关于“全链式服务”的报告
艾媒咨询|2024年中国品牌电商服务商行业研究报告
“一带一路”背景下,跨境电商是外贸企业拓展国际市场的关键途径,越来越多的企业纷纷加入其中,品牌出海呈现出蓬勃的发展态势,品牌电商服务市场迎来增长机会。在AIGC新纪元下,不断助力“电商+”新模式诞生,推动品牌电商服务商行业新增长点的出现。目前电商市场服务需求不断增长,随着服务商数智化能力的构建及全链式服务体系的完善,品牌电商服务市场规模将进一步扩大。全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024年中国品牌电商服务商行业研究报告》数据显示,2023年中国品牌电商服务行业市场规模为4077.1亿元,同比增长11.3%,预计2028年将达5862.3亿元。电商行业逐渐向去中心化、数字化转型,品牌方对电商精细化运营要求不断提高。
Under the background of "Belt and Road", cross-border e-commerce is a key way for foreign trade enterprises to expand their international markets, and more and more enterprises are joining in, and branding overseas has shown a vigorous development trend, and branded e-commerce service market has ushered in growth opportunities. Under the new era of AIGC, it will continue to help the birth of "e-commerce +" new model, and promote the emergence of new growth points in the branded e-commerce service provider industry. Currently, the demand for e-commerce market services is growing, and with the construction of service providers' digital intelligence capabilities and the improvement of the whole chain service system, the market scale of branded e-commerce services will be further expanded. According to the latest Research Report 2024 China brand e-commerce service provider industry research report released by iiMedia Research, a third-party data mining and analysis institution of the global new economy industry, the market scale of China's branded e-commerce services industry will reach 407.71 billion yuan in 2023, with a year-on-year growth of 11.3%, and it is expected that it will reach 586.23 billion yuan in 2028. reach 586.23 billion yuan. The e-commerce industry is gradually transforming to decentralisation and digitisation, and brands are increasing their requirements for refined e-commerce operations.艾媒咨询|2024-2025年中国餐饮服务商行业白皮书
随着全国各地促销费政策的持续发力,餐饮消费市场需求不断被激发,加速拓店和深入下沉市场成为各地餐饮品牌的重中之重,各餐企对餐饮服务商的需求进一步增加。全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024-2025年中国餐饮服务商行业白皮书》数据显示,2023年中国餐饮收入达52890亿元,餐饮行业进入平稳发展期,预计2025年中国餐饮收入有望达56712亿元。餐饮服务商通过为餐企提供多元化解决方案、数智化全方位服务等助力餐饮企业降本增效,完成数字化转型。2018-2023年中国餐饮连锁率持续提升,各中大型餐企纷纷计划出海甚至已经出海,含小微型企业在内的餐饮企业对餐饮服务商的需求进一步扩大,69.0%的餐饮企业有数字化意向或计划。2024年,信息管理系统割裂(38.7%)与营销推广及运营能力较弱(36.1%)问题成为餐饮企业实施数字化布局的主要难题;餐饮企业倾向选择行业通用的数智化产品服务商与注重产品服务便携性和成本控制的服务商。随着数字化进程不断加快,餐饮服务商正加速布局一体化服务,行业已涌现多家头部企业。此外,国内餐饮市场逐渐饱和倒逼餐企和餐饮服务商寻求第二增长曲线,“出海”成为新发展机遇。
With the continuous force of the promotion fee policy across the country, the demand for food and beverage consumption market has been continuously stimulated, accelerating the expansion of stores and deepening the sinking market has become the top priority of catering brands around the country, and the demand for catering service providers has further increased. According to the latest Research Report on the Development of China's catering service Provider Industry White Paper from 2024 to 2025 released by iiMedia Research, a third-party data mining and analysis institution of the global new economy industry, the income of China's catering industry will reach 5,289 billion yuan in 2023, and the catering industry will enter a period of stable development. It is expected that the income of China's catering industry will reach 5,671.2 billion yuan in 2025. Catering service providers help catering enterprises reduce costs and increase efficiency by providing diversified solutions and all-round services of digital intelligence for catering enterprises, and complete digital transformation. From 2018 to 2023, China's restaurant chain rate continues to increase, and medium-sized and large restaurant enterprises have planned to go to sea or even have gone to sea, and catering enterprises including small and micro enterprises have further expanded their demand for catering service providers, and 69.0% of catering enterprises have digital intentions or plans. In 2024, the fragmentation of the information management system (38.7%) and the weak marketing promotion and operation ability (36.1%) have become the main problems in the implementation of digital layout of catering enterprises; Catering enterprises tend to choose the service providers of digital intelligent products that are common in the industry and those that pay attention to the portability of products and services and cost control. As the digitization process continues to accelerate, catering service providers are accelerating the layout of integrated services, and a number of leading enterprises have emerged in the industry. In addition, the gradual saturation of the domestic catering market has forced catering companies and catering service providers to seek a second growth curve, and "going to sea" has become a new development opportunity.艾媒咨询 | 2024年中国即时配送市场发展状况及消费行为分析报告
即时配送服务在新零售概念的推行下迅速普及,其通过打通线上线下销售,建立短途物流体系,解决传统配送服务中同城配送的问题,已成为商业发展的必然趋势。全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024年中国即时配送市场发展状况及消费行为分析报告》数据显示,2018至2023年间中国移动电商市场交易额显著增长,从15.7万亿元起步,至2023年达到34.8万亿元,年均增长率约为21%。
艾媒咨询分析师认为,随着消费者对即时、省时的需求持续提升,即时配送将从传统外卖到家逐渐渗透至更多“微场景”,品类上从餐饮外卖、生鲜、日用快消向更广泛的服装鞋帽、3C数码、时尚美妆等全品类拓展。
Instant delivery service is rapidly popularized under the implementation of the new retail concept. It has become an inevitable trend of commercial development by opening up online and offline sales, establishing a short-distance logistics system, and solving the problem of intra-city distribution in traditional distribution services. According to the latest "2024 China Instant Delivery Market Development and Consumer Behavior Analysis Report" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, the transaction volume of China's mobile e-commerce market has grown significantly between 2018 and 2023, starting from 15.7 trillion yuan. By 2023, it will reach 34.8 trillion yuan, with an average annual growth rate of about 21%.
Analysts from iiMedia Consulting believe that as consumers' demand for instant and time-saving continues to increase, instant delivery will gradually penetrate from traditional take-out home to more "micro-scenes", and the category will expand from catering take-out, fresh, daily fast consumer goods to a wider range of clothing, shoes and hats, 3C digital, fashion and beauty makeup and other categories.艾媒咨询|2024年中国月饼行业消费趋势洞察研究报告
月饼是中国传统美食,吃月饼是中秋节最重要的仪式之一。近年来,月饼的消费场景越趋日常化,iiMedia Research(艾媒咨询)数据显示,2023年中国月饼销售规模达271.3亿元,同比增长11.3%,2025年有望增至332.8亿元。中国月饼行业的生产趋于标准化、规范化以及传统节日氛围的强化、国民购买力的增强都是市场需求扩大的因素。未来随着直播电商、外贸出口、品牌定制、跨界联动等新趋势的出现,月饼市场将迎来新增长点。
Mooncakes are a traditional Chinese delicacy, and eating mooncakes is one of the most important rituals of the Mid-Autumn Festival. In recent years, the consumption scenario of mooncakes has become more and more everyday. iiMedia Research (iMedia Consulting) data shows that the sales scale of Chinese mooncakes reached 27.13 billion yuan in 2023, an increase of 11.3% year-on-year, and is expected to increase to 33.28 billion yuan in 2025. The production of China's mooncake industry tends to be standardised and regulated, the strengthening of the traditional festival atmosphere and the strengthening of the national purchasing power are all factors for the expansion of market demand. In the future, with the emergence of new trends such as live e-commerce, foreign trade exports, brand customisation and cross-border linkages, the mooncake market will usher in new growth points.艾媒咨询 | 2025年中国托育行业消费行为调查数据
在全球范围内,0-3岁婴幼儿的托育服务已成为各个国家或地区高度重视的家庭政策议题, 并被上升为公共服务体系建设的一部分。随着中国实施“三孩生育政策”,对婴幼儿托育行业的需求正在不断增加,更多家长会考虑将孩子送到托育机构。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国托育行业消费行为调查数据》数据显示,居住地附近缺乏合适的玩伴或教育环境的需求以39.29%的占比位居首位,凸显了家长对儿童成长环境的高度关注。与此同时,让孩子提前适应集体生活和通过早期教育开发孩子能力的需求均以35.71%的占比并列第二,反映出家长对孩子社交能力培养和早期智力发展的同等重视。在托育机构选择方面,社区托育机构以45.54%的占比成为家长的首选,体现了他们对便捷性和社区归属感的偏好;公办托育机构则以43.08%的占比紧随其后,进一步印证了家长对公办机构专业性和规范性的信任与青睐。艾媒咨询分析师认为,家长对儿童早期教育和社交能力培养的重视推动了托育需求的增长,同时政策支持和社会资本的涌入也为市场注入了活力。然而,托育市场仍面临着服务质量参差不齐、师资力量不足等挑战。未来,随着标准化建设和科技赋能,托育市场将朝着更专业、更智能、更普惠的方向发展,成为解决家庭育儿难题的重要支撑。
