本报告研究涉及企业/品牌/案例：优衣库，ZARA,H.M,每日优鲜，易果生鲜，瓜子二手车直销网，二手车之家，优信二手车，健客，识货，get,1号网，淘宝，京东，唯品会，GO ME,天猫，网易考拉，B&G，小红书，洋码头，苏宁易购，拼多多，淘粉吧，返利，支付宝，微信支付，ALIPAY,EMS,顺丰,居然之家，饿了么，盒马生鲜，星巴克，大润发.

iiMedia Research(艾媒咨询)数据显示，2019年上半年，中国的网络零售总额已达到195209.7亿元，占社会零售总额的24.7%，截至2019年，中国移动电商用户规模将突破7亿人。随着电商的稳步发展，各大电商平台都不遗余力的开拓新的营销模式来增加消费者的欲望，2019年最流行的消费模式是直播带货和社团团购。直播带货是从用户的角度介绍商品功能和使用效果直接刺激消费者的购买欲望。iiMedia Research(艾媒咨询)数据显示，88.5%的受访直播电商用户表示直播的方式能够强烈的刺激他们的消费欲望，约三成直播电商受访用户称每周会观看直播四到六次，直播俨然已经成为一种时下最流行的娱乐方式之一。社团团购主打价格优势，通过团购方式增加用户参与度和联系度打破地理的限制。iiMedia Research(艾媒咨询)数据显示，超六成受访社区平团用户表示每周都会参加拼团，超四成的用户称，优惠的价格是他们参与拼团最关注的因素，超过一半的用户表示对社区团购带来的优惠是比较满意的。

As the data of iiMedia Research showed, in the first half of 2019,total online retail sales have reacehed 19520.97 billion yuan in China, accounting for 24.7% of total social retail sales. Up to 2019,China Mobile e-commerce users will exceed 700 million people. With the steady development of e-commerce, major e-commerce platforms have developed new marketing modes to increase consumers' desire. The most popular consumption modes in 2019 are live streaming and group purchasing. The live delivery with goods introduces the function and effect of goods from the perspective of users, which directly stimulates consumers’ purchasing desire. As the data of iiMedia Research showed, 88.5% of the interviewed live e-commerce users believed that the way of live broadcast can strongly stimulate their desire to consume. About 30% of the interviewed live broadcast e-commerce users implied that they would watch live broadcast four to six times a week. The live broadcast has become one of the most popular entertainment methods. Group purchasing focused on price advantage, increasing user engagement and contacting and breaking geographical restrictions through group purchasing. As the data of iiMedia Research showed, over 60% of the interviewed group purchasing users implied that they would participate in the group every week. Over 40% of the users believed that the preferential price is the most important factor for them to participate in the group. More than half of the interviewed users implied that they were satisfied with the discount brought by the community group purchase.

本研究报告涉及企业/品牌/案例：聚划算，淘宝，天猫，网易考拉，天猫，唯品会，1号店，京东，返利网，淘粉吧，卷皮网，折800，小红书，美丽说，蘑菇街，粉象生活，美丽修行，花生日记，DOSH,Goxip,在家ZAIJIA, YOHO！有货，WhatsMode,美时互享，礼物说，山茶花，蜜桔妈妈，氧气Bra

2018年中国导购电商用户规模已突破3亿人，主流导购电商平台，尤其是价格优惠类导购电商平台，在销售表现上快速增长势头，且导购电商APP用户大促期间日均活跃用户增长率也达到11.6%。而在城市销售表现上，导购电商平台在节日营销期间更聚焦于下沉城市。iiMedia Research(艾媒咨询)数据显示，一线城市销量占比仅为26.7%。导购电商平台在非一线城市的发展，是带动其“618”销售创新高的重要动力。

In 2018, the scale of China's shopping guide e-commerce users has exceeded 300 million. The mainstream shopping guide e-commerce platform, especially the price-concession shopping guide e-commerce platform, has a rapid growth in sales performance, and the daily e-commerce APP users are active during the period. User growth rate also reached 11.6%. In terms of urban sales performance, the shopping guide e-commerce platform is more focused on sinking cities during holiday marketing. According to iiMedia Research, first-tier cities accounted for only 26.7% of sales. The development of the shopping guide e-commerce platform in non-first-tier cities is an important driving force for the sales of its “618”.

