities. The means to output positive energy and establish a good brand image.

艾媒咨询|2020上半年中国在线直播行业研究报告

本报告研究涉及企业/品牌/案例：斗鱼直播、kk直播。

随着移动设备的普及、移动互联网用户的扩大，在线直播行业飞速发展，进入多维发展、多强并行的成熟阶段。网络直播行业在经历高速增长后经历了2018-2019年的行业沉淀阶段，而2020年在疫情期间“宅经济”的刺激行业又恢复了强势增长劲头。iiMedia Research(艾媒咨询)数据显示，预计2020年用户规模将有望达到5.26亿。目前，在线直播行业在模式和内容上都有很大的创新。“直播+”模式以直播媒介输出社会价值，与传统产业相结合，模式重构传统场景、创新商业模式，促进在线直播向细分领域拓展，同时也激活了社会就业生态。在内容创新上，除了UGC内容，越来越多的直播平台已经开始涉足PGC内容。数据显示，直播+渗透至各个领域，但娱乐消遣仍为主流，趣味挑战成为泛娱乐平台直播用户的偏好创新形式。未来，在线直播将发挥下沉优势，为传统企业数字化转型起助推作用。

With the popularization of mobile devices and the expansion of mobile Internet users, the online streaming industry has developed rapidly and entered a mature stage of multi-dimensional development and multi-strong parallel. After experiencing rapid growth, the online streaming industry experienced a precipitation stage from 2018 to 2019, while in 2020, the industry stimulated by the "home economy" during the epidemic period regained strong growth momentum. As the data of iiMedia Research showed, the scale of users is expected to reach 526 million in 2020. At present, the online streaming industry has made great innovations in both mode and content. The “live streaming +” model outputs social value through live broadcast media, combines with traditional industries, reconstructs traditional scenes and innovates business models, promotes the expansion of online live broadcast to subdivided fields, and also activates the social employment ecology. In terms of content innovation, in addition to UGC content, more and more live-streaming platforms have begun to set their hands on PGC content. Data show that “live streaming +” has penetrated into all fields, but entertainment is still the mainstream, and fun challenge has become the preferred innovative form of live streaming users on pan-entertainment platforms. In the future, online streaming will give full play to its sinking advantage and play a facilitating role in the digital transformation of traditional enterprises.

艾媒咨询|2021年第一季度中国在线直播行业研究报告

本报告研究涉及企业/品牌/案例：KK直播，虎牙直播，淘宝直播，斗鱼直播

2020年中国在线直播行业用户规模达到5.87亿人，预计在2021年和2022年将分别涨至6.35亿和6.60亿人。首先是国家出台政策、加强监管，推动行业产出更多如科普、公益等具有积极意义的内容，为行业发展良好环境。其次，随着直播电商、电竞直播的兴起，行业得到新的发展动能，也为上下游企业带来发展机遇，包括MCN机构、声卡设备、电竞硬件等行业均迎来规模增长。 iimedia Research(艾媒咨询)数据显示，在线直播平台用户以年轻群体为主，24岁及以下用户占比49.0%，30岁以下用户更接近八成。艾媒咨询分析师认为，目前游戏类和电商带货类型直播平台用户渗透增长较快，因此对年轻用户吸引力增强，并成为新一代人群娱乐和消费的重要选择。短视频平台是最受受访者欢迎的直播平台类型，占比超四成;其中第一季度受访用户最主要遭遇的不规范直播内容是虚假内容，占比63.5%;同时用户也最反感该类不规范内容，占比45.3%。未来在线直播行业将继续发展，在加强多元内容化布局，使得用户能够观看更多垂直化内容的同时，平台需要利用其日渐增加的影响力，通过加强内容监管和公益活动的手段输出正能量，同时建立良好品牌形象。
The number of users in China's online live streaming industry reached 587 million in 2020, which is expected to rise to 635 million in 2021 and 660 million in 2022.First of all, the government has introduced policies and strengthened supervision of the industry. As a result, more positive pieces of works about fields like science popularization and public welfare were created, so as to create a better environment for the development of the industry.Secondly, with the rise of live streaming e-commerce and live streaming of e-sports, the industry has gained new development momentum, which also brings development opportunities for upstream and downstream enterprises. MCN institutions, sound card equipment, e-sports hardware industries were benefited.According to data from iiMedia Research, users of live streaming platforms are mainly young. Users aged 24 accounting for 49.0 percent, while the proportion of users under 30 were closed to 80 percent.According to analysts of iiMedia Consulting, the prevailing of gaming and e-commerce makes living stream platforms more attractive to young users and become an important choice for the new generation to entertain and consume.Short video platforms are the most popular type of live streaming platforms among respondents, accounting for more than 40%.In the first quarter, the most irregular live streaming content encountered by the surveyed users was fake content, accounting for 63.5%.At the same time, users are also the most disgusted with such non-standard content, accounting for 45.3%.In the future, the online broadcast industry will continue to develop. While strengthening the layout of diversified content so that users can watch more content that they are interested in , the platform needs to make use of its increasing influence to produce more positive works with the works of enhancing supervision and public welfare activities, in order to establish a good brand image.