Worldwide, the childcare service for infants and young children aged 0-3 has become a highly valued family policy issue in various countries or regions, and has been elevated as a part of the construction of public service system. With the implementation of the "three-child policy" in China, the demand for infant and child care industry is increasing, and more parents will consider sending their children to care institutions. According to the latest “Survey data of consumption behavior of China's childcare industry in 2025” released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, the demand for lack of suitable playmates or educational environment near the place of residence ranks first with 39.29%. It highlights the high concern of parents to the environment of children's growth. At the same time, the demand for allowing children to adapt to collective life in advance and developing children's abilities through early education both took the second place with 35.71%, reflecting the equal importance parents attach to the cultivation of children's social skills and early intellectual development. In terms of the choice of childcare institutions, 45.54% of parents chose community childcare institutions as their first choice, reflecting their preference for convenience and community belonging; Public childcare institutions followed with 43.08%, further confirming parents' trust and favor in the professionalism and standardization of public institutions. Analysts at IIMedia Research believe that parents' emphasis on early childhood education and social skills training has promoted the growth of childcare demand, while policy support and the influx of social capital have also injected vitality into the market. However, the childcare market still faces challenges such as uneven service quality and insufficient teachers. In the future, with the construction of standardization and the empowerment of science and technology, the childcare market will develop in a more professional, smarter and more inclusive direction, and become an important support for solving family childcare problems.艾媒咨询 | 2025年中国外卖行业市场消费行为分析报告
随着互联网技术的飞速发展和人们生活节奏的加快,外卖行业作为一种新兴的生活服务模式,在全球范围内迅速崛起。它不仅改变了人们的餐饮消费方式,还对餐饮行业的产业链和商业模式产生了深远影响。根据全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2025年中国外卖行业市场消费行为分析报告》数据显示,饿了么在竞争激烈的中国外卖市场一骑绝尘,以 62.92% 的占比远超其他平台,稳居主导地位,这充分展现出其强大的市场影响力与广泛的用户基础。而在消费者选择外卖平台的考量因素中,平台信誉拔得头筹,占比高达 51.15%,成为消费者决策时最为关键的因素。这表明,在当下的外卖市场,消费者在选择平台时,更倾向于信赖信誉良好的平台,这也为外卖平台的发展指明了方向,注重信誉建设、提升服务质量是吸引和留住用户的关键。艾媒咨询分析师认为,外卖行业随着技术的进步、市场的成熟,以及行业的规范发展,未来仍具有广阔的发展前景。外卖平台、餐饮商家和配送服务商等各方参与者应积极应对挑战,抓住发展机遇,通过技术创新、服务升级、加强合作等方式,共同推动外卖行业朝着更加健康、高效、可持续的方向发展。
With the rapid development of Internet technology and the acceleration of people's pace of life, the take-out industry, as a new life service model, has risen rapidly around the world. It has not only changed the way people consume food and beverage, but also had a profound impact on the industry chain and business model of the catering industry. According to the latest "Analysis report on market consumption behavior of China's take-out industry in 2025" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, Ele. me has taken a clean ride in the highly competitive Chinese takeout market, accounting for 62.92% far more than other platforms. It is firmly in a dominant position, which fully demonstrates its strong market influence and wide user base. Among the factors for consumers to choose takeaway platforms, the reputation of the platform won the first place, accounting for as much as 51.15%, which has become the most critical factor in consumer decision-making. This shows that in the current take-out market, consumers are more inclined to trust reputable platforms when choosing platforms, which also points out the direction for the development of take-out