艾媒咨询|2020-2021年中国跨境贸易CRM发展白皮书

中国CRM市场2019年的市场规模达到35亿元，同比增长16.7%，正处于市场扩充的阶段。首先是政策的推动和大环境的引领，促使跨境贸易发展前景进一步明朗。同时，在疫情黑天鹅的影响下，中国跨境贸易行业或将面临洗牌期，企业对于数字化系统的需求将会进一步被激发。随着中国跨境贸易市场规模的不断扩大，跨境贸易作为CRM系统中的一个重要应用渠道也将不断发展进步。由于中国跨境贸易行业对于数字化管理的需求不断增强，资本市场对于跨境贸易CRM行业的关注度持续升温。随着互联网资本的进入，背靠资本巨头的资源，CRM系统逐渐与外贸行业中其他各个环节实现打通。产业链的完善使得外贸行业数据有效联通，客户能够在获客后快速将数据对接至CRM系统中，并实现生产、物流、支付、报关退税等环节的一站式完成。在此基础上，未来人工智能技术的加入将赋予CRM系统更多的可能性。通过机器自身的学习，用户企业的各自需求将以更加精准化的方式得到满足。
China's CRM market reached 3.5 billion yuan in 2019, an increase of 16.7% year-on-year, and it is in the stage of market expansion. The first is the promotion of policies and the guidance of the general environment, which has further clarified the development prospects of cross-border trade. At the same time, under the influence of the black swan of the epidemic, China's cross-border trade industry may face a reshuffle period, and enterprises' demand for digital systems will be further stimulated. As the scale of China's cross-border trade market continues to expand, cross-border trade as an important application channel in the CRM system will also continue to develop and progress. As the demand for digital management in China's cross-border trade industry continues to increase, the capital market continues to pay more attention to the cross-border trade CRM industry. With the entry of Internet capital and relying on the resources of capital giants, the CRM system has gradually achieved connections with other links in the foreign trade industry. The improvement of the industrial chain enables the effective connection of data in the foreign trade industry, and customers can quickly connect the data to the CRM system after acquiring customers, and achieve one-stop completion of production, logistics, payment, customs declaration and tax rebate. On this basis, the addition of artificial intelligence technology in the future will give the CRM system more possibilities. Through the learning of the machine itself, the respective needs of user companies will be met in a more precise way.

艾媒咨询|2020-2021年中国OA行业研究报告

本报告研究涉及企业/品牌/案例：蓝凌，今目标，云之家，企业微信，钉钉，泛微，致远软件

iiMedia Research(艾媒咨询)调研数据显示，82.7%的受访白领表示认为数字化技术极大地提高了办公的效率，认同OA系统的必要性。预计伴随数字化的不断普及，未来更多企业会选择更多地发展远程办公模式，OA业务市场广阔。这一市场机遇令OA行业发展的市场呈现老品牌厂商与互联网巨头相互竞争的局面。因此，OA平台需要持续走向成熟化，提高提高服务品质来逐渐稳定市场格局。
As the data of iiMedia Research showed, 82.7% of white-collar workers surveyed believe that digital technology has greatly improved the efficiency of office work, and they agree with the necessity of OA system. It is expected that with the continuous popularization of digitization, more enterprises will choose to develop telecommuting mode in the future, and the market of OA business is vast. This market opportunity presents a situation of competition between old brand manufacturers and Internet giants in the development market of OA industry. Therefore, OA platform needs to continue to mature and improve service quality to gradually stabilize the market pattern.

艾媒舆情|2021年鸿蒙系统市场竞争力状况与消费者行为调研报告

据官方公布，在2021年6月2日的华为新品发布会中，鸿蒙手机操作系统将正式登场，引起社会媒体的广泛关注。iiMedia Research(艾媒咨询)调研数据显示，近九成网民听说过鸿蒙系统并表示期待，近四成人士(36.2%)表示鸿蒙推出后，将立即购买;官网人士表示最担心鸿蒙系统的兼容性和功能问题。

艾媒咨询|2021年中国企业数字化发展研究报告

本报告涉及的案例/品牌/企业：e签宝，金格科技，法大大

随着我国不断完善信息网络基础设施建设，为国内数字经济提供良好的发展环境，iiMedia Research( 艾媒咨询) 数据显示，2020年中国数字经济总体规模达41.4万亿元，占GDP比例为38.6%，预计2021年规模将达47.6万亿元。由于数字经济占全国GDP的比例逐年上涨，中国数字经济已经成为驱动国内经济增长的重要力量，在这种经济背景下，企业需要加快数字化转型步伐，在未来数字化、网络化及智能化的浪潮中不断增强自身的发展竞争力。iiMedia Research( 艾媒咨询) 数据显示，超过八成的企业用户表示有使用数字化系统，办公系统数字化系统的采用进一步加快了企业数字化转型的步伐，并且提升了企业业务转化、流程审批等环节的效率。
As my country continues to improve the construction of information network infrastructure to provide a good development environment for the domestic digital economy, iiMedia Research data shows that the overall scale of China's digital economy in 2020 will reach 41.4 trillion yuan, accounting for 38.6% of GDP. , The scale is expected to reach 47.6 trillion yuan in 2021. As the proportion of the digital economy in the national GDP has been increasing year by year, China's digital economy has become an important force driving domestic economic growth. Under this economic background, companies need to accelerate the pace of digital transformation in the future wave of digitization, networking and intelligence Continuously enhance its own development competitiveness. According to data from iiMedia Research, more than 80% of corporate users indicated that they use digital systems. The adoption of digital systems for office systems has further accelerated the pace of digital transformation of enterprises and improved the efficiency of business transformation and process approval.