本研究报告涉及企业/品牌/案例：聚划算，淘宝，天猫，网易考拉，天猫，唯品会，1号店，京东，返利网，淘粉吧，卷皮网，折800，小红书，美丽说，蘑菇街，粉象生活，美丽修行，花生日记，DOSH,Goxip,在家ZAIJIA, YOHO！有货，WhatsMode,美时互享，礼物说，山茶花，蜜桔妈妈，氧气Bra

2018年中国导购电商用户规模已突破3亿人，主流导购电商平台，尤其是价格优惠类导购电商平台，在销售表现上快速增长势头，且导购电商APP用户大促期间日均活跃用户增长率也达到11.6%。而在城市销售表现上，导购电商平台在节日营销期间更聚焦于下沉城市。iiMedia Research(艾媒咨询)数据显示，一线城市销量占比仅为26.7%。导购电商平台在非一线城市的发展，是带动其“618”销售创新高的重要动力。

In 2018, the scale of China's shopping guide e-commerce users has exceeded 300 million. The mainstream shopping guide e-commerce platform, especially the price-concession shopping guide e-commerce platform, has a rapid growth in sales performance, and the daily e-commerce APP users are active during the period. User growth rate also reached 11.6%. In terms of urban sales performance, the shopping guide e-commerce platform is more focused on sinking cities during holiday marketing. According to iiMedia Research, first-tier cities accounted for only 26.7% of sales. The development of the shopping guide e-commerce platform in non-first-tier cities is an important driving force for the sales of its “618”.

本报告研究涉及企业/品牌/案例：淘宝，唯品会，京东，苏宁易购，网易考拉，国美电器，1号店，采购通，阿里，咸鱼，瓜子，天天果园，贝贝，小红书，蘑菇街，奥买家，淘粉吧，拼多多，卷皮网，折八百，美丽说，返利网，途牛，途风

2019年，导购电商平台建设不断完善升级，iiMedia Research（艾媒咨询）数据显示，超过一半（51.7%）的网民了解过导购电商平台，导购电商的认知度已经达到了较高水平，60.8%的用户最关注导购平台的促销活动商品，价格依旧是导购电商平台优势，同时，优质内容的加持将满足用户的信息需求。艾媒咨询分析师认为，导购电商应托社交链条的裂变式效应扩大用户规模和加速变现，完善供应链和物流配送稳固上游，摆脱头部电商牵制才能真正实现导购电商的长远发展，另外，顺应消费品质升级，跨境电商也将成为导购电商未来扩张的方向之一。

In 2019, the construction of e-commerce shopping guide market has been continuously improved and upgraded. According to iiMedia Research, more than half of the netizens (51.7%) know about e-commerce shopping guide market. The recognition of e-commerce shopping guide market has reached a high level. 60.8% of the users pay most attention to the promotional activities of the platform, and the price is still guided. At the same time, the support of high-quality content will meet the information needs of users. Ai Medium Consulting Analysts believe that the fission effect of social chains should be relied on to expand the size of users and accelerate cash flow, improve supply chain and logistics distribution to stabilize the upstream, get rid of the restriction of head-end e-commerce to truly realize the long-term development of e-commerce. In addition, in line with the upgrading of consumer goods quality, cross-border e-commerce will also become a guide purchase which one of the directions of e-commerce expansion in the future.

