德勤：2018全球人力资本趋势报告

Deloitte's Human Capital professionals leverage research,analytics,and industry insights to help design and execute the HR,talent,leadership,organization,and change programs that enable business performance through people performance.

艾媒报告 |2018中国人力资源行业电子签名应用市场研究报告

本报告涉及企业/品牌包括：上上签、法大大、契约锁、云合同、领签、中国云签、文签、众签、e签宝

在《电子签名法》《合同法》等法律的支持下，中国电子劳动合同受到普遍的认可。随着HR SaaS模式兴起，中国企业人力资源管理迎来变革，电子签名借力快速发展。iiMedia Research（艾媒咨询）数据显示，2018年中国电子签名人力资源市场规模已达到0.94亿元，预计到2020年，人力资源细分市场规模将达到16.22亿元。在人力资源场景中，劳动合同/劳务派遣合同是受访企业用户在人力资源细分领域应用电子签名平台的主要场景，占比56.5%。艾媒咨询分析师认为，第三方电子签名平台应重视产品功能细节的打磨，为企业用户提供更好的服务。随着行业规范和服务标准的逐步健全、移动互联网的发展、远程签约需求的增加及人力成本的提高必然推动电子签名向人力资源领域的方方面面普及，成为人力资源领域各类文件的主流签署方式。

With the support of ““Electronic Signature Law““, ““Contract Law““ and other laws, China's electronic labor contracts are generally recognized. With the rise of HR SaaS mode, the human resource management of Chinese enterprises is undergoing changes and electronic signatures are developing rapidly. iiMedia Research data show that China's electronic signature human resources market reached 94 million yuan in 2018. It is estimated that by 2020, the human resources segment market will reach 1.622 billion yuan. In the human resources scenario, labor contract/labor dispatch contract is the main scenario in which interviewed enterprise users apply electronic signature platform in the human resources segmentation field, accounting for 56.5%. iiMedia’s consulting analysts believe that the third-party electronic signature platform should attach importance to polishing the functional details of products to provide better services for enterprise users. With the gradual improvement of industry standards and service standards, the development of mobile Internet, the increase of demand for remote signing and the increase of labor costs, electronic signatures are bound to be popularized in all aspects of the human resources field and become the mainstream signing method of various documents in the human resources field.

艾媒咨询 | 2025年中国第三方网络招聘平台使用行为调查数据

第三方网络招聘平台是一种依托互联网技术构建的中介服务平台，旨在连接企业与求职者两端。随着移动互联网普及，招聘 APP 大量涌现，极大提升招聘效率。当下，人工智能、大数据等前沿技术深度融入，平台实现精准匹配、智能推荐、人才测评等功能升级，向智能化、个性化方向加速迈进。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research（艾媒咨询）最新发布的《2025年中国第三方网络招聘平台使用行为调查数据》数据显示，智联招聘和Boss直聘以 55.11% 的占比并列第一，凸显出这两大平台在招聘市场的绝对优势地位。凭借其品牌影响力、庞大用户基数、成熟功能体系及优质服务，成为企业与求职者的首选，市场集中度较高，头部平台效应显著。企业对工作经验（35.07%）、工作态度（34.45%）、解决问题能力（34.33%）和专业技能（34.20%）的高要求，表明企业在人才选拔时，不仅注重专业技能，更看重员工能否快速适应工作场景、高效解决实际问题，以及具备积极投入工作的态度。艾媒咨询分析师认为，第三方网络招聘平台市场在全球范围内呈现蓬勃发展态势，中国市场凭借庞大劳动力人口基数、政策支持、技术进步等优势，增长潜力巨大，并且随着智能化、个性化、跨行业融合、国际化等趋势推进，行业有望在规范中持续创新发展。
The third-party online recruitment platform is an intermediary service platform built on the basis of Internet technology, aiming at connecting enterprises and job seekers. With the popularization of mobile Internet, a large number of recruitment apps have emerged, greatly improving the efficiency of recruitment. At present, cutting-edge technologies such as artificial intelligence and big data are deeply integrated, and the platform realizes the upgrading of functions such as accurate matching, intelligent recommendation, and talent evaluation, accelerating towards the direction of intelligence and individuation. According to the latest Survey data on the use of third-party online recruitment platforms in China in 2025 released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, Zhaopin and Boss Zhipin tied for the first place with 55.11%. It highlights the absolute dominance of these two platforms in the recruitment market. With its brand influence, huge user base, mature functional system and quality services, it has become the first choice of enterprises and job seekers, with high market concentration and significant head platform effect. Enterprises have high requirements for work experience (35.07%), work attitude (34.45%), problem-solving ability (34.33%) and professional skills (34.20%), indicating that enterprises not only pay attention to professional skills when selecting talents, but also pay more attention to whether employees can quickly adapt to work scenarios, efficiently solve practical problems, and have a positive attitude towards work. Imedia Consulting analysts believe that the third-party online recruitment platform market is showing a booming trend in the world, the Chinese market with a large labor population base, policy support, technological progress and other advantages, the growth potential is huge, and with the intelligent, personalized, cross-industry integration, internationalization and other trends, the industry is expected to continue to innovate and develop in the standard.

