艾媒报告| 2019中国现代社会阶层生活烦恼报告

本报告研究涉及企业/品牌/案例：松果倾诉

随着经济下行、社会关系变化、学业工作竞争加剧、婚恋等问题日益突出，现代人们生活面临的压力不断增加，来源更加多样化。艾媒商情舆情数据监测系统显示，网民对于生活负面情绪较大，网络口碑仅为32.2，且主题词云更多与精神压力、生活节奏、焦虑等词相关。面对生活中增多的烦恼压力，不同收入人群对其处理方式也不尽相同。iiMedia Research（艾媒咨询）数据显示，中等收入群体最愿意向他人倾诉烦恼，而经济收入越高，则越偏向于采取心理咨询的途径解决或减缓烦恼压力问题，20.2%的受访高收入网民遇到烦恼时愿意寻找心理咨询。在网民心理咨询需求提升的背景下，近年线上咨询平台得到快速发展，预计2019年中国精神类服务电商用户规模将超过4000万人。

With issues of the economic downturn, changes in social relations, intensified competition in academic and work, marriage disputes, etc. becoming increasingly prominent, modern people are facing increasing pressure in their lives and more diverse sources. As the iiMedia Big Data Public Opinion Monitoring System showed, the netizens have more negative emotions about life, with the Internet Reputation Index only reaching 32.2, and the keywords cloud is more related to mental stress, rhythm of life, anxiety, etc. Faced with the increasing stress in life, different income groups have different ways of dealing with it. As the data of iiMedia Research showed, middle-income groups are most willing to share their troubles with others. On the other hand, the higher the netizens’ income, the more inclined they are to adopt psychological counseling to solve or alleviate their troubles. 20.2% of the interviewed high-income netizens are willing to seek psychological counseling when they have troubles. In the context of increasing demand for online psychological counseling, online consulting platform has developed rapidly in recent years. It is expected that the scale of China Spiritual Service E-Commerce users will exceed 40 million in 2019.

艾媒咨询 | 2025年中国潮玩行业发展与用户行为调查数据

2025年的中国消费市场，潮玩赛道正以破竹之势改写商业格局——泡泡玛特营收暴涨、名创优品靠联名公仔刷新出海纪录，“谷子”概念股在二级市场集体涨停，《哪吒2》以百亿票房跻身世界动画电影前列……这一系列亮眼数据，不仅印证了潮玩经济的爆发式增长，更揭示出年轻群体成为消费主力后，以“悦己”为核心的情感需求正在重塑产业生态。社交平台的“种草”机制则加速了这一进程，让潮玩从小众圈层的心头好，变成大众市场的新宠。潮玩，正从“小众爱好”升格为“全民资产”。
根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research（艾媒咨询）最新发布的《2025年中国潮玩行业发展与用户行为调查数据》显示，2024年中国泛二次元用户规模达5.03亿，显示用户增长进入存量时代；而“谷子经济”市场规模却从2023年猛增40.63%至2024年市场规模1689亿元，表明潮玩行业的发展趋势正从依赖用户规模扩张，转向深度挖掘核心用户价值，周边衍生品已成为驱动产业增长的核心引擎，标志着行业步入以IP变现和情感消费为主导的成熟阶段。
在中国潮玩市场，消费者的购买动机和决策因素正呈现出日益成熟和分化的特征。iiMedia Research（艾媒咨询）数据显示，高达40.83%的消费者将“具有升值空间，可通过二手市场转卖盈利”视为购买潮玩的主要原因，这反映出收藏与投资属性已成为驱动消费的重要力量，也意味着潮玩正从单纯的消费品逐渐转向具备金融属性的资产类别。与此同时，在2025年消费者购买时优先考虑的因素中，“款式和设计”以38.60%的占比高居首位，突显了消费者对产品外观独特性、艺术价值和创意表达的强烈追求。
艾媒咨询分析师认为，从泡泡玛特的IP矩阵到名创优品的平价潮玩，从“谷子”的收藏热潮到《哪吒2》带动的衍生品热销，潮玩行业的每一个增长点都紧扣“情感共鸣”与“价值认同”。中国潮玩行业未来将朝着产品精品化、资产化和情感化的方向持续深化。IP运营与跨界联动将成为价值增长的核心，数字潮玩与实体收藏的融合将进一步拓展行业边界。伴随消费者趋于理性，能够同时满足审美期待与收藏潜力的品牌将在竞争中赢得优势。
In China's consumer market of 2025, the trendy toy sector is rewriting the business landscape with overwhelming momentum – Pop Mart has seen a skyrocketing revenue, Miniso has set new overseas records with its co-branded dolls, concept stocks related to "goods/merchandise" have collectively hit the daily limit in the secondary market, and Nezha 2 has ranked among the world's top animated films with a box office of 10 billion yuan... This series of impressive data not only confirms the explosive growth of the trendy toy economy but also reveals that after young groups have become the main consumers, emotional needs centered on "self-pleasure" are reshaping the industrial ecology. The "grass-planting" mechanism on social platforms has accelerated this process, turning trendy toys from favorites of niche circles into new darlings of the mass market. Trendy toys are evolving from "subcultural interest" to "mainstream asset".
According to the latest "Survey Data on the Development Status and User Behavior of China's Trendy Toy Industry in 2025" released by iiMedia Research, a globally leading third-party data mining and analysis institution for the new economy industry, the scale of China's pan-2D users will reach 503 million in 2024, indicating that user growth has entered the era of stock. However, the market size of the "millet economy" has soared by 40.63% from 2023 to 168.9 billion yuan in 2024, indicating that the development trend of the collectible toy industry is shifting from relying on user scale expansion to deeply exploring the value of core users. Peripheral derivatives have become the core engine driving the growth of the industry. It marks that the industry has entered a mature stage dominated by IP monetization and emotional consumption.
In China's trendy toy market, consumers' purchasing motives and decision-making factors are showing increasingly mature and differentiated characteristics. Data shows that as high as 40.83% of consumers consider "having appreciation potential and being able to make profits by reselling in the second-hand market" as the main reason for purchasing trendy toys. This reflects that the attributes of collection and investment have become important forces driving consumption, and also indicates that trendy toys are gradually shifting from simple consumer goods to asset classes with financial attributes. Meanwhile, among the top priorities for consumers when making purchases in 2025, "style and design" topped the list with a 38.60% share, highlighting consumers' strong pursuit of the uniqueness of product appearance, artistic value and creative expression.
Analysts from iiMedia Research believe that from Pop Mart's IP matrix to Miniso's affordable trendy toys, from the collection boom of "guzi" (merchandise) to the hot sales of derivatives driven by Nezha 2, every growth point in the trendy toy industry is closely linked to "emotional resonance" and "value recognition". China's trendy toy industry will continue to deepen in the direction of product refinement, assetization and emotionalization in the future. IP operation and cross-border collaboration will become the core of value growth, and the integration of digital trendy toys and physical collections will further expand the industry's boundaries. As consumers become more rational, brands that can simultaneously meet aesthetic expectations and collection potential will gain advantages in the competition.

