本报告研究涉及企业/品牌/案例：上汽集团，广汽集团，北京汽车，吉利汽车，东风汽车，比亚迪，中国重汽，宇通客车，江铃汽车，一汽轿车，金龙汽车，江淮汽车，一汽夏利，一汽大众，上汽大众，东风日产，吉利汽车，上汽通用，上汽通用五菱，长安汽车，长城汽车，北京现代，东风本田，北汽EU系列，北汽EC系列，宝骏新能源，奔腾B30 EV，Aion S，奇瑞eQ，荣威Ei5，朗逸BEV，启辰D60 EV，宝马5系 PHEV，哈弗H6，CS75，博越，途观，探岳，比亚迪宋，荣威RX5，CR-V，哈弗M6，途岳，五菱宏光，别克GL8，宝骏730，宝骏RM-5，宝骏360，风行，ELYSION，奥德赛，G10，风光330，轩逸，朗逸，速腾，宝来，卡罗拉，帕萨特，桑特纳，英朗，雷凌，北汽EU系列

艾媒咨询分析师统计发现，综合来看，尽管2019年乘用车车型较往年产量下降，就12月份而言，中国乘用车产量高于去年同期水平。但是，2019年12月中国汽车投诉数据1400条，同比增长216%，环比增加67.4%。被投诉汽车中，一半以上是中系汽车（52.94%）；其中发动机和传动系是受到投诉最多的两类问题。艾媒咨询分析师认为，加强汽车及其售后服务质量，是在当前推动汽车销售的必要举措。
iiMedia Research found that, overall, although passenger car models in 2019 were lower than in previous years, in terms of December, China's passenger car output was higher than the same period last year. However, in December 2019, there were 1,400 data on China's automobile complaints, a year-on-year increase of 216% and a month-on-month increase of 67.4%. Among the complained cars, more than half were mid-range cars (52.94%); of which, the engine and drive train were the two most complained types. Ai Media Consulting analysts believe that strengthening the quality of automobiles and their after-sales services is a necessary measure to promote automobile sales at present.

本报告研究涉及企业/品牌/案例：易事特集团，众业达，科陆电子，科士达，九州电气，英威腾，动力源，中恒电气，和顺电气，通合科技，奥特迅，特锐德，特斯拉，比亚迪，北汽新能源，上汽，宝马，日产，吉利，大众，现代，江淮，蔚来，威马，小鹏，游侠，奇点，理想，合众，拜腾，零跑，博郡，爱驰

随着中国社会环保意识逐渐增强，新能源汽车行业的发展成为解决石油资源短缺、降低大气污染的关键点，在社会需求、政府扶持以及民营资本的刺激下，中国新能源汽车保有量达344万辆，同比增长72.9%。在新能源汽车的发展下，特别是出租车、网约车的电车化政策，推动了充电桩的产业发展。中国的公共充电桩主要是依靠向使用充电服务的车主收取一定服务费来获取盈利，易事特集团、众业达、科陆电子等充电桩制造商均已成功上市。但是，目前城市中不少地区部分场所如商场地下停车场有比较多闲置的充电桩，而部分人流车流较大的场所如学校、医院周边却存在充电桩不足、排队充电的问题。电动汽车充电设施维护不到位、服务能力不足是充电桩运营行业里普遍存在的问题。2019年8月，央视媒体调查发现，不少用户在充电桩APP里反映类似充电桩损害、无法使用、无人维护等投诉。

With the gradual enhancement of China's social awareness of environmental protection, the development of the new energy vehicle industry to solve the shortage of oil resources, reduce air pollution key points, in the social demand, government support and private capital, China's new energy vehicle ownership reached 3.44 million vehicles, an increase of 72.9% year-on-year. Under the development of new energy vehicles, especially the tram policy of taxis and network-based vehicles, the development of charging piles has been promoted. China's public charging piles mainly rely on charging a fee to the owners of charging services to make a profit, easyJet Group, Creeda, Colu Electronics and other charging piles manufacturers have been successfully listed. However, at present, many places in many areas of the city, such as shopping malls underground parking lot has more idle charging piles, and some of the larger traffic places such as schools, hospitals around the problem of charging piles, queuing charging. The inadequate maintenance of electric vehicle charging facilities and the lack of service capacity are common problems in the charging pile operation industry. In August 2019, CCTV Media found that many users in the charging pile APP reflect similar charge pile damage, unusable, unmaintained complaints.

