全球领先的新经济产业第三方数据挖掘与分析机构
关于“人民币”的报告
艾媒咨询 | 2025年中国数字人民币发展概况与用户行为调查数据
自2014年央行启动数字人民币研究以来，数字人民币已从理论探索阶段大步迈入试点推广与生态构建的关键时期。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research（艾媒咨询）最新发布的《2025年中国数字人民币发展概况与用户行为调查数据》数据显示，中国移动支付交易规模整体呈增长态势。2024年中国移动支付规模为563.7万亿元，反映出数字化和便捷化支付对中国居民生活的深刻影响。在2025年中国用户开通数字人民币服务原因中，占比最高的是“免手续费”，达到54.58%；其次是“可以离线支付”，占比为53.70%。这些数据表明实用性和便捷性是数字人民币用户选择数字人民币的主要考虑因素。在2025年中国用户认为数字人民币优势中，提升央行对货币供给和流通的控制力以41.48%的比例最高，显示出数字人民币用户对数字人民币在货币政策执行方面的高度认可；现金的使用量减少，通货增幅减少以37.24%位列第二，表明数字人民币用户认为数字人民币有助于减少现金依赖，降低通货膨胀风险。
艾媒咨询分析师认为，未来数字人民币将全方位渗透各领域，深度融入经济生活。在民生消费场景中，其将进一步下沉至偏远地区与小众商户，结合消费补贴、专属优惠等活动，提升用户使用黏性，预计在日常小额支付中的占比将大幅提升；对公领域，借助智能合约技术，在企业间结算、供应链金融等复杂业务场景实现流程简化与风险可控，成为企业资金流转的重要方式；跨境支付方面，随着国际合作推进与技术适配完成，数字人民币将在 “一带一路”沿线及周边贸易中率先实现规模应用，简化结算流程，降低汇兑成本，助力人民币国际化进程迈出关键步伐。各参与主体需强化技术协同创新，提升系统稳定性与安全性，优化用户体验，加速构建数字人民币成熟生态，推动其在经济高质量发展中发挥更大效能。
Since the central bank launched the research on the digital RMB in 2014, the digital RMB has made great strides from the theoretical exploration stage to the critical period of pilot promotion and ecosystem construction. According to the latest "Overview of the development of China's digital RMB in 2025 and user behavior survey data" released by iiMedia Research, a leading third-party data mining and analysis institution for the new economy industry worldwide, the overall transaction volume of mobile payment in China shows a growth trend. In 2024, the scale of mobile payment in China was 563.7 trillion yuan, reflecting the profound impact of digital and convenient payment on the lives of Chinese residents. Among the reasons for Chinese users to activate digital RMB services in 2025, the one with the highest proportion is "no handling fee", reaching 54.58%. The second is "offline payment is available", accounting for 53.70%. These data indicate that practicality and convenience are the main considerations for digital RMB users when choosing digital RMB. Among the advantages of the digital RMB perceived by Chinese users in 2025, the proportion of enhancing the central bank's control over the money supply and circulation was the highest at 41.48%, demonstrating the high recognition of the digital RMB by users in the implementation of monetary policy. The usage of cash decreased, and the inflation rate decreased by 37.24%, ranking second. This indicates that users of the digital RMB believe that the digital RMB helps reduce cash dependence and lower the risk of inflation.
Analysts from iiMedia Research believe that in the future, the digital RMB will fully penetrate all fields and deeply integrate into economic life. In the scenarios of people's livelihood consumption, it will further extend to remote areas and niche merchants, and combine activities such as consumption subsidies and exclusive discounts to enhance user stickiness. It is expected that its proportion in daily small payments will increase significantly. In the corporate sector, by leveraging smart contract technology, process simplification and risk control can be achieved in complex business scenarios such as inter-enterprise settlement and supply chain finance, becoming an important way for enterprises to flow funds. In terms of cross-border payments, with the advancement of international cooperation and the completion of technological adaptation, the digital RMB will be first applied on a large scale in trade along and around the Belt and Road Initiative, simplifying the settlement process and reducing exchange costs, thus facilitating a crucial step forward in the internationalization of the RMB. All participating entities need to enhance technological collaborative innovation, improve the stability and security of the system, optimize user experience, accelerate the construction of a mature ecosystem for the digital RMB, and promote its greater effectiveness in high-quality economic development.-
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艾媒咨询 | 2025年中国移动支付行业发展状况与用户行为调查数据
在数字化浪潮与金融科技深度融合的推动下，中国移动支付行业近年来取得了令人瞩目的发展成就，成为全球支付领域的重要引领力量。根据全球领先的新经济产业第三方数据挖掘和分析机构iiMedia Research（艾媒咨询）最新发布的《2025年中国移动支付行业发展状况与用户行为调查数据》数据显示，2024年中国移动支付交易规模达到563.7万亿元，未来随着居民收入水平提高和科技的不断进步，未来中国移动支付交易规模还会继续增长。在中国移动支付用户使用过手机支付的主要场景中，大型商超以67.91%的占比成为移动支付用户使用手机支付最多的场景，其次是便利店和餐饮门店，占比分别为66.94%和65.64%。这表明绝大部分用户愿意在线下使用手机支付。在中国移动支付用户手机支付主要使用的账户类型中，支付宝余额以68.23%的高占比位居首位，微信零钱以64.18%的占比紧随其后，排名第二。说明大部分用户习惯方便快捷的交易账户类型。艾媒咨询分析师认为，未来，行业需在保障支付安全的前提下，进一步优化用户体验，拓展跨境支付等新业务领域，推动移动支付服务向智能化、个性化、国际化方向迈进。