艾媒咨询｜2024年中国SaaS行业发展研究报告

随着云计算、5G等技术的不断创新，SaaS行业加速发展。大多数企业进行数字转型升级，纷纷涌入SaaS行业赛道。全球新经济产业第三方数据挖掘和分析机构iiMedia Research（艾媒咨询）最新发布的《2024年中国SaaS行业发展研究报告》数据显示，2023年中国SaaS行业市场规模达555.1亿元，预计2027年将超过1500亿元。
艾媒咨询分析师认为，受社会环境的影响，SaaS的应用更加广泛。随着企业的商业模式的不断变化，SaaS企业的业务体系呈现多元化，推动着SaaS行业的市场规模不断扩大。
With the continuous innovation of cloud computing, 5G and other technologies, the SaaS industry is accelerating its development. Most enterprises are undergoing digital transformation and upgrading, and are flocking to the SaaS industry track.According to the latest "Research Report on the Development of China's SaaS Industry in 2024" released by iiMedia Research, the market size of China's SaaS industry reached 55.51 billion yuan in 2023, and it is expected to exceed 150 billion yuan by 2027.
iiMedia Research analysts believe that Due to the influence of social environment, the application of SaaS has become more widespread. With the continuous changes in the business model of enterprises, the business system of SaaS enterprises has diversified, driving the market size of the SaaS industry to continuously expand.

艾媒咨询 | 2023-2024年中国便利店行业发展状况及消费行为监测报告

2022年中国便利店行业市场规模达3834亿元，同比增长9.8%，随着便利店行业的支持政策推行，居民可支配收入、消费能力及中国城镇化率稳步提升，中国便利店行业市场规模将持续扩大，预计2025年达5033亿元。

艾媒咨询|2021年中国企业服务发展全景报告

2016年以来中国数字经济总体规模持续上升,截至2020年，规模高达41.4万亿元。精细化和个性化服务将成为新的行业发展方向；服务提供商将打通企业主体和服务商间的数据壁垒、扩大服务半径，为企业服务市场规模增长带来新的驱动力。

艾媒咨询|2021中国电子签约行业人力资源场景应用专题研究报告

本报告研究涉及企业/品牌/案例：e签宝，法大大，上上签，中国云签，契约锁

随着数字经济的快速发展，电子签约行业迎来有利发展环境。2020年，中国电子签名合同签署次数已达到506亿次。自2020年3月人社部印发《人力资源社会保障部办公厅关于订立电子劳动合同有关问题的函》以来，北京、沈阳、山东、云南、杭州等多个省市陆续制定电子劳动合同推广计划，并进行试点研究，推广劳动合同电子化管理，纸质劳动合同正逐步进入电子化数字化时代。相比传统劳动合同，电子劳动合同具有提升效率、灵活便捷、安全性高、降低成本、数字化程度高、可远程操作的优势。iiMedia Research(艾媒咨询)数据显示，48.9%的受访企业会在人力资源场景中使用电子签约服务，超三成受访企业在在人力资源领域的年均电子合同签署量在500-1000份之间， 52.2%的受访企业意在通过电子签约形式实现节约成本的目的，48.7%的受访企业希望能够提高合同安全性。
With the rapid development of digital economy, the electronic contract signing industry ushers in a favorable development environment. In 2020, the number of electronic signature contracts signed in China has reached 50.6 billion. Since the Ministry of human resources and social security issued the "letter of the general office of the Ministry of human resources and social security on issues related to the conclusion of electronic labor contract" in March 2020, Beijing, Shenyang, Shandong, Yunnan, Hangzhou and other provinces and cities have successively formulated electronic labor contract promotion plans and carried out pilot studies to promote the electronic management of labor contract. Paper labor contract is gradually entering the electronic digital era. Compared with the traditional labor contract, electronic labor contract has the advantages of improving efficiency, flexibility and convenience, high security, reducing costs, high degree of digitization, and remote operation. As the data of iiMedia Research showed, 48.9% of the enterprises interviewed will use E-contract signing services in the human resources scene, and more than 30% of the enterprises interviewed have signed 500-1000 e-contracts in the field of human resources, 52.2% of the respondents intend to achieve the purpose of cost saving through electronic contract signing, and 48.7% of the respondents hope to improve the contract security.