platforms, focusing on reputation construction and improving service quality is the key to attract and retain users. Imedia Consulting analysts believe that with the progress of technology, the maturity of the market and the standardized development of the industry, the takeaway industry still has broad development prospects in the future. Participants such as delivery platforms, catering businesses and delivery service providers should actively respond to challenges, seize development opportunities, and jointly promote the development of the food delivery industry towards a more healthy, efficient and sustainable direction through technological innovation, service upgrading, and strengthening cooperation.艾媒咨询 | 2024年中国家政行业发展状况与消费者行为数据分析报告
随着社会经济不断发展、三孩生育政策实施以及人口老龄化程度加快,家政服务业市场需求日益增长,行业服务细分凸显,新技术新模式的结合日益紧密。全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024年中国家政行业发展状况与消费者行为数据分析报告》数据显示,2015-2027年间中国家政服务市场规模呈现整体上升趋势。2023年中国家政服务市场达到11641万元,预计2027年达到13855万元。这一情况反映了中国家政服务市场中需求量不断增加。
艾媒咨询分析师认为,随着中国社会老龄化的逐步加深,中国家政行业将迎来更广阔的市场。
With the continuous development of social economy, the implementation of the three-child policy and the acceleration of population aging, the market demand for domestic service industry is growing day by day, the industry service segmentation is highlighted, and the combination of new technologies and new models is becoming closer. According to the latest "2024 China Domestic Service Industry Development Status and Consumer Behavior Data Analysis Report" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, the size of China's domestic service market shows an overall upward trend from 2015 to 2027. In 2023, China's domestic service market reached 116.41 million yuan, and is expected to reach 138.55 million yuan in 2027. This situation reflects the increasing demand in China's domestic service market.
Analysts from iiMedia Consulting believe that with the gradual deepening of China's aging society, China's domestic industry will usher in a broader market.艾媒咨询|2024年中国烤鱼行业研究发展报告
全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024年中国烤鱼行业研究发展报告》数据显示,2023年中国烤鱼行业市场规模达1396.6亿元,同比增长12.6%。随着烤鱼消费在中国各城市的逐步普及,市场渗透率持续提升,国民向享乐型、发展型消费转变,将进一步推动烤鱼行业增长,2029年中国烤鱼行业市场规模有望达2431.3亿元。中国烤鱼头部品牌店铺持续扩增,行业向品牌化方向发展,集中度进一步上升。截至2024年1月,头部品牌半天妖、探鱼、江边城外烤全鱼门店数量已分别达1447家、316家、131家,行业资源向头部倾斜。女性、新中产、青年是烤鱼市场消费主力军,该群体更注重消费体验,以重视消费体验为导向的新消费模式逐渐显现。品牌不断开拓出新消费体验,是烤鱼行业未来发展的新趋势。
According to the latest "Research report on the development of China's grilled fish industry in 2024" released by iiMedia Research,in 2023, the market size of China's grilled fish industry reached 139.66 billion yuan, an increase of 12.6%. With the gradual popularization of grilled fish consumption in Chinese cities, the market penetration rate continues to increase, and the national shift to hedonistic and developmental consumption will further promote the growth of the grilled fish industry, and the market size of China's grilled fish industry is expected to reach 243.13 billion yuan in 2029. Chinese grilled fish head brand stores continue to expand, the industry is developing in the direction of branding, and the concentration is further rising. As of January 2024, the number of head brand half-day demon, fish exploration, and Jiangbian City roasted whole fish stores has reached 1,447, 316, and 131, respectively, and industry resources are tilted to the head. Women, the new middle class, youth are the main force of consumption in the grilled fish market, and this group pays more attention to consumption experience, and the new consumption model oriented by attaching importance to consumption experience gradually appears. The brand continues to open up new consumption experience, which is a new trend of the future development of the grilled fish industry.艾媒咨询|2024-2025年中国家政服务业发展及行业投资机遇分析报告