十九大舆情监测报告

　　2017年10月27日，全球领先的新经济行业数据挖掘和分析机构iiMedia Research(艾媒咨询)权威发布《十九大舆情监测报告》。艾媒大数据舆情管控系统数据显示，自2017年10月17—25日，十九大的舆论关注热度波动明显。10月18日十九大正式召开之际，相关舆论热度登上顶峰，随后舆论热度逐渐回落，到10月24日大会闭幕再次攀升。媒体对十九大报道呈正面趋势。

艾媒舆情|2020中国“新冠疫期”华润集团社会责任行为监测报告

本报告研究涉及企业/品牌/案例：华润集团

抗击疫情的阻击战打响以来，华润医疗旗下110多家医疗机构的白衣战士们在高强度高风险的重压下，一直义无反顾艰苦奋战。特别是最前线的华润武钢总医院、武钢二院，始终牵动着整个华润集团乃至全社会的心。

Since the start of the fight against the epidemic, white soldiers in more than 110 medical institutions under China Resources Medical have been fighting hard and hard under the weight of high intensity and high risk. In particular, the frontline China Resources Wuhan Iron and Steel General Hospital and Wuhan Iron and Steel Second Hospital always affect the hearts of the entire China Resources Group and the whole society.

艾媒咨询 | 2025-2028年中国情绪消费与宠物产业生态商机研究报告

中国宠物经济产业正快速发展，其核心驱动力在于消费升级背景下，宠物角色从“功能性动物”向“情感陪伴家庭成员”转变，叠加人口结构变化带来的陪伴需求提升，推动涵盖食品、医疗、美容、训练、保险、殡葬等环节的产业链不断延伸和升级，未来增长潜力巨大，是中国消费市场中极具活力的新兴“蓝海”。iiMedia Research（艾媒咨询）数据显示，2025年中国宠物经济产业规模达8114亿元，同比增长15.7%，预计到2028年有望突破11500亿元。
China's pet economy industry is developing rapidly. The core driving force lies in the fact that under the background of consumption upgrade, the role of pets is transforming from "functional animals" to "emotional companions for family members". Coupled with the increased demand for companionship brought about by changes in population structure, this has driven the continuous extension and upgrading of the industrial chain covering food, medical care, beauty care, training, insurance, funeral services and other links. The future growth potential is huge. It is a highly dynamic emerging "blue ocean" in China's consumer market. iiMedia Research data shows that the scale of China's pet economy industry reached 811.4 billion yuan in 2025, with a year-on-year growth of 15.7%. It is expected to exceed 1.150 billion yuan by 2028.

