2020年2月12日，全球知名的新经济产业第三方数据挖掘和分析机构iiMedia Research(艾媒咨询) 发布《2020-2021年中国直播电商行业运行大数据分析及趋势研究报告》。报告根据艾媒数据中心、艾媒咨询商业情报数据库、艾媒商情舆情数据监测系统基础数据，并且通过草莓派数据调查与计算系统调研对中国直播电商行业运行进行分析，以淘宝直播、蘑菇街等为案例深度剖析行业运营模式。2019年双11全天淘宝直播带动成交近200亿元，其中，亿元直播间超过10个，千万元直播间超过100个。“双11”启动仅63分钟，淘宝直播带动的成交额就超2018年双11全天。
On February 12, 2020, iiMedia Research, a world-renowned third-party data mining and analysis agency for the new economy industry, released the “Research Report on Big Data Analysis and Trends in the Operation of China's Live E-commerce Industry in 2020-2021”. The case provides an in-depth analysis of the industry's operating model. The double 11 full-day Taobao live broadcast in 2019 led to nearly 20 billion yuan in transactions, of which more than 10 billion live broadcast rooms and more than 100 million live broadcast rooms. Only 63 minutes after the launch of “Double 11”, the sales volume driven by Taobao Live Broadcast surpassed the double 11 full day in 2018.
As the data of iiMedia Research showed, the transaction scale of fresh food market in China exceeded 2 trillion yuan in 2019, and community fresh food stores accounted for about one third of the consumers in the fresh food market in China. As the inevitable result of industrial transformation and upgrading, community fresh food stores have the competitive advantages of convenient consumption, fresh products and high degree of benefit to the people, thus winning the intensive entry of commercial capital, but also forcing traditional fresh food enterprises and some fresh electric commodity brands to accelerate the pace of innovation. China's population base is huge, which leads to the huge space to expand in the domestic fresh food market in the future, the multichannel market forces will create a very bright community fresh business trend, for example, consumers' enthusiasm for offline purchase continues to increase, and chain brands show a trend of regional fragmentation; cost reduction becomes the focus of business; increase cold-chain logistics and fresh supply chain investment, factor allocation to the upstream of the supply chain; from thinking of relying on traffic to thinking of customer operation, scene experience and precise customization are popular and so on.
本报告研究涉及企业/品牌/案例：名创优品，腾讯，高瓴资本，HELLO KITTY，飞天小女警，粉红豹，咱们裸熊，KAKAO FRIENDS，盒马鲜生，岁宝百货，苏宁广场，苏宁零售云店，苏宁小店，“两翼”，苏宁极物，苏鲜生，苏宁红孩子，苏宁影城，苏宁体育，苏宁汽车超市，苏宁Biu店，永辉超市，Costco，沃尔玛，家家悦，高鑫零售，家乐福
Retail sales is a timely indicator, and consumers' main consumption patterns, will be adjusted due to the normal seasonal changes, holidays, trading days. China's retail innovation has become one of the innovation highlights of global business, which has led to the transformation and upgrading of retail industry, data-driven, cross-border integration and value remodeling. In 2013-2018, China's retail sales of consumer goods accounted for more than 40% of GDP. Although the share of retail sales of consumer goods in China has declined slightly in 2018, consumer goods remain an important source of economic growth contribution relative to other industries, according to iiMedia research. The traditional Yonghui supermarket, Wal-Mart, etc. began to seek transformation, and was born in the era of e-commerce Suning Tesco, box horse fresh, etc., also began to update the development of intelligent retail model.
iiMedia Research（艾媒咨询）数据显示，2018年中国B2B市场交易规模达21.37万亿元，预计2019年增至25.94万亿元。随着个人消费互联网逐渐触达天花板，产业互联网发展趋势明显，而企业采购则成为电商2B产业的重要入口。在此背景下，近年中国采购线上市场呈现增长趋势，企业采购在全渠道方向发展迅速。iiMedia Research（艾媒咨询）数据显示，2019上半年55.4%的受访企业偏好线下采购，44.6%的受访企业则更偏好线上采购。而线上线下采购行为也呈现明显差异化特点，如机械、制造、交通、物流、零售、贸易、金融等行业更倾向于在线下采购，互联网企业则主要在线上进行采购。未来线上线下采购渠道之间融合发展将成为趋势，通过整合全渠道满足企业各方面的采购需求是采购电商平台之间角逐的关键。
As the data of iiMedia Research showed, the scale B2B market transactions in China reached 21.37 trillion yuan in 2018, and is expected to increase to 25.94 trillion yuan in 2019. With the personal consumption Internet gradually reaching the ceiling, the development trend of industrial Internet is obvious, and enterprise procurement has become an important entrance to the ‘to B’ industry of e-commerce. In such a case, the online enterprise procurement market in China has shown a growing trend in recent years, and enterprise procurement has developed rapidly in the direction of omni-channel. As the data of iiMedia Research showed, 55.4% of the interviewed enterprises preferred offline purchasing in the first half of 2019, while 44.6% preferred online purchasing. The online and offline enterprise procurement behavior also shows distinct differences. For example, enterprises from machinery, manufacturing, transportation, logistics, retailing, trading, finance, etc. are more inclined to online purchasing, while enterprise from Internet industry are mainly purchasing online. In the future, the integration of online and offline procurement channels will become a trend. It is the key to compete among procurement e-commerce platforms to meet the different procurement needs of enterprises through the integration of omni-channels.