本报告研究涉及企业/品牌/案例：上汽集团，华域汽车，比亚迪，均胜电子，长安汽车，长安B,长城汽车，福田汽车，江淮汽车，广汽集团，大众公司，丰田汽车，戴姆勒股份有限公司，福特汽车，本田汽车，宝马集团，东风汽车，尼桑汽车，猎豹汽车，海马汽车，奇瑞汽车，现代，雷诺

2018年，中国私人汽车拥有量超过2亿，同比增长12.0%。个性化消费方式推动汽车定制改装产业发展。2016年中国中产阶层占成年人口的21.1%，他们最关注的消费领域是汽车及汽车用品。面对巨大的汽车定制改装产业市场潜力，上汽大通推出C2B智能模式，长安汽车推出C2M模式，通过搭建产业链条，力求以数据化平台连接汽车用户与厂商。iiMedia Research（艾媒咨询）调研发现，目前汽车定制改装普及程度较低，仅有56.5%的网民听说过汽车定制，仅有2%的用户购买过定制汽车。艾媒咨询分析师认为，目前中国正处在汽车定制产业的起步发展阶段，能够基本满足消费者的浅层定制，而对汽车定制规模化生产程度不高，有待进一步向分散化生产方向发展，以满足用户完全自由定制需求。

In 2018, China's private car ownership exceeded 200 million, up 12.0% year-on-year. Personalized consumption mode to promote the development of automotive custom modification industry. China's middle class accounted for 21.1% of the adult population in 2016, with the most important consumer areas being cars and automotive supplies. Facing the huge market potential of automotive custom modification industry, SAIC Chase launched the C2B intelligent mode, Changan Automobile launched the C2M model, by building the industrial chain, and strive to connect automotive users and manufacturers with a data-based platform. IiMedia Research research found that the current popularity of car customization modificationist is low, only 56.5% of netizens have heard of car customization, only 2% of users have purchased custom cars. Ai media consulting analysts believe that China is currently in the initial stage of automotive customization industry development, can basically meet the consumer's shallow customization, and the scale of production of automotive customization is not high, to further develop to decentralized production direction to meet the user's completely free customization needs.

本报告研究涉及企业/品牌/案例：金溢科技，距离科技，万集科技，博通集成，E-ZPass, I-Pass, Fastrak, E-Pass, SunPass，工商银行，建设银行，农业银行，中国银行，交通银行，邮政储蓄，银联云闪付，支付宝，微信，中远海科，达华智能，星帅尔，数字政通，华铭智能，华信新材，楚天高速，环球网，新财富，时代周报

随着中国汽车保有量逐渐增多，高速、城市道路拥堵以及尾气污染等问题愈发明显，政府部门推进ETC产业落地。葡萄牙、日本等发达国家ETC系统起步较早，目前处于平稳期，而中国ETC产业则相对处于快速发展阶段。2019年中国汽车保有量有望突破2.46亿，政府以2019年年底车辆ETC装载量达90%为目标。艾媒咨询分析师认为，2019年至2020年会是ETC产业的集中爆发期，届时将带动相关企业及上下游产业链发展;ETC背后潜在的优质用户以及ETC作为车联网新入口的可能，令银行、第三方支付平台等积极争夺这一用户市场;但值得注意的是，目前潜在用户仍对ETC的信息安全、便捷性等问题存在疑虑，因此需要提高这一群体的产品接受度;同时也要避免各大金融机构短期内可能诱发的不当竞争。

As car ownership has increasingly grown in China, problems, such as high-speed and urban road congestion and exhaust pollution, have become more and more apparent, and the government departments have promoted the development of ETC industry. The ETC system in developed countries, such as Portugal and Japan, started earlier and is currently in a stable period, while the Chinese ETC industry is relatively in a rapid development stage. In 2019, Chinese car ownership is expected to exceed 246 million, and the government aims to achieve 90% vehicle ETC loading by the end of 2019. iiMedia Consulting analysts believe that 2019 to 2020 will be a period for the concentrated outbreak of ETC industry in China, which will drive the development of related companies and the upstream and downstream businesses of industry chains. Due to the potential quality users behind ETC industry and ETC’s being a new entry point for the Internet of Vehicles, banks and third-party payment platforms are actively competing for this user market. However, it is worth noting that potential users still have doubts about ETC's information security and convenience, so it is necessary to improve their product acceptance. Besides, it is necessary to avoid improper competition that may be induced by the major financial institutions in the short term.