本报告研究涉及企业/品牌/案例：苏宁易购，拼多多，淘宝，天猫，京东，微信，微博，QQ，支付宝，顺丰，UPS，EMS ,云集，三只松鼠，百草味，良品铺子，来伊份，恰恰，口水娃，华味亨，姚生记，天喔，大山，德芙，费罗列，好时，力士架，瑞士莲，雀巢，M&M’S 歌帝梵，明治，妙卡，每日优鲜，京东到家，本来生活，中粮我买网，易果网，盒马鲜生

本报告研究涉及企业/品牌/案例：网易考拉，天猫国际，奥买家，苏宁国际，唯品国际，小红书，海囤全球，洋码头，蜜芽，空中云汇、KK馆、纵腾网络、PingPong金融、星商，京东，阿里巴巴，普洛斯、凯辉基金、钟鼎资本，DST、Global

政策春风推动跨境电商行业快速发展。iiMedia Research（艾媒咨询）数据显示，2018年中国海淘用户已突破1亿人，预计2019年交易规模突破10万亿元。资本继续加码跨境电商领域，2019年第一季度中国跨境电商领域投融资超20亿元。跨境电商头部平台维持竞争优势。跨境电商线下门店更易达成高客单价交易，用户更偏好在线下门店购买钟表首饰、数码家电、汽车用品商品，在线下门店平均单次消费金额在1000元以上的用户占比超五成。其线下门店对线上平台导流作用明显。75%的受访线下门店顾客愿意尝试或更多使用相应的跨境电商线上平台。跨境电商行业发展最大痛点在于商品正品保障，因此各类跨境电商平台都在加强线下门店的布局。海淘消费者在线下的良好体验也有利于其后期转化为线上平台用户。未来跨境电商线上线下之间的融合将不断加深，线下门店也将更注重商品池的打通和利用科技助力体验。

The spring breeze of the policy promotes the rapid development of the cross-border e-commerce industry. As the data of iiMedia Research showed, China's users who buy imported goods online have exceeded 100 million in 2018. It is expected that the transaction volume in 2019 will exceed 10 trillion yuan. Capital continued to increase the cross-border e-commerce sector. In the first quarter of 2019, China's cross-border e-commerce sector invested more than 2 billion yuan. The cross-border e-commerce head platform maintains a competitive advantage. Cross-border e-commerce offline stores are more likely to achieve high-price per customer transaction, users prefer to buy watches and clocks, digital home appliances, auto supplies in offline stores. The users who consume more than 1,000 yuan average single-time in the offline stores accounted for more than 50% . Its offline stores have an obvious effect on the diversion to the online platform . 75% of the offline store customers who are interviewed are willing to try or use the corresponding cross-border e-commerce online platform more. The biggest pain point in the development of cross-border e-commerce industry lies in the authentic security. Therefore, all kinds of cross-border e-commerce platforms are strengthening the layout of offline stores. The good experience of offline consumer is also beneficial to the later conversion to online platform users. In the future, the integration between online channel and offline channel of cross-border e-commerce will continue to deepen, and offline stores will pay more attention to the opening of commodity pools and the use of technology to help impoving experience.

本报告涉及企业/品牌包括：拼多多、微盟、云集、好衣库、有赞、全球时刻、宝宝树、蘑菇街、小红书、微信、洋葱、支付宝、花生日记、腾讯、红杉、中通快递、顺丰快递、国和投资、一村资本、天堂硅谷、鼎晖投资、摩根士丹利、瑞士信贷、摩根大通、中金

中国电商行业的高速发展而传统电商又面临着获客成本高的瓶颈，客观上为社交电商发展奠定基础。iiMedia Research（艾媒咨询）数据显示，2019年中国移动电商用户预计增至7.13亿人。社交电商行业的崛起还得益于微信提供社交土壤以及小程序红利，2018年微信小程序电商用户规模已经达到1.32亿人。快速崛起下，2018年中国社交电商行业融资总额超过250亿元。目前中国社交电商主要分为三个类型，社交分享电商、社交内容电商和社交零售电商。其中更为强调裂变传播性的社交分享电商平台用户满意度最高，为7.26。社交电商在发展的同时也由于运营模式问题屡屡传出传销、假货新闻，政府法规以及行业内部监管都亟待加强。