随着社会经济不断发展、三孩生育政策实施以及人口老龄化程度加快,家政服务业市场需求日益增长,行业服务细分凸显,新技术新模式的结合日益紧密。《促进家政服务业提质扩容2024年工作要点》政策的颁布,引发了社会各界高度关注和广泛热议,成为事关“调结构、稳增长、促就业、优民生”的新业态。全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024-2025年中国家政服务行业发展及行业投资机遇分析报告》显示,中国家政服务行业市场规模近年来始终保持稳定的增长态势,2023年市场规模为11641亿元,预计2026年有望突破13000亿元。随着行业发展逐渐规范化,未来家政服务将向着服务需求多样化、服务质量标准化、需求即时化的方向发展。
With the continuous development of social economy, the implementation of the three-child policy and the acceleration of population aging, the market demand for domestic service industry is growing day by day, the industry service segmentation is highlighted, and the combination of new technologies and new models is becoming closer. The promulgation of the policy of "Promoting the Key Points of Improving the Quality and Expansion of the Domestic Service Industry in 2024" has aroused high attention and heated discussion from all sectors of society, and has become a new business form related to "structural adjustment, stabilizing growth, promoting employment and improving people's livelihood". The latest "2024-2025 China Domestic Service Industry Development and Industry Investment Opportunity Analysis Report" released by iiMedia Research, a third-party data mining and analysis institution in the global new economy industry, shows that China's domestic service industry market size has maintained a steady growth trend in recent years, in 2023 market size is 1.164.1 billion yuan, is expected to exceed 1.30 billion yuan in 2026. With the gradual standardization of the industry, the domestic service will develop towards the direction of diversified service demand, standardization of service quality and instant demand in the future.艾媒咨询 | 2024年中国数字中台市场研究报告
随着云计算、大数据、物联网、人工智能等技术的创新发展,传统产业数字化转型不断加快,数据安全和隐私问题成为用户和企业的关切点,企业对灵活、高效解决方案的需求持续增加,生态合作将成为行业发展趋势。全球新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询)最新发布的《2024年中国数字中台市场研究报告》数据显示,2022年中国数字经济总体规模达50.2万亿元,同比增长10.3%。随着传统产业数字化转型不断加快,数字经济基础设施实现跨越式进步,预计2025年达70.8万亿元。中国零售企业在物料管理、销售管理中使用到信息系统较多;零售企业使用的数字化工具主要有数字系统(75.9%)和数字营销(57.6%);有75.4%的零售企业在接受数字中台服务商服务后经营效率提升6%-25%。数字中台市场集中度较高,大厂技术设施健全,优势明显。当前中台的行业格局由竞争转向竞合,以协同生态为核心,集众所长,企业中台趋向云化、智能化、生态化、全渠道化。
With the innovative development of cloud computing, big data, Internet of Things, artificial intelligence and other technologies, the digital transformation of traditional industries is accelerating, data security and privacy issues have become the concern of users and enterprises, and enterprises' demand for flexible and efficient solutions continues to increase, and ecological cooperation will become the development trend of the industry. According to the latest China digital market research report in 2024 released by iiMedia Research, a third-party data mining and analysis institution of the global new economy industry, the overall scale of China's digital economy reached 50.2 trillion yuan in 2022, with a year-on-year growth of 10.3%. As the digital transformation of traditional industries continues to accelerate, the digital economy infrastructure has achieved leapfrog progress, and it is expected to reach 70.8 trillion yuan by 2025. Chinese retail enterprises utilize a wide range of information systems in material management and sales management. The primary digital tools employed by retail enterprises include digital systems (75.9%) and digital marketing (57.6%). After receiving services from digital middle-platform service providers, 75.4% of retail enterprises have witnessed a 6% to 25% increase in operational efficiency. The digital middle-platform market exhibits a high degree of concentration, with large companies boasting comprehensive technical facilities and notable advantages. Currently, the middle-platform industry landscape is shifting from competition to cooperation, centered on collaborative ecosystems. It integrates the strengths of various parties, driving enterprise middle-platforms towards cloudification, intelligence, ecologization, and omni-channel development.
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