艾媒咨询|2020H1中国品牌电商服务商行业研究报告

本报告研究涉及企业/品牌/案例：凯诘电商、壹网壹创、宝尊电商。
2020年初，扩大内需消费政策频出，5G、人工智能、云计算等技术助力经济高质量发展，促使传统品牌拥抱数字化，利好电商市场以及电商品牌服务商发展。iiMedia Research(艾媒咨询)数据显示，近年来中国品牌电商服务商市场规模持续增长，2019年中国品牌电商服务市场规模已突破2000亿元，增速达37.1%，预计2020年有望突破2400亿元。服装市场、化妆品市场、母婴市场、宠物市场、食品市场等领域规模均逐年上升，且各行业围绕人货场三要素逐渐细分，差异化逐渐扩大，新业态，新模式，新消费等出现驱动品牌电商市场快速发展。艾媒咨询分析师认为，广阔的发展前景将吸引大量的电商品牌服务商入局，促使行业竞争加剧，服务商的服务能力，规模优势和成长潜力成三大核心竞争力，如何立足高增长领域构建自身差异化优势成品牌电商服务商的主要策略。
At the beginning of 2020, policies to expand domestic consumption are frequent, and technologies such as 5G, artificial intelligence, and cloud computing support high-quality economic development, promote traditional brands to embrace digitalization, and benefit the development of e-commerce markets and e-commerce brand service providers. According to the data of iiMedia research, the scale of Chinese brand e-commerce service providers market has continued to grow in recent years. In 2019, the market size of Chinese brand e-commerce services has exceeded 200 billion yuan, with a growth rate of 37.1%, and is expected to exceed 240 billion yuan in 2020. The scale of the apparel market, cosmetics market, mother and baby market, pet market, food market and other fields have increased year by year, and various industries have gradually subdivided around the three elements of the human and goods yard, and the differentiation has gradually expanded. New formats, new models, new consumption, etc. have driven The rapid development of the brand e-commerce market. iiMedia consulting analysts believe that the broad development prospects will attract a large number of e-commerce brand service providers to enter the game, which will intensify industry competition, service providers' service capabilities, scale advantages and growth potential become three core competitiveness, how to base themselves in high-growth areas Constructing its own differentiated advantages into the main strategy of brand e-commerce service providers.

艾媒咨询｜2021年度中国在线直播行业发展研究报告

　随着元宇宙概念兴起和人工智能及5G等技术应用普及，在线直播的形式和特效愈发丰富，持续的创新为在线直播行业提供了充足的发展活力，用户规模保持稳定增长。iiMedia Research（艾媒咨询）数据显示，2021年中国在线直播用户规模将达到6.35亿人，预计2022年将达6.60亿人。

艾媒报告|2019-2020年中国在线直播行业研究报告

本报告研究涉及企业/品牌/案例：斗鱼直播,虎牙直播,企鹅电竞,龙珠直播,战旗直播,触手直播,蘑菇街,淘宝直播,映客直播,花椒直播,NOW直播,KK直播,一直播,BiliBili,YY直播,快手,CC直播,秀色直播,酷狗直播,抖音,目睹直播,好视通,布马网络等。

中国在线直播行业用户规模近五年来一直保持稳步增长，iiMedia Research（艾媒咨询）数据显示，2019年中国在线直播行业用户规模已增长至5.04亿人，增长率为10.6%；预计2020年在线直播行业用户规模达5.26亿人。2019年，VR、AI等技术带动在线直播行业发展，“直播+”的产品与内容创新不断显现，其中“直播+电商”迎来了高速发展的风口。艾媒咨询分析师认为，未来“直播+”的商业模式将继续发展完善，在线直播平台将更加注重精细化与专业化运营，通过产品、形式与内容的创新塑造和强化自身差异化优势，并通过技术赋能提升用户体验，布局更多业务和内容模块，赢得在线直播行业赛道的竞争。
The user scale of China's online live streaming industry has grown steadily in the past five years. Data from iiMedia Research shows that the user scale of China's online live streaming industry has increased to 504 million in 2019, with a growth rate of 10.6%. It is estimated that the figure will reach 526 million in 2020. In 2019, the development of online live streaming industry will be driven by VR, AI and other technologies, and the innovations on products and contents of “live streaming +” will continue to emerge, among which “live streaming + e-commerce” will usher in the outlet of rapid development. iiMedia Research analysts believe that the “live streaming +” business model will continue to develop in the future. China’s live online platforms will pay more attention to their refinement and specialization operations, build and strengthen their differentiation advantages through the innovations on products, live forms and contents. Through the technology, they can improve their users’ experience, set better business layouts and make more great content modules, to win the competition and stand out in the online live streaming market.

艾媒报告|2019中国电商全景发展报告解读

本报告研究涉及企业/品牌/案例：苏宁易购，拼多多，淘宝，天猫，京东，微信，微博，QQ，支付宝，顺丰，UPS，EMS ,云集，三只松鼠，百草味，良品铺子，来伊份，恰恰，口水娃，华味亨，姚生记，天喔，大山，德芙，费罗列，好时，力士架，瑞士莲，雀巢，M&M’S 歌帝梵，明治，妙卡，每日优鲜，京东到家，本来生活，中粮我买网，易果网，盒马鲜生

艾媒舆情|2020年罗永浩“两次直播带货”热点舆情监测报告

2020年4月1日，罗永浩在抖音平台开启个人首次直播卖货活动，从其宣布举办此次活动开始，至直播卖货结束，事件引起舆论及网民广泛关注。4月10日，罗永浩进行了第二场抖音卖货直播。数据显示，2020年4月1日罗永浩首场直播带货累计观看人数超4800万人，销售额超1.7亿元，订单量超90万件。

On April 1, 2020, Luo Yonghao launched his first live broadcast sales event on the Douyin platform. From the announcement of the event, to the end of the live broadcast sales, the event attracted widespread public attention and netizens. On April 10th, Luo Yonghao conducted the second live streaming of Douyin selling. The data shows that on April 1, 2020, Luo Yonghao's first live broadcast brought the cumulative number of viewers to more than 48 million, the sales exceeded 170 million yuan, and the order volume exceeded 900,000.