The rapid development of China E-Commerce industry, and the traditional e-commerce platforms are facing the bottleneck of high customer cost, are objectively laying the foundation for the development of social e-commerce. As the data of iiMedia Research showed, the scale of China mobile e-commerce users is expected to increase to 713 million in 2019. The rise of the social e-commerce industry also benefits from the social platform and mini program dividend provided by Wechat. In 2018, the scale of Wechat mini program e-commerce users has reached 132 million. With the rapid rise, the total financing amount of China social e-commerce exceeded 25 billion yuan in 2018. At present, China social e-commerce platforms are mainly divided into three types: social sharing e-commerce, social content e-commerce, and social retail e-commerce platforms. Among them, the social sharing e-commerce platforms which emphasizes fission transmission has earned the most satisfaction with users, which is 7.26. With the development of social e-commerce, pyramid marketing and fake news are frequently spread due to the problems of operation mode. Government regulations and internal supervision of the industry need to be strengthened urgently.

本月报涉及企业/品牌包括：菜鸟网络、京东物流、万科物流、顺丰敦豪供应链中国、小红书、纵腾网络、KK馆、全球速卖通、网易考拉、天猫国际、海囤全球、有赞、全速通、PingPong金融、Airwallex（空中云汇）、波罗蜜、洋码头、亚马逊、eBay、腾讯

随着多项相关政策出台并落实，中国跨境电商及其产业链将进一步规范化。2019年3月，国家出台减费降税等一系列利好政策，助力跨境电商发展。中美双方积极协商，贸易战对跨境电商影响不大。资本市场对跨境电商发展持乐观态度，3月跨境电商行业共获得4笔融资，金额突破15亿元人民币。头部厂商发布2019年战略，小红书架构调整进一步转型，速卖通携国产美妆出海，天猫国际升级直营业务，打造海外仓和内容营销新模式。产业链进一步发展，跨境物流战升级，行业规范化催生服务商等新业态，有赞发布跨境电商解决方案。跨境电商近期负面舆情较多，网易考拉、小红书均出现负面事件，引起关注。目前跨境电商用户相对年轻化，并以女性为主，潜在消费者市场较为广阔。

With the publishment and implementation of a number of related policies, Chinese cross-border e-commerce and its industrial chain will be further standardized. In March 2019, the government published a series of favorable policies such as fee reduction and tax reduction to help cross-border e-commerce development. China and the United States have actively negotiated that trade wars have little impact on cross-border e-commerce. The capital market is optimistic about cross-border e-commerce development. In March, the cross-border e-commerce industry received a total of four financings, amounting to 1.5 billion yuan. The head companies released the strategy of 2019, and the restructuring of the Red was further transformed with structural adjustment. AliExpress brought domestic Beauty brands to overseas market, and Tmall International upgraded its direct business to create a new model of overseas warehouse and content marketing. The industrial chain has been further developed, cross-border logistics warfare has been upgraded, and industry standardization has spawned new business model such as service providers, and Youzan has published a cross-border e-commerce solution product. Cross-border e-commerce recently had more negative grievances, and NetEase koala and Red all had negative events, causing concern. At present, cross-border e-commerce users are relatively young and mainly women, and the potential consumer market is relatively broad.