艾媒咨询 | 2025年中国AI数字人行业消费行为调查数据

目前，AI 数字人发展态势迅猛，已广泛渗透于各个行业中。新型数字人生成工具也在持续迭代，功能持续优化。在市场层面上，企业对 AI 数字人产品的接受度也在稳步提升。众多企业引入 AI 数字人后，工作流程得以优化，效率显著提升，成本亦有效降低，为企业发展注入全新活力 。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research（艾媒咨询）最新发布的《2025年中国AI数字人行业消费行为调查数据》数据显示，当前使用AI数字人的企业主要分布在电子商务、卫生及社会保障和社会福利业、教育和金融等行业，并主要集中在小型企业中，占比达到58.78%。同时，有65.03%的企业已将AI数字人应用到公司发展实践中，说明AI数字人在中国企业中的实际应用已经相当广泛。企业在对AI数字人的功能需求中，对多模态能力（文字、图片、语音、视频处理能力）的需求最高，其次是自然语言理解和人机互动。同时，企业对产品易用性和隐私信息安全的关注度最高，分别达到29.39%和28.72%的占比。企业在持续加大对 AI 数字人应用投入的同时，也在面临诸多挑战。数据显示，数据安全与隐私保护面临的挑战最大，其次就是法规政策与伦理道德。未来随着企业不断完善数据安全保障措施，AI 数字人有望在企业与消费者之间搭建起更紧密、高效的沟通桥梁，为消费者带来更优质、个性化的消费体验，助力企业在激烈的市场竞争中开拓新的增长路径。
　　Currently, AI digital humans are developing at a rapid pace and have been widely integrated into various industries. New-generation digital human generation tools are continuously being iterated, with their functions being continuously optimized. In terms of the market, enterprises' acceptance of AI digital human products is steadily increasing. After many enterprises introduced AI digital humans, their work processes have been optimized, their efficiency has been significantly improved, and their costs have been effectively reduced, injecting new vitality into the development of enterprises.According to the latest "Survey data on consumer behavior in China's AI digital human industry in 2025" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, enterprises currently using AI digital humans are mainly distributed in industries such as e-commerce, health and social security, social welfare, education, and finance, and are mainly concentrated in small enterprises, accounting for 58.78%. At the same time, 65.03% of enterprises have applied AI digital humans to the practice of corporate development, indicating that the practical application of AI digital humans in Chinese enterprises is already quite extensive.Among enterprises' functional requirements for AI digital humans, the demand for multimodal capabilities (text, image, voice, and video processing capabilities) is the highest, followed by natural language understanding and human-computer interaction. Meanwhile, enterprises pay the most attention to the ease of use of products and the security of private information, accounting for 29.39% and 28.72% respectively.While enterprises are continuously increasing their investment in the application of AI digital humans, they are also facing many challenges. Data shows that data security and privacy protection face the greatest challenges, followed by regulatory policies and ethics. In the future, as enterprises continue to improve data security protection measures, AI digital humans are expected to build a closer and more efficient communication bridge between enterprises and consumers, bringing consumers a better and more personalized consumption experience, and helping enterprises open up new growth paths in the fierce market competition.

艾媒咨询|2021上半年中国企业服务专题研究报告

本报告研究涉及企业/品牌/案例：用友薪福社，钉钉，金蝶

iiMediaResearch(艾媒咨询)数据显示，2016年以来中国数字经济总体规模持续上升,截至2020年，规模高达41.4万亿元。艾媒咨询分析师认为，服务提供商将打通企业主体和服务商间的数据壁垒、扩大服务半径，为企业服务市场规模增长带来新的驱动力。其次，近年来，行业投融资有集中于头部公司、投资金额和数量集中的趋势，有利于行业头部企业通过收购并购等手段进行行业资源、技术整合，增强企业竞争力。此外，在未来互联网公司和其生态内的云服务提供商、企业安全服务提供商等信息主体或将联合起来通过数据互联建立自身在企业服务市场中的竞争壁垒，推出一站式服务，给企业用户提供更多选择。
As the data of iiMedia Research, the overall scale of China's digital economy has continued to rise since 2016, reaching 41.4 trillion RMB by 2020. The consulting analyst of iiMedia Research believe that service providers will break through the data barriers between enterprise entities and service providers, expand the service radius, and bring new driving forces for the growth of market scale of enterprise service. Secondly, the industry investment and financing tend to concentrate on the head companies in recent years, and the amount and quantity of investment are concentrated, which is conducive to the industry head enterprises to integrate the industry resources and technology by means of mergers and acquisitions, so as to enhance the competitiveness of enterprises. In addition, Internet companies, cloud service providers, enterprise security service providers and other information subjects in their ecology may unite to establish their own competitive barriers in the enterprise service market through data interconnection, and launch one-stop service to provide more choices for enterprise users in the future.

艾媒舆情|2018中国“人才争夺战”舆情监测分析报告

2017年10月以来,全国10多个城市发布了人才引进新政,效果十分明显。2018年毕业季临近，北京、上海、广州、杭州等地又出台人才新政,“人才争夺战”再度升级。艾媒大数据舆情监控系统监测数据显示，3月15日—4月11日期间，“人才争夺战”相关正面舆论数量一直远大于负面舆论数量，分别占比59.13%、3.81%。