As the global economy keeps heating up, the retail industry is booming. In 2018, the amount of global retail sales reached 27.73 trillion dollars, of which the total amount of retail sales of consumer goods in China increased to 38.1 trillion yuan, and it is expected to exceed 40 trillion yuan in 2020. In the context of the development of various emerging technologies and the increasing demand for consumer experience, the retail industry has entered the stage of New Retailing. The double-channel retail shopping model, which emphasizes the deep integration of online and offline channels, has become a nonesuch of new retail shopping models. As the data of iiMedia Research showed, over 50% of consumers recognize the advantages of low price and shopping convenience for online channel, while the advantages of quality assurance and shopping experience enhancement are more recognized for offline channel. As the shopping characteristics differentiate for different channels, consumers are expecting the emergence of double-channel retail shopping platform with integrated channel advantages, and 68.2% of consumers imply that they are willing to try to shop in the double-channel retail shopping platform in the future. The online and offline shopping channels are different based on their respective advantages of channel attributes, but their advantages can complement each other accodingly. The online and offline integration is more suitable for the development of retail shopping channels in meeting consumer demand. However, consumers still have a bias in the perception of the double-channel retail shopping model, and the omni-channel interrelated has become the most urgent demand of consumers
Driven by favorable policies, consumption upgrade and market demand, China’s new retail is developing at a high speed. New retail started to divide into “Tencent” and “Ali”sides in 2018, and traditional retails embrace the tycoons positively. iiMedia Research shows that Guangdong province focus on the topic “New Retail”most, and the public opinion towards it are positive. iiMedia Research believes that the current new retail development is still immature and the perception of the customers is still in transition period. The intervention of vast funds makes the industry hard to catch up, which needs to keep calm in the tide of new retail investment.
With the improvement of people's consumption level, the significance of the Spring Festival holiday for the Chinese people is slowly changing. According to iiMedia Research,the activities of Chinese people in the Spring Festival are increasingly diversified. Nearly 80% of netizens said that it is most important to reunite with their families. Among them, because the generation after 80s wander in different places, family reunion became the most important significance of the Spring Festival. In addition, going out on vacation, self-improvement, overtime, blind date, volunteering, etc. have also become one of the main activities of the Spring Festival. In addition, the concept of new year goods has become more and more generalized with the change of social concept, but the traditional meaning of traditional Chinese is still the most valued. In the traditional activities of the New Year, the Chinese people pay the highest attention to the New Year's dinner, accounting for 57.6%.In addition,stick red couplet, cleaning, watch the Spring Festival Gala, New Year's greetings, etc. are still considered to be the must-do activities of the Spring Festival. iiMedia Research analysts believe that the essence of the New Year is a culture, and the presentation of the Spring Festival atmosphere requires a carrier. The activities such as sticking red couplet and New Year's Eve dinner are the carriers of the annual taste. In addition, driven by the rapid development of cross-border e-commerce and the upgrading of national consumption power, do Spring Festival shopping overseas has gradually become a new favorite way of Chinese people due to its high quality and rich variety.
With the promotion of consumption structure brought by the emergence of new consumer groups and demand, the Chinese retail industry has entered a new stage of online and offline integration.On the one hand, traditional retail enterprises focus on improving their digital capabilities and creating new retail business model; on the other hand, with the end of the traffic bonus era, e-commerce growth is facing bottlenecks. According to iiMedia Research, the number of mobile e-commerce users reached 510 million in 2018 and it is expected to grow to 550 million in 2019, which growth rate is decreasing year by year. Taking advantage of technologies, capital and logistics, Alibaba, Tencent and JD.com are accelerating the offline layout to seek new breakthroughs, they create new consumption scenarios which focus on fresh food and unmanned retail .
China's retail market continues to grow.China's retail market reached 36.6 trillion yuan in 2017.As the labor force decreases and labor costs are rising year by year,the self-service retail industry is favored by capital.China's self-service convenience store market is expected to reach 3.3 billion yuan in 2020.In addition,the popularity of mobile payment and the exploration of digital tools in supply chain assist the development of self-service retail industry in China.