Driven by the deep integration of the digital wave and fintech, China's mobile payment industry has achieved remarkable development accomplishments in recent years and has become an important leading force in the global payment field. According to the latest "iiMedia Report | Survey data on the development status and user behavior of China's mobile payment industry in 2025" released by iiMedia Research, a world-leading third-party data mining and analysis institution for the new economy industry, the transaction scale of China's mobile payment reached 563.7 trillion yuan in 2024. In the future, with the increase in residents' income levels and the continuous advancement of technology, the transaction volume of mobile payment in China will continue to grow. Among the main scenarios where mobile payment users in China have used mobile payments, large supermarkets, with a proportion of 67.91%, are the scenarios where mobile payment users use mobile payments the most, followed by convenience stores and restaurants, with proportions of 66.94% and 65.64% respectively. This indicates that the vast majority of users are willing to use mobile payment offline. Among the main account types used by mobile payment users in China for mobile payment, Alipay Balance ranks first with a high proportion of 68.23%, followed closely by wechat Wallet with a proportion of 64.18%, ranking second. It indicates that the majority of users are accustomed to convenient and fast transaction account types. Analysts from iiMedia Research believe that in the future, the industry needs to further optimize user experience under the premise of ensuring payment security, expand new business areas such as cross-border payment, and promote the development of mobile payment services towards intelligence, personalization and internationalization. -
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艾媒舆情|2020中国“新冠疫期”广药集团社会责任行为监测报告
本报告研究涉及企业/品牌/案例：广药集团
面对“新冠疫情”，广药集团旗下各企业肩负起应有的社会责任与担当，抗击疫情；产品生产按照“两不两保”要求，保证质量，公益为上；持续关注疫情对药品需求，保持应急抗疫药品供应，助力应对疫情防控攻坚战。
In the face of the "new crown epidemic", all enterprises under Guangzhou Pharmaceutical Group shoulder their due social responsibilities and responsibilities to fight against the epidemic; the production of products is based on the requirements of "two not two guarantees" to ensure quality and public welfare; the company continues to pay attention to the drug demand of the epidemic, maintain the supply of emergency anti epidemic drugs, and assist in the fight against the epidemic. -
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艾媒舆情|京东遭“薅羊毛”事件舆情监测报告
本报告研究涉及企业/品牌/案例：京东，星巴克，拼多多，天猫，人民日报，腾讯网，新浪财经
2020年1月7日，京东家电发生了被薅羊毛的事件。平台促销期间优惠券设置系统出现短时间异常，原本需要满千元才能使用的200元满减优惠变成无门槛使用，导致羊毛党疯狂下单。大量200元左右的小家电被一扫而空，其中仅一款烤箱就被下单24万次，到手价仅6元，京东一夜之间被撸实际商品总额达到7000万元。
On January 7, 2020, the incident of quilted wool occurred at JD.com. During the promotion period of the platform, the coupon setting system was abnormal for a short time, and the 200 yuan full discount that originally required a thousand yuan to use became a threshold-free use, which caused the Wool Party to frantically place orders. A large number of small household appliances around 200 yuan were swept away, of which only one oven was ordered 240,000 times, and the hand price was only 6 yuan. The total amount of Jingdong's actual goods was over 70 million yuan overnight. -
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舆情报告|水滴筹医院扫楼筹款舆情大数据监测报告
本报告研究涉及企业/品牌/案例：水滴筹，医院，移动应用，互联网，舆情，梨视频，人民日报，央视新闻，央广网
11月30日，一则名为“卧底实拍医院扫楼式筹款，审核漏洞多”的媒体暗访报道，将水滴筹再次推上风口浪尖。视频中一名自称是筹款顾问的人正在培训兼职人员，被培训者随后将以志愿者的身份在医院里“扫楼”，成功拉到5单以上，就能获得80元/单的绩效奖励。在这组针对多个地区水滴筹线下团队的调查暗访中，还提及打着“志愿者”或众筹顾问名号的地推人员，每单最高提成可以拿到150元，月入过万，末位淘汰。
On November 30, a media interview entitled “Undercover Shooting Hospital Fund-raising Fundraising, Examining Lots of Vulnerabilities“ conducted an unannounced visit to the media, which once again pushed water droplets to the forefront. In the video, a person who claims to be a fundraising consultant is training part-time staff. The trainee will then “sweep the building” in the hospital as a volunteer. If he successfully pulls more than 5 orders, he will get a performance of 80 yuan / order. reward. In this group of investigations and unannounced visits to the offline team in multiple regions, it was mentioned that the ground pushers under the name of “volunteer“ or crowdfunding consultants can get a maximum commission of 150 yuan per month. Ten thousand, the last place eliminated. -
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