本报告研究涉及企业/品牌包括：齐家网、海鸥卫浴、博若森、百度、土巴兔、九画装饰、恒艺装饰、维友装饰、惠装、爱空间、悦装网、蜗牛装饰、京东家装、极有家、广发信德资本，Cowin，鼎晖资本

互联网家装行业市场空间巨大，仍处于早期发展阶段。iiMedia Reserach（艾媒咨询）预计2020年中国互联网家装市场规模超5000亿元，年复合增长率超过20%，目前，小公司、小作坊甚至个体户仍然是家装行业的主力军，且家装流程长，难以标准化，客户和装修企业痛点明显。齐家网以平台为核心，连接家装行业大量优质企业，形成了互联网家装中的齐家生态，并围绕用户端及装修公司端开展“赋能战略”。齐家网的一站式服务，为消费者提供了一个更便捷、可靠的选择。同时，平台为装修服务商及供应商源源不断推荐客户，并提供行业基础设施、VR软件以及ERP系统，节省交易和交付时间。在2018年，齐家网公布了“SSF”战略，将在商家端和用户端两端同时发力，最大化地满足用户和商家的需求。

Internet home decoration industry has huge market potential and It is still in the early stage of development. IiMedia Research predicts that the Chinese Internet home decoration market will exceed 500 billion yuan in 2020, with an annual compound growth rate of more than 20%. At present, small companies, small workshops and even individual households are still the main force in the home decoration industry, and the process of home decoration is long and difficult to standardize. The pain points of customers and decoration enterprises are obvious. Qeeka Home, which takes platform as the core, links a large number of high-quality enterprises in the home decoration industry, and forms Qeeka Home ecology, that could carried out "enabling strategy" around users and decoration companies in the Internet home decoration industry. Qeeka Home's one-stop service provides consumers with a more convenient and reliable choice. At the same time, the platform continuously recommends customers for decoration service providers and suppliers, and provides industry infrastructure, VR software and ERP system. All of these save transaction and delivery time for decoration service providers and suppliers. In 2018, Qeeka Home announced the "SSF" strategy, which will work at both ends of the business side and the user side to maximize the needs of users and businesses.

本报告研究涉及企业/品牌包括:eBay、MercadoLibre、亚马逊、全球速卖通、网易考拉、万科物流、小红书、唯品会、海囤全球、天猫国际、京东、苏宁、阿里巴巴、蜜芽、洋码头、达令、淘宝网、支付宝、微信支付、顺丰菜鸟网络

2018年，全球跨境电商行业迎来利好，iiMedia Research(艾媒咨询)数据显示，2018年全球B2C跨境电商交易规模达到6760亿元，同比去年增长27.5%，全球跨境网购普及率达51.2%。进博会及相关政策出台促进中国跨境电商发展，中国跨境电商交易规模达到9.1万亿元，用户规模超1亿。超五成用户每月购物一次，高频次海淘购物为跨境电商企业带来更多发展机遇。

Since 2018, the global cross-border e-commerce industry has continued to develop. According to iiMedia Research, the global B2C cross-border e-commerce transaction scale increased by 27.5% year-on-year in 2018. It is expected to exceed 800 billion US dollars in 2019. The penetration rate of online shopping has reached 51.2%, and the proportion of consumers who use cross-border e-commerce for online shopping accounts for 70% of online shoppers in the Middle East. Apparel, shoes and hats are the most popular category for consumers to purchase through cross-border e-commerce. Western Europe is largest e-commerce market in Europe, with the highest penetration rate among cross-border online shopping in the Macedonian region and Portugal in Europe. Cross-border e-commerce accounts for 25% of the Australian e-commerce market, and Australian online shoppers prefer cross-border purchases of products from American and the UK. In Latin America, the development of e-commerce in Brazil is relatively mature, and the e-commerce in Argentina is developing rapidly. In 2018, the CIIE and related policies promoted the development of cross-border e-commerce in China. The scale of cross-border e-commerce transactions in China reached 9.1 trillion yuan, and the scale of users exceeded 100 million. In 2018, 30.7% of cross-border e-commerce users buy foreign products online because of the good quality, which was 7.8% higher than the first half of 2018. Over 50% of users purchased once a month. iiMedia Research analysts believe that quality is increasingly valued by cross-border e-commerce users, users' demand for high-quality products is gradually increasing, and high-frequency overseas online shopping brings more development opportunities for cross-border e-commerce companies.