本报告研究涉及企业\品牌\案例：天天拍车，车速拍，车置宝，大搜车，优信拍，车易拍，车开新，车300，公平价，二手车之家，58同城，车享拍，瓜子二手车直卖网，人人车


在政策以及市场消费购车观念变化的共同影响下，中国汽车交易市场中国新车交易发展开始放缓，2019年第一季度销量仅为637万辆，同比下降11.32%。与此同时，二手车的交易量增长了11.46%，二手车交易重要性不断提升。而各类二手车交易渠道中，互联网二手车拍卖平台发展最受关注。iiMedia Research（艾媒咨询）数据显示，35.9%的受访二手车C端卖家对于在互联网二手车平台上售卖二手车的意向较为强烈，同时约七成的受访卖家愿意尝试使用互联网二手车拍卖平台。对于二手车车商而言，车源丰富的互联网拍卖平台也是他们偏好选择的收车渠道。互联网二手车拍卖平台具有巨大的发展潜力，未来有望成为二手车行业主流，但仍需要完善价值标准体系，提升用户体验。


Under the combined influence of policy and the change of market consumption mind of car purchasing, the development of new car trade in China automobile market began to slow down. Sales in the first quarter of 2019 were only 6.37 million vehicles, decrease 11.32% from the same period of last year. Meanwhile, the volume of used car transactions increased by 11.46%, and the importance of used car transactions has been rising. Among all kinds of used car trading channels, the development of Internet used car auction platform is the most concerned. As the data of iiMedia Research showed, 35.9% of the interviewed used car seller had strong intention to sell used cars on the Internet used car platforms, while about 70% of the interviewed sellers were willing to try to use the Internet used car auction platform. For used car dealers, the Internet used car auction platform with abundant automobile resources is also their preferred channels to collect cars. Internet used car auction platform has great potential for development. It is expected to become the mainstream of used car industry in the future, but it still needs to improve the value standard system and enhance user experience.

本报告研究涉及企业/品牌/案例：陕汽，北汽福田，吉鑫汽车，苏州金龙，安徽华菱，北奔，中交兴路，鸿泉物联，四维图新，兴民智通，新宁物流，德赛西威，瑞明股份，亚讯网络，一汽解放，东风汽车，中国重汽，东风汽车，英泰斯特，北大千方

5G”时代来临，基于5G技术演进形成的车用无线通信技术(C-V2X)将极大扩充车联网行业应用场景，此外，人工智能的飞速发展进一步推动无人驾驶技术的成熟。汽车产业将朝着智能化、网联化方向快速发展。与此同时，政府颁布多项政策，为行业发展护航，车联网产业前景广阔。iiMedia Research(艾媒咨询)数据显示，2018年中国车联网市场规模为2730亿元，同比增长20.8%，在技术与政策的双轮驱动下，车联网市场规模增长提速，预计2020年中国车联网市场规模将突破4000亿元。由于商用车受监管部门政策以及运营平台商业化效率的影响更大，对产品智能化的需求更为迫切，因此车联网有望在商用车领域率先落地。鸿泉物联是国内较早从事辅助驾驶研究的企业之一，其智能网联设备等产品在商用车上被广泛使用，市场地位稳定。但受制于其相对薄弱的研发实力及对大客户的依赖，公司能否把握住行业增长的风口尚存不确定性。

With the advent of the “5G” era, the vehicle wireless communication technology (C-V2X) based on the evolution of 5G technology will greatly expand the application scenarios of the vehicle networking industry. In addition, the rapid development of artificial intelligence further promotes the maturity of driverless technology. The automotive industry will develop rapidly in the direction of intelligence and network. At the same time, the government has issued a number of policies to escort the development of the industry, and the automotive networking industry has broad prospects. According to iiMedia Research, the scale of China's car networking market in 2018 is 273 billion yuan, up 20.8% year-on-year. Under the two-wheel drive of technology and policy, the scale of the car networking market is growing faster. China's car networking is expected in 2020. The market size will exceed 400 billion yuan. As commercial vehicles are more affected by the regulatory policies and the commercialization efficiency of operating platforms, the demand for product intelligence is more urgent, so the Internet of Vehicles is expected to take the lead in the commercial vehicle field. Hopechart is one of the earliest companies engaged in assisted driving research in China. Its intelligent network equipment and other products are widely used in commercial vehicles, and its market position is stable. However, subject to its relatively weak R & D strength and dependence on large customers, there is still uncertainty about whether the company can grasp the growth of the industry.