艾媒咨询|2021年中国招聘数字化现状专题研究报告

本报告研究涉及企业/品牌/案例：Bello倍罗，北森，肯耐珂萨

在工业4.0的推动下，中国企业的数字化转型进展迅速，而企业在招聘过程中需要高效筛选优秀且合适的人才，这都是招聘数字化的发展基础。艾媒咨询(iiMedia Research)调研数据显示，在体验过数字化招聘的企业中，超六成认为疫情提升了简单招聘行为的信息化水平。而在数字化产品选择时，产品服务质量是受访企业选择招聘数字化平台的首要考虑因素(64.2%)。
With the promotion of Industry 4.0, the digital transformation of Chinese enterprises has made rapid progress, and enterprises need to efficiently screen excellent and suitable talents in the recruitment process, which is the basis for the development of digital recruitment. According to the survey data of iiMedia Research, over 60% of enterprises that have experienced digital recruitment believe that the epidemic situation has improved the informationization level of simple recruitment behavior. When choosing digital products, the quality of product service is the primary consideration (64.2%) for the interviewed enterprises to choose the recruitment digital platform.

华东数控：2021年第三季度报告

艾媒咨询 | 2024年中国数字中台市场研究报告

随着云计算、大数据、物联网、人工智能等技术的创新发展，传统产业数字化转型不断加快，数据安全和隐私问题成为用户和企业的关切点，企业对灵活、高效解决方案的需求持续增加，生态合作将成为行业发展趋势。全球新经济产业第三方数据挖掘和分析机构iiMedia Research（艾媒咨询）最新发布的《2024年中国数字中台市场研究报告》数据显示，2022年中国数字经济总体规模达50.2万亿元，同比增长10.3%。随着传统产业数字化转型不断加快，数字经济基础设施实现跨越式进步，预计2025年达70.8万亿元。中国零售企业在物料管理、销售管理中使用到信息系统较多；零售企业使用的数字化工具主要有数字系统（75.9%）和数字营销（57.6%）；有75.4%的零售企业在接受数字中台服务商服务后经营效率提升6%-25%。数字中台市场集中度较高，大厂技术设施健全，优势明显。当前中台的行业格局由竞争转向竞合，以协同生态为核心，集众所长，企业中台趋向云化、智能化、生态化、全渠道化。
With the innovative development of cloud computing, big data, Internet of Things, artificial intelligence and other technologies, the digital transformation of traditional industries is accelerating, data security and privacy issues have become the concern of users and enterprises, and enterprises' demand for flexible and efficient solutions continues to increase, and ecological cooperation will become the development trend of the industry. According to the latest China digital market research report in 2024 released by iiMedia Research, a third-party data mining and analysis institution of the global new economy industry, the overall scale of China's digital economy reached 50.2 trillion yuan in 2022, with a year-on-year growth of 10.3%. As the digital transformation of traditional industries continues to accelerate, the digital economy infrastructure has achieved leapfrog progress, and it is expected to reach 70.8 trillion yuan by 2025. Chinese retail enterprises utilize a wide range of information systems in material management and sales management. The primary digital tools employed by retail enterprises include digital systems (75.9%) and digital marketing (57.6%). After receiving services from digital middle-platform service providers, 75.4% of retail enterprises have witnessed a 6% to 25% increase in operational efficiency. The digital middle-platform market exhibits a high degree of concentration, with large companies boasting comprehensive technical facilities and notable advantages. Currently, the middle-platform industry landscape is shifting from competition to cooperation, centered on collaborative ecosystems. It integrates the strengths of various parties, driving enterprise middle-platforms towards cloudification, intelligence, ecologization, and omni-channel development.

艾媒咨询 | 2023年中国企业数字化转型发展白皮书

目前，中国数字经济已进入快速发展阶段，传统产业数字化转型不断加快，数字经济基础设施实现跨越式进步，新业态、新模式蓬勃发展。数据显示，2016-2022年中国数字经济总体规模逐年递增，2022年达50.2万亿元，同比增长10.3%，预计2025年达70.8万亿元。数字经济新时代为传统企业数字化转型带来新机遇。

数据说|“屏幕经济”如火如荼 数字文娱方兴未艾

2020年 vol.08

中国信息通信研究院：中国数字经济发展白皮书2017

2016 年，中国数字经济规模达到22.6 万亿，同比增长18.9%，占GDP比重达到30.3%，数字经济基础设施实现跨越式发展数字经济基础部分增势稳定，结构优化，新业态新模式蓬勃发展，传统产业数字化转型不断加快，融合部分成为增长主要引擎，面向数字经济的社会治理模式在摸索中不断创新。数字经济在各行业中的发展出现较大差异，数字经济占本行业增加值比重呈现出三产高于二产、二产高于一产的典型特征。