艾媒舆情|2020中国“新冠疫期”广药集团社会责任行为监测报告

本报告研究涉及企业/品牌/案例：广药集团

面对“新冠疫情”，广药集团旗下各企业肩负起应有的社会责任与担当，抗击疫情；产品生产按照“两不两保”要求，保证质量，公益为上；持续关注疫情对药品需求，保持应急抗疫药品供应，助力应对疫情防控攻坚战。

In the face of the "new crown epidemic", all enterprises under Guangzhou Pharmaceutical Group shoulder their due social responsibilities and responsibilities to fight against the epidemic; the production of products is based on the requirements of "two not two guarantees" to ensure quality and public welfare; the company continues to pay attention to the drug demand of the epidemic, maintain the supply of emergency anti epidemic drugs, and assist in the fight against the epidemic.

艾媒舆情|2019-2020年315日化零售行业消费者投诉事件盘点

本报告研究涉及企业/品牌/案例：全家售卖过期食品事件；京东保为康假口罩事件；贵州国台老酒不“安全”事件

诚实守信，是企业的安身立命之本，更是企业赖以生存和发展的“重中之重”。商家若不讲诚信，通过欺瞒方式获取利益，必定会遭到消费者差评、市场的惩罚和法律的制裁。企业生存发展，需建设品牌口碑、赢得市场和消费者，就要自觉笃守诚信、守法经营，对法律、对消费者常怀敬畏之心。

Being honest and trustworthy is not only the foundation of an enterprise's life, but also the "top priority" for its survival and development. If the businessmen don't pay attention to honesty and gain benefits through deception, they will be punished by the consumers, the market and the law. In order to survive and develop, enterprises need to build brand reputation, win the market and consumers, consciously abide by integrity, law-abiding operation, and always awe the law and consumers.

艾媒舆情 | 2017-2018中国汽车行业舆情监测及分析报告

艾媒舆情大数据监测系统显示，汽车行业舆情的网络舆论关注度高。2017年，“机油门”“进水门”“断轴门”等问题频频爆出，更成为2018年的3·15晚会的被点名企业。因此，艾媒舆情对汽车行业网络舆情进行大数据监测及模型分析，针对汽车行业的主要环节，以及负面舆情较多的汽车企业进行深度盘点及对比。

艾媒报告 | 2018Q1中国情趣用品专题研究报告

本报告研究涉及企业/品牌包括:桃花坞、春水堂、放纵放心、网易春风、杜蕾斯、杰士邦、他趣、冈本、桔色成人、枕边游戏、第六感SIXSEX、万艾可、欣妈富隆、希爱力、毓婷、典雅、大卫、多乐士、高邦、双碟

iiMedia Research(艾媒咨询)数据显示， 2017年中国情趣电商市场规模达到188.7亿元，预计到2020年中国情趣电商市场规模将超过600亿元。艾媒咨询分析师认为，中国情趣电商市场仍处于快速发展的阶段，有巨大的发展空间。

艾媒咨询|2020年中国情趣用品行业及消费行为调查分析报告

本报告研究涉及企业/品牌/案例：他趣、春水堂。
其他企业/品牌：桃花坞，爱侣健康，久爱，取悦，迷姬，网易严选，雷霆暴风，色系，典雅，NPG，对子哈特，云曼，惹火猫，九色生活，长夜漫漫，菲幕，洛曼希，倾城鸟，珞樱，品贤，瑰若，OKOJ，杜蕾斯，千度蜜，诺兰，羞羞哒，姬欲，EROCOME，丽波。

电商购物普及使得用户购买情趣用品的便利性和私密性保护都得到了提高，而商家也可以利用电商数据更好地改进产品、提高用户体验，进而从供需两端推动产业的发展。数据显示，超过半成受访用户购买过情趣用品，其中大部分人购买频率集中在三个月购买一次，其次是一月至少一次，购买频率相对较低。值得注意的是，单身群体购买频率最高，超过一半用户一个月至少购买一次;已婚群体购买频次为三个月到一年至少一次。

The popularity of e-commerce makes it easier for users to purchase sex toys and protect their privacy, while merchants can also use e-commerce data to better improve their products and enhance the user experience, and then from the supply and demand to promote the development of industry. According to the data, more than half of the respondents have bought sex toys, with most of them buying once every three months, followed by at least once a month, a relatively low frequency. It's worth noting that singles make the most frequent purchases, with more than half of users making at least one purchase a month; married people make at least one purchase every three months to once a year.