本报告研究涉及企业/品牌/案例：雷诺-日产,现代-起亚,丰田,本田,马自达,三菱,吉利,奇瑞,力帆,大众
Manheim,Carmax,Autonation,Beepi,Kelley Blue Book,Carsome,eBay,ATG,SUV,CarFax,CarMax,Edunds,TureCar,Shift,Carvana,Vroom,Instamotor,Carloha,Gulliver,USS,LeasePlan,SixtLeasing,Mobile.de,GGG,Kaufland,美延

中国新车销售量下降，而二手车交易处于增长趋势，市场潜力大。2019年第一季度中国汽车销量为637.2万辆，新车市场呈现同比负增长态势。2018年中国二手车交易量达1382.2万辆，同比增长11.5%，二手车的年销量目前还不到新车年销量的1/3。2019年二手车市场最多可以提供约6000万辆二手车，供给市场明显大于需求市场，发展二手车出口业务将有利于给整个汽车行业注入新的发展活力。发达国家已经形成了比较成熟的二手车交易市场，2016年，美国二手车销量为3851.4万辆，其中，汽车经销商4S店的市场份额最大占比 37.0%。2018年日本共出口952.5万辆汽车；2018欧洲新车登记数量1562.0万辆。而“一带一路”沿线国家二手车市场需求量大，是中国二手车业务的首要目标群体。缅甸、柬埔寨每年进口车辆90%为二手车。俄罗斯汽车以二手车为主，2018年中国汽车品牌在俄罗斯二手车市场的总销量达8.05万辆，同比增长了8.5%。其余国家的二手车市场尚未饱和，“一带一路”沿线国家二手车市场缺口大，有利于中国发展二手车出口业务。

The sales of new car in china fell but the second-hand car has been rising and keeps good potential.2019Q1 China automobile sold 6.3 million yuan and it shows a descend trend. However, the second-hand cars sold 1.3 billion yuan, with the growth of 11.5%. At present, the amount of second-hand car does not reach 1/3 of the new car. In 2019, the second-hand car market can provide about 6.0 billion cars, which means developing second-hand car market will benefit the whole car market. The developed country has formed mature second-hand car market. In USA, the amount of second-hand car reached 3.8 billion in 2016, and 4S dealer accounted for the most market share, which is 37.0%.Japan exported 9.5 million cars in 2018,and Europe had 1.5 billion registered cars. Some countries along “One Belt And One Road“ have a large amount of demand for automobiles, among which southeast Asian countries and Russia have the largest demand for imported second-hand cars. 90% of imported vehicles in Myanmar and Cambodia are used cars every year. In 2018, the total sales volume of Chinese car brands in Russia's second-hand car market reached 80,500, up 8.5% year-on-year. The second-hand car market in other countries is not yet saturated. Due to the large gap of second-hand car market in countries along “One Belt And One Road“, it is conducive to the development of second-hand car export business in China.

报告涉及的相关企业/品牌/案例：京东、天猫、腾讯、滴滴出行、途虎养车、汽车超人、康众、牛咖斯、康普顿、铁将军、合众思壮、上汽集团、北汽集团、广汽集团、东风日产、上海通用、神龙、PSA集团、大众、别克、福特

在2018年中国整体汽车产销量下滑情况下，新能源汽车2018年销量依旧保持61.7%的高速增长，这将带来动力电池等新汽车后市场续期。2018年中国二手车交易量达1382.2万辆，同比增长11.5%，超七成交易二手车的车龄在三年以上，随着汽车车龄的增加，车主对于汽车后市场的服务需求将呈现更强劲的增长。上汽集团、北汽集团等众多主机厂开设了汽车维修连锁体系。京东、阿里、腾讯等互联网巨头纷纷跨界进入汽车后市场。2018年线上汽车用户市场渗透率达到16.0%，女性车主用户增速较快，江苏地区网民最关注汽车后市场话题。线上汽保养项目增长最快，同比上涨120.3%。在汽车用品中，搜索指数最高的为装饰用品，消费者最关注的为汽车摆件、香水和车贴。电子用品中关注度最高为行车记录仪，2018年行车记录仪的市场规模达到313.0亿元，近六成消费者购买价格在千元以上。

Despite the decline in China's overall automobile production and sales in 2018, the sales volume of new energy vehicles in 2018 still maintained a high growth rate of 61.7%, which will bring about the renewal of the post-market of new vehicles such as power batteries. In 2018, China's second-hand car transaction volume reached 13.822 million, an increase of 11.5% year on year. More than 70% of the second-hand car transactions are over three years old. With the increase of vehicle ages, owners' demand for after-market services will show stronger growth. Saic motor, Beijing auto group and many other main engine plants set up a car maintenance chain system. Jd.com, Alibaba, Tencent and other Internet giants have entered the post-auto market across the border. In 2018, the market penetration rate of online automobile users reached 16.0%, and the growth rate of female car owners was rapid. Netizens in Jiangsu province paid the most attention to the topic of post-automobile market. Shanghai automotive maintenance line project growth fastest, up 120.3%. In the automotive supplies, the highest index for the search for decorative goods, consumers are most concerned about the automotive accessories, perfume and stickers. Among electronic products, auto data recorder attracts the most attention. In 2018, the market size of auto data recorder reaches 31.3 billion yuan, and nearly 60% of consumers purchase auto data recorder at more than 1000 yuan.

本报告研究涉及企业/品牌：东风日产，奔驰，宝马，福特，丰田，奇瑞，一汽金融，华南汽车金融，东正金融，长安汽车，比亚迪，大众汽车金融，梅德赛斯汽车金融，戴勒姆，安吉汽车融资，种车型融融资租赁，立根租赁，上市融资租赁，易鑫集团，庞大集团，易汇资本，汇通租赁

中国汽车行业、金融行业以及政府政策共同保障并推动着汽车金融业的发展。iiMedia Research（艾媒咨询）数据显示，中国汽车金融业务贷款余额稳定上升，规模为由2013年的3倍增长到2017年的4倍以上且保持增长趋势。受奔驰汽车金融服务费事件的影响，汽车金融成为全社会关注的焦点，相关部门开始着手汽车金融行业整顿。目前，中国的汽车金融产业链基本完善，参与主体主要为汽车金融公司、融资租赁公司、互联网汽车金融公司、商业银行。iiMedia Research（艾媒咨询）数据显示，汽车金融用户较多选择汽车金融公司金融产品，约占比66.6%，汽车金融公司居市场主体地位。未来，汽车金融行业的发展趋势将体现在业务模式多元化、资金构成多元化以及技术手段多样化。

China's auto industry, financial industry and government policies jointly guarantee and promote the development of the auto finance industry. iiMedia Research data shows that the balance of China's auto finance business loans has steadily increased, and the scale has increased from 3 times in 2013 to 2017. More than 4 times of the year and keep growing. Affected by the Mercedes-Benz auto service fee incident, auto finance has become the focus of the whole society, and relevant departments have begun to rectify the auto finance industry. At present, China's auto finance industry chain is basically perfect, and the main participants are auto finance companies, financial leasing companies, Internet auto finance companies, and commercial banks. iiMedia Research data shows that auto finance users choose auto finance companies. Financial products accounted for approximately 66.6%, and auto finance companies were dominant in the market. In the future, the development trend of the auto finance industry will be reflected in the diversification of business models, the diversification of funds and the diversification of technical means.

本报告涉及企业/品牌包括：高德地图，百度地图，腾讯地图，搜狗地图

随着中国手机地图地图在出行领域的深耕，用户对手机地图APP的依赖程度不断加深，逐渐成为大众生活的刚需工具。iiMedia Research (艾媒咨询)数据显示，2019年第一季度，手机地图头部APP高德地图和百度地图月活用户数量均超过3亿，双寡头格局稳定。预计2019年手机地图整体用户规模将达7.55亿。当前，中国居民的出行需求不断增加，由此衍生出的景区导览需求呈现出巨大的市场空间，吸引了行业玩家的目光，加剧了手机地图服务商对景区资源的争夺。除此之外，头部玩家也在加快布局自动驾驶领域，竞争不断升级。

With the in-depth exploration of Chinese mobile map manufacturers in the field of travel, users' dependence on mobile map APP is deepening, and it has gradually become a rigid tool for public life. According to iiMedia Research, in the first quarter of 2019, the number of monthly live users of App Gaud Map and Baidu Map in mobile map head exceeded 300 million, and the duopoly pattern was stable. It is estimated that the total number of mobile map users will reach 755 million in 2019. At present, the travel demand of Chinese residents is increasing, and the demand for scenic spot guides derived from this shows a huge market space, which attracts the attention of industry players, and intensifies the competition for scenic spot resources by mobile map service providers. In addition, head players are also accelerating the field of layout autopilot, and the competition is escalating.